Email Delivery Issue
Apr 13, 2021, 6:59 am
#1
Original Poster
Join Date: Apr 2019
Location: MCO
Posts: 384
Email Delivery Issue
Has anyone noticed a delivery issue with confirmation or cancellation emails lately? I have cancelled and rebooked multiple stays and the emails didn't come until hours later. It was always instant for me.
Apr 13, 2021, 7:27 am
#2
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,195
Mine have been fine.
Not geting them immediatly isn't an issue for me. Not getting them at all would be.
It may be your email provider who is holding them up rather than IHG delaying sending them
Not geting them immediatly isn't an issue for me. Not getting them at all would be.
It may be your email provider who is holding them up rather than IHG delaying sending them
Apr 13, 2021, 10:48 am
#3
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Apr 14, 2021, 1:19 am
#4
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,504
Yes, it happened to me yesterday.
I booked 3 stays around 10 AM and got the confirmations around 3 PM.
Could be because i booked the "stay longer" rate where 1 night is prepaid they had a delay in verifying the creditcard with purchase.
I booked 3 stays around 10 AM and got the confirmations around 3 PM.
Could be because i booked the "stay longer" rate where 1 night is prepaid they had a delay in verifying the creditcard with purchase.