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Old Feb 24, 2020, 12:47 am
  #1  
336
Original Poster
 
Join Date: Apr 2013
Posts: 1,443
Problem login in
Anyone else having difficulties to login on website and app?

"There are errors in your form, please try again"
336 is offline  
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Old Feb 24, 2020, 12:51 am
  #2  
 
Join Date: Nov 2007
Location: UK
Programs: EK Gold, EY Gold, Bonvoy LT Titanium, IHG Spire Ambassador, Hilton Diamond
Posts: 330
website getting the same message as you
but the app is working for me - android
stanontour is offline  
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Old Feb 24, 2020, 1:07 am
  #3  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Yes, same on both website and app. Tried with both my member number and email address.

Sounds like the system may just be generally fubar.
The_Bouncer is offline  
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Old Feb 24, 2020, 1:27 am
  #4  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Same here both website and app won't let me login
CalItalian is offline  
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Old Feb 24, 2020, 2:00 am
  #5  
 
Join Date: Feb 2020
Programs: IHG
Posts: 1
It must be close to the time of year that rollover nights get added, I wonder if this has caused some issues.
JimmyP74 is offline  
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Old Feb 24, 2020, 2:05 am
  #6  
 
Join Date: Feb 2012
Programs: Priority Club
Posts: 110
Originally Posted by JimmyP74
It must be close to the time of year that rollover nights get added, I wonder if this has caused some issues.
same problem for me, but IHG doesn't need any excuse to have some issues, although they will probably blame the leap year :-)

UKD
UKDegsy is offline  
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Old Feb 24, 2020, 2:09 am
  #7  
 
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
Same here, so I reset my password, still couldn't get in. Strangely I could log in on the IHG app using my old PIN after I had changed it to a password.
Keefy-boy is offline  
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Old Feb 24, 2020, 4:37 am
  #8  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
4 hours ago - not able to log in the app, didn't try website.
now - not able to log in the website, but can log in the app.
ernestnywang is offline  
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Old Feb 24, 2020, 5:18 am
  #9  
 
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,316
Web and App on Android are both working fine for me.

--Jon
Jon Maiman is offline  
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Old Feb 24, 2020, 6:37 am
  #10  
 
Join Date: Jul 2012
Programs: Ihg diamond ambassador hilton gold
Posts: 196
App and website not working when trying to log in this morning but all seem fine now
richardhall99 is offline  
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Old Feb 24, 2020, 7:24 am
  #11  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Signed in normally now on Android app.
The_Bouncer is offline  
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Old Feb 24, 2020, 11:17 am
  #12  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
No trouble signing in on my iPhone app, but can't sign in on my laptop's browser.

Edit: Just kidding, both are working now. Wasn't the case about 30 minutes ago.
rdh0924 is offline  
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Old Apr 14, 2020, 11:18 pm
  #13  
 
Join Date: Aug 2012
Location: EU
Programs: IC Ambassador, IHG Diamond, Club Carlson Gold, Miles & More FT
Posts: 160
Few days already I cannot log in on web page on my desktop. Tried chrome and explorer no success. Interesting "join now" window is opening but "sign in" doesn't allow to go further.

App is working fine.

Any IT solutions?
doktor24 is offline  
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Old Apr 14, 2020, 11:26 pm
  #14  
 
Join Date: Nov 2017
Location: UK
Programs: Mucci Chevalier de Actes Bénéfiques pour les Autres, BAEC Gold.
Posts: 1,485
Originally Posted by doktor24
Few days already I cannot log in on web page on my desktop. Tried chrome and explorer no success. Interesting "join now" window is opening but "sign in" doesn't allow to go further.

App is working fine.

Any IT solutions?
Have you tried signing in using another countries log in page?

For example the UK 'GB/EN' log in page:

https://www.ihg.com/rewardsclub/gb/e...nt-mgmt%2Fhome

Works fine for me in Firefox/Chrome and Safari browsers.
BarneyMcGrew is offline  
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Old Apr 14, 2020, 11:57 pm
  #15  
 
Join Date: Aug 2012
Location: EU
Programs: IC Ambassador, IHG Diamond, Club Carlson Gold, Miles & More FT
Posts: 160
I've tried all options but no success! it just not allows me to log in
doktor24 is offline  
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