Sneaky Dynamic Pricing- HI T-4 LHR
Jan 24, 2020, 8:55 am
#1
Original Poster
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,198
Sneaky Dynamic Pricing- HI T-4 LHR
Sneaky Dynamic Pricing- HI T-4 LHR
Stayed at HI T-4 numerous times. When asked always state will pay in pounds. This time asked to insert my cc and came up showing both GBP and USD BUT If you press "enter" it will automatically charge to USD. Have to press "cancel" to charge in GBP. Desk agent advised there was a 4% fee and I was not the first to make the comment it was a sneaky way to do it.
I still like the hotel for overnight stay - just be careful.
Stayed at HI T-4 numerous times. When asked always state will pay in pounds. This time asked to insert my cc and came up showing both GBP and USD BUT If you press "enter" it will automatically charge to USD. Have to press "cancel" to charge in GBP. Desk agent advised there was a 4% fee and I was not the first to make the comment it was a sneaky way to do it.
I still like the hotel for overnight stay - just be careful.
Jan 25, 2020, 12:43 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
Not "dynamic pricing", DCC - dynamic currency conversion.
Not specific to this hotel.
And although hotels should really do a better job (maybe because they are getting kickbacks either directly or hidden within their credit card fees), it's the bank providing the credit card machine that is doing the scamming.
Not specific to this hotel.
And although hotels should really do a better job (maybe because they are getting kickbacks either directly or hidden within their credit card fees), it's the bank providing the credit card machine that is doing the scamming.
Jan 25, 2020, 1:57 pm
#3
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 604
There is a plan for all machine to clearly tell people the fees or mark up that they paying for using this “service” (scam)
if you use an Amex I don’t believe they can do this either as Amex doesn’t allow DCC.
if you use an Amex I don’t believe they can do this either as Amex doesn’t allow DCC.
Jan 26, 2020, 7:59 am
#4
Original Poster
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,198
Correct about AMEX but I use "whatever" hotel cards at their hotels (IHG Chase at IHG, US Bank Radisson,, Chase Hyatt, AMEX Bonbon card, Amex Hilton, etc.).
Jan 26, 2020, 12:28 pm
#5
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Beware of prepaid rates then, because they may just apply DCC without asking then you have a fight to get refunded the full amount you were wrongly charged.
Jan 27, 2020, 2:06 am
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
I find it especially galling when my USD card attached to a UK address, ends up DCCed into sterling and then converted back into USD by my bank with yet another commission.
