InterContinental Lyon - Hotel Dieu (Master Thread)

Old Aug 14, 19, 4:17 pm
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InterContinental Lyon - Hotel Dieu (Master Thread)

Since there is no existing thread and I stayed here recently, I'm opening a new one.

Last week I had the pleasure of staying at the InterContinental Lyon - Hotel Dieu. This was a last minute booking, and what made it especially exciting was that we had no idea this is a new hotel! I'd been to Lyon a few times in the past, and wow, I'd never seen the front of Hotel Dieu. Funnily enough we drove past Sofitel (where I'd stayed in the past) and I was surprised how sorry the exteriors. A few hundred metres later I saw Hotel Dieu and "mon dieu, is this really our IC" was uttered in the car!

Porter service is often our first impression of a hotel and Dan did not disappoint! The former Hotel Dieu entrance is grand and leads to a courtyard or two different corridors or wings. IC has set this up differently - in the entrance on your left you'll find reception and in the right side concierge desk and breakfast restaurant. Above it all rises the stunning Le Dome bar. (possibly a picture).

Hotel
While the building is huge, the IC only has 144 rooms on three floors. Floors are accessible through lifts in both wings and interconnect at the bar.

Price
Room prices seem to have been fixed to 233€ and up both last week on those days and even tonight.

Check-in
The reception is as said in its own corridor / wing and associates sit behind desks. The greeting is very professional and you immediately feel welcome, eventhough this is a very new hotel. Even a lowly plat ambassador was treated very nicely. Benefits are listed on a printed note and an associate escorted us to the room.

Room 1
The upgrade from the entry level room King Superior was to King Deluxe, but for some reason to an ADA version (didn't notice initially). I'm unsure what the difference is between these two categories, however the Deluxe room was very spacious, had a comfortable king bed and a nice bathroom. The view was of one of the courtyards but cute nonetheless.

deluxe king
Facing the opposite side of the aisle, I saw something interesting. The opposite room was....

Room 2
On the last night, we managed to snag a Duplex Suite which are basically all the rooms with the huge windows on the front of the building. I suppose they are all located on the second floor, as the entrance to the duplex is actually on the upper floor of the room - thus you go stairs down from the small living room area down to the bedroom / bathroom area. The suite isn't very spacious, but the views from that massive window of the Rhône is ever so impressive.

"bedroom" from the stairs


duplex suite window

Bar (Le Dome)
As mentioned the bar is located in the main dome and is appropriately called. It is of tasteful décor and has plenty of seating. It opens at 11am and closes at 1am if I recall correctly.

the dome roof

Concierge
I had a few interactions with the concierge team and had mostly good experiences. The two French on staff managed to snag the last table from a highly regarded restaurant. ^

Lounge
While I didn't partake in the lounge through upgrade or buyup, I was invited to see the lounge one morning and spent an hour there chatting to the lounge attendant and having coffee. The lounge is located above the bar in one of the corners of the dome's upper floors. The highlight of the lounge was definitely Badoit Rouge . I did not partake in the breakfast as I wasn't feeling hungry. There were no other patrons during said hour.


lounge

Other parts of Hotel Dieu
This stunning building deserves its own mention. Les Halles de Hotel Dieu offers fruit, cheese etc, the courtyard has a Buddha Bar, some sort of shopping centre and several restaurants. The facility does feel a bit empty, though, with not that many patrons in sight. There are plenty of tourists or locals that wander around the outside "lobby" area daily, though.

Small service issues
While one of the ambassador benefits advertised is guaranteed 4pm check-out, this kept failing. On each morning my key stopped working at noon and housekeeping wasn't kept up-to-date on the late check-out. As this is a new hotel, this is completely understandable.

All in all
Definitely recommended. Prices will likely go up (compare with Bordeaux) so book now

Last edited by remymartin; Aug 16, 19 at 9:02 am Reason: added photos
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Old Aug 31, 19, 1:55 pm
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I am here now, upgraded to a Duplex Suite and very, very happy. As RA I was initially upgraded online to a Exec King River view but then seeing we had a small person with us they extended the upgrade to the suite. One night paid and one free night. The top floor of the suite has a sofa bed so that worked out great. But it is all about the hotel Dieu and the preservation of the architecture. The entire development area which includes the church is just stunning. The dome in the bar is amazing. The Club is on one side and has an internal terrace inside the dome. On the other side in the Presidential Suite. The club is excellent with good hot food in the evening and drinks 18h-20h. There was fish one night and chicken the next as well as plenty of other options. During tea time they had plenty to choose from. Everything is sourced locally except the Champagne. Which is Henriot. A bottle waiting for us in the room as well as in the mini-bar. There is plenty of Badoit Rouge about which is my favorite water. In both the exec and the suite they have rather high end amenities from Frederick Malle. However I saw the usual Alegria in the club bathroom.

The area behind the hotel is very lively and all renovated. The people of Lyon are very much enjoying this new area and the Dome bar has been busy day and night. This is a veritable palace, even better than Marseille and Le Grand Paris.
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Old Sep 1, 19, 11:51 am
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We are staying on an Ambassador weekend voucher in a couple of weeks - having booked a Club Intercontinental King we have been upgraded to a Duplex Suite. No longer RA but now a lowly Spire Ambassador. I’m looking forward to it now that I’ve read your reports.
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Old Sep 15, 19, 1:02 am
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I stayed here one night as a Spire (no Ambassadorship of any kind) on points and was upgraded to a Duplex Suite, which as mentioned upthread has a nice view of the river, and of course the compound itself has a lot of history. Nice rain shower and great water pressure. Able to customize AC settings in the room. Two free cocktails and late checkout proactively offered. I’m normally a HIEx girl when paying myself so didn’t use concierge or eat hotel breakfast, but staff were smiling and friendly.

Last edited by Agneisse; Sep 15, 19 at 4:56 am
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Old Oct 14, 19, 4:58 pm
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Stayed two nights

Just stayed two nights using rewards points. One room was a King Superior and the other was a room with twin beds. Wasn’t offered any upgrades but the hotel was full with conference attendees staying. The King Superior room was nice. I think they did a great job with the renovation. The staff was on point—offered two drinks vouchers at checkin. There is a lot that is also part of the complex. Shopping, restaurants, a food court with a variety of shops (wine, chocolate, cheese etc). Very nice property.
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Old Feb 18, 20, 10:48 am
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Hi all,

I am looking to book an AMB weekend stay for 2 nights and wondering between 2 options and will appreciate if you can advise:

King Bed Club Intercontinental - What is the room size?

Family Suites - Is Lounge access included? If not, what will be the per night charge?

Thank you in advance.
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Old Feb 18, 20, 10:56 am
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Originally Posted by koriobg View Post
King Bed Club Intercontinental - What is the room size?

Family Suites - Is Lounge access included? If not, what will be the per night charge?
I think it is a pretty good sized room. And you might get upgraded to an Exec river view which is very nice. You should give them a ring to ask if family suites get lounge access.

I had another more recent stay and the hotel and staff are still great. I met the Mayor of Lyon in the club lounge. It is still very popular with the locals.
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Old Feb 18, 20, 11:04 am
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Originally Posted by stimpy View Post
I think it is a pretty good sized room. And you might get upgraded to an Exec river view which is very nice. You should give them a ring to ask if family suites get lounge access.

I had another more recent stay and the hotel and staff are still great. I met the Mayor of Lyon in the club lounge. It is still very popular with the locals.
Thank you, answering to my first question (and looking for another date where more rooms are available):

King Bed Club Intercontinental
Club rooms offer all the comfort of the Deluxe room

King Deluxe
Deluxe rooms offer modern elegance and ample space (35 sqm)
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Old Mar 5, 20, 4:52 am
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Hi all,

May I ask, does anybody know what is the Club surcharge and whether it can be purchased on AMB BOGO rate, please?
Unfortunately I don't see Club Room as an option for my preferred dates.


Thank you in advance.
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Old Mar 5, 20, 9:01 am
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Originally Posted by koriobg View Post
May I ask, does anybody know what is the Club surcharge and whether it can be purchased on AMB BOGO rate, please?
Unfortunately I don't see Club Room as an option for my preferred dates.
I suggest you call the hotel directly and ask. They can give you the authoritative answer. You can ask the operator to connect you with the club to be sure to get someone who knows.
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Old Jul 24, 20, 12:52 pm
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Just a COVID update from a recent stay. The club lounge is currently closed, but the hotel is fairly busy and had a lot of guests at breakfast which was wonderful, and they are running an excellent barbecue dinner at night in the courtyard. And room service breakfast is exactly as before. The only weird thing is they have QR codes at the tables for you to scan with your phone to get to the online menus.
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