Website issues or tech problem here?
Nov 1, 2018, 3:19 pm
#1
Suspended
Original Poster
Join Date: Apr 2011
Programs: RIP
Posts: 506
Website issues or tech problem here?
I can log in to see points balance but not list upcoming stays, acct activity or even book a stay. Tried explorer, chrome + incognito. Tried several family accts. Tried different laptops, and different networks.
Just cant book anything!?
Other experiences or help?
Just cant book anything!?
Other experiences or help?
Nov 6, 2018, 7:51 am
#2
Join Date: Jan 2014
Location: Chicago-ish
Posts: 58
Thanks for sharing. I was wondering if anyone posted about this. I can't book a stay either. This happened in the last few days. I was booking rooms and then at some point any attempt to book an IHG room brought me right back to the home page.
I managed to get one IHG room booked on points. The other I was going to pay cash for but couldn't finish the booking. I had to look elsewhere and Marriott had a property in the same area for $10 less so they got my business.
I thought I'd shop rates again today and IHG home page still comes up when I try to book, even from the Crowne Plaza site.
I probably have to clear cookies or cache but that would screw up other things so if I need to book another room soon it will not go to IHG.
I managed to get one IHG room booked on points. The other I was going to pay cash for but couldn't finish the booking. I had to look elsewhere and Marriott had a property in the same area for $10 less so they got my business.
I thought I'd shop rates again today and IHG home page still comes up when I try to book, even from the Crowne Plaza site.
I probably have to clear cookies or cache but that would screw up other things so if I need to book another room soon it will not go to IHG.
Nov 6, 2018, 9:00 am
#3
Suspended
Original Poster
Join Date: Apr 2011
Programs: RIP
Posts: 506
cache?
Thanks for sharing. I was wondering if anyone posted about this. I can't book a stay either. This happened in the last few days. I was booking rooms and then at some point any attempt to book an IHG room brought me right back to the home page.
I managed to get one IHG room booked on points. The other I was going to pay cash for but couldn't finish the booking. I had to look elsewhere and Marriott had a property in the same area for $10 less so they got my business.
I thought I'd shop rates again today and IHG home page still comes up when I try to book, even from the Crowne Plaza site.
I probably have to clear cookies or cache but that would screw up other things so if I need to book another room soon it will not go to IHG.
I managed to get one IHG room booked on points. The other I was going to pay cash for but couldn't finish the booking. I had to look elsewhere and Marriott had a property in the same area for $10 less so they got my business.
I thought I'd shop rates again today and IHG home page still comes up when I try to book, even from the Crowne Plaza site.
I probably have to clear cookies or cache but that would screw up other things so if I need to book another room soon it will not go to IHG.
Nov 6, 2018, 10:51 pm
#4
Join Date: Apr 2005
Location: Boston Suburbrs
Programs: AA ExPlat, IHG Spire Amb
Posts: 1,205
I've had this problem a few weeks. Clearing cache fails. Chrome sometimes works. Logging in almost always kills it, my few successful searches are without logging in and thats the only way I can book. IT support has been useless.
Nov 7, 2018, 1:57 pm
#6
Suspended
Original Poster
Join Date: Apr 2011
Programs: RIP
Posts: 506
But based on the limited acitivity on this thread it doesnt seem widespread?
