"Qualified Spending" calculation doesn't understand conversion rates?
#1
Original Poster
Join Date: Nov 2013
Location: AUS
Programs: UA GS / IHG Spire RA / HHonors Gold / SPG Marriott Plat
Posts: 86
"Qualified Spending" calculation doesn't understand conversion rates?
recently completed a stay at IC HK and it seems qualified spending takes the USD spend equivalent and assumes that's the original currency then RE-CONVERTS to USD at the HKD>USD rate. is this a known issue, and if so, do i need to call to have them adjust?
as context, the entire stay was room spend minus about US$50 for laundry.
as context, the entire stay was room spend minus about US$50 for laundry.
#5
Join Date: Nov 2013
Programs: NZ
Posts: 1,540
You just need to check what actually posts to your IHG Rewards Club account, to see whether a claim is required
#6
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold, IHG Diamond RA, Kimpton Inner Circle
Posts: 369
I have had that before in my account it must be a fault with there system was worried it might impact getting RA status but it did not.
#8
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,844
Aha, I couldn't work out my last postings (the points were correct, but the financial calculations were strange). Makes sense if they've applied an exchange rate twice, for some reason....