Welcome Points
#1
Suspended
Original Poster
Join Date: Nov 1999
Posts: 24,153
Welcome Points
Is there a chart anywhere that shows how many points each brand gives you?
Regarding my last 2 stays 1 didnt mention anything to me was Gold, my 2nd a C&P asked me if I wanted points for my welcome gift, Plat by then via the CC.
I had a few other stays (award nights) last year where I ended up getting zippo as a Gold
Regarding my last 2 stays 1 didnt mention anything to me was Gold, my 2nd a C&P asked me if I wanted points for my welcome gift, Plat by then via the CC.
I had a few other stays (award nights) last year where I ended up getting zippo as a Gold
#2
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I've only had a U. S. hotel tell me once "We don't usually give those on award stays, but as you're a regular here . . . " Otherwise, it's been brought up by at check-in every time since then. I got them at the Indigo Madrid (award stay), but (on a paid stay) the on-duty manager at the CP Deira Dubai seemed to know nothing about them when I asked (I didn't pursue it further).
Plat @ CP should get 600 points. Indigo is also 600 points; other brands are 500. Gold, I believe is 300 (Indigo/CP) and 200 (others)? I don't stay at actual IC's.
Plat @ CP should get 600 points. Indigo is also 600 points; other brands are 500. Gold, I believe is 300 (Indigo/CP) and 200 (others)? I don't stay at actual IC's.
#3
Join Date: Mar 2015
Posts: 1,989
I've only had a U. S. hotel tell me once "We don't usually give those on award stays, but as you're a regular here . . . " Otherwise, it's been brought up by at check-in every time since then. I got them at the Indigo Madrid (award stay), but (on a paid stay) the on-duty manager at the CP Deira Dubai seemed to know nothing about them when I asked (I didn't pursue it further).
Plat @ CP should get 600 points. Indigo is also 600 points; other brands are 500. Gold, I believe is 300 (Indigo/CP) and 200 (others)? I don't stay at actual IC's.
Plat @ CP should get 600 points. Indigo is also 600 points; other brands are 500. Gold, I believe is 300 (Indigo/CP) and 200 (others)? I don't stay at actual IC's.
Always thought only for Plat and above.
All paid nights, at HI, HIE, Even, Candlewood...
Even when I was Plat for 2014. No welcome points.
I have been missing out! Yikes.
#4
Suspended
Join Date: Oct 2016
Location: Out of position
Programs: Accor, IHG, LH, BAEC, DB
Posts: 266
#5
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
They created Spire after this scheme began, but kept the same Plat points for us rather than increasing it. Gold was always supposed to get (lower) points from the very beginning. I'm baffled that you were never given ANY welcome points as a gold anywhere? Where were all these stays?
Other than a CP in Dubai on a paid stay claiming not to know anything about it (they gave me lounge access and a lucky dip draw instead - glass of wine in their restaurant), and one U. S. Holiday Inn saying points were for paid stays only (wrong), every other IHG stay since this started the clerks have confirmed I was entitled (a couple of times I had to chase them down, but that was minor).
Other than a CP in Dubai on a paid stay claiming not to know anything about it (they gave me lounge access and a lucky dip draw instead - glass of wine in their restaurant), and one U. S. Holiday Inn saying points were for paid stays only (wrong), every other IHG stay since this started the clerks have confirmed I was entitled (a couple of times I had to chase them down, but that was minor).
#6
Suspended
Join Date: Dec 2016
Posts: 252
Thanks for this thread. I just did an audit of my account and have NOT been receiving welcome points 80% of the time. Worst part is I'm Spire Amb and still they didn't. Just sent out a bunch of angry emails to the hotels involved, and all IHG emails.
#7
For my past three IHG stays (as Gold):
Holiday Inn Miami Beach - 300
IC Miami Downtown - 400
HIX Croydon - 200
At HI and HIX they ask if I wanted a drink at the bar or the points - I chose points. At the IC Miami it was just offered as part of check-in process.
Holiday Inn Miami Beach - 300
IC Miami Downtown - 400
HIX Croydon - 200
At HI and HIX they ask if I wanted a drink at the bar or the points - I chose points. At the IC Miami it was just offered as part of check-in process.
#8
Join Date: Feb 2011
Location: Bloomington, IL
Programs: AA Plat, IHG Plat Amb
Posts: 60
I've pretty routinely been offered points at all IHG hotels except ICs. I just really thought ICs didn't give points. Then last fall, I got welcome points from IC Miami. They didn't mention them at check-in and since I've never gotten them before, I didn't think about it. I've stayed at ICs since then and at the IC Miami before, and no points. And now that I look, I didn't get any welcome points from the Holiday Inns and IC in Thailand. Anyway, there is a thread called something like - do you want your snack or welcome points that will never post. It shows how inconsistent welcome points are.
#10
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
On my recent stay in IC ANA Tokyo, (1 paid room and 1 award room for my family members), I was offered either drinks or 600 points for each of the rooms. I opted for 600 points for each room (total of 1,200 points for 2 rooms).
However, points never got posted.
However, points never got posted.
#11
Join Date: May 2016
Programs: BAEC - Gold, IHG - Spire Ambassador
Posts: 569
I wait until my stay points have posted. If the promised welcome points aren't in my account by this time, I email the hotel. I'd estimate that more than 50% of the time they add double welcome points and send me an apology by return. Once I received triple welcome points....
#13
Join Date: Mar 2015
Posts: 1,989
They created Spire after this scheme began, but kept the same Plat points for us rather than increasing it. Gold was always supposed to get (lower) points from the very beginning. I'm baffled that you were never given ANY welcome points as a gold anywhere? Where were all these stays?
Other than a CP in Dubai on a paid stay claiming not to know anything about it (they gave me lounge access and a lucky dip draw instead - glass of wine in their restaurant), and one U. S. Holiday Inn saying points were for paid stays only (wrong), every other IHG stay since this started the clerks have confirmed I was entitled (a couple of times I had to chase them down, but that was minor).
Other than a CP in Dubai on a paid stay claiming not to know anything about it (they gave me lounge access and a lucky dip draw instead - glass of wine in their restaurant), and one U. S. Holiday Inn saying points were for paid stays only (wrong), every other IHG stay since this started the clerks have confirmed I was entitled (a couple of times I had to chase them down, but that was minor).
My stays post under the two category
(1) Earning Details
(2) Elite Bonus Points (Gold)
Under details, I only get Room and Food (if any).
Hotel Bonus is always blank.
Last year, my stays were concentrated at
- Holiday Inn Express SINGAPORE CLARKE QUAY
- EVEN Hotels NORWALK
- Holiday Inn SINGAPORE ATRIUM
At the Holiday Inn SINGAPORE ATRIUM, they sometimes will have 3-5 cards to pick (faced down) and one gets "free-call", Minibar item or 250 / 500 points options. Not sure if that is their version of welcome gift. I do not always gets it and the points if won does not always post.
Noting at the other 2 properties.
OT: IHG is my 3rd program, only stay to re-qualify at least Gold for situations when no Hilton / SPG are available. Reason is IHG have no LT status. The other two, there is something to work towards to even if the bar is incredibly high.
#14
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I've pretty routinely been offered points at all IHG hotels except ICs. I just really thought ICs didn't give points. Then last fall, I got welcome points from IC Miami. They didn't mention them at check-in and since I've never gotten them before, I didn't think about it. I've stayed at ICs since then and at the IC Miami before, and no points. And now that I look, I didn't get any welcome points from the Holiday Inns and IC in Thailand. Anyway, there is a thread called something like - do you want your snack or welcome points that will never post. It shows how inconsistent welcome points are.
Nothing.
My stays post under the two category
(1) Earning Details
(2) Elite Bonus Points (Gold)
Under details, I only get Room and Food (if any).
Hotel Bonus is always blank.
Last year, my stays were concentrated at
- Holiday Inn Express SINGAPORE CLARKE QUAY
- EVEN Hotels NORWALK
- Holiday Inn SINGAPORE ATRIUM
At the Holiday Inn SINGAPORE ATRIUM, they sometimes will have 3-5 cards to pick (faced down) and one gets "free-call", Minibar item or 250 / 500 points options. Not sure if that is their version of welcome gift. I do not always gets it and the points if won does not always post.
Noting at the other 2 properties.
OT: IHG is my 3rd program, only stay to re-qualify at least Gold for situations when no Hilton / SPG are available. Reason is IHG have no LT status. The other two, there is something to work towards to even if the bar is incredibly high.
My stays post under the two category
(1) Earning Details
(2) Elite Bonus Points (Gold)
Under details, I only get Room and Food (if any).
Hotel Bonus is always blank.
Last year, my stays were concentrated at
- Holiday Inn Express SINGAPORE CLARKE QUAY
- EVEN Hotels NORWALK
- Holiday Inn SINGAPORE ATRIUM
At the Holiday Inn SINGAPORE ATRIUM, they sometimes will have 3-5 cards to pick (faced down) and one gets "free-call", Minibar item or 250 / 500 points options. Not sure if that is their version of welcome gift. I do not always gets it and the points if won does not always post.
Noting at the other 2 properties.
OT: IHG is my 3rd program, only stay to re-qualify at least Gold for situations when no Hilton / SPG are available. Reason is IHG have no LT status. The other two, there is something to work towards to even if the bar is incredibly high.
#15
Join Date: Mar 2015
Posts: 1,989