Please post your Royal Ambassador experiences (Archive Thread 2014)
#92
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Lounge lady in charge did say something about minibar + spirits, but the Hungarian sparkling wine each evening was so good I had 4 large glasses each evening, as staff kept topping up 1800-2100, Thus I was not even drinking my inroom beers in the evenings and neither did I miss spirits this trip.
And during the day I just drink my sodas.
#93
Join Date: Aug 2004
Location: MGM
Programs: United Silver, PC Plat/Amb, HH Dmnd
Posts: 805
IC Buckhead - Atlanta
IC Buckhead- Atlanta
What is your Priority Club status?
Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes and no
Which room did you book and which upgrade did you receive?
Booked : Deluxe Room @ Gov. Rate
Received: Club King
How are the rooms?
Fine. Decor and condition were good, but the room wasn't really exceptional in any way. Full review with photos is HERE.
How is the exec. lounge?
Not bad, but not up to european standards. Limited bar options, but good evening beer selection. Evening food was surprisingly good and since I was alone, I made dinner out of it.
What was your welcome gift?
None. Unless they think a bottle of spring water counts.
Did you receive fruit in the room?
Yes.
How was the Minibar?
The highpoint of this IC is a pretty good minibar. Good selection of vodka, McCallan, Patron tequila, etc. Picture a the link above.
What was good and what was bad?
Bad: A few days out, my res. showed an upgrade to a suite. Then downgraded back to Club King. No pay-per-view movie available. No gift.
Good: Decent lounge, good minibar, no problems with the room
Value for $ or Priority Club Points? Would you return?
Yes. For the rate I paid, I would return if still RA.
What is your Priority Club status?
Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes and no
Which room did you book and which upgrade did you receive?
Booked : Deluxe Room @ Gov. Rate
Received: Club King
How are the rooms?
Fine. Decor and condition were good, but the room wasn't really exceptional in any way. Full review with photos is HERE.
How is the exec. lounge?
Not bad, but not up to european standards. Limited bar options, but good evening beer selection. Evening food was surprisingly good and since I was alone, I made dinner out of it.
What was your welcome gift?
None. Unless they think a bottle of spring water counts.
Did you receive fruit in the room?
Yes.
How was the Minibar?
The highpoint of this IC is a pretty good minibar. Good selection of vodka, McCallan, Patron tequila, etc. Picture a the link above.
What was good and what was bad?
Bad: A few days out, my res. showed an upgrade to a suite. Then downgraded back to Club King. No pay-per-view movie available. No gift.
Good: Decent lounge, good minibar, no problems with the room
Value for $ or Priority Club Points? Would you return?
Yes. For the rate I paid, I would return if still RA.
#94
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
#95
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
London Westminster
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very good.
Which room did you book and which upgrade did you receive?
Booked standard, received Studio Suite with Club access. At least I think it was the same room I had last time which I was told is a Studio Suite. This time they just said it was a Club room.
How are the rooms?
Excellent quality all the way around, except this time I had the windows that others have complained about. That said, at night it was quiet and I slept well.
How is the exec. lounge?
Probably the best IC Club service wise, but I'll chalk that down to the fact that there are very few people in the club as compared to Paris for example. And for Bourbon fans, they've recently changed out the Jack Daniels for Buffalo Trace. ^
What was your welcome gift?
Still and sparkling water
Did you receive fruit in the room?
Yes.
How was the Minibar?
The same as before, but something weird happened. A year ago I think I must have said to them that they should have a can of Red Bull in the mini-bar like every other IC. So now I got a letter in my room saying that since I made this special request, I would be charged Ł6 for the Red Bull in the mini-bar! And there wasn't even a Red Bull in my minibar. So strange all the way around.
What was good and what was bad?
Good: Club access on a standard cheap booking.
Bad: Nothing serious.
Value for Ł or Priority Club Points? Would you return?
Yes, great value.
Yes, very good.
Which room did you book and which upgrade did you receive?
Booked standard, received Studio Suite with Club access. At least I think it was the same room I had last time which I was told is a Studio Suite. This time they just said it was a Club room.
How are the rooms?
Excellent quality all the way around, except this time I had the windows that others have complained about. That said, at night it was quiet and I slept well.
How is the exec. lounge?
Probably the best IC Club service wise, but I'll chalk that down to the fact that there are very few people in the club as compared to Paris for example. And for Bourbon fans, they've recently changed out the Jack Daniels for Buffalo Trace. ^
What was your welcome gift?
Still and sparkling water
Did you receive fruit in the room?
Yes.
How was the Minibar?
The same as before, but something weird happened. A year ago I think I must have said to them that they should have a can of Red Bull in the mini-bar like every other IC. So now I got a letter in my room saying that since I made this special request, I would be charged Ł6 for the Red Bull in the mini-bar! And there wasn't even a Red Bull in my minibar. So strange all the way around.
What was good and what was bad?
Good: Club access on a standard cheap booking.
Bad: Nothing serious.
Value for Ł or Priority Club Points? Would you return?
Yes, great value.
#96
Join Date: Feb 2004
Posts: 5,984
#97
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very good.
Which room did you book and which upgrade did you receive?
Booked standard, received Studio Suite with Club access. At least I think it was the same room I had last time which I was told is a Studio Suite. This time they just said it was a Club room.
How are the rooms?
Excellent quality all the way around, except this time I had the windows that others have complained about. That said, at night it was quiet and I slept well.
How is the exec. lounge?
Probably the best IC Club service wise, but I'll chalk that down to the fact that there are very few people in the club as compared to Paris for example. And for Bourbon fans, they've recently changed out the Jack Daniels for Buffalo Trace. ^
What was your welcome gift?
Still and sparkling water
Did you receive fruit in the room?
Yes.
How was the Minibar?
The same as before, but something weird happened. A year ago I think I must have said to them that they should have a can of Red Bull in the mini-bar like every other IC. So now I got a letter in my room saying that since I made this special request, I would be charged Ł6 for the Red Bull in the mini-bar! And there wasn't even a Red Bull in my minibar. So strange all the way around.
What was good and what was bad?
Good: Club access on a standard cheap booking.
Bad: Nothing serious.
Value for Ł or Priority Club Points? Would you return?
Yes, great value.
Yes, very good.
Which room did you book and which upgrade did you receive?
Booked standard, received Studio Suite with Club access. At least I think it was the same room I had last time which I was told is a Studio Suite. This time they just said it was a Club room.
How are the rooms?
Excellent quality all the way around, except this time I had the windows that others have complained about. That said, at night it was quiet and I slept well.
How is the exec. lounge?
Probably the best IC Club service wise, but I'll chalk that down to the fact that there are very few people in the club as compared to Paris for example. And for Bourbon fans, they've recently changed out the Jack Daniels for Buffalo Trace. ^
What was your welcome gift?
Still and sparkling water
Did you receive fruit in the room?
Yes.
How was the Minibar?
The same as before, but something weird happened. A year ago I think I must have said to them that they should have a can of Red Bull in the mini-bar like every other IC. So now I got a letter in my room saying that since I made this special request, I would be charged Ł6 for the Red Bull in the mini-bar! And there wasn't even a Red Bull in my minibar. So strange all the way around.
What was good and what was bad?
Good: Club access on a standard cheap booking.
Bad: Nothing serious.
Value for Ł or Priority Club Points? Would you return?
Yes, great value.
#98
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Can you name them? I've stayed at dozens of IC's and the only one I can think of that doesn't have Red Bull is Riyadh. All the other Euro IC's have it as well as the African properties. And Hong Kong, Singapore and several other Asian properties I've been to.
#99
#100
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
iC Paris Le Grand
IC Paris Le Grand
What is your Priority Club status?
Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes
Which room did you book and which upgrade did you receive?
Booked : Club Room on Amb Weekend Cert
Received: Royal Suite
How are the rooms?
Really nice! Staying this weekend with my wife and she's impressed.
How is the exec. lounge?
Not bad at all. Free flow champagne all day, so who can complain?
What was your welcome gift?
A bottle of Champagne, macarones, a plate of strawberries, juice bottles, fruit and a really nice display of water bottles. Everything presented really really nice.
Did you receive fruit in the room?
Yes.
How was the Minibar?
2 piccolo bottles of champagne, 1 bottle of white wine. No red wine. Plenty of other spirits as well.
What was good and what was bad?
Bad: cant complain about anything really.
Good: VERY nice upgrade and a very nice welcoming gift
Value for $ or Priority Club Points? Would you return?
Yes. Getting a royal suite for a total of €475 for a weekend, who can complain? The rate for this room is €2500 per night or €4000 per night rack rate.
What is your Priority Club status?
Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes
Which room did you book and which upgrade did you receive?
Booked : Club Room on Amb Weekend Cert
Received: Royal Suite
How are the rooms?
Really nice! Staying this weekend with my wife and she's impressed.
How is the exec. lounge?
Not bad at all. Free flow champagne all day, so who can complain?
What was your welcome gift?
A bottle of Champagne, macarones, a plate of strawberries, juice bottles, fruit and a really nice display of water bottles. Everything presented really really nice.
Did you receive fruit in the room?
Yes.
How was the Minibar?
2 piccolo bottles of champagne, 1 bottle of white wine. No red wine. Plenty of other spirits as well.
What was good and what was bad?
Bad: cant complain about anything really.
Good: VERY nice upgrade and a very nice welcoming gift
Value for $ or Priority Club Points? Would you return?
Yes. Getting a royal suite for a total of €475 for a weekend, who can complain? The rate for this room is €2500 per night or €4000 per night rack rate.
#101
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
IC Paris Le Grand
What is your Priority Club status?
Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes
Which room did you book and which upgrade did you receive?
Booked : Club Room on Amb Weekend Cert
Received: Royal Suite
How are the rooms?
Really nice! Staying this weekend with my wife and she's impressed.
How is the exec. lounge?
Not bad at all. Free flow champagne all day, so who can complain?
What was your welcome gift?
A bottle of Champagne, macarones, a plate of strawberries, juice bottles, fruit and a really nice display of water bottles. Everything presented really really nice.
Did you receive fruit in the room?
Yes.
How was the Minibar?
2 piccolo bottles of champagne, 1 bottle of white wine. No red wine. Plenty of other spirits as well.
What was good and what was bad?
Bad: cant complain about anything really.
Good: VERY nice upgrade and a very nice welcoming gift
Value for $ or Priority Club Points? Would you return?
Yes. Getting a royal suite for a total of €475 for a weekend, who can complain? The rate for this room is €2500 per night or €4000 per night rack rate.
What is your Priority Club status?
Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes
Which room did you book and which upgrade did you receive?
Booked : Club Room on Amb Weekend Cert
Received: Royal Suite
How are the rooms?
Really nice! Staying this weekend with my wife and she's impressed.
How is the exec. lounge?
Not bad at all. Free flow champagne all day, so who can complain?
What was your welcome gift?
A bottle of Champagne, macarones, a plate of strawberries, juice bottles, fruit and a really nice display of water bottles. Everything presented really really nice.
Did you receive fruit in the room?
Yes.
How was the Minibar?
2 piccolo bottles of champagne, 1 bottle of white wine. No red wine. Plenty of other spirits as well.
What was good and what was bad?
Bad: cant complain about anything really.
Good: VERY nice upgrade and a very nice welcoming gift
Value for $ or Priority Club Points? Would you return?
Yes. Getting a royal suite for a total of €475 for a weekend, who can complain? The rate for this room is €2500 per night or €4000 per night rack rate.
#102
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
Did I mention my wife is very impressed with me?
#103
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
I told them at check-in that its our anniversary, that Paris was the first place we went after we met etc, so I think he fixed it on the spot. Our reservation had been upgraded beforehand to an Opera View Junior Suite, so I think this was handled by the club lounge manager due to the occasion. I wouldn't expect this suite normally.
Did I mention my wife is very impressed with me?
Did I mention my wife is very impressed with me?
#104
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
I told them at check-in that its our anniversary, that Paris was the first place we went after we met etc, so I think he fixed it on the spot. Our reservation had been upgraded beforehand to an Opera View Junior Suite, so I think this was handled by the club lounge manager due to the occasion. I wouldn't expect this suite normally.
Did I mention my wife is very impressed with me?
Did I mention my wife is very impressed with me?
So you were pre-allocated a normal j-suite upgrade, but checkin staff were generous when you mentioned your special occaision. Rembember Le Grand has several Royal Suites and also several even bigger Presidential suites.
I usually book avoid the basic Classic room and book the 1-level-up Superior on both paid and award nights. Mostly I have received j/suite opera view (or partial opera view), with club, which ignoring views, is 2 room types higher ie Sup->exec->j-suite, so I am unsure if worth any extra per night investment being an RA. Thing is at IC-PLG most rooms you have to add lounge on as an extra anyway, only club is 'club superior'
When I ended up being given internal view full suite, to get me out of temporary RA room by 4pm. After saying really I prefer the j/suite previously pre-upgraded to, they found me one, although I had to wait an hour whilst they swapped twin beds for a king.
#105