Nov 2, 2015, 8:31 am
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Priceless Surprises Promotion
Mar 21, 2016, 9:39 am
#3301
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
maybe the extension if for Hello World to get caught up on awarding the prizes.
As you can also check the winner's list is empty since they have not finished verifying the winners. http://winlists.helloworld.com/235255.pdf
I got 2 separate emails with 10 plays on March 8th and 10th on March 16th I got 7kpts posted and still waiting on the rest. I sent an email yesterday to find out when they will be posted . ( even though rules say 8-10 weeks after promotion ends.)
Last edited by duranza; Mar 21, 2016 at 9:47 am
Mar 21, 2016, 1:08 pm
#3302
Join Date: Jan 2014
Posts: 375
Same for my daughter. She could never get a response from HelloWorld, except automated responses, until this weekend and they told her the game was over. She sent all emails from her to and from HelloWorld to IHG, maybe they will do something. I also noticed Priceless Surprises reappeared in my account and my husbands account after disappearing several days ago.
Last edited by Chasepoints; Mar 21, 2016 at 1:20 pm
Mar 21, 2016, 1:18 pm
#3303
Join Date: Jan 2014
Posts: 375
I called IHG Rewards Club and talked with a CSR who transferred me to a Supervisor. She saw that I was registered on Feb. 7th and wanted to know when the entries were mailed (Feb. 9th) and what email was used on the entries. Since she had no evidence of the 94 entries but HW does, she would need to escalate the information to a "Specialist." I was given a reference number and told they would get back to me within 2-3 days.
Mar 21, 2016, 7:14 pm
#3304
Join Date: May 2001
Location: RSW/FMY
Programs: All, but no status!
Posts: 754
Mar 22, 2016, 1:05 pm
#3305
Join Date: Jul 2014
Posts: 5
Still waiting....
I have a case number from IHG and a case number from Hello World and I am still waiting for my points. My wife's were mailed mostly at the same time and she played through hers to make up for her missing 20+ emails but I never got a thing. Hello World did email me asking for the IHG number but that was a couple of days ago.... Still waiting for my 47,000 points....
Mar 22, 2016, 3:16 pm
#3306
Join Date: Feb 2016
Posts: 16
Personally, this promotion worked very well for me (even though I did need to send a few emails). Was this a once in a lifetime promotion, where the organizers didn't realize what they were getting themselves into, or is this sort of thing common (where everyone wins something per entry)? If it's somewhat common, is there any thread with them? Thanks all.
Mar 23, 2016, 6:41 pm
#3307
Join Date: Jan 2014
Posts: 375
I called IHG Rewards Club and talked with a CSR who transferred me to a Supervisor. She saw that I was registered on Feb. 7th and wanted to know when the entries were mailed (Feb. 9th) and what email was used on the entries. Since she had no evidence of the 94 entries but HW does, she would need to escalate the information to a "Specialist." I was given a reference number and told they would get back to me within 2-3 days.
I had sent three emails in the past. But I think the phone call may have been the best route.
Mar 23, 2016, 7:56 pm
#3308
Join Date: May 2009
Location: HNL
Programs: HA, DL, UA, PC Gold, A/club Plat, HH Gold, Hyatt Pl
Posts: 1,461
i'm still fighting IHG/Helloworld to give me my free nights..they eventually gave me 1 of 3...good thing I have an email from Helloworld saying what I won...although they did still jip me a $50 gc and probably 9 plays
Mar 24, 2016, 7:25 am
#3309
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
also yes I agree, with my luck that is what i will win LOL
Mar 24, 2016, 10:57 am
#3310
Join Date: Jul 2014
Posts: 32
$50 GC and 4 plays
Similar--I was not able to access four of my plays and have no idea what happened to my $50 GC. When the prize page appeared, it said that I would receive an email with instructions on how to claim the GC, however, two weeks later and still nothing. I am kicking myself for not taking a screenshot. Has anyone else received their GC prize?
Mar 24, 2016, 1:49 pm
#3311
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
Similar--I was not able to access four of my plays and have no idea what happened to my $50 GC. When the prize page appeared, it said that I would receive an email with instructions on how to claim the GC, however, two weeks later and still nothing. I am kicking myself for not taking a screenshot. Has anyone else received their GC prize?
Mar 25, 2016, 11:59 am
#3312
Join Date: Mar 2011
Location: PHL
Programs: US; AA; UA; Hilton Gold; Club Carlson Gold; IHG Platinum;
Posts: 388
How long does it take for points to post? I played all of my 94 games on 3/14 (one day before the deadline) but do not have anything posted yet.
Mar 26, 2016, 6:16 am
#3313
Join Date: Oct 2015
Posts: 20
Heads up, fyi.... Missing entries
My wife and I each sent in 94 entries.
My mom, dad, sister, brother, brother's wife, friend and friends girlfriend all sent in 94 entries.
Entries/Plays received
Me 94
Wife 84
Mom 94
Dad 0
Sister 0
Brother 0
Brother's wife 0
Friend 0
Friends girlfriend 0
Since entries had not yet been received, on March 15, everyone with missing entries sent an email to IHG requesting the missing entries.
Last night (3/25), my brother and friend emailed me that IHG responded via email that they did not register and would not receive any entries!
---------------------
Email:
From: "HelloWorld Customer Care" <[email protected]>
Date: March 25, 2016 at 7:00:41 PM EDT
To: <[email protected]>
Subject: IHG® Rewards Club and MasterCard® Priceless Surprises® Promotion: Not registered for the promotion
Reply-To: "ePrize" <reply-fe5213767561037a7313-39043122_HTML-598461535-10521129-0@eprizemail.com>
Body of email:
"Thank you for your email regarding the IHG® Rewards Club and MasterCard® Priceless Surprises® Promotion. Our records indicate that you had not registered for the promotion, as required by the Official Rules. For more information about the program requirements, feel free to review the Official Rules here. We sincerely thank you for your interest in the promotion and for your continued loyalty to IHG® Rewards Club. "
Guess we missed that detail! Wowsa
My wife and I each sent in 94 entries.
My mom, dad, sister, brother, brother's wife, friend and friends girlfriend all sent in 94 entries.
Entries/Plays received
Me 94
Wife 84
Mom 94
Dad 0
Sister 0
Brother 0
Brother's wife 0
Friend 0
Friends girlfriend 0
Since entries had not yet been received, on March 15, everyone with missing entries sent an email to IHG requesting the missing entries.
Last night (3/25), my brother and friend emailed me that IHG responded via email that they did not register and would not receive any entries!
---------------------
Email:
From: "HelloWorld Customer Care" <[email protected]>
Date: March 25, 2016 at 7:00:41 PM EDT
To: <[email protected]>
Subject: IHG® Rewards Club and MasterCard® Priceless Surprises® Promotion: Not registered for the promotion
Reply-To: "ePrize" <reply-fe5213767561037a7313-39043122_HTML-598461535-10521129-0@eprizemail.com>
Body of email:
"Thank you for your email regarding the IHG® Rewards Club and MasterCard® Priceless Surprises® Promotion. Our records indicate that you had not registered for the promotion, as required by the Official Rules. For more information about the program requirements, feel free to review the Official Rules here. We sincerely thank you for your interest in the promotion and for your continued loyalty to IHG® Rewards Club. "
Guess we missed that detail! Wowsa
Last edited by ShawnO14; Mar 26, 2016 at 6:24 am
Mar 26, 2016, 8:29 am
#3314
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
THESE are the official rules.. did you not put membership number on the entry??
http://ihg.promo.eprize.com/priceles...ment/rules.pdf
To enter without completing the minimum two Qualifying Stays, hand print your full name, complete mailing address, day and evening phone numbers, valid email address, member number, the first six (6) digits of your MasterCard and date of birth on a 3" x 5" piece of paper and mail it in an envelope with proper postage to “IHG and MasterCard® Priceless Surprises® Promotion,” c/o HelloWorld, Inc., P.O. Box 5996, Kalamazoo, MI 49003-5996.
That's the only "registration" that I did.
I am only waiting on my second 10 plays to post.
I would not rely too much on IHG since the official prize fulfillment company is HelloWorld.. continue to email https://www.helloworld.com/contact
or call them. 1(877) 837-7493
https://www.helloworld.com/privacy-policy
http://ihg.promo.eprize.com/priceles...ment/rules.pdf
To enter without completing the minimum two Qualifying Stays, hand print your full name, complete mailing address, day and evening phone numbers, valid email address, member number, the first six (6) digits of your MasterCard and date of birth on a 3" x 5" piece of paper and mail it in an envelope with proper postage to “IHG and MasterCard® Priceless Surprises® Promotion,” c/o HelloWorld, Inc., P.O. Box 5996, Kalamazoo, MI 49003-5996.
That's the only "registration" that I did.
I am only waiting on my second 10 plays to post.
I would not rely too much on IHG since the official prize fulfillment company is HelloWorld.. continue to email https://www.helloworld.com/contact
or call them. 1(877) 837-7493
https://www.helloworld.com/privacy-policy
Last edited by duranza; Mar 26, 2016 at 8:41 am
Mar 26, 2016, 9:47 am
#3315
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,452
Right above that section:
6. The Game: How to Enter: There are two (2) ways to play the Instant Win Game (or "Game"), as outlined below. First you must register at pricelesssurprises.ihg.com, and then you must either (a) complete two (2) or more Qualifying Stays or (b) mail in an alternative method of entry, as each are described in more detail below.