Sep 15, 2014, 9:40 am
Last edit by: Spiff
Frequently Asked Questions
Please read these before asking your question in the thread.
Post #2585 has a link to the Dashboard. You can "Claim" free nights there.
Please update the FAQ as seems expedient.
Please read these before asking your question in the thread.
- Q. If I book a stay using IHG points, does that count as a "stay" towards my Into The Nights offers?
A. No.
- Q. If I book a stay using a cash and points rate, does that count as a "stay" towards my Into The Nights offers?
A. No.
- Q. Will stays booked via a consolidator (like TravelPony) or other public travel portal or points portal count towards this promo?
A. No. Your stays must be booked directly with IHG on their website or on their app. However, if you are booking through your corporate portal at work, this may post if such stays usually earn you base points.
- Q. How long will it take for my points to post?
A. Normally they post within a week or two.
- Q. How long after stay points post to my IHG account is it until my personal Into the Nights dashboard is updated showing progress in my offers?
A. The Tuesday after the stay points post to account. (edit: has been Thursday lately, November)
- Q. Where can I find the Bonus Point package with Breakfast rate?
A. Click here to book Bonus Points Package with (or without) Breakfast rate.
NOTE: Make sure that your email confirmation states something like this:
Rate Description: Exclusive to IHG Rewards Club members. Earn Faster with this package offer plus breakfast - Earn 5,000 bonus IHG Rewards Club points per stay when you book the 5,000 Bonus Point Package plus breakfast each day (breakfast for up to 2 adults sharing a room). Membership in IHG® Rewards Club is free! Points can be redeemed at any time for a variety of rewards, including free hotel stays starting at just 10,000 points, airline miles, name-brand merchandise and more. Book now to take advantage of this special offer!
Otherwise you booked the wrong rate type. This type of rate also comes in a 1000 point version.
- Q. I registered for this promotion before 10/20/2014 and my tasks changed! (E.g., "book a stay with the app" became "book 9 stays with the app").
A. See this post from IHG's FlyerTalk representative.
- Q. Does a Holiday Inn Express stay count as a Holiday Inn stay?
A. No
- Q. What are the conditions for the free nights being awarded?
A. Free nights must be redeemed by December 31st, 2015 and must be claimed by January 31st, 2015 or members will automatically be awarded applicable points. Free Nights can only be used in participating IHG hotels and may not be transferred. A Free Night is valid only for one standard room night rate and applicable taxes (not including breakfast). Redemption is subject to availability of the rooms of hotels specially provided for this promotion. The hotel rooms hotels specially provided for this promotion shall be determined at IHG’s discretion.
- Q.I chose the 2 free nights award, how do I book them?
A. Go to your My Account page on ihg.com (after logging in). On the left hand masthead you will see an option labeled "Free Night Status". The page will show how many free nights you have available and provides a way to book the nights. Note that it's a bit clumsy -- an initial search will show that the lowest price is Free, but until you click thru you won't know if it's really available for your preferred nights.
- Q. Can I trade the free nights?
A. Not on FlyerTalk. They are specifically designated non-transferable.
Post #2585 has a link to the Dashboard. You can "Claim" free nights there.
Please update the FAQ as seems expedient.
"Into The Nights" 2014 Master Thread
Sep 14, 2014, 1:29 pm
#631
Join Date: Mar 2011
Location: LAX/PVG
Programs: HH G, MR/SPG G, IHG Plat, Club Carlson G, National Exec
Posts: 191
My wife and I initially had nothing listed under our offers. But, today, we each have two basic offers/tasks listed:
Offer 1: Stay twice and get a free night or 25,000 points or 10,000 miles (1,250 AIR MILES or 160 Airpoints). Book your stay on our ihg.com web/mobile sites or IHG App.
Offer 2: Stay twice again and get a 2nd free night or 25000 bonus points or 10,000 miles. Book your stay on our ihg.com web/mobile sites or IHG App.
So, does that mean that by booking 2 stays, I'd get a free night to be used at any property (or the points/miles) and with 2 more stays, I'd get another free night (or points/miles)?
I see all these other offers that people have where there are several tasks that can each earn bonus points for completion, plus the free night (or points/miles). Just making sure that I understand what is required.
Thanks for any help!!
Offer 1: Stay twice and get a free night or 25,000 points or 10,000 miles (1,250 AIR MILES or 160 Airpoints). Book your stay on our ihg.com web/mobile sites or IHG App.
Offer 2: Stay twice again and get a 2nd free night or 25000 bonus points or 10,000 miles. Book your stay on our ihg.com web/mobile sites or IHG App.
So, does that mean that by booking 2 stays, I'd get a free night to be used at any property (or the points/miles) and with 2 more stays, I'd get another free night (or points/miles)?
I see all these other offers that people have where there are several tasks that can each earn bonus points for completion, plus the free night (or points/miles). Just making sure that I understand what is required.
Thanks for any help!!
Their IT is so incompetent and confused that soon nobody would be able to tell whether one finally has a legit offer or just another bug.
Sep 14, 2014, 3:41 pm
#633
Join Date: Oct 2010
Location: Ann Arbor, MI
Programs: DL, WN
Posts: 57
I'm re-reading the program rules and can't figure out the truth: If I book a stay using IHG points, does that count as a "stay" towards my Into The Nights offers? If that doesn't count, then if I book it using points plus $70 cash, then does it count as a stay?
Sep 14, 2014, 3:55 pm
#634
Join Date: Jan 2009
Posts: 409
I know for a fact that booking a cheaper rate under friends & family will not work. So I myself would not do it just to be disappointed in the end. A corporate rate code does work however. (at least it did in the first into the night)
..
Sep 14, 2014, 4:00 pm
#635
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
No and no.
Sep 14, 2014, 8:26 pm
#636
Join Date: Jul 2008
Programs: Greyhound Vermillion Mithril
Posts: 693
Travel 2 times internationally:
"Only one hotel stay per distinct country of residence as indicated on your membership profile at the time of promotion..."
So this means I must stay in two different foreign countries? I live on the border of Canada, would be convenient if I could just stay there and that count.
"Only one hotel stay per distinct country of residence as indicated on your membership profile at the time of promotion..."
So this means I must stay in two different foreign countries? I live on the border of Canada, would be convenient if I could just stay there and that count.
Sep 15, 2014, 12:15 am
#637
Join Date: Nov 2009
Location: LUX
Programs: AF/KL Plat for Life, HH Diamond, IHG Plat, Accor Diamond, Avis PC, Hertz PC
Posts: 327
""Only one hotel stay per distinct country of residence as indicated on your membership profile at the time of promotion..." Where does that come from???
My T&Cs read:
Only one hotel stay per distinct country outside of your country of residence as indicated on your membership profile at the time of the promotion will be counted towards this Offer.
and are actually clear: distinct country means that you have to stay in as many different countries as required as opposed to staying in X different hotels abroad.
However, knowing if HK, TaiWan, Macao and mainland China are distinct countries is another story
My T&Cs read:
Only one hotel stay per distinct country outside of your country of residence as indicated on your membership profile at the time of the promotion will be counted towards this Offer.
and are actually clear: distinct country means that you have to stay in as many different countries as required as opposed to staying in X different hotels abroad.
However, knowing if HK, TaiWan, Macao and mainland China are distinct countries is another story
Sep 15, 2014, 2:30 am
#638
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
I've only read and posted to this thread a small amount. So, apologies in advance if someone else already posted the following:
It's clear that it should be a Wiki thread, and that knowledgeable people should be posting the basics to the Wiki post. Without that, these threads get insanely long, because people just post the same questions over and over and over, without first trying to find the answer. (Of course, some questions may not have been answered yet, but others have, and that doesn't stop the repetition.)
I am going to ask a Moderator to modify this to be a Wiki thread (if possible).
It's clear that it should be a Wiki thread, and that knowledgeable people should be posting the basics to the Wiki post. Without that, these threads get insanely long, because people just post the same questions over and over and over, without first trying to find the answer. (Of course, some questions may not have been answered yet, but others have, and that doesn't stop the repetition.)
I am going to ask a Moderator to modify this to be a Wiki thread (if possible).
Sep 15, 2014, 4:05 am
#639
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Sep 15, 2014, 6:30 am
#641
Join Date: Nov 2009
Location: LUX
Programs: AF/KL Plat for Life, HH Diamond, IHG Plat, Accor Diamond, Avis PC, Hertz PC
Posts: 327
Sep 15, 2014, 7:12 am
#642
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
Correct - any member (after they have some very minimal number of posts and time I think) can create and modify a Wiki. Anyone who thinks a wiki would be beneficial is free to start it up.
Sep 15, 2014, 8:39 am
#643
Join Date: Dec 2009
Location: BGM
Programs: HHonors Gold, Club Carlson Gold, Marriott Platinum, IHG Plat, Hyatt Plat
Posts: 771
I wanted to follow up from an earlier post I made about getting the seemingly generic bonus of stay 2 times and get 25k points or a free night. The confusion was that it says "0 Offers Available" in a couple places, even though the offers are listed.
I went back and forth a few times with DMing IHG on Twitter and they confirmed that those are the correct offers even though the "0 available may seem confusing".
So, for me, that's good news as long as the free night certificates can be used at any property (like Gary @ VTFW reported that IHG told him). I think it's worth it for my wife and I to mattress run if that's the case. 4 free nights at any IHG property for 4 1 night stays seems like a great deal to me!
Anybody else see any issues with this?
I went back and forth a few times with DMing IHG on Twitter and they confirmed that those are the correct offers even though the "0 available may seem confusing".
So, for me, that's good news as long as the free night certificates can be used at any property (like Gary @ VTFW reported that IHG told him). I think it's worth it for my wife and I to mattress run if that's the case. 4 free nights at any IHG property for 4 1 night stays seems like a great deal to me!
Anybody else see any issues with this?