Holiday Inn Glasgow Theatreland [Master Thread]
#16
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,704
Just done two nights here to satisfy an accelerate challenge and a Quidco offer (currently 15% cashback).
Pleasantly surprised, my exec king was upgraded to a penthouse suite, a 5th floor room with skylights, accessed via a staircase from 4th floor.
Dined in the Bon Auberge both nights and on first night was given a loyalty card which gives a 10% discount!
Also on the IHG app was an offer for 1000 points for dining in the restaurant.
Food was very nice on both nights.
Breakfast also in the Bon Auberge is 10 when booked in advance.
They now have a deal with the car park over the road which slightly reduces the cost, charged 9.60 for a 17:00 arrival and 10:00 departure.
I imagine that the profusion of offers is probably related to the nearby Doubletree's arrival on the scene, but with a 3 night run in Glasgow I'm happy to mix it up a bit!
Pleasantly surprised, my exec king was upgraded to a penthouse suite, a 5th floor room with skylights, accessed via a staircase from 4th floor.
Dined in the Bon Auberge both nights and on first night was given a loyalty card which gives a 10% discount!
Also on the IHG app was an offer for 1000 points for dining in the restaurant.
Food was very nice on both nights.
Breakfast also in the Bon Auberge is 10 when booked in advance.
They now have a deal with the car park over the road which slightly reduces the cost, charged 9.60 for a 17:00 arrival and 10:00 departure.
I imagine that the profusion of offers is probably related to the nearby Doubletree's arrival on the scene, but with a 3 night run in Glasgow I'm happy to mix it up a bit!
#17
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
The DT is good but I have to be honest I have a soft spot for here. It's not five star but it's uber consistent. Kudos to Livia and the team they do a great job.
La Bonne Auberge is brilliant, if you haven't tried it yet I thoroughly recommend the duck, it's the best I have ever tasted.
Also if you are there again ask if the owner Maurice Taylor is on the property. He pops in regularly even though Interstate manage the place. The man is an absolute legend when it comes to hospitality. I won a competition in the local paper years ago and met him then and have spoke to him a few times since. He lives and breathes service and quality. Always happy to listen to your thoughts on the hotel and the service plus he has always asked the question "How can we make it better?"
La Bonne Auberge is brilliant, if you haven't tried it yet I thoroughly recommend the duck, it's the best I have ever tasted.
Also if you are there again ask if the owner Maurice Taylor is on the property. He pops in regularly even though Interstate manage the place. The man is an absolute legend when it comes to hospitality. I won a competition in the local paper years ago and met him then and have spoke to him a few times since. He lives and breathes service and quality. Always happy to listen to your thoughts on the hotel and the service plus he has always asked the question "How can we make it better?"
#19
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,704
Was in last night and managed to bag an upgrade to a suite as a spire elite, was asked whether I wanted points or drink, but no mention of level 4 or similar.
#20
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Ah the level the lifts don't go to. The Monet is my favourite bedroom but I prefer the lounge in the Degas.
#21
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,704
I believe that your status level shows up as a number on their system rather than club/gold/platinum/spire and they have probably just read it straight off the screen.
Ah the level the lifts don't go to. The Monet is my favourite bedroom but I prefer the lounge in the Degas.
Ah the level the lifts don't go to. The Monet is my favourite bedroom but I prefer the lounge in the Degas.
Nice rooms and because of the height relatively isolated from road noise!
How was the Sheffield Victoria?
#23
Original Poster
Join Date: Mar 2014
Location: London
Programs: BA Silver, IHG Spire, Radisson Gold
Posts: 991
I'd recommend it for staying in Glasgow though, I tend to find the staff, service & rooms a touch above normal Holiday Inn standard - they're a bit more individual. The staff are lovely, it's a proper Glasgow welcome
#24
Join Date: Oct 2009
Location: Central Scotland
Programs: Oneworld, Avios and IHG Spire Ambassador
Posts: 574
Great hotel, with an atmospheric bar and fabulous restaurant
#25
Join Date: Sep 2014
Location: London
Posts: 342
Just checked in after seeing the good reviews here...
No upgrade offered despite Spire elite status. Was told rooms were closed due to the current situation, but I could see all room types open for booking in the app. When presented with this info the front desk was speechless.
I understand it's hard times but I don't understand why it means no elite recognition (no drinks voucher either, just points). The standard room was quite small, so I wanted to cancel the reservation but was told it's not possible because "you've stayed in the room for many hours already". Just tell me it's a non-refundable reservation and I'd accept it, but I checked in less than one hour ago!
No upgrade offered despite Spire elite status. Was told rooms were closed due to the current situation, but I could see all room types open for booking in the app. When presented with this info the front desk was speechless.
I understand it's hard times but I don't understand why it means no elite recognition (no drinks voucher either, just points). The standard room was quite small, so I wanted to cancel the reservation but was told it's not possible because "you've stayed in the room for many hours already". Just tell me it's a non-refundable reservation and I'd accept it, but I checked in less than one hour ago!
#26
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,321
Any recent stays? This seems to be the best location for a September stay.
I am diamond now so should get free breakfast, will they upgrade? When does breakfast start as I need to get the 0815 or earlier train to Edinburgh
I am diamond now so should get free breakfast, will they upgrade? When does breakfast start as I need to get the 0815 or earlier train to Edinburgh
#27
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Was upgraded to a premium room which was previously the exec rooms.
Im fairly sure breakfast is a 7am start. No issues with the diamond breakfast.
#29
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Eurovision is in May and Glasgow is on the shortlist to host it so it wouldnt surprise me if release has been held back for the announcement on that.