Attention! You consumed minibar 'ABOVE AVERAGE'!
Mar 19, 2012, 7:07 am
#63
Join Date: Jul 2011
Location: PHL
Posts: 352
Unfortunately that's a limited reservation, so probably only 5 or 10 of us could use one.
But I'd totally hope on a flight to Shanghai to partake in something like this. I wonder how they would accommodate a hotel full of RAs? Obviously they can't upgrade us all, so would they make it up to us somehow? Could we drink the club dry too, if all they do is give us all club access?
But I'd totally hope on a flight to Shanghai to partake in something like this. I wonder how they would accommodate a hotel full of RAs? Obviously they can't upgrade us all, so would they make it up to us somehow? Could we drink the club dry too, if all they do is give us all club access?
Mar 19, 2012, 7:33 am
#64
Original Poster
Join Date: Jul 2010
Location: Korea, USA
Programs: IC Dia RA / Marriott LT Plat / WOH Globalist / Hilton Diamond / OZ Diamond Plus
Posts: 340
Unfortunately that's a limited reservation, so probably only 5 or 10 of us could use one.
But I'd totally hope on a flight to Shanghai to partake in something like this. I wonder how they would accommodate a hotel full of RAs? Obviously they can't upgrade us all, so would they make it up to us somehow? Could we drink the club dry too, if all they do is give us all club access?
But I'd totally hope on a flight to Shanghai to partake in something like this. I wonder how they would accommodate a hotel full of RAs? Obviously they can't upgrade us all, so would they make it up to us somehow? Could we drink the club dry too, if all they do is give us all club access?
Mar 19, 2012, 8:18 am
#66
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,454
Whats next? "Sir, you've used up more than 1/4 of your shampoo bottle per day, which is considered above average, please stop washing your private parts more than absolutely needed"?
In your case, I would write them back that you'll be gladly avoiding visiting their properties at all in the future and that you're terribly sorry you used some of their given benefits. If their customer care has left two working braincells, this should ring pretty much ALL alarm bells available.. if not, I wouldn't give any f*ck and just book whatever hotel is offering the best deal, no matter if IC or not.. service often is more important than stars.. (especially in China)
In your case, I would write them back that you'll be gladly avoiding visiting their properties at all in the future and that you're terribly sorry you used some of their given benefits. If their customer care has left two working braincells, this should ring pretty much ALL alarm bells available.. if not, I wouldn't give any f*ck and just book whatever hotel is offering the best deal, no matter if IC or not.. service often is more important than stars.. (especially in China)
Mar 19, 2012, 8:32 am
#67
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,294
Given that free mini bar is a stated benefit of RA, I'd be pretty livid if I received a letter like this.
Mar 19, 2012, 11:14 am
#69
Join Date: Dec 2004
Location: UK
Programs: Bonvoy Gold, AA Plat, Volare Premier, VS Silver, National Emerald Elite, Hertz President Circle
Posts: 2,526
Glad I am not even trying to requalify anymore.
Truly shocking they have no idea of their customers and how they get their business.
Possibly a good case for shorting the stock.
Truly shocking they have no idea of their customers and how they get their business.
Possibly a good case for shorting the stock.
Mar 19, 2012, 1:00 pm
#70
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
I have seen more than 1 thread of RA bragging about cleaning out the mini bar and nothing can be done about it. It is a RA benefit. If it keeps up I can see IHG eliminating the benefit or putting a limit on how much can be consumed free. Then all the non-abusers can thank the abusers for ruining a good thing.
Note: not saying the OP is one of the abusers.
Note: not saying the OP is one of the abusers.
Mar 19, 2012, 7:01 pm
#71
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
I have seen more than 1 thread of RA bragging about cleaning out the mini bar and nothing can be done about it. It is a RA benefit. If it keeps up I can see IHG eliminating the benefit or putting a limit on how much can be consumed free. Then all the non-abusers can thank the abusers for ruining a good thing.
Note: not saying the OP is one of the abusers.
Note: not saying the OP is one of the abusers.
But this is certainly not the subject-matter here.
Mar 20, 2012, 12:08 am
#72
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,421
Mar 20, 2012, 2:26 am
#73
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,811
Mar 20, 2012, 2:44 am
#74
Join Date: May 2008
Location: UK
Programs: IC Spire Amb, Hilton, Marriott, BA, VA.
Posts: 673
Hopefuly they wouldn't be so short-sighted.
Mar 20, 2012, 5:03 am
#75
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
