Dear Priority Club Members
May 13, 2010, 1:56 am
#31
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
I work as Night Manager at Holiday Inn. Our Guest Service Manager goes through the list of VIP arrival every morning and allocates the proper upgrades every morning. There are days where we are totally sold out of suites and we promptly explain that to out Platinum Club memeber and offer bonus points. We care very much about Platinum Club Members and all platinum club memeber get free breakfast at our hotel. Most people understand if you explain to them politely! If you try to rub them aside, that is when they get frustrated!
May 13, 2010, 6:23 am
#32
Suspended
Join Date: Jul 2007
Location: Europe's World City
Programs: OWE, Hilton GOLD and counting
Posts: 1,113
May 13, 2010, 6:33 am
#33
Join Date: Oct 2009
Location: Singapore
Programs: IC RA, KrisFlyer, Evergreen
Posts: 551
I tried to start a IHG Blacklist for hotels with poor treatment of Plat/RA members and it was quickly locked. Apparently the mod felt such information can be found in the RA thread while I thought it would be a better idea to put everything together for easier reference.
May 13, 2010, 6:37 am
#34
Join Date: Oct 2009
Location: Singapore
Programs: IC RA, KrisFlyer, Evergreen
Posts: 551
Looks like I'm not the only one here who doesn't really like the Shophouse Suite.
May 14, 2010, 12:56 am
#35
Join Date: Nov 2008
Posts: 114
I'm at a HI now in Taiwan and have been upgraded to a Suite - its nice - although my wife prefers the lay out of the "premier" room we were in previously.
I just wish that when the IC Singapore wants to put me in a Shophouse Suite I can ask them for options, such as, "can you please just put me in a Club room"
The poster who makes his upgrade requests in advance might be on to something, since IMHO every little bit helps, just don't overdue it and never, ever, ever lose your cool at check-in
I just wish that when the IC Singapore wants to put me in a Shophouse Suite I can ask them for options, such as, "can you please just put me in a Club room"
The poster who makes his upgrade requests in advance might be on to something, since IMHO every little bit helps, just don't overdue it and never, ever, ever lose your cool at check-in
May 14, 2010, 10:00 pm
#36
Join Date: Feb 2009
Location: MHT, BOS, DEN
Programs: Delta, United, PC Platinum
Posts: 52
I feel lucky that I have been "Upgraded" In three out of the Six stays I have made at HIX's this year. They Have been as little as getting a room on the top floor with a Fridge and a Microwave to getting an amazing suite with a Jaccuzzi and a fireplace. And I was just a regular Club Member! Just got my Gold Status and have yet to give it a spin..
May 14, 2010, 10:41 pm
#37
Join Date: Aug 2008
Location: Plano, TX
Programs: SWA A List, HH Gold, Bonvoy Plat, Hertz PC
Posts: 159
May 15, 2010, 12:30 am
#39
Join Date: Mar 2008
Location: TKY, Japan, SFO, CA
Programs: Marriott Rewards, Star Alliance, PC Plat Amb, Delta
Posts: 254
As a platinum member, you will be able to enjoy a complimentary one level upgrade and in this case, your upgrade will be to our Deluxe Executive Club Suite, which has 2 double beds and a living area. Please be informed that your reservation in this case only includes 2 daily breakfasts. Therefore, there will be a charge of NT$308, NT$150+10%, NT$300+10% for your daughterfor breakfast, tea time and happy hour respectively.
Please feel free to contact us if you have any further enquires.
Thank you very much for choosing Holiday Inn East Taipei and we look forward to seeing you and your family soon with us at Holiday Inn East Taipei.
Best regards,
Guest Service Agent - Front Office
Holiday Inn East Taipei
TEL：+886-2-2662 8000
FAX：+886-2-2662 7428
No. 265, Sec. 3, Beishen Rd., Shenkeng Shiang
Taipei County, 222 Taiwan
Booked 2 DOUBLE BEDS PREMIER NONSMOKING & given the best room in the house BUT required to pay for the Breakfast package plus the extra for our 12 yo daughter. Had dinner at the restaurant since we arrived very late at night. That was the first & last. Not much to choose from in the lounge. For 2 days there were no bottled water even. There were better choices in the little holes in the wall on the same side of the street. Otherwise, hotel was nice & clean & we had lots of room in our 2BR. Will return.
May 15, 2010, 7:12 am
#40
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
I feel lucky that I have been "Upgraded" In three out of the Six stays I have made at HIX's this year. They Have been as little as getting a room on the top floor with a Fridge and a Microwave to getting an amazing suite with a Jaccuzzi and a fireplace. And I was just a regular Club Member! Just got my Gold Status and have yet to give it a spin..
May 15, 2010, 9:24 pm
#42
Join Date: May 2010
Programs: UA,AA
Posts: 174
May 16, 2010, 6:52 am
#44
Join Date: Mar 2009
Location: Sydney, Australia
Programs: VA Platinum, QF Lifetime silver (ex plat :(), Accor Gold, IHG Ambassador, PC Platinum, Starwood Gold
Posts: 809
May 16, 2010, 7:05 am
#45
Join Date: Aug 2005
Location: DFW
Programs: Marriott Life Titanium, Hilton Diamond, United Silver, DL, IHG Plat, etc.
Posts: 2,888