InterContinental Bangkok Master Thread [merged]
Nov 14, 2018, 7:57 am
#1262
Join Date: May 2018
Programs: Marriott Titanium, AA Plat Pro, Hyatt Explorist
Posts: 10
Hi everyone, Quick question
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
Nov 18, 2018, 3:07 am
#1263
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Hi everyone, Quick question
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
Nov 18, 2018, 5:16 am
#1264
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Hi everyone, Quick question
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
Nov 18, 2018, 8:34 am
#1265
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Hi everyone, Quick question
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
I'm planning to stay here in March with a Club room. Platinum Elite, Ambassador. I will be checking out on a Friday hoping for a 4 pm check out. I plan to leave for the airport around midnight. Would it be feasible to just leave my luggage and hang out one last night in town/the lounge or am I being too cheap and should get a room for the last night? Traveling with other half and an 8 year old. (8 year old is a night owl and will have no problem staying awake) TIA
You can always leave your luggage with concierge.
I won't waste cash for room extension unless you need to sleep. If the hotel is okay with keeping Club access until night, good for you, if not, there are plenty of things to do in Bangkok.
Nov 18, 2018, 1:29 pm
#1266
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
As RA I always was allowed to tay in the lounge after checking out at 4 pm until closing without restrictions when I had a late flight. Sometimes they even offered a later checkout - even 7 pm once.
This is true for at least DXB (the one close to the airport), HKG (IC), CAI (Citystars), BKK. Usually have the bellman get my luggage and store it until departure.
This is true for at least DXB (the one close to the airport), HKG (IC), CAI (Citystars), BKK. Usually have the bellman get my luggage and store it until departure.
Nov 20, 2018, 2:12 pm
#1267
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
We informed the IHG desk of our predicament of 1:00 AM departure flight and offered to pay for the night. We had a suite for us and an attached double room for the kids. After a brief call from the IHG desk to a certain manager, we were told to keep the suite until 8:00 PM and we were also accommodated for happy hour. It took us until 9:00 PM (not intentional) to leave the suite and the housekeeping staff waited patiently for us to depart. So, with being upfront about the issue, I don't foresee any problem with them taking care of you without nickle & dime-ing you. Smiles and sincere charm won't hurt either! 
Nov 20, 2018, 9:39 pm
#1268
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
We informed the IHG desk of our predicament of 1:00 AM departure flight and offered to pay for the night. We had a suite for us and an attached double room for the kids. After a brief call from the IHG desk to a certain manager, we were told to keep the suite until 8:00 PM and we were also accommodated for happy hour. It took us until 9:00 PM (not intentional) to leave the suite and the housekeeping staff waited patiently for us to depart. So, with being upfront about the issue, I don't foresee any problem with them taking care of you without nickle & dime-ing you. Smiles and sincere charm won't hurt either!
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
Nov 20, 2018, 10:58 pm
#1269
Join Date: Apr 2017
Programs: SQ TPPS (21),QF G, NZ E, IHG D Amb, Marriott Gold, HH Gold, Shangri-La Jade, Accor Plat, Hertz P
Posts: 397
Tried to work out how this was any of your business but couldn’t.
Nov 21, 2018, 1:22 am
#1270
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
IC Bangkok has 31x Corner Suites. Often sold out these suites each night even if not peak dates/season, so no keeping Suite past 4pm is often impossible as needed for arriving guests. Usually offer is lounge if you already have lounge access.
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
Nov 21, 2018, 1:43 am
#1271
Join Date: Jan 2009
Location: BKK
Posts: 6,741
IC Bangkok has 31x Corner Suites. Often sold out these suites each night even if not peak dates/season, so no keeping Suite past 4pm is often impossible as needed for arriving guests. Usually offer is lounge if you already have lounge access.
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
By the way, those corner suites are filled most of the time with upgraded Ambassador and Royal Ambassador guests. Guests arrive at all hours of the day and night, including many on late night flight arrivals at BKK. In such cases, the suite could very easily be cleaned and then occupied by someone arriving at 10:00 pm ~ midnight or later. That is likely what did happen.
Nov 21, 2018, 2:15 am
#1272
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold, IHG Diamond RA, Kimpton Inner Circle
Posts: 370
IC Bangkok is a very busy hotel even as an RA I had to wait for a suite on one occassion this year, pre arrival upgrade was to a premier suite which was upgraded further to an executive suite on arrival at around 1pm but did not get the room until 6pm due to a late checking out guest.
The club team looked after us over the delay but get where some would say staying beyond agreed checkout is wrong.
when I was there a couple of weeks ago the club was so busy on one night they were using the meeting rooms to seat people for evening drinks.
The club team looked after us over the delay but get where some would say staying beyond agreed checkout is wrong.
when I was there a couple of weeks ago the club was so busy on one night they were using the meeting rooms to seat people for evening drinks.
Nov 21, 2018, 4:24 am
#1273
Join Date: Jan 2009
Location: BKK
Posts: 6,741
IC Bangkok is a very busy hotel even as an RA I had to wait for a suite on one occassion this year, pre arrival upgrade was to a premier suite which was upgraded further to an executive suite on arrival at around 1pm but did not get the room until 6pm due to a late checking out guest.
The club team looked after us over the delay but get where some would say staying beyond agreed checkout is wrong.
when I was there a couple of weeks ago the club was so busy on one night they were using the meeting rooms to seat people for evening drinks.
The club team looked after us over the delay but get where some would say staying beyond agreed checkout is wrong.
when I was there a couple of weeks ago the club was so busy on one night they were using the meeting rooms to seat people for evening drinks.
In your case you got a large upgrade, and as the previous guest likely had guaranteed Ambassador late check out, you were not going to get the room at 1:00 pm anyway.
When in doubt, I think priority should be given to the occupying guest for late check out within reason. The hotel is good at juggling room allocation and upgrading, but the occasional wait is unavoidable.
Also, it depends on the circumstances and who the occupants are. If the suite was occupied by Qataris paying rack rate, they are not going to hurry them to leave for an RA upgraded from a regular room rate, for example.
Nov 21, 2018, 5:21 am
#1274
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
IC Bangkok has 31x Corner Suites. Often sold out these suites each night even if not peak dates/season, so no keeping Suite past 4pm is often impossible as needed for arriving guests. Usually offer is lounge if you already have lounge access.
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
Quite a few hotels, including IC's will sell late checkout by the hour, eg usd20/hr , but only to 6pm latest, if want after 6pm one then needs pa the whole night.
I think it was extremely inconsiderate and very rude, to not be ready to vacate room at agreed extended 8pm. IC Bangkok is now entitled to charge you a full night , and if I was manager I would not hesitate to do so
We did not mind paying and we did not actively pursuit late late check out. We actually booked and paid for the suite and the attached double room for the final short night. But upon discussing our early departure with the IHG Desk, they said that it was unnecessary to pay for the short final night, cancelled it, and offered late checked instead. This is truly a five-star trait, and we were happy to accept. So to accuse us of being "extremely inconsiderate and very rude" is an assumption when I already explained that it was unintentional and the property had no problem with it. On a positive note, and as a result of this awesome treatment, this property gained a lifetime fan and a 5-star review on TripAdvisor.
Nov 21, 2018, 5:59 am
#1275
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold, IHG Diamond RA, Kimpton Inner Circle
Posts: 370
That’s inherent with the operations of a large business hotel. True luxury hotel operate below capacity most of the time, so can usually avoid waits for check-in etc...
In your case you got a large upgrade, and as the previous guest likely had guaranteed Ambassador late check out, you were not going to get the room at 1:00 pm anyway.
When in doubt, I think priority should be given to the occupying guest for late check out within reason. The hotel is good at juggling room allocation and upgrading, but the occasional wait is unavoidable.
Also, it depends on the circumstances and who the occupants are. If the suite was occupied by Qataris paying rack rate, they are not going to hurry them to leave for an RA upgraded from a regular room rate, for example.
They gave me a room too use until suite was ready so no complaints from me it's a great place to stay.