Please post your Rewards Club Elite experiences (Archive Thread 2015)
Jan 30, 2015, 3:14 am
#31
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
StayBridge Suites, Birmingham, UK
What is your IHG Rewards Club status?
Platinum (RA)
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Base Room
Received:- Queen Studio Suite
(room modifies post 48hour each time after booking here )
What was good and what was bad?
Good
+ Platinum Recognition, meaningful room upgrade and late checkout
+ Friendly helpful reception staff
+ Smack in the Central City Centre shopping area location so everything on your doorstep. But not noisy at all.
+ 10min walk from Train station
+ Rooms still in excellent condition
+ Nice kitchen area in rooms
+ Just one speed internet (no rubbishy free low, high for fee split)
Bad
- Nothing
What is your IHG Rewards Club status?
Platinum (RA)
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Base Room
Received:- Queen Studio Suite
(room modifies post 48hour each time after booking here )
What was good and what was bad?
Good
+ Platinum Recognition, meaningful room upgrade and late checkout
+ Friendly helpful reception staff
+ Smack in the Central City Centre shopping area location so everything on your doorstep. But not noisy at all.
+ 10min walk from Train station
+ Rooms still in excellent condition
+ Nice kitchen area in rooms
+ Just one speed internet (no rubbishy free low, high for fee split)
Bad
- Nothing
There is only two room types here , standard/base is a studio suite. An upgrade would be a 1 bed suite.
Jan 30, 2015, 3:22 am
#32
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Jan 30, 2015, 8:52 pm
#33
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
HI Kemayoran Jakarta
Holiday Inn Kemayoran, Jakarta, Indonesia
What is your IHG Rewards Club status?
Platinum Ambassador
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Deluxe Room without breakfast
Received:- King Cabana Room 2-3 category upgrade + lounge access + breakfast
Lounge Access ?
Yes, Very basic lounge with limited selections though, still, can't complain.
What was good and what was bad?
Good
+ Platinum Recognition
+ Friendly helpful reception staff and manager always asking if everything is ok.
+ 30min drive from Soekarno Hatta Airport. 3mins walk to a big mall.
+ Rooms in excellent condition
+ Internet works great.
+ Breakfast was great.
+Great Platinum Value , upgraded to one of the 3 rooms in the entire hotel with balcony overlooking pool, easy pool and club access from room.
Bad
- Nothing
Would you return?
- Stayed here for 2 nights for 5000points each for what seemed like $350usd value. Honestly i would still return here and pay full price for what they provided.
What is your IHG Rewards Club status?
Platinum Ambassador
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Deluxe Room without breakfast
Received:- King Cabana Room 2-3 category upgrade + lounge access + breakfast
Lounge Access ?
Yes, Very basic lounge with limited selections though, still, can't complain.
What was good and what was bad?
Good
+ Platinum Recognition
+ Friendly helpful reception staff and manager always asking if everything is ok.
+ 30min drive from Soekarno Hatta Airport. 3mins walk to a big mall.
+ Rooms in excellent condition
+ Internet works great.
+ Breakfast was great.
+Great Platinum Value , upgraded to one of the 3 rooms in the entire hotel with balcony overlooking pool, easy pool and club access from room.
Bad
- Nothing
Would you return?
- Stayed here for 2 nights for 5000points each for what seemed like $350usd value. Honestly i would still return here and pay full price for what they provided.
Jan 31, 2015, 2:01 pm
#34
Join Date: Sep 2014
Location: London
Posts: 342
Crown Plaza Lyon
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book ...
Standard room at pointbreak rate
and which upgrade did you receive?
Superior Room (River view)
How are the rooms?
Very new and of good size. The bed is very comfortable.
How is the exec. lounge?
No lounge.
What was good and what was bad?
Good: Next to the Rhone river and Tete d'or Park. 15 minutes to Gare de Lyon by bus. Staff are very professional. As platinum was offered a welcome drink and tapas.
Bad: breakfast a bit expensive (22 euro per person). No exec lounge.
Value for $ or Priority Club Points? Would you return?
Value for money: For 5000 points per night it definitely is very good value.
Would I return: I don't really see why I would return to Lyon in the future, but if so would surely consider this hotel.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book ...
Standard room at pointbreak rate
and which upgrade did you receive?
Superior Room (River view)
How are the rooms?
Very new and of good size. The bed is very comfortable.
How is the exec. lounge?
No lounge.
What was good and what was bad?
Good: Next to the Rhone river and Tete d'or Park. 15 minutes to Gare de Lyon by bus. Staff are very professional. As platinum was offered a welcome drink and tapas.
Bad: breakfast a bit expensive (22 euro per person). No exec lounge.
Value for $ or Priority Club Points? Would you return?
Value for money: For 5000 points per night it definitely is very good value.
Would I return: I don't really see why I would return to Lyon in the future, but if so would surely consider this hotel.
Jan 31, 2015, 4:11 pm
#35
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,955
Feb 1, 2015, 9:40 am
#36
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,595
I remember my stay was bad, did not get much of any elite bennies and they had several issues despite low load factor.
Feb 1, 2015, 11:12 am
#37
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
CP Bucharest is same as removed some years ago. I think from memory the in room fridge has some free drinks instead if the room is Club version. Even on award bookings you get upgraded to Club room there.
Feb 7, 2015, 9:55 am
#38
Join Date: Feb 2015
Programs: DL, AS, UA, AA
Posts: 8
IC MIAMI
Just an IHG Platinum, points stay, but did email concierge pre arrival.
Upgrade to high floor, bay view.
Welcome gift of cake, letter, voss water, fruit.
I asked for breakfast vouchers, and was granted full buffet vouchers! Breakfast was superb! Got lucky, I will ask.
600 points amenity.
$39 valet parking Ouch!
Free wifi.
Overall satisfied.
Just an IHG Platinum, points stay, but did email concierge pre arrival.
Upgrade to high floor, bay view.
Welcome gift of cake, letter, voss water, fruit.
I asked for breakfast vouchers, and was granted full buffet vouchers! Breakfast was superb! Got lucky, I will ask.
600 points amenity.
$39 valet parking Ouch!
Free wifi.
Overall satisfied.
Thanks!
Feb 8, 2015, 8:52 pm
#39
Join Date: Jan 2014
Location: Rochester, MN
Programs: UA Silver, Hilton HHonors Diamond, IHG Plat
Posts: 1,830
Holiday Inn & Suites Owatonna, MN
What is your IHG Rewards Club status?
Platinum
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- King Suite
Received:- Same (hotel was booked up, though)
Lounge Access ?
nope
Good
+ Platinum Recognition(choice of 500 pts, free bar drink, or water +trail mix)
+ Friendly helpful reception staff and manager always asking if everything is ok.
+ Internet works great.
+Waterpark....as packed as it was
Bad
- oversight and life guarding at the waterpark....talk about unsafe
Would you return?
Yes.....second stay here and this time was a fair bit better.
What is your IHG Rewards Club status?
Platinum
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- King Suite
Received:- Same (hotel was booked up, though)
Lounge Access ?
nope
Good
+ Platinum Recognition(choice of 500 pts, free bar drink, or water +trail mix)
+ Friendly helpful reception staff and manager always asking if everything is ok.
+ Internet works great.
+Waterpark....as packed as it was
Bad
- oversight and life guarding at the waterpark....talk about unsafe
Would you return?
Yes.....second stay here and this time was a fair bit better.
Feb 11, 2015, 4:23 am
#40
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
They have 180 rooms, 9 floors (floors 4-12) with 4x full suites a floor, and which I really prefer as have baths (studio suites are shower only).
Mentioned/asked at checkin why my lack of upgrades to be answered
A)will only upgrade if stay max 4nights (well i only stay 2-3 nights and rooms always still showed online)
B) is because when we upgrade ihg.com does not reflect the upgrades and sells rooms we don't have (i don't believe that excuse)
Really considering my old favourite, the CP to be once again to be my primary hotel for future Birmingham stays now all booked ahead nights are used up.
Last edited by scubaccr; Feb 11, 2015 at 4:29 am
Feb 11, 2015, 6:55 am
#41
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Holiday Inn Express NEC, Birmingham, UK
Holiday Inn Express NEC, Birmingham, UK
What is your IHG Rewards Club status?
Platinum (RA)
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Double Bed
Received:- Double Bed (1st floor of 3floors. Only one room type)
How are the rooms?
o Comfy DoubleBed with usual pillows choice & 2 seater sofa
o 32" lcd tv with all the UK free channels
o Well Lit, reading stalk-lights on bed headboard
o HIE Shower Only bathroom, Decent bath towels (size/thickness)
o Just 1-speed wifi, quite fast
o Tea/Coffee/kettle tray, with note to help oneself to extra in restaurant
o Limited storage like all HIE's, couple of shelves under desk (and no safe)
o No aircon here though
a)Wall mounted elec heater with 14-24 degree thermostat
b)Medium sized desk fan (I guess for the warmer summer days)
What was your welcome gift?
300 Points Voucher posted online day before checkin
Drinks voucher then also given at checkin (draft beers, Stella, Becks here)
What was good and what was bad?
Good
+ Friendly helpful reception staff
+ no upfront CC charge for room/deposit, told as platinum elite i just pay on checkout
(and I could still charge evening bar food to my room )
+ OK free (included) HIE breakfast
+ Nice ground floor , rest area, bar and restaurant , small bar-menu 6-10pm
(plus a pub with food right next door .. the only thing else near)
Bad
- Unlike the Airport Holiday Inn, no free shuttle. Local taxi is Ł5 e/w to train station for Trains/NEC/monorail to airport.
(Both HI + HIE are 1.5 or so miles from Airport/NEC but in opposite directions)
Value for Money/Points? Would you return?
Yes, especially for Ł29 with last (3rd) final sale. Normally starts from Ł49
(But if no car, add Ł10 for taxi from/to Train Station, although parking is chargable so cancels out )
What is your IHG Rewards Club status?
Platinum (RA)
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Double Bed
Received:- Double Bed (1st floor of 3floors. Only one room type)
How are the rooms?
o Comfy DoubleBed with usual pillows choice & 2 seater sofa
o 32" lcd tv with all the UK free channels
o Well Lit, reading stalk-lights on bed headboard
o HIE Shower Only bathroom, Decent bath towels (size/thickness)
o Just 1-speed wifi, quite fast
o Tea/Coffee/kettle tray, with note to help oneself to extra in restaurant
o Limited storage like all HIE's, couple of shelves under desk (and no safe)
o No aircon here though
a)Wall mounted elec heater with 14-24 degree thermostat
b)Medium sized desk fan (I guess for the warmer summer days)
What was your welcome gift?
300 Points Voucher posted online day before checkin
Drinks voucher then also given at checkin (draft beers, Stella, Becks here)
What was good and what was bad?
Good
+ Friendly helpful reception staff
+ no upfront CC charge for room/deposit, told as platinum elite i just pay on checkout
(and I could still charge evening bar food to my room )
+ OK free (included) HIE breakfast
+ Nice ground floor , rest area, bar and restaurant , small bar-menu 6-10pm
(plus a pub with food right next door .. the only thing else near)
Bad
- Unlike the Airport Holiday Inn, no free shuttle. Local taxi is Ł5 e/w to train station for Trains/NEC/monorail to airport.
(Both HI + HIE are 1.5 or so miles from Airport/NEC but in opposite directions)
Value for Money/Points? Would you return?
Yes, especially for Ł29 with last (3rd) final sale. Normally starts from Ł49
(But if no car, add Ł10 for taxi from/to Train Station, although parking is chargable so cancels out )
Last edited by scubaccr; Feb 11, 2015 at 7:01 am
Feb 14, 2015, 4:39 am
#42
Moderator: InterContinental Hotels and Germany
Original Poster
Join Date: Oct 2002
Posts: 6,552
Please follow the discussion about platinum amenities in IHG properties in Singapore in this thread:
http://www.flyertalk.com/forum/inter...singapore.html
Thank you
FLYGVA
co-moderator IHG Forum
http://www.flyertalk.com/forum/inter...singapore.html
Thank you
FLYGVA
co-moderator IHG Forum
Feb 22, 2015, 3:28 am
#43
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
HIX Grenoble Bernin
HIX Grenoble Bernin
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Ok
Which room did you book and which upgrade did you receive?
Standard room and got just that.
How are the rooms?
Only one room type at this hotel. Typical European HIX room. Very small.
Comfortable bed
Only one type of pillows (and they don't match their soft/hard labels).
What was good and what was bad?
- No platinum recognition at all
- Location is in the middle of an industry park. There are no dining options at all, except the hotel restaurant
- Free parking
- Easy access from the autoroute
Value for € or Priority Club Points? Would you return?
This is not a hotel suitable for a stay in Grenoble, but for the adjacent industry park. It works well if a night close to the autoroute is necessary. However, there are better Accor options that at least have some dining options around.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Ok
Which room did you book and which upgrade did you receive?
Standard room and got just that.
How are the rooms?
Only one room type at this hotel. Typical European HIX room. Very small.
Comfortable bed
Only one type of pillows (and they don't match their soft/hard labels).
What was good and what was bad?
- No platinum recognition at all
- Location is in the middle of an industry park. There are no dining options at all, except the hotel restaurant
- Free parking
- Easy access from the autoroute
Value for € or Priority Club Points? Would you return?
This is not a hotel suitable for a stay in Grenoble, but for the adjacent industry park. It works well if a night close to the autoroute is necessary. However, there are better Accor options that at least have some dining options around.
Feb 23, 2015, 9:46 am
#44
Join Date: Feb 2010
Location: YYZ / FRA
Programs: IHG RA; Avis First
Posts: 1,444
Staybridge - Richmond Hill, Ontario, Canada
Staybridge - Richmond Hill, Ontario, Canada
Stayed here 4x in the past month 1.5 mths (first time staying in a Staybridge)
What is your IHG Rewards Club status?
Platinum
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Studio in all stays
Received:- 1 bedroom Suite in all stays. (One was two double bed I wanted a King/Queen but it wasn't available not a big deal.
How are the rooms?
- Very spacious
- The bathroom/toilet is tight since they separate with sink just outside the bathroom/toilet.
- Couch is sectional sofabed
- Nice to have a full kitchen utensils
What was your welcome gift?
- 500 Points Voucher
What was good and what was bad?
Good
- Friendly staff
- Well maintained property
- Free laundry (though I didn't use it)
- Breakfast included and good selection for what it is
Bad
- No monthly or weekly rate, I think its odd for a long term stay hotel
Value for Money/Points? Would you return?
Value is good, price is very similar with the HI/X around the area so I'd rather stay here.
Stayed here 4x in the past month 1.5 mths (first time staying in a Staybridge)
What is your IHG Rewards Club status?
Platinum
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Studio in all stays
Received:- 1 bedroom Suite in all stays. (One was two double bed I wanted a King/Queen but it wasn't available not a big deal.
How are the rooms?
- Very spacious
- The bathroom/toilet is tight since they separate with sink just outside the bathroom/toilet.
- Couch is sectional sofabed
- Nice to have a full kitchen utensils
What was your welcome gift?
- 500 Points Voucher
What was good and what was bad?
Good
- Friendly staff
- Well maintained property
- Free laundry (though I didn't use it)
- Breakfast included and good selection for what it is
Bad
- No monthly or weekly rate, I think its odd for a long term stay hotel
Value for Money/Points? Would you return?
Value is good, price is very similar with the HI/X around the area so I'd rather stay here.
Last edited by BRAISKI; Feb 23, 2015 at 10:03 am
Feb 23, 2015, 9:59 am
#45
Join Date: Feb 2010
Location: YYZ / FRA
Programs: IHG RA; Avis First
Posts: 1,444
Holiday Inn Express & Suites Toronto - Markham, Ontario, Canada
HIX & Suites Toronto - Markham, Ontario, Canada
What is your IHG Rewards Club status?
Platinum
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Cheapest room
Received:- 1 King Executive Spa Suite (with jacuzzi)
Note: I had to ask about an upgrade though! However I didn't have to haggle.
How are the rooms?
- Very spacious
- The living room is nice but didn't really hangout there
- The jacuzzi is directly across the bed divided partially by the TV/Firepalce
What was your welcome gift?
- 500 Points Voucher
What was good and what was bad?
Good
- Friendly staff
- Well maintained property
- New and mordern property
- Standard North American breakfast, so its good enough
Bad
- Nothing
Value for Money/Points? Would you return?
Its a good value but would prefer to stay @ Staybridge next time, for only about $5-$15 difference.
What is your IHG Rewards Club status?
Platinum
Were you happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked:- Cheapest room
Received:- 1 King Executive Spa Suite (with jacuzzi)
Note: I had to ask about an upgrade though! However I didn't have to haggle.
How are the rooms?
- Very spacious
- The living room is nice but didn't really hangout there
- The jacuzzi is directly across the bed divided partially by the TV/Firepalce
What was your welcome gift?
- 500 Points Voucher
What was good and what was bad?
Good
- Friendly staff
- Well maintained property
- New and mordern property
- Standard North American breakfast, so its good enough
Bad
- Nothing
Value for Money/Points? Would you return?
Its a good value but would prefer to stay @ Staybridge next time, for only about $5-$15 difference.