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Please post your Rewards Club Elite experiences (Archive Thread 2015)

Please post your Rewards Club Elite experiences (Archive Thread 2015)

Old Jun 22, 15, 1:57 pm
  #136  
 
Join Date: Aug 2014
Posts: 84
Candlewood Suites Washington-Fairfax

Candlewood Suites Washington-Fairfax

What is your IHG/Priority Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Queen Studio Suite, received the same (hotel was nearly full the first night of our stay).

How are the rooms?
Basic room, nothing that was really too noteworthy. Carpet and furnishings showing a little wear and tear, but nothing out of the ordinary for the price range and age. Either we got lucky or the rooms are well insulated against sound – we were on the first floor adjacent to the parking lot and didn’t have any problem with noise.

How is the exec. lounge?
N/A

What was good and what was bad?
Good
- This was a PointBreaks stay, so the price was right.
- Bus stops one block away from the hotel and goes to the nearest metro station.

Bad
- Very little in walking distance from the hotel. Small shopping center with a couple of restaurants about half a mile away.
- Prices for food and drinks in The Pantry seemed more expensive than in other locations, probably because of the lack of other options mentioned above.
- Not as convenient to use public transportation to get to DC as I thought it would be, but that’s my own oversight and unfamiliarity with the area.

Value for $ or IHG Points? Would you return?
If you have a specific reason to be in the Fairfax area and have a vehicle, this is a fine hotel - even at cash or regular point (15k) prices. If you don’t meet both of those criteria, I’d recommend somewhere else. Not really a practical choice for visiting DC, even when you’re trying to be frugal and stick to the PB list ;-).
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Old Jun 24, 15, 9:48 am
  #137  
 
Join Date: Oct 2012
Posts: 139
Holiday Inn Express Boston North - Woburn

Holiday Inn Express Boston North - Woburn

What is your IHG/Priority Club status?
Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very.

Which room did you book and which upgrade did you receive?
Booked King, given same (all rooms are equal size, no suites).

What was your welcome gift?
Gift bag (H20 + Oreos) or 500 bonus points.

How are the rooms?
Chic, nicely updated. Good size.

How is the exec. lounge?
N/A.

What was good and what was bad?
Good
- wonderful staff, really warm and eager to please
- nicely updated rooms
- very good soundproofing of windows, could not hear road
- quiet HVAC unit
- large flatscreen, 50+ channels, many in HD
- well-designed bathroom, good shower pressure, plush towels
- above-average HIX breakfast
- attached restaurant & many within a short walk
- oversized new whirlpool
- 1.5 miles to train station (then a 25 minute ride to downtown Boston)
- right off the I-95, 14 miles north of Boston

Bad
- No hotel shuttle or public transport, this without a car you need a cab to get anywhere & they are not reliable

Value for $ or IHG Points? Would you return?
Excellent value. Rates around $100 - 130+, about 1/3 the price for a comparable hotel in downtown Boston.
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Old Jun 24, 15, 9:58 am
  #138  
 
Join Date: Oct 2012
Posts: 139
Indigo Brooklyn

Indigo Brooklyn

What is your IHG/Priority Club status?
Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked Queen, given King corner (50% of rooms are corner, as there are only 8 rooms per floor).

What was your welcome gift?
Gift bag (H20 + Nuts) or 500 bonus points.

How are the rooms?
Tiny but chic & bright. Very little space around bed.

How is the exec. lounge?
N/A.

What was good and what was bad?
Good
- pleasant staff, really warm and eager to please
- Indigo's signature modern rooms with nice touches (proper glasses, Keurig coffee, Aveda toiletries)
- super-sized flatscreen, HUNDREDS of HD channels, ability to rewind
- well-designed bathroom, ok shower pressure, plush towels
- short walk to many subway lines to NYC/Queens etc.
- nice views from upper floors
- downtown Manhattan in 20 minutes
- 20 minute walk to Brooklyn Bridge Park (best views of lower Manhattan)

Bad
- rooms very tight, barely enough room to walk around bed
- tons of construction next to hotel. Jackhammering starts at 7am
- poor soundproofing of windows (hear sirens/horns from upper floors loud and clear)
- sink pressure among the weakest you will find
- public PCs both bugged, alerted engineer, problem fixed that afternoon

Value for $ or IHG Points? Would you return?
Soild value. Rates vary greatly and are not cheap, but generally 1/2 to 2/3 the cost of a comparable hotel in downtown Manhattan.
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Old Jun 26, 15, 5:25 pm
  #139  
IHG 5+ Badge
 
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 400
Crowne Plaza Manila Galleria

Crowne Plaza Manila Galleria

Review Link : http://www.checkmyhacks.com/hotels/c...premier-suite/

What is your IHG/Priority Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest room, accepted upgrade of 4000PHP for upgrade to executive suite + club access. App then reflected a further 1 category upgrade to premier suite.

How are the rooms?
Very large room with a long walkway in-room connecting the living and bed rooms. 180 degree views, marvellous sunset and sunrise views. Toilet was very big. Noticeably dated room, with some imperfections. Fruit platter was missing. (Or maybe they don't do this here)

How is the exec. lounge?
Above average, drinks had a decent variety, but try to stick to the more common unmixed drinks. Afternoon tea was average with less spread. Cocktail hour Food was very good, spread was not that big but the quality was through the roof, kept on taking more and more. On the 19th Floor, view was amazing.

What was good and what was bad?
Good
- Very big room with awesome view
- Lounge Food quality
- Located conveniently above a mall with very affordable dining options and a HUGE supermarket.

Bad
- Traffic, this is normal in Manila
- Reservation was cancelled somehow during my flight, causing me to rebook and pay about $25usd extra due to price fluctuation. Might not be the hotel's fault, have sent an email to amb support.
EDIT : After writing email to ambassador services, upon checkout next day, they refunded me 1,250php being the price difference of the cancellation cockup.

Value for $ or IHG Points? Would you return?
Stayed here as part of a points run, would return but not in the near future. And if I did would probably try the IC @ Makati.

Last edited by jedicat666; Jul 13, 15 at 12:53 am Reason: currency
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Old Jun 27, 15, 10:55 am
  #140  
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 6,923
Originally Posted by jedicat666 View Post
Crowne Plaza Manila Galleria

What is your IHG/Priority Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest room, accepted upgrade of 4000THB for upgrade to executive suite + club access. App then reflected a further 1 category upgrade to premier suite.
Two questions:

I thought the Philippine's currency is the peso - why paying with the Thai Baht?

THB 4000 is around $120-$125, did you pay that much for upgrade per night or for the entire stay? That's a huge amount in that region as you still pay tax and service fee on the sum.
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Old Jun 28, 15, 5:30 pm
  #141  
IHG 5+ Badge
 
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 400
Originally Posted by Kalboz View Post
Two questions:

I thought the Philippine's currency is the peso - why paying with the Thai Baht?

THB 4000 is around $120-$125, did you pay that much for upgrade per night or for the entire stay? That's a huge amount in that region as you still pay tax and service fee on the sum.
That was my mistake, its actually PHP ! And 4000 was nett
Also,

EDIT : After writing email to ambassador services, upon checkout next day, they refunded me 1,250php being the price difference of the cancellation cockup.
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Old Jul 11, 15, 11:08 am
  #142  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,673
Indigo Düsseldorf - Victoriaplatz

Indigo Düsseldorf - Victoriaplatz

What is your IHG Fewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast, and was upgrade to a junior suite.

How are the rooms?
Around 55sqm

Smart, elegant and warm contemporary design.
More a suite than a junior suite.

Design sofa and table, desk, flat screen television.
Wood floor.

Bedroom with vey comfortable bed
Philips iPhone dock in the room and the living room
Nespresso coffee machine with selection of pods. Kettle

Bathroom with bathtub, separate walk-in shower, Aveda cosmetics.

Bery nice terrace along the whole suite, with chairs and view over the garden.

Very efficient heating system. Very quiet.

Pics of the suite:
https://twitter.com/nicolas75flyert/...45838506844160
https://twitter.com/hotelindigo/stat...43198291513344
https://twitter.com/nicolas75flyert/...45950415056896

The hotel:
https://twitter.com/nicolas75flyert/...61724374482945
https://twitter.com/nicolas75flyert/...61859728842752
https://twitter.com/nicolas75flyert/...46048091971584
https://twitter.com/nicolas75flyert/...15435092168705
How is the exec. lounge?
N/A

What was good and what was bad?
Good:
- Very friendly, smiling, helpful staff
- Nice room, with elegant and cool design
- Very good breakfast (very good fresh products: cheeses and hams, fresh fruits, etc.)
- Very pleasant restaurant for food, friendly service and garden terrace
- Very pleasant garden (great as the weather was very sunny)
- Pleasant location in the Pempelfort district: small local restaurants and shops in the surroundings, 5 minutes walk to metro station, 10 minutes ride by taxi to the aiport
- Bikes can be rented (EUR 9 a day)

Bad:
- Nothing

Value for $ or IHG Rewards Club Points? Would you return?
Definitely, for the convenient location, atmosphere and staff.

Last edited by nicolas75; Jul 13, 15 at 5:40 pm Reason: added name of hotel to post instead of thread title only
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Old Jul 11, 15, 11:30 am
  #143  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,673
Crowne Plaza Copenhagen Towers

Crowne Plaza Copenhagen Towers


What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a King corner room on high floor with club access.

How are the rooms?
Around 30sqm
Nicely designed in Scandinavian style. Wooden floor
Bedroom with very comfortable bed.
Bathroom with separate walk-in shower. Eco Boutique amenities
Large flat TV with massive selection of international channels
Kettle with tea/coffee set. Nespresso machine
Fast wifi
Very quiet

Pictures of the room:
https://twitter.com/nicolas75flyert/...44724633780224

How is the exec. lounge?
Quite large
Very nicely decorated (one part with tables and 2 Apple computers and one printer, one separated part with elegant leather sofas, drinks, food). Pleasant terrace
Good breakfast with good selection of products
Evening selection of canapés and drinks.

Pictures of the club lounge
https://twitter.com/nicolas75flyert/...27827327205376
https://twitter.com/nicolas75flyert/...44485445246976
https://twitter.com/nicolas75flyert/...44240363630592

Pictures of the hotel:
https://twitter.com/nicolas75flyert/...45035616296960
https://twitter.com/nicolas75flyert/...44883400769537

Pictures of trendy spots in Copenhagen:
https://twitter.com/search?q=%40nico...fault&f=tweets

What was good and what was bad?

Good:
- Hotel, with elegant/innovative lobby
- Very friendly staff
- Good club lounge
- Free wifi
- Free airport shuttle (five minutes drive). No more on demand but every 30 minutes.
- Free bicycles
- Very easy and fast access to city centre with metro or suburban train

Bad:
- Nothing.

Value for $ or IHG Rewards Club Points? Would you return?
Yes, excellent value.
Great staff

Last edited by nicolas75; Jul 13, 15 at 5:40 pm Reason: added name of hotel to post instead of thread title only
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Old Jul 11, 15, 11:45 am
  #144  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,673
Crowne Plaza Montpellier - Corum

Crowne Plaza Montpellier - Corum

What is your IHG Rewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast, and received a suite on high floor.

How are the rooms?
Around 70sqm
Living room with seating area and table.
Separate dressing and toilets.
Bedroom with very comfortable bed.
Large bathroom with separate walk-in shower and Jacuzzi bathtub..
Large flat TV with good selection of international channels
Kettle with tea/coffee set. Nespresso machine
Fast wifi
Very quiet
Superb terrace with large bed

How is the exec. lounge?
N/A

What was good and what was bad?

Good:
- Nice suite
- Hotel, with elegant architecture
- Very friendly staff
- Very pleasant and quiet outdoor pool
- Very good restaurant
- Good breakfast (could be more innovative with local products, still)
- Very central and easy access

Bad:
- Nothing.

Value for $ or IHG Rewards Club Points? Would you return?
Yes, excellent value.
Great staff

Pictures of the hotel:
https://twitter.com/nicolas75flyert/...65006032084994

Picture of the pool area:
https://twitter.com/nicolas75flyert/...64859482972160
https://twitter.com/nicolas75flyert/...64771654373377

Pictures of restaurant:
https://twitter.com/nicolas75flyert/...74902018396162

Pictures of Montpellier:
https://twitter.com/search?q=%40nico...llier&src=typd

Last edited by nicolas75; Jul 13, 15 at 5:40 pm Reason: added name of hotel to post instead of thread title only
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Old Jul 11, 15, 12:13 pm
  #145  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,673
Crowne Plaza Venice East - Quarto d'Altino

Crowne Plaza Venice East - Quarto d'Altino

What is your IHG Rewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest rate with breakfast and received a Junior Suite with Club Access.

How are the rooms?
Around 35 sqm large
Pretty elegant corporate contemporary decor
Comfortable bed
Sofa
Dressing area
Large bathroom with a bathtub and seperate walk-in shower cabin. Bianco Spino amenities (I like the natural scent).
Flat screen TV with poor selection of international channels (only news channels).
Very quiet. View over the rear garden and houses.

How is the exec. lounge?
The club lounge is located on the ground floor, next to the lobby.
Very basic: there are some magazines, PC with printer, softdrinks (but not even Diet Coke).
Certainly one of the worst club lounges in Europe

What was good and what was bad?
Good
  • Friendly staff
  • Free airport shuttle (inbound but not outbound: had to pay for return)
  • Station to Venice just opposite the hotel (20 minutes ride with a cheap, clean, modern, reliable regional train). Tickets can be bought at reception
  • Pretty good breakfast

Bad
  • There is no dedicated fast lane for Elite members: prepare for long queue as hotel is full of cruise tourists
  • Club lounge

Value for $ or IHG Rewards Club Points? Would you return?
The hotel is an excellent airport hotel at an unbeatable rate for Venice.

Pictures of Venice:
https://twitter.com/search?q=%40nico...fault&f=tweets

Last edited by nicolas75; Jul 13, 15 at 5:41 pm Reason: added name of hotel to post instead of thread title only
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Old Jul 11, 15, 12:34 pm
  #146  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,673
Holiday Inn Kensington Forum - London

Holiday Inn Kensington Forum - London

What is your IHG Rewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and received a so called executive room.

How are the rooms?
Small
Tiny bathroom with bathtub.
Flat screen television with good selection of national channels (but poor selection of international channels)
Nothing fancy : very basic decor, but still warm and comfortable
Very quiet and perfectly clean
2 free bottles of water, chocolate bar
Why executive rooms are not located on top floor??
The executive rooms have been partly renovated (read: a new sofa in the room which does not match with the room )
http://www.hikensingtonforumhotel.co...ecutive-rooms/

How is the exec. lounge?
Lounge is at GBP 49 a day
- Free wifi
- Some cookies, juice and non alcoholic drinks before 6pm
- 3 different canapes and beer, wine etc after 6pm
- A very very "light" breakfast selection

Note that if you stay the friday and weekends, the lounge shut at 8PM

In another word, definitely not worth it.

What was good and what was bad?

Good:
  • Excellent location, close to South Kensington and Chelsea (which remains my favourite London district). Walkable distance to Hyde Park, Notting Hill. There is a shared bike station just out of the hotel.
  • Next to the tube station. Easy access from airport via Piccadilly Line
  • Quite friendly staff (but hotel is definitely to big to deliver excellent service)

Bad:
Nothing, even if hotel has nothing special

Value for $ or IHG Rewards Club Points? Would you return?
Yes.
HI Kensington is definitely not a luxury property, but it does the job at a decent price (not so cheap still).
Good choice if you are looking for just a comfortable bed in one of London's best district.

Pictures:
https://twitter.com/search?q=%40nico...fault&f=tweets

Last edited by nicolas75; Jul 13, 15 at 5:41 pm Reason: added name of hotel to post instead of thread title only
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Old Jul 11, 15, 1:34 pm
  #147  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,673
Holiday Inn Munich City Centre

Holiday Inn Munich City Centre

What is your IHG Rewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked week-end best flexible rate with breakfast and received a superior room on 8th floor with city view.

How are the rooms?
Tiny
Nothing fancy but perfectly clean and well maintained
Flat screen television set with very large choice of German speaking and international channels (BBC and itv do not work though)
Bathroom with bathtub. No bathrobe
Nice view over the city
Very quiet
Fast wifi

How is the exec. lounge?
N/A

What was good and what was bad?

Good:
  • Friendly staff
  • Very central location, with very easy access (metro station down the hotel, direct access to the airport)
  • Nice and quite large indoor pool (you need 1 euro coin for the locker)
  • Excellent breakfast (very good choice, very fast service despite a lot of guests, terrace)
  • Recently renovated lobby
  • Shared bike station just next the lobby entrance

Bad
Nothing

Value for $ or IHG Rewards Club Points? Would you return?
Yes. The hotel does the job, even if not fancy

Note that the hotel is undergoing a renovation of the executive rooms. They look pretty nice. End of renovation: end of August.

Pictures of Munich:
https://twitter.com/search?q=%40nico...unich&src=typd

Last edited by nicolas75; Jul 13, 15 at 5:41 pm Reason: added name of hotel to post instead of post title only
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Old Jul 13, 15, 5:10 am
  #148  
 
Join Date: May 2009
Programs: VS Silver, Kris Silver, IC Amb, HH Gold, Hertz Gold
Posts: 386
Holiday Inn Atrium, Singapore

Holiday Inn Atrium, Singapore

What is your IHG Rewards Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yep

Which room did you book and which upgrade did you receive?
King Bed Deluxe, and upgraded to Executive Room with Club access.

How are the rooms?
We stayed overnight after a long flight. Was a little musty on entering but soon settled after a blast of A/C.

Comfortable bed. A slightly odd hospital/prison style cot for my son

We had a refurb room, but surprisingly felt a little dated already. Mixture of wood and typical Holiday Inn styling. Water and a nice Aloe Vera drink, and some fruits. Shower was strong and hot.

We were a couple floors from the top, so we had a great view of Singapore and the Strait, and was fun looking down to the lobby.

How is the exec. lounge?
We only briefly stopped by for a coffee, tea and snacks in an empty lounge in the afternoon. Wonderful views, but can't really comment on much more.

What was good and what was bad?
Good:
- Very helpful staff. One in particular that gets mentioned a lot, helped with check in and nicely provided a small amount of bonus points.
- Comfortable rooms.
- Impressive atrium (as the name suggests!)
- Great views

Bad:
- Nothing

Value for $ or IHG Rewards Club Points? Would you return?
Well priced for the rate we used. I'd return again, though I'd primarily use it for just a stopover hotel - I don't think I'd enjoy an extended stay there. It was cheaper than HI Orchard by a fair bit, and the CP at Changi of course.
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Old Jul 13, 15, 5:28 am
  #149  
 
Join Date: May 2009
Programs: VS Silver, Kris Silver, IC Amb, HH Gold, Hertz Gold
Posts: 386
Holiday Inn Orchard, Singapore

Holiday Inn Orchard, Singapore

What is your IHG Rewards Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yep

Which room did you book and which upgrade did you receive?
King Bed Junior Suite. No upgrade offered at check in desk. When I asked, they said nothing was available. We were escorted by same (friendly) check in agent to the Lounge to wait as our room wasn't quite ready. I enquired again with the lounge manager to let me know if any rooms open up. A couple mins later, a Deluxe Suite opened up.

How are the rooms?
Room was great. Very spacious and light, and felt clean and in good condition.

Again, the same slightly odd hospital/prison style cot for my son... A complimentary baby/child bath amenity bag is a nice touch.

Coffee machine and tea was good.

How is the exec. lounge?
Lounge was good. Staff were helpful and pleasant. We had breakfast in the main restaurant as we were checking out too early in the morning.

We also had cocktail hour in the main bar as we had our son in tow. The actual food offering was substantial. Pasta, sandwiches and cakes/deserts along with the drinks - which I rate highly. I imagine the added ambience and service in the lounge would make this a winner.

Has a nice atmosphere despite it being 'open air' within the hotel, and feels private.

What was good and what was bad?
Good:
- Overall condition and decoration of the hotel was good, an improvement over HI Atrium.
- Cocktail Hour offering was good.
- Treated my son well with some goody packs at check in, in addition to the bath products.
- Pool and gym on the roof in lovely condition, as wasn't overly packed when we were there.
- Location is good. Just next to Orchard Rd but hidden back so as to avoid the hustle and bustle.

Bad:
- Slightly disjointed upgrade at check in.
- Breakfast at the main restaurant nothing to write home about.

Value for $ or IHG Rewards Club Points? Would you return?
Yes, and would probably choose over HI Atrium as it would feel more comfortable for longer stays that a night.
MagicWok is offline  
Old Jul 15, 15, 7:32 pm
  #150  
 
Join Date: Aug 2011
Location: Honolulu, Hawaii
Programs: IHG Plat, Hilton Silver, SPG Preferred Plus
Posts: 89
Holiday Inn Express Hermosa Beach

Holiday Inn Express Hermosa Beach

What is your IHG Rewards Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very.

Which room did you book and which upgrade did you receive?
Booked standard, upgraded to studio suite.

How are the rooms?
Room was great. Lots of sitting room in the suite. Small wet bar area. A little road noise due to proximity to PCH.

How is the exec. lounge?
N/A

What was good and what was bad?
Good:
- Room and upgrade.
- Free parking.
- Staff interactions were fine.
- Location is pretty good if you wanted to be in the beach cities near LA.
- Also fairly convenient to LAX.

Bad:
- Minor noise from the street, but no major complaints.

Value for $ or IHG Rewards Club Points? Would you return?
Stayed using credit card free night certificate. Decent value. Would consider returning if I wanted to stay in this area.
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