Old Dec 10, 2017, 9:10 pm
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Last edit by: khabah
Intercontinental Hong Kong - 香港洲際酒店
18 Salisbury Rd, Tsim Sha Tsui, Hong Kong
Tel. (Hong Kong): +852-2721-1211
Website (link)


AS OF APRIL 20TH, 2020, INTERCONTINENTAL HONG KONG HAS CEASED OPERATIONS IN ORDER TO COMMENCE A TWO-YEAR RENOVATION PROGRAM. IT WILL RELAUNCH AT A TO-BE-DETERMINED DATE IN 2022 AS REGENT HONG KONG.

NOTE: This property was supposed close ~12 months for refurbishment sometime after Chinese New Year (5 Feb) in 2020. It seems the moved the date (again). Rooms are currently (Sep19) bookable in Aug20)


500 rooms including 87 suites; best Hong Kong and Victoria Harbour viewsviews
. . .
(starting price ~HKD 2,249.10 / $288 USD)
Check in: 2pm (Early check in unavailable). It seems that with Royal Ambassador status they let you check in early.
Check out: 12pm (Late check out unavailable but not so IME - with Amassador or Royal Ambassador late checkout seems possible.
One complimentary parking space per room, valet parking available (HKD80 per hour for non-restaurant patrons or per additional hour)
Service Animals allowed
2 accessible guestrooms on the low floor of the hotel
Executive rooms
Club Intercontinental Executive Lounge (generally significant extra charge)
Complimentary customized Android smartphone capable of WiFi hot spot use in room (no need to buy local SIM) - seems no longer to be true as of Sep19
Link to 5 page PDF Hotel information sheet

Transportation:

From / to HKG airport:
Hotel limo (Mercedes) HKD $900 + 10% (courtesy WiFi Hot spot, water, reading material)
Hong Kong Cityflyer A21 stops at both ICHK and ICGS - 33HKD (see link for map of stops)
(ICHK) Stops on Salisbury Road outside hotel, take the MTR underpass to cross road.
(ICGS) Stops on Mody Road
https://www.hongkong.net/transportation/to-from-airport/bus/a21
Train charge (one way): 90.00 HKD (train to Kowloon Station + MTR to Tsim Sha Tsui or taxi, ~90 min), discounts for more than 1 person traveling together,you can buy ticket at arrival train station. Taxi from train station to hotel approx 40 HK$. Train every 12 min, 20 min traveltime, plus 10-15 min for taxi to hotel
Urban (red) Taxi charge (one way): 300.00 HKD (~$38 USD / 30min) (link to HKG Taxi rate charts)
Private transfer ~$99-$110 USD / 30min one way ( link)

Dining:

Lobby Lounge: 7 am - 1230 am
Harbourside: 6 am - 1230 am, casual dining (breakfast and lunch buffet, seafood dinner buffet 6 - 1030 pm, Sunday Champagne brunch 1130 am - 3 pm)
NOBU Restaurant: 1200 - 230 pm, 6 - 11 pm (new style Japanese)
Rech by Alain Ducasse: 6 pm - 11 pm (French seafood)
The Steakhouse Winebar and Grill: 6 - 11 pm (International beef & wines)
Yan Toh Heen: 12- 3 pm, 6 - 1130pm (2 Michelin stars Cantonese)

Services:

Concierge 24 hrs (Louis Baleros, Chief Concierge)
House Doctor available
Full Business Centre (staffed, secretarial services)
Fitness Centre
Spa
Limousine service
Laundry daily same day service

The outdoor swimming pool will undergo annual maintenance from January 22 - February 8, 2018 inclusive, with the outdoor spa pool. and The outdoor spa pools will undergo annual maintenance from February 26 - March 8, 2018 inclusive, with the outdoor swimming p (sic).
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IC Hong Kong Master Thread (closed for renovation until 2022)

Old Jul 5, 2010, 12:25 pm
  #46  
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Originally Posted by wpyeh
Thank you again for your advise.
I am a bit confused, if I book Superior JR. Suite, then I cannot use BOGO coupon? And if I book highest non suite, which I guess is Dlx Harbour Room, then I can use BOGO, plus HKD 300 dining credit? Since I will be upgrade to a suite room?
Sorry if my question is a bit stupid.
I booked the DLX Harbour Room and asked for the price of a cash upgrade and they offered one.

According to the language, the BOGO cannot be used to suite BOOKINGS. They were kind enough to treat the booking as what it originally was: A non-suite booking and were kind enough to apply the credit for the upgraded accomodation.

I am certain they went the extra mile and I would have never "demanded" it but was certainly very happy with that outcome and it certainly brought the HK IC very far up on the list of my preferred hotels.
Flying Lawyer is offline  
Old Jul 5, 2010, 6:37 pm
  #47  
 
Join Date: Aug 2009
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Originally Posted by Flying Lawyer
I booked the DLX Harbour Room and asked for the price of a cash upgrade and they offered one.

According to the language, the BOGO cannot be used to suite BOOKINGS. They were kind enough to treat the booking as what it originally was: A non-suite booking and were kind enough to apply the credit for the upgraded accomodation.

I am certain they went the extra mile and I would have never "demanded" it but was certainly very happy with that outcome and it certainly brought the HK IC very far up on the list of my preferred hotels.
What a smart move.
Thank you again.
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Old Jul 6, 2010, 10:52 am
  #48  
 
Join Date: Jul 2004
Location: ORD
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Hi Everyone,

I am staying here in a few weeks on a rewards night stay and hope that you can help me with a few questions that I have:

1. Is it possible to upgrade the room from the plaza view to a harbor view? If it's something I can pay for, I'd strongly consider it. And can you tell me what the rate is?

2. Are rewards stays confirmed as stated at the time of booking? I had booked a king size bed for the room, however in regards to another, unrelated question, the hotel staff member randomly mentioned that my "request" for a king bed would be assessed when I got there. I have the confirmation for a king bed room - is that not sufficient?

Thanks for your help!

Phipps
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Old Jul 13, 2010, 3:38 pm
  #49  
 
Join Date: Apr 2010
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Platinum Upgrades at the Intercontinental Hong Kong

Any PC Platinums out there have any luck upgrading from a basic room to a harbor view room at IC Hong Kong? Do you need Ambassador Status to get this? Also, anyone have experiences to share about the IC HK Grand Stanford?
xianrocker is offline  
Old Jul 14, 2010, 9:27 am
  #50  
 
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which one in hong kong are you looking at?
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Old Jul 15, 2010, 12:18 am
  #51  
 
Join Date: Jul 2010
Location: California
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Platinum upgrades at Intercontinental HK

When I paid for a Club Level City view room at the Intercontinental Grand Stanford they upgraded me to a harbor view room.

When I stay for "free" using my Priority Club points at the Intercontinental Hong Kong they only upgrade me from a basic room to a superior room that was larger but they would not upgrade me to a harborview. What I liked was when I checked out they did not charge me a penny - no tax no nothing.
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Old Jul 15, 2010, 1:26 am
  #52  
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Originally Posted by xianrocker
Any PC Platinums out there have any luck upgrading from a basic room to a harbor view room at IC Hong Kong? Do you need Ambassador Status to get this? Also, anyone have experiences to share about the IC HK Grand Stanford?
A search will tell you more, but I seem to remember that IC HK tends to upgrade (even for Ambassadors) on the 'same side' - so you'll simply get a better room overlooking the road if you book road side. You can't really blame them given the premium for the harbour rooms.
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Old Aug 19, 2010, 4:30 pm
  #53  
 
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I contacted the hotel yesterday about Ambassador benefits (ie: room upgrade) on F&F rate, but was told this was not possible. Has anyone else had any recent experience with the F&F rate and Ambassador status? I noticed some posts from 2009 saying they did honor benefits on the F&F rate.
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Old Aug 19, 2010, 5:48 pm
  #54  
Moderator: Mileage Run, InterContinental Hotels
 
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Officially, the F&F rate does not qualify for benefits, but some hotels will grant them nonetheless. However, this is based on generosity of the hotel, and the fact that others have gotten benefits on the F&F rate is worth very little when the hotel tells you "no." (We've seen similar reports from the IC London, where some people were able to use a BOGO on the F&F rate, while others were rejected). It doesn't matter what others have experienced on this rate; if the hotel has changed its policy (or doesn't want to extend the benefits to you), there's no way to force them.
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Old Aug 19, 2010, 8:43 pm
  #55  
 
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
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Originally Posted by jpdx
Officially, the F&F rate does not qualify for benefits, but some hotels will grant them nonetheless. However, this is based on generosity of the hotel, and the fact that others have gotten benefits on the F&F rate is worth very little when the hotel tells you "no." (We've seen similar reports from the IC London, where some people were able to use a BOGO on the F&F rate, while others were rejected). It doesn't matter what others have experienced on this rate; if the hotel has changed its policy (or doesn't want to extend the benefits to you), there's no way to force them.
Yes, I realize it's at the hotel's discretion if they want to extend Ambassador benefits to the F&F rate. I'm not asking how to force them to do that. I was just curious if anyone had more recent experiences with the hotel regarding A/RA benefits and the F&F rate than the posts from last year.
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Old Aug 24, 2010, 10:41 pm
  #56  
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Originally Posted by King Chung Huang
Yes, I realize it's at the hotel's discretion if they want to extend Ambassador benefits to the F&F rate. I'm not asking how to force them to do that. I was just curious if anyone had more recent experiences with the hotel regarding A/RA benefits and the F&F rate than the posts from last year.
I emailed the hotel recently and was advised that I couldn't use a BOGO with the F&F rate. I therefore booked using a rate available from their website. Haven't stayed yet, it isn't until Oct.
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Old Sep 13, 2010, 2:12 am
  #57  
 
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I'm heading to the IC hong kong next week and using points for a stay (actually 2 different stays in a week). I was wondering in your FT general experience. What sort of room do you think I would get (i am a platinum Ambassador) not RA or anything like that. I know that on a points night you are not supposed to get anything but have people had experiences differently?
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Old Sep 15, 2010, 4:09 am
  #58  
 
Join Date: Jan 2008
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Originally Posted by jcbranch
I'm heading to the IC hong kong next week and using points for a stay (actually 2 different stays in a week). I was wondering in your FT general experience. What sort of room do you think I would get (i am a platinum Ambassador) not RA or anything like that. I know that on a points night you are not supposed to get anything but have people had experiences differently?
We had a points night in Feb. (same as you Plat Amb) I had mailed the hotel prior to find what the options were and ended up paying $1600HK for a harbour view...we had a great room on the top floor with a great view worth the $s. You may well get a better room as Ambassador but not a harbour view without paying
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Old Oct 5, 2010, 9:16 am
  #59  
 
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Angry It stinks!!

Quite literally.

I have just typed the long version of this - and lost it! The short version is that as many have pointed out there is a problem with a nasty, musty odour. The smell of damp mould - like carpets that have been soaked and had mould infect the damp underfelt. And I want to point out that it's not a small problem - which for some reason was the impression I misguidedly formed from seeing references to it here. It is not limited to one or two rooms though some are almost unbearably odiferous while other have the same smell in a fainter version. (Perhaps it is being distributed by the air conditioning?) I found it totally unacceptable in my first room and by the time I was shown the third I capitulated since it was obviously not going to get any better. (All 3 were Deluxe Harbour View rooms.)

So be aware that if you have even a moderately good sense of smell you are likely to find your olfactories offended. Personally I found it such a turn-off that I would not return unless it had been resolved.

Much more galling in retrospect is the downright dishonesty of the hotel to pretend there is no problem (it has been reported on FT for years already) and act like you're the first person to complain. "I have a bit of a cold so I can't smell really it" quoth the manager. Yeah right, but how many of your guests must tell you about it before you do something? The bottle of wine sent as apology now seems to me like a just a cynical ploy to mollify a guest whom they have knowingly tried to con.
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Old Oct 5, 2010, 9:41 am
  #60  
 
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This has unfortunately been the case in these new rooms for over half a decade now. I find the higher ones goes, the better it gets but I don't know why that would be the case. They will bring in a de-humidifier during the day if you request and usually leave a 750ml bottle of champange as well. But, depending on the days and the inside temperature, the INSIDE of the windows get a LOT of condensation on the harbour side of the hotel. Keep asking for another room if you need to. Tell them you have asthma or something.
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