Last edit by: khabah
Intercontinental Hong Kong - 香港洲際酒店
18 Salisbury Rd, Tsim Sha Tsui, Hong Kong
Tel. (Hong Kong): +852-2721-1211
Website (link)
AS OF APRIL 20TH, 2020, INTERCONTINENTAL HONG KONG HAS CEASED OPERATIONS IN ORDER TO COMMENCE A TWO-YEAR RENOVATION PROGRAM. IT WILL RELAUNCH AT A TO-BE-DETERMINED DATE IN 2022 AS REGENT HONG KONG.
NOTE: This property was supposed close ~12 months for refurbishment sometime after Chinese New Year (5 Feb) in 2020. It seems the moved the date (again). Rooms are currently (Sep19) bookable in Aug20)
500 rooms including 87 suites; best Hong Kong and Victoria Harbour viewsviews
. . . (starting price ~HKD 2,249.10 / $288 USD)
Check in: 2pm (“Early check in unavailable”). It seems that with Royal Ambassador status they let you check in early.
Check out: 12pm (“Late check out unavailable” but not so IME - with Amassador or Royal Ambassador late checkout seems possible.
One complimentary parking space per room, valet parking available (HKD80 per hour for non-restaurant patrons or per additional hour)
Service Animals allowed
2 accessible guestrooms on the low floor of the hotel
Executive rooms
Club Intercontinental Executive Lounge (generally significant extra charge)
Complimentary customized Android smartphone capable of WiFi hot spot use in room (no need to buy local SIM) - seems no longer to be true as of Sep19
Link to 5 page PDF Hotel information sheet
Transportation:
From / to HKG airport:
Hotel limo (Mercedes) HKD $900 + 10% (courtesy WiFi Hot spot, water, reading material)
Hong Kong Cityflyer A21 stops at both ICHK and ICGS - 33HKD (see link for map of stops)
(ICHK) Stops on Salisbury Road outside hotel, take the MTR underpass to cross road.
(ICGS) Stops on Mody Road
https://www.hongkong.net/transportation/to-from-airport/bus/a21
Train charge (one way): 90.00 HKD (train to Kowloon Station + MTR to Tsim Sha Tsui or taxi, ~90 min), discounts for more than 1 person traveling together,you can buy ticket at arrival train station. Taxi from train station to hotel approx 40 HK$. Train every 12 min, 20 min traveltime, plus 10-15 min for taxi to hotel
Urban (red) Taxi charge (one way): 300.00 HKD (~$38 USD / 30min) (link to HKG Taxi rate charts)
Private transfer ~$99-$110 USD / 30min one way ( link)
Dining:
Lobby Lounge: 7 am - 1230 am
Harbourside: 6 am - 1230 am, casual dining (breakfast and lunch buffet, seafood dinner buffet 6 - 1030 pm, Sunday Champagne brunch 1130 am - 3 pm)
NOBU Restaurant: 1200 - 230 pm, 6 - 11 pm (new style Japanese)
Rech by Alain Ducasse: 6 pm - 11 pm (French seafood)
The Steakhouse Winebar and Grill: 6 - 11 pm (International beef & wines)
Yan Toh Heen: 12- 3 pm, 6 - 1130pm (2 Michelin stars Cantonese)
Services:
Concierge 24 hrs (Louis Baleros, Chief Concierge)
House Doctor available
Full Business Centre (staffed, secretarial services)
Fitness Centre
Spa
Limousine service
Laundry daily same day service
“The outdoor swimming pool will undergo annual maintenance from January 22 - February 8, 2018 inclusive, with the outdoor spa pool.” and “The outdoor spa pools will undergo annual maintenance from February 26 - March 8, 2018 inclusive, with the outdoor swimming p” (sic).
18 Salisbury Rd, Tsim Sha Tsui, Hong Kong
Tel. (Hong Kong): +852-2721-1211
Website (link)
AS OF APRIL 20TH, 2020, INTERCONTINENTAL HONG KONG HAS CEASED OPERATIONS IN ORDER TO COMMENCE A TWO-YEAR RENOVATION PROGRAM. IT WILL RELAUNCH AT A TO-BE-DETERMINED DATE IN 2022 AS REGENT HONG KONG.
NOTE: This property was supposed close ~12 months for refurbishment sometime after Chinese New Year (5 Feb) in 2020. It seems the moved the date (again). Rooms are currently (Sep19) bookable in Aug20)
500 rooms including 87 suites; best Hong Kong and Victoria Harbour viewsviews
. . . (starting price ~HKD 2,249.10 / $288 USD)
Check in: 2pm (“Early check in unavailable”). It seems that with Royal Ambassador status they let you check in early.
Check out: 12pm (“Late check out unavailable” but not so IME - with Amassador or Royal Ambassador late checkout seems possible.
One complimentary parking space per room, valet parking available (HKD80 per hour for non-restaurant patrons or per additional hour)
Service Animals allowed
2 accessible guestrooms on the low floor of the hotel
Executive rooms
Club Intercontinental Executive Lounge (generally significant extra charge)
Complimentary customized Android smartphone capable of WiFi hot spot use in room (no need to buy local SIM) - seems no longer to be true as of Sep19
Link to 5 page PDF Hotel information sheet
Transportation:
From / to HKG airport:
Hotel limo (Mercedes) HKD $900 + 10% (courtesy WiFi Hot spot, water, reading material)
Hong Kong Cityflyer A21 stops at both ICHK and ICGS - 33HKD (see link for map of stops)
(ICHK) Stops on Salisbury Road outside hotel, take the MTR underpass to cross road.
(ICGS) Stops on Mody Road
https://www.hongkong.net/transportation/to-from-airport/bus/a21
Train charge (one way): 90.00 HKD (train to Kowloon Station + MTR to Tsim Sha Tsui or taxi, ~90 min), discounts for more than 1 person traveling together,you can buy ticket at arrival train station. Taxi from train station to hotel approx 40 HK$. Train every 12 min, 20 min traveltime, plus 10-15 min for taxi to hotel
Urban (red) Taxi charge (one way): 300.00 HKD (~$38 USD / 30min) (link to HKG Taxi rate charts)
Private transfer ~$99-$110 USD / 30min one way ( link)
Dining:
Lobby Lounge: 7 am - 1230 am
Harbourside: 6 am - 1230 am, casual dining (breakfast and lunch buffet, seafood dinner buffet 6 - 1030 pm, Sunday Champagne brunch 1130 am - 3 pm)
NOBU Restaurant: 1200 - 230 pm, 6 - 11 pm (new style Japanese)
Rech by Alain Ducasse: 6 pm - 11 pm (French seafood)
The Steakhouse Winebar and Grill: 6 - 11 pm (International beef & wines)
Yan Toh Heen: 12- 3 pm, 6 - 1130pm (2 Michelin stars Cantonese)
Services:
Concierge 24 hrs (Louis Baleros, Chief Concierge)
House Doctor available
Full Business Centre (staffed, secretarial services)
Fitness Centre
Spa
Limousine service
Laundry daily same day service
“The outdoor swimming pool will undergo annual maintenance from January 22 - February 8, 2018 inclusive, with the outdoor spa pool.” and “The outdoor spa pools will undergo annual maintenance from February 26 - March 8, 2018 inclusive, with the outdoor swimming p” (sic).
IC Hong Kong Master Thread (closed for renovation until 2022)
#541
Join Date: Dec 2013
Location: IND, ORD
Programs: AA Platinum, IHG Platinum, Hyatt Discoverist
Posts: 134
The other day I booked a 7 reward nights stay at the IC Hong Kong in October. I also emailed the hotel to see about a harbor view room and it was the normal $900hkd plus 10%. I agreed to that because I definitely wanted a harbor view room because this will be my first time to Hong Kong. I was wondering if anyone here has used the airport transportation service that the hotel offers? What's the cost of it and did you have any issues with it?
#542
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 822
The other day I booked a 7 reward nights stay at the IC Hong Kong in October. I also emailed the hotel to see about a harbor view room and it was the normal $900hkd plus 10%. I agreed to that because I definitely wanted a harbor view room because this will be my first time to Hong Kong. I was wondering if anyone here has used the airport transportation service that the hotel offers? What's the cost of it and did you have any issues with it?
#543
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
The car service of the hotel is very nice, but not much faster and totally overpriced.
#544
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
Just as a point of information, this is not strictly true. I mentioned this earlier this year on this thread but I booked a 4 night award stay back in March and was upgraded to a Harbour View room prior to checkin. I am an IHG Platinum and have no Ambassador or RA status.
I appreciate this kind of award stay upgrade may not often happen in this property but it did happen for my stay.
I appreciate this kind of award stay upgrade may not often happen in this property but it did happen for my stay.
Last edited by Enigma368; Jul 28, 2014 at 10:14 am
#545
Join Date: Feb 2012
Posts: 119
Just as a point of information, this is not true. I mentioned this earlier this year on this thread but I booked a 4 night award stay back in March and was upgraded to a Harbour View room prior to checkin. I am an IHG Platinum and have no Ambassador or RA status.
I appreciate this kind of award stay upgrade may not often happen in this property but it did happen.
I appreciate this kind of award stay upgrade may not often happen in this property but it did happen.
#546
Join Date: Dec 2013
Location: IND, ORD
Programs: AA Platinum, IHG Platinum, Hyatt Discoverist
Posts: 134
#547
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
I wonder if it depends on how busy the hotel is? I booked 3 nights Superior Harbour room and 1 night on points in Xmas 2012. As an Ambassador, I got upgraded for the 3 nights to a Deluxe Harbour room, however they didn't let me stay in the same room for the 1 night on points. Instead I got a a room on the side. Definitely not a harbour view room, although I could see a bit of the water on the Eastern side.
#548
Formerly known as fsa_ea
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
I confirmed the latest upgrade policy.
[IHG Rewards Club]
Club Level: No upgrade
Gold: No upgrade
Platinum: 1 category upgrade depends on availability, not guaranteed
#If you want Harbour View Room, book Superior Harbour View Room
[Ambassador]
Gold: 1 category guaranteed upgrade
Platinum: 1 category guaranteed upgrade
# If you book Deluxe Plaza View Room, your maximum upgrade will be Executive Plaza View Room
Royal Every Plaza View booking: => Superior Junior Suite with Club
Royal Every Harbour View booking: => Deluxe Junior Suite with Club
Royal Every Suite booking: => 1 category upgrade with Club
#No free upgrade to Patio, Terrace Suite, CEO Suite, and Presidential Suite
[If you want to stay rare category room]
#They are request base when booking and depends on availability
Superior Suite: Hotel regards same category as Executive Suite. For Ambassador, Book Deluxe Junior Suite and request Superior Suite. For others, Book Executive Suite and request Superior Suite
Patio Room: Book Deluxe Harbour View with pay 2000HKD extra charge
Patio Junior Suite: Book Deluxe Junior Suite with pay 2000HKD extra charge
Patio Deluxe Suite: Book Deluxe Suite with pay 2000HKD extra charge
[IHG Rewards Club]
Club Level: No upgrade
Gold: No upgrade
Platinum: 1 category upgrade depends on availability, not guaranteed
#If you want Harbour View Room, book Superior Harbour View Room
[Ambassador]
Gold: 1 category guaranteed upgrade
Platinum: 1 category guaranteed upgrade
# If you book Deluxe Plaza View Room, your maximum upgrade will be Executive Plaza View Room
Royal Every Plaza View booking: => Superior Junior Suite with Club
Royal Every Harbour View booking: => Deluxe Junior Suite with Club
Royal Every Suite booking: => 1 category upgrade with Club
#No free upgrade to Patio, Terrace Suite, CEO Suite, and Presidential Suite
[If you want to stay rare category room]
#They are request base when booking and depends on availability
Superior Suite: Hotel regards same category as Executive Suite. For Ambassador, Book Deluxe Junior Suite and request Superior Suite. For others, Book Executive Suite and request Superior Suite
Patio Room: Book Deluxe Harbour View with pay 2000HKD extra charge
Patio Junior Suite: Book Deluxe Junior Suite with pay 2000HKD extra charge
Patio Deluxe Suite: Book Deluxe Suite with pay 2000HKD extra charge
#550
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
The Airport Express works perfect. Train every 12 min. Just walk to the platform. If the train is there board and buy the ticket at the arrival station. If not buy the ticket at the booth at the platform. 90 HK$ for one, 140 HK$ for two. There are enough trolleys at the arrival station, Taxi to the hotel is around 40 HK$ plus 5 HK$ per large luggage.
The car service of the hotel is very nice, but not much faster and totally overpriced.
The car service of the hotel is very nice, but not much faster and totally overpriced.
#551
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
#552
Join Date: Dec 2005
Location: Washington, DC
Posts: 1,727
Currently here for two nights and a bit disappointed. Read lots about the property and despite some negatives probably had too high of expectations, made worse by having just spent eight nights at some fantastic properties (Park Hyatt Tokyo, Hyatt Regency Kyoto, St. Regis Osaka, and Hyatt Regency Tsim Tsa Tsui. My fiancé is diamond with Hyatt, I'm SPG gold, and were both IHG platinum. All nights except for SPG were award nights and treatment was significantly better at all of the other properties. Not only that but other than he view at the IC (I paid the upgrade cost), the hotel is a massive disappointment.
Don't get me wrong, some of this has to do with IHG as a program being vastly inferior to Hyatt and SPG, but the rooms, especially the bathroom are extremely dated and remind me of rooms I stayed at as a child in the 90s. Are they all this dated or did we get a crappy room on the third floor?
On another note we took a taxi into the city last night and the driver was an insanely aggressive driver and scared the daylights out of my fiancé. Wondering if we should just do the taxi/airport express combo. Is it easy to get to the train at Kowloon station with heavy luggage?
Don't get me wrong, some of this has to do with IHG as a program being vastly inferior to Hyatt and SPG, but the rooms, especially the bathroom are extremely dated and remind me of rooms I stayed at as a child in the 90s. Are they all this dated or did we get a crappy room on the third floor?
On another note we took a taxi into the city last night and the driver was an insanely aggressive driver and scared the daylights out of my fiancé. Wondering if we should just do the taxi/airport express combo. Is it easy to get to the train at Kowloon station with heavy luggage?
#553
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 822
Currently here for two nights and a bit disappointed. Read lots about the property and despite some negatives probably had too high of expectations, made worse by having just spent eight nights at some fantastic properties (Park Hyatt Tokyo, Hyatt Regency Kyoto, St. Regis Osaka, and Hyatt Regency Tsim Tsa Tsui. My fiancé is diamond with Hyatt, I'm SPG gold, and were both IHG platinum. All nights except for SPG were award nights and treatment was significantly better at all of the other properties. Not only that but other than he view at the IC (I paid the upgrade cost), the hotel is a massive disappointment.
Don't get me wrong, some of this has to do with IHG as a program being vastly inferior to Hyatt and SPG, but the rooms, especially the bathroom are extremely dated and remind me of rooms I stayed at as a child in the 90s. Are they all this dated or did we get a crappy room on the third floor?
On another note we took a taxi into the city last night and the driver was an insanely aggressive driver and scared the daylights out of my fiancé. Wondering if we should just do the taxi/airport express combo. Is it easy to get to the train at Kowloon station with heavy luggage?
Don't get me wrong, some of this has to do with IHG as a program being vastly inferior to Hyatt and SPG, but the rooms, especially the bathroom are extremely dated and remind me of rooms I stayed at as a child in the 90s. Are they all this dated or did we get a crappy room on the third floor?
On another note we took a taxi into the city last night and the driver was an insanely aggressive driver and scared the daylights out of my fiancé. Wondering if we should just do the taxi/airport express combo. Is it easy to get to the train at Kowloon station with heavy luggage?
Regarding to your room, if your room was Harbour View, hotel offered best room to you. Hotel regards the best view is 3rd floor. I agree room is dated. But well maintained. I'm not sure what's your expectation. But if your expectation is just a newer room, I recommend to stay other hotels.
Regarding to taxi driver, I can only say "You are bad luck.". It is easy for transfer from taxi to Kowloon station. You can check in the flight at the station. Of course, heavy luggage canbe deposit at check in counter. No worry.
#554
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
Booked a night for my brother who is studying in China, who wanted to spend the weekend in Hong Kong for his 21st birthday. I booked a Saturday night using points. Was upgraded to a Superior Junior Suite from the basic room booked.
I emailed to request a harbor view room, and they declined. They offered a Deluxe Junior Suite (with harbor view) for a supplement of HKD550. They also offered to include club access for the stay.
From what he told me, they treated him very well. When he checked in they brought him up to his room, and sat down with him to explain the benefits, etc. They also asked about his preferences regarding English/Chinese newspapers among other things. And they also ordered tea to the room while this was going on.
It's good to know they took good care of him and his friends especially since I wasn't even there, and he was essentially using my RA status (although I made sure his name was also on the reservation).
I emailed to request a harbor view room, and they declined. They offered a Deluxe Junior Suite (with harbor view) for a supplement of HKD550. They also offered to include club access for the stay.
From what he told me, they treated him very well. When he checked in they brought him up to his room, and sat down with him to explain the benefits, etc. They also asked about his preferences regarding English/Chinese newspapers among other things. And they also ordered tea to the room while this was going on.
It's good to know they took good care of him and his friends especially since I wasn't even there, and he was essentially using my RA status (although I made sure his name was also on the reservation).
#555
Original Member
Join Date: May 1998
Location: Northern England
Posts: 1,531
IC Hong Kong Master Thread - after to February 01, 2010 [merged]
5 nights, using a combination of 3 nights on points and 2 nights on ambassador BOGOF voucher.
I paid a supplement to upgrade the 3 nights to delux harbour view room, and paid for the category below using the voucher. It cost me 1540hkd for each of the 3 nights, and with my ambassador card I got a great room on the 17th floor with direct views over the harbour. I don't think it could have been better and the views were jaw dropping. Enjoyed watching the ferries and cruise ships navigating each other.
We also booked the transport with the hotel. I know other posts have said it's not worth it. I understand it's more expensive than a taxi or the train, however "value" comes in a number of ways. We are a party of 3 arriving with luggage from a long overnight flight. We were met at arrivals, our luggage taken from us and escorted to a waiting car. The journey was smooth and they called ahead to the hotel. We were then met at the car and escorted direct to our room, by passing the front desks. All check in arrangements were done in our room and our luggage delivery quickly. This made life so much easier and relaxed. The cost was 1100hkd (we booked a larger car due to our luggage, otherwise it's 880hkd)
Hotel is nice. Building work is going on all around, but apart from some paths closed this was not a problem for us. Easy walk to star ferry, and very easy access to the MTR (exit J2 is right by the hotel). We explored using various transport and found it easy. The octopus card was very easy to use and covered most things we needed.
Room in good order. Large bathroom with a semi sunken bath and separate shower. Bose sound system in the room. Adapters for us and euro power outlets also fitted but not needed by us as Hong Kong uses UK plugs! Turn down service refreshed coffee and water as well as towels etc.
All staff were excellent
I paid a supplement to upgrade the 3 nights to delux harbour view room, and paid for the category below using the voucher. It cost me 1540hkd for each of the 3 nights, and with my ambassador card I got a great room on the 17th floor with direct views over the harbour. I don't think it could have been better and the views were jaw dropping. Enjoyed watching the ferries and cruise ships navigating each other.
We also booked the transport with the hotel. I know other posts have said it's not worth it. I understand it's more expensive than a taxi or the train, however "value" comes in a number of ways. We are a party of 3 arriving with luggage from a long overnight flight. We were met at arrivals, our luggage taken from us and escorted to a waiting car. The journey was smooth and they called ahead to the hotel. We were then met at the car and escorted direct to our room, by passing the front desks. All check in arrangements were done in our room and our luggage delivery quickly. This made life so much easier and relaxed. The cost was 1100hkd (we booked a larger car due to our luggage, otherwise it's 880hkd)
Hotel is nice. Building work is going on all around, but apart from some paths closed this was not a problem for us. Easy walk to star ferry, and very easy access to the MTR (exit J2 is right by the hotel). We explored using various transport and found it easy. The octopus card was very easy to use and covered most things we needed.
Room in good order. Large bathroom with a semi sunken bath and separate shower. Bose sound system in the room. Adapters for us and euro power outlets also fitted but not needed by us as Hong Kong uses UK plugs! Turn down service refreshed coffee and water as well as towels etc.
All staff were excellent