IC Hong Kong Master Thread - after February 01, 2010 [merged]

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Old Mar 6, 19, 6:30 pm   -   Wikipost
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Intercontinental Hong Kong - 香港洲際酒店
18 Salisbury Rd, Tsim Sha Tsui, Hong Kong
Tel. (Hong Kong): +852-2721-1211
Website (link)

NOTE: This property will close ~12 months for refurbishment sometime after Chinese New Year (5 Feb) in 2020.


500 rooms including 87 suites; best Hong Kong and Victoria Harbour viewsviews
. . .
(starting price ~HKD 2,249.10 / $288 USD)
Check in: 2pm (“Early check in unavailable”)
Check out: 12pm (“Late check out unavailable” but not so IME)
One complimentary parking space per room, valet parking available (HKD80 per hour for non-restaurant patrons or per additional hour)
Service Animals allowed
2 accessible guestrooms on the low floor of the hotel
Executive rooms
Club Intercontinental Executive Lounge (generally significant extra charge)
Complimentary customized Android smartphone capable of WiFi hot spot use in room (no need to buy local SIM)

Link to 5 page PDF Hotel information sheet

Transportation:

From / to HKG airport:
Hotel limo (Mercedes) HKD $900 + 10% (courtesy WiFi Hot spot, water, reading material)
Hong Kong Cityflyer A21 stops at both ICHK and ICGS - 33HKD (see link for map of stops)
(ICHK) Stops on Salisbury Road outside hotel, take the MTR underpass to cross road.
(ICGS) Stops on Mody Road
https://www.hongkong.net/transportat...irport/bus/a21
Train charge (one way): 90.00 HKD (train to Kowloon Station + MTR to Tsim Sha Tsui or taxi, ~90 min), discounts for more than 1 person traveling together,you can buy ticket at arrival train station. Taxi from train station to hotel approx 40 HK$. Train every 12 min, 20 min traveltime, plus 10-15 min for taxi to hotel
Urban (red) Taxi charge (one way): 300.00 HKD (~$38 USD / 30min) (link to HKG Taxi rate charts)
Private transfer ~$99-$110 USD / 30min one way ( link)

Dining:

Lobby Lounge: 7 am - 1230 am
Harbourside: 6 am - 1230 am, casual dining (breakfast and lunch buffet, seafood dinner buffet 6 - 1030 pm, Sunday Champagne brunch 1130 am - 3 pm)
NOBU Restaurant: 1200 - 230 pm, 6 - 11 pm (new style Japanese)
Rech by Alain Ducasse: 6 pm - 11 pm (French seafood)
The Steakhouse Winebar and Grill: 6 - 11 pm (International beef & wines)
Yan Toh Heen: 12- 3 pm, 6 - 1130pm (2 Michelin stars Cantonese)

Services:

Concierge 24 hrs (Louis Baleros, Chief Concierge)
House Doctor available
Full Business Centre (staffed, secretarial services)
Fitness Centre
Spa
Limousine service
Laundry daily same day service

“The outdoor swimming pool will undergo annual maintenance from January 22 - February 8, 2018 inclusive, with the outdoor spa pool.” and “The outdoor spa pools will undergo annual maintenance from February 26 - March 8, 2018 inclusive, with the outdoor swimming p” (sic).
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Old Apr 2, 18, 10:38 am
  #1186  
 
Join Date: Nov 2016
Location: Thailand
Programs: BA Gold (GGL), OZ Diamond (*G), HH Diamond, IHG Spire, Marriott Titanium
Posts: 122
Originally Posted by Chinatrvl View Post
- Club IC rates are available for every room type
- Counting a "one level upgrade" is not that difficult, is it?
Thank you for the helpful response. However I would like to point out
- There are no other Club IC rates for any other room types available at IHG.com for my dates
- The upgrade is to a Deluxe Room which is the second lowest cat, Club IC room I booked was the 5th lowest followed by a Junior Suite
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Old Apr 2, 18, 10:58 am
  #1187  
336
 
Join Date: Apr 2013
Posts: 896
You booked a club superior room, and are now expected to receive a club deluxe room.

Very transparant imo. What did you expect?

You can book a deluxe room with club supplement (about 1500 HKD), and expect an upgrade to harbor view.

A bit optimistic to expect to suite straight away.
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Old Apr 2, 18, 11:01 am
  #1188  
336
 
Join Date: Apr 2013
Posts: 896
double post
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Old Apr 2, 18, 11:14 am
  #1189  
 
Join Date: Nov 2016
Location: Thailand
Programs: BA Gold (GGL), OZ Diamond (*G), HH Diamond, IHG Spire, Marriott Titanium
Posts: 122
Originally Posted by 336 View Post
You booked a club superior room, and are now expected to receive a club deluxe room.

Very transparant imo. What did you expect?

You can book a deluxe room with club supplement (about 1500 HKD), and expect an upgrade to harbor view.

A bit optimistic to expect to suite straight away.
I would have expected some monetary value of the Ambassador upgrade. As I explained above I could have booked the standard Deluxe and gotten upgraded to Harbour view and purchase club access separately and still save about 300HKD/night what I'm currently paying. So what I did not expect was to get negative monetary value of my Ambassador upgrade.
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Old Apr 2, 18, 12:53 pm
  #1190  
 
Join Date: Jul 2000
Location: AUH
Posts: 7,313
Originally Posted by AnttiV View Post
I would have expected some monetary value of the Ambassador upgrade. As I explained above I could have booked the standard Deluxe and gotten upgraded to Harbour view and purchase club access separately and still save about 300HKD/night what I'm currently paying. So what I did not expect was to get negative monetary value of my Ambassador upgrade.
Why not change it, then? What am I missing?
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Old Apr 2, 18, 2:08 pm
  #1191  
 
Join Date: Nov 2016
Location: Thailand
Programs: BA Gold (GGL), OZ Diamond (*G), HH Diamond, IHG Spire, Marriott Titanium
Posts: 122
I like the hostility. Advance purchase rates are not easily changable or refundable.
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Old Apr 2, 18, 2:54 pm
  #1192  
 
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold, IHG Spire RA, Kimpton Inner Circle
Posts: 221
Today I logged in to my account to check my upcoming reservation and an E-Upgrade offer has appeared which I have not noticed for this current booking before, When I made my original booking within a day or two it had the 2 cat upgrade applied as I'm a RA, So to my surprise when I clicked on the E-Upgrade the offer was for double occupancy Club access for HKD1380!! which makes no sense as club is an RA benefit??

It's my first time at this property so I hope this is just a blip that is perhaps applied to all bookings before arrival.
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Old Apr 2, 18, 8:23 pm
  #1193  
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 4,461
Originally Posted by shoven View Post
Today I logged in to my account to check my upcoming reservation and an E-Upgrade offer has appeared which I have not noticed for this current booking before, When I made my original booking within a day or two it had the 2 cat upgrade applied as I'm a RA, So to my surprise when I clicked on the E-Upgrade the offer was for double occupancy Club access for HKD1380!! which makes no sense as club is an RA benefit??

It's my first time at this property so I hope this is just a blip that is perhaps applied to all bookings before arrival.
This sounds like an automated email which does not take your status in account. They still upgrade RAs to club + 2 categories. At least they did 2 days ago.
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Old Apr 3, 18, 6:50 am
  #1194  
 
Join Date: Sep 2005
Location: DUS (and somewhere in transit)
Programs: LH SEN, AB PLAT, BA Gold, Hilton Lifetime Diamond, SPG Lifetime Platinum, IHG RA, Hyatt Globalist
Posts: 9,794
Originally Posted by Chinatrvl View Post
club superior results in a club deluxe, a one level from deluxe.
What is a "Club Superior" in Hong Kong?? To my recollection, they sell you a "Superior with Club Access", but they do not have dedicated Club rooms or Club floors
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Old May 4, 18, 2:58 pm
  #1195  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: SPG/Marriott Platinum, AA Gold, JGC, IHG Platinum, AC 25K, WS Silver
Posts: 820
For award night reservation (using certificate) is there a charge on 3rd person? Does it depend on rollaway bed request or not?

I see they charge 800 for 3rd person on cash rates but it's not displayed on points, any experience?
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Old May 4, 18, 10:29 pm
  #1196  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 4,984
Originally Posted by jix View Post
For award night reservation (using certificate) is there a charge on 3rd person? Does it depend on rollaway bed request or not?

I see they charge 800 for 3rd person on cash rates but it's not displayed on points, any experience?
IHG award nights under t+c's are for double room and 2ppn occupancy.

A 3rd/4th ppn is chargable assuming booked award night (or same for paid) room is not limited by size to only 2ppn maximum in which case a booking of such does not carry text about 3rd/4th person extra charges
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Old May 18, 18, 5:39 pm
  #1197  
 
Join Date: Nov 2010
Location: Florida:)
Programs: AA, HH, SPG, UA
Posts: 263
I have one night stop-over in Hong Kong and was planning on to use my annual free night cert. Last time I was there they had construction going on, but it didnt affect us. I have read and also heard from my friend who was there last year that the construction has increased. Anyone know how it is now?? Basically want to know how the construciton is affecting the the pools especially the infinity pool. Is the boardwalk/avenue of the stars fully open? Thanks
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Old May 19, 18, 2:08 pm
  #1198  
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Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
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Originally Posted by express3 View Post
I have one night stop-over in Hong Kong and was planning on to use my annual free night cert. Last time I was there they had construction going on, but it didnt affect us. I have read and also heard from my friend who was there last year that the construction has increased. Anyone know how it is now?? Basically want to know how the construciton is affecting the the pools especially the infinity pool. Is the boardwalk/avenue of the stars fully open? Thanks

Hi,

The Avenue of the Stars is still closed and the statues have been moved to the Garden of the Stars on the other side of Sailsbury Road.
There is also construction going on by the museum of art close to the IC.
I was at the Sheraton at the end of april and often there was a large crane/barge in the harbour in front of the IC

Regards

TBS
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Old May 20, 18, 11:36 am
  #1199  
 
Join Date: Nov 2010
Location: Florida:)
Programs: AA, HH, SPG, UA
Posts: 263
Originally Posted by The _Banking_Scot View Post
Hi,

The Avenue of the Stars is still closed and the statues have been moved to the Garden of the Stars on the other side of Sailsbury Road.
There is also construction going on by the museum of art close to the IC.
I was at the Sheraton at the end of april and often there was a large crane/barge in the harbour in front of the IC

Regards

TBS
Thank you so much! I'm hoping those cranes don't obstruct the view from the pool area!
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Old May 21, 18, 3:32 am
  #1200  
 
Join Date: Mar 2014
Posts: 6
Hello,

I am redeeming some rewards night in this hotel.

I was wondering if they provide free breakfast for rewards night...
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