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New Qualifying Levels - Awarding 25k points at 55k level?

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Old Apr 10, 2020, 1:42 am
  #1  
Original Poster
 
Join Date: Nov 2014
Programs: IHG Spire Elite,Star Alliance
Posts: 121
New Qualifying Levels - Awarding 25k points at 55k level?

Now that the qualifying level for Spire Elite is down to 55 nights (and the other have reduced too of course) will the 25k points still be awarded once that level is reached. I ask as i am on 55 nights but have not seen anything. I dont know whether they have suspended this benefit

Anyone know or seen anything?
Markx is offline  
Old Apr 11, 2020, 4:16 am
  #2  
Moderator: InterContinental Hotels and Germany
 
Join Date: Oct 2002
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I haved edited the title to reflect, that the question is about awarding 25k points after reaching (only) 55k points rathern than the new qualifying levels in general

FLYGVA
co-moderator IHG Forum
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Old Apr 12, 2020, 5:03 pm
  #3  
 
Join Date: Dec 2013
Location: Berlin
Programs: DL Diamond, AB Platinum :( , AS 50K, Hilton Diamon, Marriott Gold, IHG Diamond AMB
Posts: 51
Has your account changed to reflect Spire Elite or does it still show Plat?
mreay is offline  
Old Apr 12, 2020, 10:35 pm
  #4  
 
Join Date: Sep 2017
Posts: 575
Originally Posted by Markx
Now that the qualifying level for Spire Elite is down to 55 nights (and the other have reduced too of course) will the 25k points still be awarded once that level is reached. I ask as i am on 55 nights but have not seen anything. I dont know whether they have suspended this benefit

Anyone know or seen anything?
Their systems have not updated yet. It normally takes 75 nights or 75k to get spire. Now its 55 nights or 55k. I achieved 55k and my gift option never popped up. I called and the agent told me that they have yet to update the system through IT. Once I hit 75k points the bonus gift options popped up for the 25k to select. I wouldn't be surprised if it took them months to fix this issue.
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Old Apr 13, 2020, 1:53 am
  #5  
336
 
Join Date: Apr 2013
Posts: 1,443
Originally Posted by Marriott15
Their systems have not updated yet.
Since the creation of the "Spire"-level, I qualified each year. Never has the website functionally worked for me to select the 25k points or grant Plat status.

So I wouldn't expect them to fix anything to their consistent inconsistency.
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Old Apr 13, 2020, 12:33 pm
  #6  
 
Join Date: Nov 2019
Programs: UA 1K, IHG Spire Ambassador, Hyatt Globalist, Marriott Platinum
Posts: 146
I have the 25k points/gift platinum status benefit waiting to be claimed in my account. 72.5k points, 21 nights this year. The completion bar for qualifying points is filled all the way even though the required nights has not changed from 75 nights. Everything on their website is pretty inconsistent it seems.
BusinessCasualSport is offline  
Old Apr 13, 2020, 3:54 pm
  #7  
FlyerTalk Evangelist
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Originally Posted by Marriott15
Their systems have not updated yet. It normally takes 75 nights or 75k to get spire. Now its 55 nights or 55k. I achieved 55k and my gift option never popped up. I called and the agent told me that they have yet to update the system through IT. Once I hit 75k points the bonus gift options popped up for the 25k to select. I wouldn't be surprised if it took them months to fix this issue.
Are you still travelling around? Isn't US pretty in a locked down?
nacho is offline  
Old Apr 13, 2020, 11:48 pm
  #8  
 
Join Date: Sep 2017
Posts: 575
Originally Posted by nacho
Are you still travelling around? Isn't US pretty in a locked down?

Nope my last stay was checking out 3/9.

I got 75k points doing 7 nights. 10k point packages that counted and then the regular stay. I was averaging almost 14k a stay and about 11,800 qualifying points a stay.
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Marriott15 is offline  
Old Apr 14, 2020, 8:03 am
  #9  
 
Join Date: May 2009
Location: UK
Posts: 3,951
Originally Posted by 336
Since the creation of the "Spire"-level, I qualified each year. Never has the website functionally worked for me to select the 25k points or grant Plat status.

So I wouldn't expect them to fix anything to their consistent inconsistency.
Likewise! Had the gift option offered the first I made Spire, however never received it subsequent years.
pazza2000 is offline  


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