Nov 18, 2020, 12:27 pm
Last edit by: username
12/17/21 - separate thread discussing the already-extended certificates expiring 12/31/2021: https://www.flyertalk.com/forum/intercontinental-hotels-ihg-rewards-intercontinental-ambassador/2054777-will-ihg-extend-expiration-certificates-set-expire-12-31-21-a-6.html
12/16 Updated today: https://thepointsguy.com/news/ihg-free-night-update/
12/15 People are seeing a new certificate posted with expiration of 8/31/2021
12/8 Doctor of Credit: https://www.doctorofcredit.com/rumor-ihg-to-extend-free-night-certificates-until-august-2021/
12/8 The Points Guy: https://thepointsguy.com/news/ihg-free-night-update
12/3 Loyalty Lobby: https://loyaltylobby.com/2020/12/03/opinion-ihg-is-really-shortsighted-for-not-extending-expiring-certificates
11/18 Loyalty Lobby: https://loyaltylobby.com/2020/11/18/...g-certificates
IHG Executive Contact Information for those who want to escalate:
https://www.elliott.org/company-contacts/intercontinental-hotels/
12/16 Updated today: https://thepointsguy.com/news/ihg-free-night-update/
12/15 People are seeing a new certificate posted with expiration of 8/31/2021
12/8 Doctor of Credit: https://www.doctorofcredit.com/rumor-ihg-to-extend-free-night-certificates-until-august-2021/
12/8 The Points Guy: https://thepointsguy.com/news/ihg-free-night-update
12/3 Loyalty Lobby: https://loyaltylobby.com/2020/12/03/opinion-ihg-is-really-shortsighted-for-not-extending-expiring-certificates
11/18 Loyalty Lobby: https://loyaltylobby.com/2020/11/18/...g-certificates
IHG Executive Contact Information for those who want to escalate:
https://www.elliott.org/company-contacts/intercontinental-hotels/
Coronavirus: Extension of Annual Free Night from IHG Rewards Club Visa / Mastercard
Apr 30, 2020, 5:15 pm
#151
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
Same here, mine that expired on April 17 reappeared with the same dates as yours.
The original one though was an uncapped night, having been issued prior to May 1, 2019. It appears to have come back as a 40,000-point capped night, with an issue date of April 2, 2020.
The T&Cs attached to it no longer has the wording about certificates issued prior to May 1, 2019, leading me to believe that they consider this a new, capped, certificate.
The original one though was an uncapped night, having been issued prior to May 1, 2019. It appears to have come back as a 40,000-point capped night, with an issue date of April 2, 2020.
The T&Cs attached to it no longer has the wording about certificates issued prior to May 1, 2019, leading me to believe that they consider this a new, capped, certificate.
May 18, 2020, 11:11 am
#152
Join Date: Dec 2010
Location: New York
Posts: 453
The original one though was an uncapped night, having been issued prior to May 1, 2019. It appears to have come back as a 40,000-point capped night, with an issue date of April 2, 2020.
The T&Cs attached to it no longer has the wording about certificates issued prior to May 1, 2019, leading me to believe that they consider this a new, capped, certificate.
The T&Cs attached to it no longer has the wording about certificates issued prior to May 1, 2019, leading me to believe that they consider this a new, capped, certificate.
I noticed that on the website, when I tried to redeem a cert, the same Chase Anniversary Night rate preference code appears in the search field - whether or not I'm trying with the capped or uncapped cert. Led me to believe that the IHG IT is simply not engineered to handle 2 different certificate types (capped and uncapped) since it was technically not possible pre COVID.
So here's the trick that I found made it work: book a dummy night with your capped certificate first, so it's no longer available in your account. THEN, try redeeming the uncapped one and boom, all the properties above 40k are suddenly available. Make your booking, and then cancel the dummy capped night to get it back.
Last edited by Klems; May 19, 2020 at 2:33 pm
May 18, 2020, 11:50 am
#153
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
So here's the trick that I found made it work: book a dummy night with your capped certificate first, so it's no longer available in your account. THEN, try redeeming the uncapped one and boom, all the properties above 40k are suddenly available. Make your booking, and then cancel the dummy capped night to get it back.
It's a shame that customers are forced to figure out how to accomplish that which the programmers failed to consider, and I'm glad you were successful. Thanks for sharing.
Aug 9, 2020, 9:10 am
#155
Join Date: Sep 2002
Location: NOVA
Programs: IHG Rewards Platinum, Marriott Gold, Hilton Diamond, UA/DL/AA Back of the plane...
Posts: 4,612
Anyone try yet to see if they will extend them any more than this pretty poor policy did? I really don't see us traveling this year. I guess I could do a road trip somewhere just to get away but really don't see that happeing.
Aug 19, 2020, 12:37 am
#156
Join Date: May 2009
Posts: 821
I don't have you beat - but mine was not very good either. December 11th extended until the 31st.
Anyone try yet to see if they will extend them any more than this pretty poor policy did? I really don't see us traveling this year. I guess I could do a road trip somewhere just to get away but really don't see that happeing.
Anyone try yet to see if they will extend them any more than this pretty poor policy did? I really don't see us traveling this year. I guess I could do a road trip somewhere just to get away but really don't see that happeing.
Thanks!
Aug 22, 2020, 5:14 pm
#158
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,967
The weeks of being home are just flying by and December 31 will be here before we know it. In the US, my expectation is there will be continued up-and-down with COVID so I probably won't be going anywhere. I wish they could either extend it further or let us turn them into points....
Sep 11, 2020, 4:00 pm
#159
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
From my chat with IHG on April 17, 2020 - "Upon checking, Chase Free Nights expiring from 01 March 2020 will be valid until December 2020. Your free night will be extended automatically in the following weeks.
ok great so it will happen automatically, eventually? Michelle L.: 09:58 That is correct. It's just being done by the system per batch.
ok great so it will happen automatically, eventually? Michelle L.: 09:58 That is correct. It's just being done by the system per batch.
Last edited by milemission; Sep 11, 2020 at 10:50 pm
Sep 12, 2020, 11:20 am
#161
Join Date: Aug 2014
Posts: 3,723
Reward Night reservations may be booked for multiple hotel rooms (up to 9) on the same stay date at the same property, provided the IHG Rewards Club Member number is recorded on each reservation, the required Points are redeemed for each room, and there is available inventory
Sep 14, 2020, 12:06 pm
#162
Join Date: Feb 2009
Posts: 6,605
My 2020 IHG free night posted today and it's good for a bit over 18 months
9/14/2020 - 3/23/2022
I sure wish they would extend my 2019 free night which shows 9/14/2019 - 12/31/2020
Book 1 between
09/15/2019 - 12/31/2020
Book 1 between
09/14/2020 - 03/23/2022
9/14/2020 - 3/23/2022
I sure wish they would extend my 2019 free night which shows 9/14/2019 - 12/31/2020
Book 1 between
09/15/2019 - 12/31/2020
Book 1 between
09/14/2020 - 03/23/2022
Sep 14, 2020, 6:59 pm
#163
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,451
Does anyone have any intel on whether certs expiring 12/31/2020 might be further extended into 2021? My guess, and reasonable expectation given travel is picking up again, is that they won't, but if anyone has any solid information to the contrary, that would be great to share!
Sep 16, 2020, 3:13 am
#164
Join Date: Jul 2015
Programs: On Business
Posts: 8
I have a certif expiring 12/31/2020 too and I'm unlikely to be to use it. I queried this with IHG and this is the email response I received today: 'Because of the COVID-19 virus situation, IHG has decided that US/UK Anniversary Free Nights that expire in 2020 after 01 March 2020 will be honored until 31 December 2020 for now. Anniversary Free Nights that are issued in 2020 will be valid for 18 months. We will send out an email notification if the extension will be adjusted at a later date.'
I'm not holding my breath.
I'm not holding my breath.