Spire Elite Status + Executive Lounge access
#1
Original Poster
Join Date: Jul 2012
Location: NY
Programs: UA, Marriott, SPG, Hyatt, Hilton, Omni
Posts: 108
Spire Elite Status + Executive Lounge access
Apologies if there is already a thread on this but I'm not too familiar with the IHG program - wanted to check if Spire Elite status automatically gets me access to the executive lounge at one of their Intercontinental properties. When I was looking to book online, there was a standard room rate and then separately a standard room rate with execute lounge access for almost $100 extra. If I already get the lounge access then no need to book the more expensive rate, or alternatively I might look at other hotels nearby.
Thanks
Thanks
#3
Original Poster
Join Date: Jul 2012
Location: NY
Programs: UA, Marriott, SPG, Hyatt, Hilton, Omni
Posts: 108
Oh, well that's disappointing to hear - both Marriott and Hilton offer lounge access to their top tier status, I guess I assumed IHG did as well. The IHG room upgrades as well have been hit or miss, but more miss than hit as of late in my recent experiences. All the more fodder to book elsewhere, though I did value the Intercontinental location above the Marriott and Hilton properties....
#4
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,528
I never have a problem getting late check out. Not one time ever as a Spire Elite. The easy earning of points and low redemption values make IHG's program superior to other loyalty programs.
#5
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,948
The best anyone can honestly say about IHG is that they run a program - no point saying "loyalty" since there aren't any elite benefits of note - that is different from the other major chains and that when IHG hands out lots of promo bonus points it works for some people.
#6
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,758
What absolutely does not happen is club access at IC properties unless you are RA.
Effectively the programme standards for all but IC RA and Kimpton IC are so loose that it becomes a property by property decision. So you never quite know how you will be treated at a new property until you try it. Even past experience as recorded here is not always a great guide.
#7
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,949
If you want a measure of certainty about breakfasts, lounges and your future in a hotel programme, you simply will not get it with IHG. If it's important to you, think about Hilton Honors.
I was thrown out of the RA programme after 14 years, so grabbed the top status deals offered by Hilton and Marriott/SPG. The transfer of 90+ nights a year from IC's, and a generous handful from other IHG hotels, will allow me to maintain my new status in both programmes with ease.
In practice I've settled on Hilton, complemented by stays at those IC's that continue to treat me well, and nights at other IHG hotels that offer value (there are some!). And I've well over a million IHG points to use up.
Although many Hiltons are in an odd 4 to 5 star limbo, and Hilton executive lounges are no match for the better IC club facilities, I am really pleased that:
Don't get me wrong. RA + IC is a very sweet spot. But the IC footprint isn't that extensive, and there's always the risk you'll get kicked in the teeth if you don't match the opaque requalification requirements
I was thrown out of the RA programme after 14 years, so grabbed the top status deals offered by Hilton and Marriott/SPG. The transfer of 90+ nights a year from IC's, and a generous handful from other IHG hotels, will allow me to maintain my new status in both programmes with ease.
In practice I've settled on Hilton, complemented by stays at those IC's that continue to treat me well, and nights at other IHG hotels that offer value (there are some!). And I've well over a million IHG points to use up.
Although many Hiltons are in an odd 4 to 5 star limbo, and Hilton executive lounges are no match for the better IC club facilities, I am really pleased that:
- I get breakfast at any Hilton, Doubletree or Hilton Garden Inn. And that happens on award nights, too. No question. No uncertainty.
- Where there's an executive lounge, I'm welcome to use it. Again, that's the case on award night, too. No negotiating. No uncertainty.
- ditto room ugrades: paid stays and reward nights.
- I know exactly what i need to do to maintain status. Again, no uncertainty.
- Lifetime Diamond status is attainable.
- It's a single cohesive programme encompassing all the major Hilton brands
Don't get me wrong. RA + IC is a very sweet spot. But the IC footprint isn't that extensive, and there's always the risk you'll get kicked in the teeth if you don't match the opaque requalification requirements
#8
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,198
Apologies if there is already a thread on this but I'm not too familiar with the IHG program - wanted to check if Spire Elite status automatically gets me access to the executive lounge at one of their Intercontinental properties. When I was looking to book online, there was a standard room rate and then separately a standard room rate with execute lounge access for almost $100 extra. If I already get the lounge access then no need to book the more expensive rate, or alternatively I might look at other hotels nearby.
Thanks
Thanks
#9
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,758
If you want a measure of certainty about breakfasts, lounges and your future in a hotel programme, you simply will not get it with IHG. If it's important to you, think about Hilton Honors.
I was thrown out of the RA programme after 14 years, so grabbed the top status deals offered by Hilton and Marriott/SPG. The transfer of 90+ nights a year from IC's, and a generous handful from other IHG hotels, will allow me to maintain my new status in both programmes with ease.
In practice I've settled on Hilton, complemented by stays at those IC's that continue to treat me well, and nights at other IHG hotels that offer value (there are some!). And I've well over a million IHG points to use up.
Although many Hiltons are in an odd 4 to 5 star limbo, and Hilton executive lounges are no match for the better IC club facilities, I am really pleased that:
Don't get me wrong. RA + IC is a very sweet spot. But the IC footprint isn't that extensive, and there's always the risk you'll get kicked in the teeth if you don't match the opaque requalification requirements
I was thrown out of the RA programme after 14 years, so grabbed the top status deals offered by Hilton and Marriott/SPG. The transfer of 90+ nights a year from IC's, and a generous handful from other IHG hotels, will allow me to maintain my new status in both programmes with ease.
In practice I've settled on Hilton, complemented by stays at those IC's that continue to treat me well, and nights at other IHG hotels that offer value (there are some!). And I've well over a million IHG points to use up.
Although many Hiltons are in an odd 4 to 5 star limbo, and Hilton executive lounges are no match for the better IC club facilities, I am really pleased that:
- I get breakfast at any Hilton, Doubletree or Hilton Garden Inn. And that happens on award nights, too. No question. No uncertainty.
- Where there's an executive lounge, I'm welcome to use it. Again, that's the case on award night, too. No negotiating. No uncertainty.
- ditto room ugrades: paid stays and reward nights.
- I know exactly what i need to do to maintain status. Again, no uncertainty.
- Lifetime Diamond status is attainable.
- It's a single cohesive programme encompassing all the major Hilton brands
Don't get me wrong. RA + IC is a very sweet spot. But the IC footprint isn't that extensive, and there's always the risk you'll get kicked in the teeth if you don't match the opaque requalification requirements
Whilst there is more certainty about some things it is true there are massive downsides. Firstly standard redemption rate reward nights can be very hard to find at many properties especially at times when they have most value. Secondly room upgrades can be very hard to find and I now routinely check ahead of my arrival what rooms are available for sale and will argue for an upgrade if necessary at check in, as less than 1 in 10 stays recently have had a meaningful proactive upgrade. On paid stays the breakfast benefit can be immaterial since many corporate rates include breakfast and I would ALWAYS trade a free breakfast for a meaningful upgrade. Few Hilton properties have great breakfast offerings (with a few honourable exceptions). Finally you are kidding about LT status at Hilton being easy to achieve, they lost 2 years of my stay history and despite 16 years of Diamond I seem to be another 15 years off at my current stay patterns.
The previously great SPG has been gutted by Marriott where as a Plat (really now old Marriott Gold) decent upgrades are hard to come by proactively and since my Marriott Status was effectively downgraded from old MR Plat (now Titanium) to Old MR Gold (now Platinum) my experiences have been notably worse except in a few properties I stay at regularly (and even in some of those). There is also no path to LT Titanium as a top status so I stay with Marriott as a LT Plat on those occasions that I cannot make IHG or Hilton work for me.
Whatever the imperfections of IHG (and they are myriad) on a practical basis I tend to find that I get better and more consistent treatments as a RA/Spire/Kimpton IC than I do at any of the other chains I hold status. This doesn't mean that IHG is great (because the sheer randomness of status recognition means IHG gets fewer stays from me than they could) but to say the HH or Bonvoy is great just to put the boot into IHG is I think unfair.
#10
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,163
The big adantage of IHG's programm is not the status recognition (with the exception of IC) but the "return on investment". I normally get back 9% via the cashback sites, about 7% cash value via the regular points (20 points per Dollar and costs of 260k points for a 1000 Dollar prepaid CC) and probably about 3% cash value via the ongoing points promotions. However, combined with IC benefits and pretty good corporate rates, this turns out to be a great programm.
#11
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,948
The big adantage of IHG's programm is not the status recognition (with the exception of IC) but the "return on investment". I normally get back 9% via the cashback sites, about 7% cash value via the regular points (20 points per Dollar and costs of 260k points for a 1000 Dollar prepaid CC) and probably about 3% cash value via the ongoing points promotions. However, combined with IC benefits and pretty good corporate rates, this turns out to be a great programm.
But you can actually get a higher ROI at Marriott, and get elite benefits as well...
#12
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,949
I think you paint an overly rosy picture of Hilton......
....Finally you are kidding about LT status at Hilton being easy to achieve, they lost 2 years of my stay history and despite 16 years of Diamond I seem to be another 15 years off at my current stay patterns.
Whatever the imperfections of IHG (and they are myriad) on a practical basis I tend to find that I get better and more consistent treatments as a RA/Spire/Kimpton IC than I do at any of the other chains I hold status.
....Finally you are kidding about LT status at Hilton being easy to achieve, they lost 2 years of my stay history and despite 16 years of Diamond I seem to be another 15 years off at my current stay patterns.
Whatever the imperfections of IHG (and they are myriad) on a practical basis I tend to find that I get better and more consistent treatments as a RA/Spire/Kimpton IC than I do at any of the other chains I hold status.
You seem to have misunderstood or misread my post. I'm not comparing RA benefits with Diamond benefits. I'm happy to declare RA and IC one of the best combinations in the hotel world.
My message is a simple one. If you are a Spire and/or Ambassador you might get some form of upgrade on paid stays, but you will not be be offered breakfast, and you will not be given lounge access at IHG hotels that follow programme rules, and that's mot of them. At those hotels that follow the rules, you'll get diddly squat on award stays.
But if you are Hilton Diamond, roughly the equivalent of Spire/Ambassador, you are certain to receive breakfast on (virtually) all stays and get lounge access at any hotels with lounges. And you'll receive those benefits, including room upgrades, on award stays.
When it comes to awards, IHG restricts this to entry level rooms. At many Hilton properties you can opt to use more points to book fancier accommodation.
There are of course awkward elements to the HH programme. I'm not trying to paint it in a rosy glow. I simply suggest if you want certainty and consistency when it comes to benefits, and a wider range of benefits, you are more likely to find these in the Hilton programme.
If you value the ability to earn extra points then that's what you'll get that from IHG.
Oh, and I didn't say lifetime Diamond is easy to attain. I said it can be attained: it exists.
IHG Ambassador/Priority Club has no concept of lifetime membership.
#13
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,949
[QUOTE=Flying Lawyer;31149189]The big adantage of IHG's programm is not the status recognition (with the exception of IC) but the "return on investment". I normally get back 9% via the cashback sites..../QUOTE]
Yes, a Hilton disappointment is that they limit Diamonds to just 1% on all the cashback sites I use. IHG was up to 15% on some of them earlier this year, but it's now back to 6%
Yes, a Hilton disappointment is that they limit Diamonds to just 1% on all the cashback sites I use. IHG was up to 15% on some of them earlier this year, but it's now back to 6%
#14
Join Date: Sep 2011
Location: Milan
Programs: QR Plat, HH Diamond
Posts: 419
there are no hard and fast rules on how Spire status members will be treated
I think the overall recognition has been excellent and I appreciate the Rollover nights but if you are granted access to a lounge, the offering is usually rather low quality, certainly in the evening
so it all depends on the city / country your hotel is located in whether IHG or Hilton or ?? is better
Hilton has been fantastic in some locations, guaranteed decent breakfast, the odd upgrade and often drink vouchers but point redemptions seem to be a poor value and there really are no extra earning opportunities outside certain credit cards
I think the overall recognition has been excellent and I appreciate the Rollover nights but if you are granted access to a lounge, the offering is usually rather low quality, certainly in the evening
so it all depends on the city / country your hotel is located in whether IHG or Hilton or ?? is better
Hilton has been fantastic in some locations, guaranteed decent breakfast, the odd upgrade and often drink vouchers but point redemptions seem to be a poor value and there really are no extra earning opportunities outside certain credit cards
#15
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,949
Some rogue hotels ignore the rules but at any time might be persuaded it's in their best interests to toe the brand line. Most of the rebel properties appear to be in Asia, though:
- One of the Jakarta properties lost its generous spirit last year ... along with a bunch of its Spire regulars.
- The CP in Bangkok revised its policy on upgrades and club access even earlier.
- For years the CP in Dubai Deira kept its customer base loyal, despite the hotel's age and awful location, by giving club access and excellent room upgrades to Plats and above. But now nobody gets status-led club access. The hotel cites IHG rules.
So rules do exist. Some properties flout them, but enforcement of brand conformity seems to be whittling down those tall poppies