IHG- significantly devalues Elite Benefits in NYC and now charging 'amenities fees'
I am spire elite and stayed many nights last year in NYC at a spectrum of IHG properties from HIE to Kimpton and Crown Plaza as well as the Candlewood Suites. NY is pricy and I had been accruing points while becoming Spire late last year.
New this year is that many IHG properties in NY City are charging a daily 'amenities' fee of 25-30 USD a night. Besides the annoyance factor, I am now spending on benefits I used to get either by being IHG Platinum/Spire; for instance, while I still have yet to see a breakfast or lounge access at any IHG hotel other than the ones that offer it to everyone (Staybridge, HIE) I have to pay the amenities fee to cover internet access, gym access, and perks that should be granted to everyone or certainly their most loyal travelers. It smacks of devaluation and lack of transparency. I hope the competing hotels in NYC do not race to the bottom like this. I am Lifetime platinum with marriott and gold with Hilton, I usually get a comp'd breakfast or lounge access if they have one, plus internet, gym access.... and I dont have to justify my expense report when someone asks whats with this amenities fee? Fix this IHG! |
Most chains now do this in nYC
Most chains have implemented an "amenity fee" or "destination fee" ... you will note that average rates have fallen by about the same amount.
If you stay a lot at InterContinental Hotels, and make Royal Ambassador, you will get the amenity fee waived at the IC Times Square and IC Barclay. Spire, nope . |
The sky isn't falling, like you make it out to believe. This is a common practice amongst many hotel chains now as they generally don't pay commissions on the fees when sold through OTAs and it allows them to advertise a lower "price". Not that I like it, but it's basically built into the price. Them "removing" these fees, they just increase the price elsewhere.
I just had a stay in Times Square and my fees were waived for a reward night. That annoys me when I have fees when the room should be free. Do a price comparison of IHG hotels vs Mariott hotels in NYC. Then come back and tell me about all of your free breakfasts and fees. |
Doesn't it also lower the tax liability? I know that's a driver on the airline bundling side since things like seat/bag fees are generally exempt from taxes that only apply to the base fare.
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@pjcflip
Here's a recent Marriott thread about NY resort fees: https://www.flyertalk.com/forum/marr...-nyc-50-a.html |
I should have known... thank you. I havent tested the marriott waters much yet this year to see it but last week I stayed at the Marriot VC Pulse in midtown and there was no amenities fee though there werent much amenities either but it was a nice spot.
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Originally Posted by pjcflip
(Post 30667647)
I should have known... thank you. I havent tested the marriott waters much yet this year to see it but last week I stayed at the Marriot VC Pulse in midtown and there was no amenities fee though there werent much amenities either but it was a nice spot.
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Originally Posted by hotelboy
(Post 30668406)
Would you rather have your room rate go up $30 to cover the costs?
Hell, make it a law. |
Originally Posted by hotelboy
(Post 30668406)
Would you rather have your room rate go up $30 to cover the costs?
In many markets, the full price that will need to be paid needs to be advertised - this is a much better situation |
Originally Posted by hotelboy
(Post 30668406)
Would you rather have your room rate go up $30 to cover the costs?
$25 amenities fee for internet/gym, $25 utilities fee to cover electricity and water, $25 service fee so they can pay their staff less, $25 room fee for housekeeping, then they will have the lowest headline rate out of everyone! For me internet access is as essential as having a shower and sink in a hotel room, so if internet access can be "unbundled" why not just "unbundle" everything about the hotel in the first place? |
Originally Posted by vsevolod4
(Post 30667444)
Most chains have implemented an "amenity fee" or "destination fee" ... you will note that average rates have fallen by about the same amount.
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Originally Posted by hotelboy
(Post 30668406)
Would you rather have your room rate go up $30 to cover the costs?
Moreover, it creates issues when sorting through a given chain's listed rates on their website. I get that taxes will vary a bit by destination. C'est la vie. But usually that won't be to the tune of $20/night for an otherwise similarly-priced room (unless we're talking five-star hotels in a major city). I'm actually a bit annoyed that OTAs haven't just taken to either including the fee outright in the listed prices (so a $99 room with a $20 fee would be listed at $119) or alongside it (so that room would be openly listed as $99+$20) since I can't be the only one who has gotten stuck doing the back-out-and-re-check-prices game. Then again, I wish they'd also allow you to throw in parking (which is sometimes a concern for me and sometimes not) to estimate your actual cost for staying somewhere...Orlando hotels seem to be about half-and-half on charging for parking, for example. |
Originally Posted by :D!
(Post 30669557)
Yes as per Dave Noble, but also, hotels don't set their rates according to what it costs them to provide the services. They set their rates as high as they think people are willing to pay.
$25 amenities fee for internet/gym, $25 utilities fee to cover electricity and water, $25 service fee so they can pay their staff less, $25 room fee for housekeeping, then they will have the lowest headline rate out of everyone! For me internet access is as essential as having a shower and sink in a hotel room, so if internet access can be "unbundled" why not just "unbundle" everything about the hotel in the first place? |
Get used to it
Originally Posted by GrayAnderson
(Post 30670503)
I'm actually a bit annoyed that OTAs haven't just taken to either including the fee outright in the listed prices (so a $99 room with a $20 fee would be listed at $119) or alongside it (so that room would be openly listed as $99+$20) since I can't be the only one who has gotten stuck doing the back-out-and-re-check-prices game.
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Originally Posted by hotelboy
(Post 30668406)
Would you rather have your room rate go up $30 to cover the costs?
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