IHG 1Q 2019 Multi Brand Promo (15 JAN - 30 APR) - registration open

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Old Jan 2, 19, 12:08 pm   -   Wikipost
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A new year and a new IHG promotion. Answers to some Frequently Asked Questions below:


For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)

For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.

An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)

'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')

At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.

Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com

The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.

Some offers require booking within the promotion period in addition to staying during the promotion period.

Registration & dashboard link:

https://www.ihg.com/content/us/en/offers/multibrand2019
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Old Apr 10, 19, 9:15 pm
  #271  
 
Join Date: Oct 2010
Location: UK
Posts: 131
Originally Posted by groenroos View Post
I do not disagree with your premise, but I've also been stung in the past (in general, not for this promo) by these catch-all "any rate we deem to be non-qualifying at our sole discretion" clauses, with no joy from calling customer services, no matter what kind of logical argument I could give them.

It could very well be though that this is just a glitch in their IT system. In this particular promo, I've had stays count towards a task, then a few days later disappear, and then re-appear another week later; so some discount rates requiring human intervention to post is certainly par for the course.
To be fair, after contacting them a few times, they resolved my issue. They said they contacted the hotel and it was a qualifying rate (certainly it was not 30% off, only about $20, the same as if I'd booked it at a pre-paid rate a month in advance). The initial 'non-qualifying' stay was reversed and I got credit, which fulfilled the promotion as well :-) I will not, however, book one of those 'flash sale' rates again, if a qualified stay is needed!
groenroos likes this.
Ismilee is offline  
Old Apr 11, 19, 2:47 am
  #272  
 
Join Date: Oct 2018
Programs: BAEC Silver, IHG Platinum, Bonvoy Gold Elite, HHonors Gold
Posts: 118
Originally Posted by Ismilee View Post
To be fair, after contacting them a few times, they resolved my issue. They said they contacted the hotel and it was a qualifying rate (certainly it was not 30% off, only about $20, the same as if I'd booked it at a pre-paid rate a month in advance). The initial 'non-qualifying' stay was reversed and I got credit, which fulfilled the promotion as well :-) I will not, however, book one of those 'flash sale' rates again, if a qualified stay is needed!
Glad to hear it all got resolved in the end! I still have a few stays yet to come to fulfil all my tasks, so it's good to know that IHG is willing to correct non-posting rates retroactively. Enjoy your points!
Ismilee likes this.
groenroos is offline  
Old Apr 14, 19, 1:12 am
  #273  
 
Join Date: Sep 2006
Location: Moscow
Programs: Marriott Plat, IHG Plat Amb
Posts: 1,103
Stayed last weekend, regular points posted Tuesday, but no promotional points yet (was supposed to complete the "Stay 2 brands" task). Is this normal?
Temedar is offline  
Old Apr 14, 19, 11:50 pm
  #274  
336
 
Join Date: Apr 2013
Posts: 953
Can we expend a new promo as from May 1st? Or likely to face a gap?
336 is offline  
Old Apr 16, 19, 3:39 pm
  #275  
Hilton Contributor Badge
 
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond VIP, IHG Spire Am Elite, Best Western Diamond, Club Carlson Gold, Marriott Rewards Silver
Posts: 1,326
Quick question:

Does a 2 night stay, checking in 29th April checking out 1st May count for this promo?
adobbing is offline  
Old Apr 17, 19, 3:24 am
  #276  
 
Join Date: Oct 2018
Programs: BAEC Silver, IHG Platinum, Bonvoy Gold Elite, HHonors Gold
Posts: 118
Originally Posted by adobbing View Post
Does a 2 night stay, checking in 29th April checking out 1st May count for this promo?
No; the stay must be completed on or before April 30, 2019, as per the promo terms and conditions.
groenroos is offline  
Old Apr 17, 19, 10:01 am
  #277  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: UA 1K, DL PM, IHG Spire Amb., Marriott Platinum, National EE
Posts: 99
My offer was:

6,600: Earn 6,600 bonus points when you book 2 Bonus Points Package stay(s) and get to your next reward faster.
36,000: Stay at 6 brands.
4,000: Stay 5 time(s) using your corporate rate. Stays booked through your corporate portal count toward the promotion.
12,000: Book 2 stay(s) of 4 or more consecutive nights.
8,400: Stay 2 weekend(s), including a Saturday night and another night,
16,800: Stay at 6 IHG® hotel(s)
2,000: Stay onceNot a great few months to be staying at the same hotel Tuesday-Thursday with zero flexibility.
rdh0924 is offline  
Old Apr 17, 19, 9:22 pm
  #278  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Spire Elite, Marriott Platinum Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,331
Originally Posted by groenroos View Post
No; the stay must be completed on or before April 30, 2019, as per the promo terms and conditions.
Not correct. You just have to stay by April 30. You can even register on April 30 so your interpretation of the rules is not correct. I've done these for years. I know.
CalItalian is offline  
Old Apr 17, 19, 9:23 pm
  #279  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Spire Elite, Marriott Platinum Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,331
Originally Posted by adobbing View Post
Quick question:

Does a 2 night stay, checking in 29th April checking out 1st May count for this promo?
Yes, you're fine. Don't listen to anyone else. I've stayed up to 300 nights in a year at IHG hotels. I know.
CalItalian is offline  
Old Apr 20, 19, 4:36 am
  #280  
 
Join Date: Oct 2009
Posts: 4,876
Originally Posted by 336 View Post
Can we expend a new promo as from May 1st? Or likely to face a gap?

Last year a promo beginning May 1st was published April 12th
Accelerate 1 May 2018 - 31 July 2018
Hannibal Lecter is offline  
Old Apr 20, 19, 5:16 pm
  #281  
 
Join Date: Mar 2010
Posts: 1,051
Originally Posted by Hannibal Lecter View Post
Last year a promo beginning May 1st was published April 12th
Accelerate 1 May 2018 - 31 July 2018
I inquired and was told it is starting the second or third week of May 2019.
HHonors OUTSIDER is offline  
Old Apr 21, 19, 6:44 pm
  #282  
 
Join Date: Feb 2012
Programs: Aadvantage
Posts: 36
Originally Posted by Temedar View Post
Stayed last weekend, regular points posted Tuesday, but no promotional points yet (was supposed to complete the "Stay 2 brands" task). Is this normal?
I was only offered this task and when I go onto the offers section I see 0 / 40,000 in the progress bar at the top, but "24%" for the status (screenshot attached). I too was concerned, especially when viewing on the app, I was not getting the points but this was not the case.

You can look at individual stays here https://www.ihg.com/rewardsclub/us/e...-mgmt/activity and there should be able to see "Double Your Stay" as a line item within the total earned for a stay.

Unlike accelerate, it's bundled in the total for the Qualifying Stay when looking at the Account Activity and not its own line item there,


. As long as you see stays registering and a percentage in the progress I think you should be getting the points.
spark911 is offline  
Old Apr 22, 19, 11:10 am
  #283  
 
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec
Posts: 1,446
Anyone hearing anything about Q2 promos yet?
bchandler02 is offline  
Old Apr 22, 19, 6:11 pm
  #284  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 24,026
Originally Posted by bchandler02 View Post
Anyone hearing anything about Q2 promos yet?
Two posts above yours is the closest to "hearing anything" yet.
sdsearch is offline  
Old Apr 22, 19, 8:48 pm
  #285  
 
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Plat Ambassador, Marriott Platinum Premier, Hilton Gold, AccorHotels Silver, oneworld Sapphire
Posts: 1,079
Originally Posted by HHonors OUTSIDER View Post
I inquired and was told it is starting the second or third week of May 2019.
This is so bad, I am having a stay right in the beginning
barracuda93 is offline  

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