Jan 2, 2019, 8:08 pm
Last edit by: beachmouse
A new year and a new IHG promotion. Answers to some Frequently Asked Questions below:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
IHG 1Q 2019 Multi Brand Promo (15 JAN - 30 APR) - registration open
Jan 4, 2019, 11:28 pm
#106
Join Date: Feb 2013
Location: Hong Kong
Programs: AC,CX,KE,EK / IHG Spire, 1865 Gateway
Posts: 184
Mine is pretty hard
2000pts - stay once in February
12000pts - stay 2 stays of 4 room consecutive room nights
6600pts - book 2 bonus points packages
2800pts - stay at 6 ihg hotels
10800pts - stay 3 weekends
33600pts - stay at 4 different brands
total 67800pts
2000pts - stay once in February
12000pts - stay 2 stays of 4 room consecutive room nights
6600pts - book 2 bonus points packages
2800pts - stay at 6 ihg hotels
10800pts - stay 3 weekends
33600pts - stay at 4 different brands
total 67800pts
Jan 5, 2019, 1:08 am
#107
Join Date: Oct 2015
Location: Bangkok
Programs: Spire Ambassdor
Posts: 173
This promation the best of me ever time.
earn 64,400 total bonus points when you complete your offers.
- Get closer to the rewards you want when you stay 4 night(s) and earn 8,000 bonus points.
- Stay at 3 brands and get 14,400 bonus points.
- Stay at 2 Holiday Inn® hotel(s)—including Holiday Inn Resort® and Holiday Inn Club Vacations®—and earn 5,600 bonus points
- Stay 2 weekend(s), including a Saturday night and another night, and earn 3,200 bonus points.
- Complete 4 of the 5 offers and earn (an additional) 31,200 bonus points
- Stay once in February and get 2,000 bonus points.
earn 64,400 total bonus points when you complete your offers.
- Get closer to the rewards you want when you stay 4 night(s) and earn 8,000 bonus points.
- Stay at 3 brands and get 14,400 bonus points.
- Stay at 2 Holiday Inn® hotel(s)—including Holiday Inn Resort® and Holiday Inn Club Vacations®—and earn 5,600 bonus points
- Stay 2 weekend(s), including a Saturday night and another night, and earn 3,200 bonus points.
- Complete 4 of the 5 offers and earn (an additional) 31,200 bonus points
- Stay once in February and get 2,000 bonus points.
Jan 5, 2019, 3:32 am
#108
Join Date: Mar 2011
Posts: 12
Forgive me if I'm showing my newbie-ness with this question, but it seems to me that double (and triple) dipping can be easily done with many of the tasks, is that true?
For instance, among my offers are 11,200 for "staying at two different IHG brands," 4,500 for making a cash + points reservation, and 5,600 for "staying at two different IHG hotels." So does this mean that the two stays I booked, two nights at an Intercontinental and one night at a Holiday Inn (the latter using cash + points) will earn me 21,300 points from the promotion? I've read and re-read the fine print on each offer and I certainly don't see any language that precludes that.
For instance, among my offers are 11,200 for "staying at two different IHG brands," 4,500 for making a cash + points reservation, and 5,600 for "staying at two different IHG hotels." So does this mean that the two stays I booked, two nights at an Intercontinental and one night at a Holiday Inn (the latter using cash + points) will earn me 21,300 points from the promotion? I've read and re-read the fine print on each offer and I certainly don't see any language that precludes that.
Jan 5, 2019, 4:12 am
#109
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
I contacted IHG Service Center about the discrepancies in the end date of this promotion (15 March, 15 April or 30 April) and this was the answer I got:
"Thank you for contacting us about this. I apologize for the confusion and inconvenience this has caused. However, I do regret to inform that we have yet to hear further updates regarding this. Kindly allow a few more weeks to receive an update regarding the end date of this promotion.
In the meantime, I would suggest to follow the end date shown on the dashboard, which is 15 March 2019 as this will be counted as the Q1 promotion for 2019."
Unbelievable really!
"Thank you for contacting us about this. I apologize for the confusion and inconvenience this has caused. However, I do regret to inform that we have yet to hear further updates regarding this. Kindly allow a few more weeks to receive an update regarding the end date of this promotion.
In the meantime, I would suggest to follow the end date shown on the dashboard, which is 15 March 2019 as this will be counted as the Q1 promotion for 2019."
Unbelievable really!
Jan 5, 2019, 4:14 am
#110
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
Forgive me if I'm showing my newbie-ness with this question, but it seems to me that double (and triple) dipping can be easily done with many of the tasks, is that true?
For instance, among my offers are 11,200 for "staying at two different IHG brands," 4,500 for making a cash + points reservation, and 5,600 for "staying at two different IHG hotels." So does this mean that the two stays I booked, two nights at an Intercontinental and one night at a Holiday Inn (the latter using cash + points) will earn me 21,300 points from the promotion? I've read and re-read the fine print on each offer and I certainly don't see any language that precludes that.
For instance, among my offers are 11,200 for "staying at two different IHG brands," 4,500 for making a cash + points reservation, and 5,600 for "staying at two different IHG hotels." So does this mean that the two stays I booked, two nights at an Intercontinental and one night at a Holiday Inn (the latter using cash + points) will earn me 21,300 points from the promotion? I've read and re-read the fine print on each offer and I certainly don't see any language that precludes that.
Jan 5, 2019, 6:30 am
#113
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
Holiday Inn Express is a different brand.
Jan 5, 2019, 7:08 am
#114
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG Ambassador)
Posts: 1,382
I contacted IHG Service Center about the discrepancies in the end date of this promotion (15 March, 15 April or 30 April) and this was the answer I got:
"Thank you for contacting us about this. I apologize for the confusion and inconvenience this has caused. However, I do regret to inform that we have yet to hear further updates regarding this. Kindly allow a few more weeks to receive an update regarding the end date of this promotion.
In the meantime, I would suggest to follow the end date shown on the dashboard, which is 15 March 2019 as this will be counted as the Q1 promotion for 2019."
Unbelievable really!
"Thank you for contacting us about this. I apologize for the confusion and inconvenience this has caused. However, I do regret to inform that we have yet to hear further updates regarding this. Kindly allow a few more weeks to receive an update regarding the end date of this promotion.
In the meantime, I would suggest to follow the end date shown on the dashboard, which is 15 March 2019 as this will be counted as the Q1 promotion for 2019."
Unbelievable really!
Nothing ubelievable there at all.
This is what IHG has become.
Even they don't know what's going on.
If I owned or managed an IHG hotel, I would seriously consider leaving this mickey mouse franchise operation.
Jan 5, 2019, 9:40 am
#115
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,259
For instance, among my offers are 11,200 for "staying at two different IHG brands," 4,500 for making a cash + points reservation, and 5,600 for "staying at two different IHG hotels." So does this mean that the two stays I booked, two nights at an Intercontinental and one night at a Holiday Inn (the latter using cash + points) will earn me 21,300 points from the promotion? I've read and re-read the fine print on each offer and I certainly don't see any language that precludes that.
Jan 5, 2019, 12:16 pm
#116
Join Date: Nov 2017
Location: UK
Programs: Mucci Chevalier de Actes Bénéfiques pour les Autres, BAEC Gold.
Posts: 1,478
Something odd is going on.
When I registered on Thursday (3rd Jan) my 'Achievment Bonus' was 'Complete 4 out of 5 offers to earn an additional 71,700 points (I took a screen print of it along with the tasks so have a hard copy).
Today it has changed to::
Your Achievement Bonus
When I registered on Thursday (3rd Jan) my 'Achievment Bonus' was 'Complete 4 out of 5 offers to earn an additional 71,700 points (I took a screen print of it along with the tasks so have a hard copy).
Today it has changed to::
Your Achievement Bonus
Complete 5 of the 5 offers and earn (an additional) 71,700 bonus points.
Has anyone else's number of tasks for the Achievement Bonus changed?
BM
Has anyone else's number of tasks for the Achievement Bonus changed?
BM
Jan 5, 2019, 12:24 pm
#117
Join Date: Jan 2015
Posts: 181
Something odd is going on.
When I registered on Thursday (3rd Jan) my 'Achievment Bonus' was 'Complete 4 out of 5 offers to earn an additional 71,700 points (I took a screen print of it along with the tasks so have a hard copy).
Today it has changed to::
Your Achievement Bonus
When I registered on Thursday (3rd Jan) my 'Achievment Bonus' was 'Complete 4 out of 5 offers to earn an additional 71,700 points (I took a screen print of it along with the tasks so have a hard copy).
Today it has changed to::
Your Achievement Bonus
Complete 5 of the 5 offers and earn (an additional) 71,700 bonus points.
Has anyone else's number of tasks for the Achievement Bonus changed?
BM
Has anyone else's number of tasks for the Achievement Bonus changed?
BM
Was hoping they had it reversed, but it changed to 6 out of 6.
Jan 5, 2019, 12:30 pm
#118
Join Date: Nov 2017
Location: UK
Programs: Mucci Chevalier de Actes Bénéfiques pour les Autres, BAEC Gold.
Posts: 1,478
Obviously they have some sort of IT glitch with their promotion and not just with the 'finish by'date.
I have sent them an e-mail asking why my tasks changed from 4/5 to 5/5 albeit I don't really expect it to be changed back.
BM
Jan 5, 2019, 12:57 pm
#119
Join Date: May 2014
Posts: 411
I have a Reward Stay certificate that i was going to use at an Intercontinental and wondered if this would count towards staying at two different brands, but as you say reward stays don't count I might just save my certificate for later in the year.
Jan 5, 2019, 4:30 pm
#120
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 672
Below is my promotion. I think the formatting is curious that it says "complete 6 out of 7 offers" for the bonus achievement when there are only six offers listed above it. The seventh offer below the achievement bonus, "stay once in February" has traditionally been the sort of offer that is excluded by the achievement bonus. I've noticed the same formatting in others' offers. My specific concern is that it really means to say "complete 6 out of 6 offers." Anyone have any insight into this? Am I overthinking this? 
Stay at 4 brands and get 22,400 bonus points.
Saturday Stays Bonus
Stay 3 weekend(s), including a Saturday night and another night, and earn 7,200 bonus points
Stay at 4 IHG® Hotels
Stay at 4 IHG® hotel(s) and earn 2,800 bonus points.
Earn More, Faster
Earn 6,600 bonus points when you book 2 Bonus Points Package stay(s) and get to your next reward faster.
Stay a Little Longer
Earn 4,000 bonus points when you book 1 stay(s) of 4 or more consecutive nights.
Spend on your IHG® Rewards Club Select Credit Card
Book and pay for one stay with your IHG® Rewards Club Select Credit Card and earn 1,500 bonus points.
Your Achievement Bonus
Complete 6 of the 7 offers and earn (an additional) 44,500 bonus points.
February Bonus Offer
Stay once in February and get 2,000 bonus points.
Earn 91,000 total bonus points.
Discover Our BrandsStay at 4 brands and get 22,400 bonus points.
Saturday Stays Bonus
Stay 3 weekend(s), including a Saturday night and another night, and earn 7,200 bonus points
Stay at 4 IHG® Hotels
Stay at 4 IHG® hotel(s) and earn 2,800 bonus points.
Earn More, Faster
Earn 6,600 bonus points when you book 2 Bonus Points Package stay(s) and get to your next reward faster.
Stay a Little Longer
Earn 4,000 bonus points when you book 1 stay(s) of 4 or more consecutive nights.
Spend on your IHG® Rewards Club Select Credit Card
Book and pay for one stay with your IHG® Rewards Club Select Credit Card and earn 1,500 bonus points.
Your Achievement Bonus
Complete 6 of the 7 offers and earn (an additional) 44,500 bonus points.
February Bonus Offer
Stay once in February and get 2,000 bonus points.
