Jan 2, 2019, 8:08 pm
Last edit by: beachmouse
A new year and a new IHG promotion. Answers to some Frequently Asked Questions below:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
IHG 1Q 2019 Multi Brand Promo (15 JAN - 30 APR) - registration open
Mar 3, 2019, 8:59 pm
#226
Join Date: Jul 2017
Posts: 7
Does anybody have experience with "Book 1 stay(s) using Points & Cash and earn 4,500 bonus points. Points & Cash allows you to book Reward Nights with fewer points." If I book and then cancel. Would it still qualify for the promotion? Thanks!
Mar 5, 2019, 3:30 am
#228
Join Date: Jan 2019
Posts: 5
Mar 5, 2019, 7:45 am
#229
Join Date: Aug 2006
Location: Ottawa
Programs: IC/AMB - Diamond Elite, AC E50K, AA, AM-Onyx, HH-Diamond, BW, Choice - Gold
Posts: 1,736
The following terms are attached to the offer:
Must be an IHG® Rewards Club member and must register your member number in advance to participate in this Offer ("Registration"). Number of bonus points listed above will be awarded after required number of "Points & Cash" Reward Nights have been redeemed/purchased and consumed by the member between 15 January 2019 and 30 April 2019 (both dates inclusive) at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, Kimpton®, EVEN®, avid™, voco™, Regent® Hotels & Resorts or HUALUXE® hotels worldwide (subject to availability determined by individual hotels).
Mar 7, 2019, 4:14 pm
#230
Join Date: Mar 2003
Location: Stafford UK
Programs: BAEC Flying Blue
Posts: 167
My "Book 1 stay using Points & Cash and earn 4,500 bonus points" is now flagged as complete, foillowing a stay last month. However the 4500 points has not yet been added to my balance. Anyone else had the same?
Last edited by martinrennard; Mar 8, 2019 at 3:50 pm
Mar 13, 2019, 4:57 pm
#232
Join Date: May 2015
Posts: 95
Will staying at the Venetian in Vegas count as a brand? Is that under Intercontinental?
I have another promo in my IHG account along with the Q1 multibrand bonus...Book Direct, Return, Earn 8k...but it doesnt outline the details and I dont even remember signing up for it!
I have another promo in my IHG account along with the Q1 multibrand bonus...Book Direct, Return, Earn 8k...but it doesnt outline the details and I dont even remember signing up for it!
Mar 15, 2019, 5:35 am
#233
Join Date: Dec 2009
Programs: BA Gold Guest List, Concorde Room Card, Hilton Diamond
Posts: 728
I have the offer: "Discover Our Brands - Stay at 5 brands and get 20,800 bonus points."
So I planned this out with my 5th brand being the Principal Hotel in Manchester.
But if I look at the terms, the Principal brand is not included?
"Number of bonus points listed above will be awarded after the required number of qualifying room nights have been consumed by the member at the required number of distinct IHG® brand hotels between 15 January 2019 and 30 April 2019 (both dates inclusive) at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, Kimpton®, EVEN®, avid™, voco™, Regent® Hotels & Resorts or HUALUXE® hotels worldwide. Stays at Holiday Inn Resorts®, Holiday Inn Select and the Holiday Inn Club Vacation® properties count as Stays at the Holiday Inn brand and Stays at InterContinental Alliance® Resort properties count as Stays at the InterContinental brand."
So I planned this out with my 5th brand being the Principal Hotel in Manchester.
But if I look at the terms, the Principal brand is not included?
"Number of bonus points listed above will be awarded after the required number of qualifying room nights have been consumed by the member at the required number of distinct IHG® brand hotels between 15 January 2019 and 30 April 2019 (both dates inclusive) at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, Kimpton®, EVEN®, avid™, voco™, Regent® Hotels & Resorts or HUALUXE® hotels worldwide. Stays at Holiday Inn Resorts®, Holiday Inn Select and the Holiday Inn Club Vacation® properties count as Stays at the Holiday Inn brand and Stays at InterContinental Alliance® Resort properties count as Stays at the InterContinental brand."
Mar 16, 2019, 3:33 am
#234
Join Date: Nov 2017
Location: UK
Programs: Mucci Chevalier de Actes Bénéfiques pour les Autres, BAEC Gold.
Posts: 1,485
I have the offer: "Discover Our Brands - Stay at 5 brands and get 20,800 bonus points."
So I planned this out with my 5th brand being the Principal Hotel in Manchester.
But if I look at the terms, the Principal brand is not included?
"Number of bonus points listed above will be awarded after the required number of qualifying room nights have been consumed by the member at the required number of distinct IHG® brand hotels between 15 January 2019 and 30 April 2019 (both dates inclusive) at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, Kimpton®, EVEN®, avid™, voco™, Regent® Hotels & Resorts or HUALUXE® hotels worldwide. Stays at Holiday Inn Resorts®, Holiday Inn Select and the Holiday Inn Club Vacation® properties count as Stays at the Holiday Inn brand and Stays at InterContinental Alliance® Resort properties count as Stays at the InterContinental brand."
So I planned this out with my 5th brand being the Principal Hotel in Manchester.
But if I look at the terms, the Principal brand is not included?
"Number of bonus points listed above will be awarded after the required number of qualifying room nights have been consumed by the member at the required number of distinct IHG® brand hotels between 15 January 2019 and 30 April 2019 (both dates inclusive) at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, Kimpton®, EVEN®, avid™, voco™, Regent® Hotels & Resorts or HUALUXE® hotels worldwide. Stays at Holiday Inn Resorts®, Holiday Inn Select and the Holiday Inn Club Vacation® properties count as Stays at the Holiday Inn brand and Stays at InterContinental Alliance® Resort properties count as Stays at the InterContinental brand."
BM
Mar 16, 2019, 4:49 am
#235
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
https://www.thecaterer.com/articles/...arwood-capital
My understanding is that they will become either intercontinental, Kimpton or I think Voco?
So for this task, would they count as their future branding?
Just wondered whether anyone has stayed at more than one of these properties and had this offer register them as separate brands?
Mar 19, 2019, 1:48 pm
#236
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Mar 20, 2019, 6:50 pm
#237
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
4 Night Stay, 2 reservations, no promo credit :(
"Stay a Little Longer" task requires a 4 night stay. From the promo t+c: "....required number of Qualifying Stay(s) of a minimum of 4 consecutive nights between 15 January 2019 and 30 April 2019 ...."
CS Supervisor said the computer is correctly programmed to not allow a four night stay with 2 reservations back to back. She said to call back after the promotion is over and maybe they'd give me a one time exception.
I told her every hotel chain in the world defines a stay not by reservations but by consecutive nights at a hotel. I asked if I would get welcome amenity points 7 times if I booked 7 consecutive one night stays at a hotel.
Obviously not.
From the IHG General Member t+c: 17. A “Stay” is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/check-out.
Why do we have to go through this every year (sometimes twice a year)? I don't want one time exceptions. I want supervisors who are empowered to use common sense, logic, and experience. We can't count on the computer programmers to correctly program all the promos.
Am I asking for too much?
CS Supervisor said the computer is correctly programmed to not allow a four night stay with 2 reservations back to back. She said to call back after the promotion is over and maybe they'd give me a one time exception.
I told her every hotel chain in the world defines a stay not by reservations but by consecutive nights at a hotel. I asked if I would get welcome amenity points 7 times if I booked 7 consecutive one night stays at a hotel.
Obviously not.From the IHG General Member t+c: 17. A “Stay” is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/check-out.
Why do we have to go through this every year (sometimes twice a year)? I don't want one time exceptions. I want supervisors who are empowered to use common sense, logic, and experience. We can't count on the computer programmers to correctly program all the promos.
Am I asking for too much?
Mar 24, 2019, 10:10 am
#238
Join Date: Oct 2018
Programs: BAEC Gold, IHG Platinum, ALL Gold, Bonvoy Gold Elite, HHonors Gold
Posts: 384
Totally decent promotion for me. Total of 77,700 possible points.
6,000 pts - Stay More, Earn More: stay 6 nights
25,600 pts - Discover Our Brands: stay at 5 brands
5,600 pts - Saturday Stays Bonus: stay 2 weekends
6,600 pts - Earn More, Faster: book 2 Bonus Points Packages
4,000 pts - Stay a Little Longer: book 1 stay of 4 consecutive nights
23,900 pts - Your Achievement Bonus: complete 5 of 6 promotions
4,000 pts - Stay 2 times and get 4,000 bonus points: complete 2 stays
2,000 pts - February Bonus Offer: stay once in February
1 - Upgrade to Gold Elite: stay 2 nights to get Gold for 2019.
Wasn't going to bother initially, but I completed the February offer by accident, and some unexpected stays got me from 1 brand to 3 brands, so I now hatched a plan that should get me everything except for the Stay a Little Longer.
6,000 pts - Stay More, Earn More: stay 6 nights
25,600 pts - Discover Our Brands: stay at 5 brands
5,600 pts - Saturday Stays Bonus: stay 2 weekends
6,600 pts - Earn More, Faster: book 2 Bonus Points Packages
4,000 pts - Stay a Little Longer: book 1 stay of 4 consecutive nights
23,900 pts - Your Achievement Bonus: complete 5 of 6 promotions
4,000 pts - Stay 2 times and get 4,000 bonus points: complete 2 stays
2,000 pts - February Bonus Offer: stay once in February
1 - Upgrade to Gold Elite: stay 2 nights to get Gold for 2019.
Wasn't going to bother initially, but I completed the February offer by accident, and some unexpected stays got me from 1 brand to 3 brands, so I now hatched a plan that should get me everything except for the Stay a Little Longer.
Mar 25, 2019, 5:29 pm
#239
Join Date: Oct 2004
Programs: HH Diamond; Marriott Tit, LTP;Omni Black;IHG Spire; Hyatt Glob
Posts: 124
Promotion points are not posting
I had an email today showing my 'to date' earnings for the promotion. After I signed in, it properly showed my stays for each category but it did not reflect my completions. I called IHG CS and the agent corrected and assigned the proper points.
Mar 26, 2019, 4:41 am
#240
Join Date: Oct 2018
Programs: BAEC Gold, IHG Platinum, ALL Gold, Bonvoy Gold Elite, HHonors Gold
Posts: 384
The "Stay 2 times" offer only posted as completed on my third stay... and now that it is complete, the "Complete 5 of the 6 offers" offers hasn't updated its completion percentage. I also had some of the progress going backwards temporarily.
I'll pin it on legacy IT systems and hope for the best!