Jan 2, 2019, 8:08 pm
Last edit by: beachmouse
A new year and a new IHG promotion. Answers to some Frequently Asked Questions below:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
For a task that says 'Stay X number of times at a Holiday Inn Express' (or Holiday Inn, Intercontinental, etc.) each stay must be at a different property for it to fully credit rather than staying at the same property multiple times.
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
'Redeem points' award nights only count for the 'redeem points' task and no other tasks. (example- an award night does not count toward 'Stay X number of nights')
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/multibrand2019
IHG 1Q 2019 Multi Brand Promo (15 JAN - 30 APR) - registration open
Jan 26, 2019, 2:00 pm
#197
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
So you cannot expect the same posting time for everything IHG. It depends on the promo task as to whether it can post quickly or not.
Feb 3, 2019, 1:38 pm
#198
Join Date: May 2003
Location: Sydney
Programs: AA Exp, UA PP, IC Diamond, HH Diamond, Marriott Titanium, Hyatt Globalist, Amex Centurion
Posts: 477
Did anyone get the February bonus points already?
Do they count for the achievement bonus or not? (5 out of 6 offers, 6 out of 7 offers, etc suggest it does).
Do they count for the achievement bonus or not? (5 out of 6 offers, 6 out of 7 offers, etc suggest it does).
Feb 4, 2019, 6:35 am
#200
Join Date: Mar 2009
Programs: BA Gold A3 Gold PC Platinum
Posts: 154
I don't seem to be able to see any updates on my offers page....it says I'm registered for the promo and I have the original email showing my personalised targets (also with the February 4/5 or 5/5 confusion) but normally I thought there was a page showing % of each target achieved etc....am I missing something ?
Feb 4, 2019, 7:53 am
#201
Join Date: Nov 2017
Location: UK
Programs: Mucci Chevalier de Actes Bénéfiques pour les Autres, BAEC Gold.
Posts: 1,485
I don't seem to be able to see any updates on my offers page....it says I'm registered for the promo and I have the original email showing my personalised targets (also with the February 4/5 or 5/5 confusion) but normally I thought there was a page showing % of each target achieved etc....am I missing something ?
https://www.ihg.com/content/gb/en/of...egistered=true
BM
Feb 8, 2019, 5:45 pm
#202
Join Date: Mar 2009
Programs: BA Gold A3 Gold PC Platinum
Posts: 154
If you log in from the link below, it should take you straight to the page showing your targets/part-completed and completed tasks during the current promotion period.
https://www.ihg.com/content/gb/en/of...egistered=true
BM
https://www.ihg.com/content/gb/en/of...egistered=true
BM
Feb 13, 2019, 11:12 am
#203
Join Date: Apr 2011
Location: U.K.
Programs: QR P; HH D; IHG SpAmb
Posts: 774
Do you know more about as which brand it counts, or which not (based on other stays you might had since)?
Feb 14, 2019, 9:33 pm
#204
Join Date: Dec 2007
Location: PEK and BOS
Programs: BA - Blue
Posts: 4,530
deconvoluting paid/award stays
I recently had a stay at a HI: first night was paid, rest of the nights were award. To save checking in/out, settled the bill all in one go at the very end: but it's now logged the first paid night as a "non-qualifying stay, 0 points" (since I hadn't paid at that point), and the second stay as "non-qualifying stay, discounted rate".
Since that first night would trigger two separate tasks for this promo (and the overall bonus), I'm rather keen to get it recognised as a qualifying stay...I'll call up CS, but any hints/ pointers on how to go about it?
tb
Since that first night would trigger two separate tasks for this promo (and the overall bonus), I'm rather keen to get it recognised as a qualifying stay...I'll call up CS, but any hints/ pointers on how to go about it?
tb
Feb 15, 2019, 9:35 am
#205
Join Date: Jan 2015
Posts: 181
I recently had a stay at a HI: first night was paid, rest of the nights were award. To save checking in/out, settled the bill all in one go at the very end: but it's now logged the first paid night as a "non-qualifying stay, 0 points" (since I hadn't paid at that point), and the second stay as "non-qualifying stay, discounted rate".
Since that first night would trigger two separate tasks for this promo (and the overall bonus), I'm rather keen to get it recognised as a qualifying stay...I'll call up CS, but any hints/ pointers on how to go about it?
tb
Since that first night would trigger two separate tasks for this promo (and the overall bonus), I'm rather keen to get it recognised as a qualifying stay...I'll call up CS, but any hints/ pointers on how to go about it?
tb
Feb 15, 2019, 4:56 pm
#206
Join Date: Oct 2010
Location: UK
Posts: 144
Mine appears to have counted, too, although it's hard to say if it will qualify as one of the '4 of 5 offers' at the end with the conflicting information shown in emails and in my online account. Hopefully it will count!
Feb 16, 2019, 8:43 am
#207
Join Date: Dec 2007
Location: PEK and BOS
Programs: BA - Blue
Posts: 4,530
tb
Feb 16, 2019, 1:15 pm
#208
Join Date: Dec 2009
Location: London, England
Programs: BA:Gold; IHG: Platinum;
Posts: 69
I suspect the Met in Leeds counts as an Indigo for the purposes of "Discover our Brands". I've since had CP and HI stays and these were counted towards my brand requirement. I understand from the staff at the Mety that it will become an Indigo eventually.
Feb 20, 2019, 10:37 pm
#209
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,438
My offer is pretty difficult to reach, even though I have several weeklong trips coming up. The kicker is this:
6,600 - Earn 6,600 bonus points when you book 4 Bonus Points Package stay(s) and get to your next reward faster.
OK great..... I continue to look at many hotels (currently looking in DFW area), and cannot find any that offer these "Bonus Points Packages."
Does anyone have some kind of rate code/promo code that I can use to search the IHG websites for hotels that offer these, or any tips to finding them?
Pretty sad that I will be pretty much traveling every week for the next several weeks, and will not be able to achieve all 5 of the 5 offered to get the big achievement bonus.
6,600 - Earn 6,600 bonus points when you book 4 Bonus Points Package stay(s) and get to your next reward faster.
OK great..... I continue to look at many hotels (currently looking in DFW area), and cannot find any that offer these "Bonus Points Packages."
Does anyone have some kind of rate code/promo code that I can use to search the IHG websites for hotels that offer these, or any tips to finding them?
Pretty sad that I will be pretty much traveling every week for the next several weeks, and will not be able to achieve all 5 of the 5 offered to get the big achievement bonus.
Feb 21, 2019, 10:24 am
#210
Join Date: Jan 2015
Posts: 181
My offer is pretty difficult to reach, even though I have several weeklong trips coming up. The kicker is this:
6,600 - Earn 6,600 bonus points when you book 4 Bonus Points Package stay(s) and get to your next reward faster.
OK great..... I continue to look at many hotels (currently looking in DFW area), and cannot find any that offer these "Bonus Points Packages."
Does anyone have some kind of rate code/promo code that I can use to search the IHG websites for hotels that offer these, or any tips to finding them?
Pretty sad that I will be pretty much traveling every week for the next several weeks, and will not be able to achieve all 5 of the 5 offered to get the big achievement bonus.
6,600 - Earn 6,600 bonus points when you book 4 Bonus Points Package stay(s) and get to your next reward faster.
OK great..... I continue to look at many hotels (currently looking in DFW area), and cannot find any that offer these "Bonus Points Packages."
Does anyone have some kind of rate code/promo code that I can use to search the IHG websites for hotels that offer these, or any tips to finding them?
Pretty sad that I will be pretty much traveling every week for the next several weeks, and will not be able to achieve all 5 of the 5 offered to get the big achievement bonus.