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IHG Rewards login down? (12/12/2018)

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Old Dec 13, 2018, 12:30 am
  #1  
Original Poster
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
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IHG Rewards login down? (12/12/2018)

Ive been kicked out of my account and can’t log back in. Giving me errors, I know my password is correct.
Does anyone else have issues? Or is my account hacked?
RedElmo is offline  
Old Dec 13, 2018, 1:47 am
  #2  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,738
I have the same experience for two different family accounts so highly doubtful a simultaneous hack happened. IHG site threw the familiar error saying something about issues with backend systems.
demue is offline  
Old Dec 13, 2018, 2:10 am
  #3  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
There is a recent thread where Firefox was the issue, but other browsers were fine.

FWIW I can access my account no problem...
craigthemif is offline  
Old Dec 13, 2018, 2:20 am
  #4  
 
Join Date: Feb 2009
Location: Netherlands
Programs: SQ S, IHG Diamond/Amb, Accor S
Posts: 703
Happened to me earlier today, both with the app as well as on my pc (Chrome). However it seems like they have resolved the issue meanwhile.
DuMaInSin is offline  
Old Dec 13, 2018, 7:19 am
  #5  
Original Poster
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Looks like I can log in again.
RedElmo is offline  
Old Dec 13, 2018, 9:05 am
  #6  
 
Join Date: Apr 2018
Location: ID
Programs: Delta GM, IHG Spire, National EX
Posts: 18
I get the unexpected error every day I try to login before 1500/1600CST. It's ridiculous, I've tried emailing them an never got a response, anyone else have consistent daily login issues?
IflyNW is offline  
Old Dec 14, 2018, 11:52 pm
  #7  
 
Join Date: Sep 2005
Programs: UA gold; WN A; PC plat; Marriott Gold
Posts: 425
Can't log into the website in Chrome or IE. On the mobile app, it didn't kick me out. However, it's showing about the right # of points in my account but me having zero activities which is not correct.
qisu is offline  
Old Dec 15, 2018, 12:34 am
  #8  
Original Poster
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Humm feels like the site log in goes down every night.
RedElmo is offline  
Old Dec 15, 2018, 1:38 am
  #9  
Hilton Contributor Badge
 
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
Both iPhone app and logging in via safari don’t work for me this morning!

Hopefully their system isn’t down when I check in to my hotel this afternoon!
adobbing is offline  


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