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Old Sep 29, 2019, 9:56 am
  #61  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
Originally Posted by nacho
Thanks! Tried logging in and there's no tracking number and it didn't say if it has been sent or not.
Same with mine, even though when I called they informed me that it supposedly shipped on Sept. 13. (No idea why it would take so long.)
rdh0924 is offline  
Old Sep 29, 2019, 10:07 am
  #62  
 
Join Date: Dec 2011
Posts: 56
Originally Posted by nacho
I ordered mine on August 24 and I still haven't received it (based in Scandinavia).
Ordered mid of August. Received somewhen this week.
nrgetik is offline  
Old Sep 29, 2019, 10:24 am
  #63  
 
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
Originally Posted by nacho
Thanks! Tried logging in and there's no tracking number and it didn't say if it has been sent or not.
You should be able to see the status on the top right corner of the result screen as follows:

Order Status and Tracking


Order Number: 764XXXXX
Order Date: 01/XX/20XX Status Shipped (or Ordered, if it has not been shipped)

IHG XXXX

Quantity
1

Item Number:XXX

Ship to Address

XXX



Courier
Registered Mail
Tracking #: RCXXXX
hclee01 is offline  
Old Sep 30, 2019, 9:43 am
  #64  
FlyerTalk Evangelist
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,082
This is what it looks like at the order page:

Your item usually ships within 3-4 weeks , although delivery times will vary based on specific circumstances such as stock availability and delivery location

Order Number: xxxxx
Order Date: 08/25/2019Status

$750 The IHG® Meeting Credits Prepaid MasterCard®

Quantity
1

Item Number:MTG18

Ship to Address
xxxxx



Courier
N/A
Tracking #: N/A
Points
201000
nacho is offline  
Old Sep 30, 2019, 6:30 pm
  #65  
 
Join Date: Feb 2012
Programs: HH Dia, IHG Dia Amb, MB Ti, WoH G, OWE
Posts: 270
Same here — no tracking info. Even before your order and it’s seems likely more than 6weeks now. On the road so no mailbox assess ATM. If still no update, will complaint n seek appropriate compensation.
shahr04360 is offline  
Old Oct 5, 2019, 8:43 pm
  #66  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
DP: Got mine today. Took about a month: 9/9 order and 10/5 delivery.
rdh0924 is offline  
Old Nov 16, 2019, 7:24 am
  #67  
 
Join Date: Jan 2017
Posts: 123
Ordered 12th October
Still no dispatch confirmation for a $1000 card
I cannot comprehend why these things take so long "to produce".

Status: [Blank]
Courier
N/A
Tracking #: N/A
Lionheart is offline  
Old Nov 17, 2019, 8:09 am
  #68  
FlyerTalk Evangelist
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,082
Originally Posted by Lionheart
Ordered 12th October
Still no dispatch confirmation for a $1000 card
I cannot comprehend why these things take so long "to produce".

Status: [Blank]
Courier
N/A
Tracking #: N/A
Same as mine, don't worry it should arrive within a week or so (the reason why there's no tracking is that they regular air mail.
nacho is offline  
Old Nov 18, 2019, 8:35 am
  #69  
FlyerTalk Evangelist
 
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Originally Posted by nacho
Same as mine, don't worry it should arrive within a week or so (the reason why there's no tracking is that they regular air mail.
I recently ordered one and further two. The first one arrived by mail, the other by by UPS. Both delveries took about four weeks
Flying Lawyer is offline  
Old Nov 18, 2019, 9:20 am
  #70  
 
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
for reference: my delivery to Switzerland took around 7 weeks
boekel is offline  
Old Nov 18, 2019, 11:08 am
  #71  
 
Join Date: Feb 2012
Programs: HH Dia, IHG Dia Amb, MB Ti, WoH G, OWE
Posts: 270
DP: about same 7wks. Now, waiting my next order to receive. SE Asia based here.
shahr04360 is offline  
Old Nov 18, 2019, 12:13 pm
  #72  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
US- based DP: 4 weeks, received last month.
rdh0924 is offline  
Old Nov 19, 2019, 8:04 am
  #73  
 
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
Based in Singapore.
Ordered on 28 Sep 2019
Arrived today on 19 Nov 2019 via ordinary mail

Can I check if anyone has any success in using this card for those pre-paid room rates booked online and inputting the card number via the IHG website for payment? Thanks!
hclee01 is offline  
Old Nov 19, 2019, 9:31 am
  #74  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
Originally Posted by hclee01
Based in Singapore.
Ordered on 28 Sep 2019
Arrived today on 19 Nov 2019 via ordinary mail

Can I check if anyone has any success in using this card for those pre-paid room rates booked online and inputting the card number via the IHG website for payment? Thanks!
I have had success with this. Used it on an EVEN Hotel in Omaha, so it was only $100 a night, but worked online at that prepaid, no refundable rate.
rdh0924 is offline  
Old Dec 9, 2019, 7:03 am
  #75  
 
Join Date: Jan 2017
Posts: 123
My card came on 25th November to the UK.
I had no issues using at a Holiday Inn Express in the U.K / My usual hotel. However my points always post 36-48 hours after checkout.

However I checked out on the 4th December - and no points have posted at all. No account activity except the welcome points. Definitely related to this card because I've stayed there for years and this has never happened. I don't care even if they were non qualifying but I'd definitely want the points themselves...

Hopefully it sorts itself out, otherwise I'll have to chase IHG which may be a nightmare (Base points/spire points/bonus points packages of 3,000 a night/and 4x promotion).
Lionheart is offline  


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