Elite rollover nights question
Jan 7, 2019, 1:48 pm
#18
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Thanks Cielito_ . In 2017 I qualified on points not nights...this last year I qualified on both, including something like 87 nights...that *should* mean 12 roll over, unless I'm missing something?
Jan 8, 2019, 3:43 am
#20
Join Date: Mar 2003
Location: Stafford UK
Programs: BAEC Flying Blue
Posts: 167
Reply from IHG receceived today 9th Jan
Reply from IHG received 9th Jan
I’m happy to help you with your concern and I appreciate the opportunity to assist a valued member like you.
Please be advised that the correct number of nights should be rolled over this month and we are currently working on it. Rollover night is being done by batches.
Thank you for letting us know about this. If you need anything else, feel free to email us; we'd be glad to follow-up.
I’m happy to help you with your concern and I appreciate the opportunity to assist a valued member like you.
Please be advised that the correct number of nights should be rolled over this month and we are currently working on it. Rollover night is being done by batches.
Thank you for letting us know about this. If you need anything else, feel free to email us; we'd be glad to follow-up.
Last edited by martinrennard; Jan 25, 2019 at 3:40 pm
Jan 9, 2019, 5:22 pm
#22
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
If so you roll over 112 - 75 = 37 roillover nights to start 2019.
In both 2017 and 2018, IHG processed rollovers on an ongoing batch basis, mostly spanning 10-28th Jan, so far too early to worry yet. I'd wait until circa 7th Feb before worrying and needing to escalate
Jan 10, 2019, 1:20 am
#23
Join Date: Jan 2015
Location: UK
Programs: BA Nada, HH Diamond, IHG Spire AMB, Marriott Plat, Accor Gold
Posts: 510
So for 2018, your total was 126nights (112 stayed + 14 roll over from 2017 year) ?
If so you roll over 112 - 75 = 37 roillover nights to start 2019.
In both 2017 and 2018, IHG processed rollovers on an ongoing batch basis, mostly spanning 10-28th Jan, so far too early to worry yet. I'd wait until circa 7th Feb before worrying and needing to escalate
If so you roll over 112 - 75 = 37 roillover nights to start 2019.
In both 2017 and 2018, IHG processed rollovers on an ongoing batch basis, mostly spanning 10-28th Jan, so far too early to worry yet. I'd wait until circa 7th Feb before worrying and needing to escalate
Jan 16, 2019, 10:16 am
#25
Join Date: Jan 2015
Location: UK
Programs: BA Nada, HH Diamond, IHG Spire AMB, Marriott Plat, Accor Gold
Posts: 510
Jan 30, 2019, 2:10 am
#28
Join Date: Mar 2003
Location: Stafford UK
Programs: BAEC Flying Blue
Posts: 167
Reply from IHG received 9th Jan
I’m happy to help you with your concern and I appreciate the opportunity to assist a valued member like you.
Please be advised that the correct number of nights should be rolled over this month and we are currently working on it. Rollover night is being done by batches.
Thank you for letting us know about this. If you need anything else, feel free to email us; we'd be glad to follow-up.
I’m happy to help you with your concern and I appreciate the opportunity to assist a valued member like you.
Please be advised that the correct number of nights should be rolled over this month and we are currently working on it. Rollover night is being done by batches.
Thank you for letting us know about this. If you need anything else, feel free to email us; we'd be glad to follow-up.
Jan 2, 2020, 12:22 am
#30
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
