Promo rate cheaper than prepaid reservatiom
#1
Original Poster
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Promo rate cheaper than prepaid reservatiom
I have a reservation at a Tokyo IC which was prepaid by me. IHG now runs a Japan promo and the rate is substantially
lower. How will IHG handle this? Will they refund the difference? Best to call hotel? Any experiences? Thanks.
lower. How will IHG handle this? Will they refund the difference? Best to call hotel? Any experiences? Thanks.
#2
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
You were obviously happy with getting a locked in rate when booking a BAR advance payment non-cancelable rate. You would not expect to pay hotel more if rate increased, and same applies to rate reductions,
Look at BAR as a net win scenario, add up all the room rate increases versus reductions and you'll still be coming out ahead, despite an occasional hotel room droping in rate