Jul 6, 2022, 11:39 am
Last edit by: Dr Jabadski
IHG Rewards Premier Credit Card and IHG Rewards Premier Business Credit Card UA TravelBank Benefit
Per Chase personal and biz application pages: “Receive up to $50 United® TravelBank Cash to use when you book United® or United Express® flights*”
Announced February 2022, first post on this thread (#446, Feb 27, 22, 6:27 am).
Post on this thread specifying link to (try to) receive UA TB credits (#454, Mar 24, 22, 3:47 pm).
Consensus here as of Spring 2022 shortly after the commencement of this benefit was 1 (one) UA TB deposit per name and IHG account, not per credit card. Cardholders of both IHG personal and IHG biz cards received 1 UA TB deposit, some authors wrote that they had contacted IHG and were told the same thing.
As of mid-July 2022, when some people should have received their July 1 $25 TB credit, multiple people reported NOT receiving the July 1 credit and that communications with IHG and/or Chase and/or UA were unproductive and unsuccessful.
Per Chase personal and biz application pages: “Receive up to $50 United® TravelBank Cash to use when you book United® or United Express® flights*”
Announced February 2022, first post on this thread (#446, Feb 27, 22, 6:27 am).
Post on this thread specifying link to (try to) receive UA TB credits (#454, Mar 24, 22, 3:47 pm).
Consensus here as of Spring 2022 shortly after the commencement of this benefit was 1 (one) UA TB deposit per name and IHG account, not per credit card. Cardholders of both IHG personal and IHG biz cards received 1 UA TB deposit, some authors wrote that they had contacted IHG and were told the same thing.
As of mid-July 2022, when some people should have received their July 1 $25 TB credit, multiple people reported NOT receiving the July 1 credit and that communications with IHG and/or Chase and/or UA were unproductive and unsuccessful.
New Chase IHG Credit Card Options
Jun 22, 2018, 8:34 am
#226
Join Date: Sep 2015
Location: flyover country
Posts: 2,434
If I had both the Select and Premier cards, I would be reluctant to use the Select card for anything. How often does Chase want to see spend to avoid closing a card for non-use? (It seems like Chase would be happy to collect the annual fee even if there is no other use on the card.)
Jun 24, 2018, 10:40 am
#228
Join Date: Jul 2013
Posts: 1,784
If I had both the Select and Premier cards, I would be reluctant to use the Select card for anything. How often does Chase want to see spend to avoid closing a card for non-use? (It seems like Chase would be happy to collect the annual fee even if there is no other use on the card.)
Jun 24, 2018, 2:43 pm
#229
Join Date: May 2005
Posts: 394
IHG cards are not valuable for non-hotel spend. Just do al little spend now and then to keep Chase happy, you don't want them to cancel your cards for non-use. But doing spend for "free" rooms makes no sense, you will pay far more than if you just paid cash for the room. Lots of better places to put any significant spend IMHO.
Yes, thanks for confirmation of my math, that I didn't slip a decimal point somewhere.
I'll keep my Spire going, and so the card adds in to that discount already with a total value, in my mind, of 15-18% discount at their hotels. I've also got a lot of time coming up in foreign hotels where I can't escape the sales tax as before, and so in this special case this year, I'm starting to think of IHG points as worth something like $7-8/k. (We'll see when the next PB rolls around. And the 4th night, too, very useful!) The line between using points and just paying cash has moved considerably for me,.
Now, if they'd just straighten out that 20%. I can just imagine their CSRs trying to puzzle that one out.
Jun 25, 2018, 5:35 pm
#230
Join Date: Jul 2013
Posts: 1,784
I
Yes, thanks for confirmation of my math, that I didn't slip a decimal point somewhere.
I'll keep my Spire going, and so the card adds in to that discount already with a total value, in my mind, of 15-18% discount at their hotels. I've also got a lot of time coming up in foreign hotels where I can't escape the sales tax as before, and so in this special case this year, I'm starting to think of IHG points as worth something like $7-8/k. (We'll see when the next PB rolls around. And the 4th night, too, very useful!) The line between using points and just paying cash has moved considerably for me,.
Now, if they'd just straighten out that 20%. I can just imagine their CSRs trying to puzzle that one out.
Yes, thanks for confirmation of my math, that I didn't slip a decimal point somewhere.
I'll keep my Spire going, and so the card adds in to that discount already with a total value, in my mind, of 15-18% discount at their hotels. I've also got a lot of time coming up in foreign hotels where I can't escape the sales tax as before, and so in this special case this year, I'm starting to think of IHG points as worth something like $7-8/k. (We'll see when the next PB rolls around. And the 4th night, too, very useful!) The line between using points and just paying cash has moved considerably for me,.
Now, if they'd just straighten out that 20%. I can just imagine their CSRs trying to puzzle that one out.
But I am really liking the idea of DW and I each having 2 IHG cards that give us free night certificates. There are plenty of European Crowne Plazas and Intercontinentals at 40K that we'd be very pleased to stay in for 4 nights. :-)
Jun 30, 2018, 10:30 pm
#231
Join Date: May 2018
Programs: Delta Diamond; Hertz PC; IHG Diamond
Posts: 15
Delay in Points Posting
I have both the classic IHG card (obtained mid 2017) and the new Premier card. During my last Premier Card statement cycle I hit the minimum spend threshold for the 80k Bonus points, which points are showing on my Chase statement as having been transferred to IHG Rewards Club. I also paid for two stays on the Premier card during the statement cycle and the 10x points for those stays show on the Chase Statement. However, neither the 10x points for the paid stays nor the 80k bonus points are showing in my IHG rewards account, even though the points for the 1x and 2x categories of the statement cycle have posted (a couple days ago now). Just wondering if anyone else has experienced a delay in the Premier's 10x points or the 80k bonus points not posting at the same time as the 1x and 2x point types following a statement cycle?
Last edited by Nagoyaboy; Jun 30, 2018 at 11:13 pm
Jul 1, 2018, 5:54 pm
#233
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,576
I have both the classic IHG card (obtained mid 2017) and the new Premier card. During my last Premier Card statement cycle I hit the minimum spend threshold for the 80k Bonus points, which points are showing on my Chase statement as having been transferred to IHG Rewards Club. I also paid for two stays on the Premier card during the statement cycle and the 10x points for those stays show on the Chase Statement. However, neither the 10x points for the paid stays nor the 80k bonus points are showing in my IHG rewards account, even though the points for the 1x and 2x categories of the statement cycle have posted (a couple days ago now). Just wondering if anyone else has experienced a delay in the Premier's 10x points or the 80k bonus points not posting at the same time as the 1x and 2x point types following a statement cycle?
Jul 1, 2018, 6:05 pm
#234
Join Date: Jul 2016
Posts: 222
I had the exact same issue. Waited 4-5 weeks after the points showed on my Chase statement (in other words even waited for next statement after they should have posted) and none of the points shown on the statement with the 80K Bonus points ever posted. Contacted both Chase and IHG but the correct company to resolve the problem was IHG. So the fix was to simply contact IHG rewards and they opened a ticket and the problem was resolved for me seamlessly in a about 3-5 business with all the missing points being posted to my IHG account (and incidently back dated to the correct date they should have posted). They followed up with me by email to acknowledge the problem and stated that it was a rare and isolated systems issue. Hope this helps and rest assured IHG easily recognized and corrected the issue. I only wish the same was true for AMEX and Hilton and their cluster of lost referral bonuses that they owed me....took dozens of calls and tickets and over six months to resolve.
Kudos to IHG and Chase on this one.
Kudos to IHG and Chase on this one.
I have both the classic IHG card (obtained mid 2017) and the new Premier card. During my last Premier Card statement cycle I hit the minimum spend threshold for the 80k Bonus points, which points are showing on my Chase statement as having been transferred to IHG Rewards Club. I also paid for two stays on the Premier card during the statement cycle and the 10x points for those stays show on the Chase Statement. However, neither the 10x points for the paid stays nor the 80k bonus points are showing in my IHG rewards account, even though the points for the 1x and 2x categories of the statement cycle have posted (a couple days ago now). Just wondering if anyone else has experienced a delay in the Premier's 10x points or the 80k bonus points not posting at the same time as the 1x and 2x point types following a statement cycle?
Jul 1, 2018, 9:04 pm
#235
Join Date: Sep 2015
Location: flyover country
Posts: 2,434
Jul 5, 2018, 2:16 pm
#236
Join Date: May 2018
Programs: Delta Diamond; Hertz PC; IHG Diamond
Posts: 15
FleyeSkyHigh, thanks for the guidance. I initiated a missing point claim and in 3 days got the same response back as you - that it was an IT glitch. The points are now posted.
Jul 7, 2018, 1:29 am
#237
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,576
When did your 4th night benefit become active? I'm now at the 16 day mark and still no go..
Jul 7, 2018, 11:53 am
#238
Join Date: May 2018
Programs: Delta Diamond; Hertz PC; IHG Diamond
Posts: 15
Time to 4th night
The new card identifier "IHG Rewards Club Credit Card Pltn Upgrade" was in my IHG account history on the morning of the 4th day after I applied. It then took another day and a half before I could book the 4th night free (I say a day and a half as when I tried in the morning of the 5th day after approval to book a 4 night reward stay I did not get the 4th night free, but then when I tried later that afternoon it did give me the 4th night free). All told, 5/5.5 days from approval to the IHG account recognizing and allowing me to book a 4th reward night free. I'm generally not so hyper to book a room but when I saw the "IHG Rewards Club Credit Card Pltn Upgrade" in my account on day 4 I gambled and cancelled an existing 4 night reward stay in order to have enough points to rebook the same room with the 4th night free (to then not be able to rebook with a free 4th night when I tried on day 4).
Jul 13, 2018, 12:48 pm
#239
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,576
Above is what i posted earlier in this thread as to length of time before i was able to book a 4th night free. Someone else experienced similar issues to what you are describing and was told 2 weeks as well. I don't recall whether that poster actually had to wait the two weeks or not.
Jul 14, 2018, 3:38 pm
#240
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
I have the IHG credit card and my initial bonus points posted giving me a balance of 90k after everything else. I tried to book a four night 100k before Fourth night free on the app and it was trying to make me buy another 10k points.
Hopefully it's just an app issue and desktop works.. or of failing that somehow my account isn't linked correctly (doubt it since I got the Platinum bump from the cc). Would be very frustrating since I literally signed up after figuring a hotel I wanted for four nights would be 75k after Fourth night free.
Hopefully it's just an app issue and desktop works.. or of failing that somehow my account isn't linked correctly (doubt it since I got the Platinum bump from the cc). Would be very frustrating since I literally signed up after figuring a hotel I wanted for four nights would be 75k after Fourth night free.
