CP club lounge access for children
#1
Original Poster
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
CP club lounge access for children
Does anyone know in general terms what the policies are for allowing children into the club lounge for breakfast and evening snacks? Whilst I've stayed at CPs many, many times, I cannnot remember whether I noticed children in the club lounge before. On my next visit I'll be travelling with kids and plan to pay to use the club lounge of a CP.
I've read previously of one guest (Spire Elite) who was asked to leave with his family in the evening and the excuse given was that they were serving alcohol and that during that time children were not permitted in the club lounge. I'm hoping that the policy is a little more family-friendly.
I've read previously of one guest (Spire Elite) who was asked to leave with his family in the evening and the excuse given was that they were serving alcohol and that during that time children were not permitted in the club lounge. I'm hoping that the policy is a little more family-friendly.
#8
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Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,865
That's unfair. If IHG decided to be 'consistent' it would, due to laws in some countries which forbid children to be around self-pour alcohol, have to ban kids globally. That's not the sort of 'consistency' we want.
#9
Join Date: Jan 2014
Location: AMS
Programs: FB Platinum PA; IHG Diamond Ambassador
Posts: 307
#10
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,163
its not the consistency I want either. My baby is a registered guest and entitled to the regular benefits. And I personally would not accept any discrimination based on age (unless relevant laws exist). This is my clear policy and I stand for this in every hotel I visit with the buying power I have at IHG.
#11
Join Date: Nov 2016
Location: Asia
Programs: IHG Spire, Accor Gold
Posts: 311
My experience from last year...
CP Newcastle - Stephenson Quarter (UK) : children allowed in to club lounge at all times of day
CP Birmingham (UK) : children not allowed in to club lounge at any time of the day - front desk said because there is alcohol in there - notice outside lounge said to "create a working and meetings environment"
Further discussion : www.flyertalk.com/forum/intercontinental-hotels-ihg-rewards-club-intercontinental-ambassador/1699783-lounge-access-breakfast-crowne-plaza-properties.html
CP Newcastle - Stephenson Quarter (UK) : children allowed in to club lounge at all times of day
CP Birmingham (UK) : children not allowed in to club lounge at any time of the day - front desk said because there is alcohol in there - notice outside lounge said to "create a working and meetings environment"
Further discussion : www.flyertalk.com/forum/intercontinental-hotels-ihg-rewards-club-intercontinental-ambassador/1699783-lounge-access-breakfast-crowne-plaza-properties.html
#13
Original Poster
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
Yes, that's understandable. But the issue is that if you are travelling with kids and have paid for lounge access as a family, then you should be permitted to use the lounge as a family. What's wrong is that the hotel may 'evict' you from the lounge after you've paid for the use of it. Obviously if your kids are not well-behaved then the hotel reserves the right to 'evict' you and your kids, but if the family is well-behaved and courteous, unlike some of the drunk businessmen with their paid 'acquisitions' for the night accompanying them, then I don't see an issue.
#14
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
Yes, that's understandable. But the issue is that if you are travelling with kids and have paid for lounge access as a family, then you should be permitted to use the lounge as a family. What's wrong is that the hotel may 'evict' you from the lounge after you've paid for the use of it. Obviously if your kids are not well-behaved then the hotel reserves the right to 'evict' you and your kids, but if the family is well-behaved and courteous, unlike some of the drunk businessmen with their paid 'acquisitions' for the night accompanying them, then I don't see an issue.
#15
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Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
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The Berlin Marriott, where I am typing this, has an odd rule - 'Kids under 14 must be accompanied by an adult".
Which implies that a lot of parents were just sending their kids off to the lounge on their own to get rid of them!
Which implies that a lot of parents were just sending their kids off to the lounge on their own to get rid of them!