Please post your Royal Ambassador experiences 2018
Sep 22, 2018, 3:44 am
#136
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Johannesburg Sandton
IC Johannesburg Sandton
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Meh.
Which room did you book and which upgrade did you receive?
2 stays inside one week. Booked cheapest, received club room on club floor (looks like a regular room with a nespresso machine)
How are the rooms?
Tired. Lots of things broken.
One room for example had a broken doorlock (did not close), broken fixtures at the bathtub, damaged furnuture. The other had a non working drain in the sink, a broken safe. One of the two rooms was extremely dusty.
How is the exec. lounge?
Weird. It consists of two balconies off the hallway and reception desk just in front of the elevators.
Food quality is lousy and very limited. For happy hour the have a few canapes and if you know (they never will tell you) you can order some warm food (mainly inedible) which they bring from downstairs.
One of the attendants there is very nice, receptionist was inefficient (despite mentioning that we need late checkout key stopped working at noon, everything took forever - 15 min for checking out despite nobody else being there)
Did you receive a welcome gift?
One time some white paste with nuts, second time a small towel and some cookies in a box. Fruit plate, 1 bottle of water
How was the minibar?
Average. Not enough water
What was good and what was bad?
-Good
- next to a huge shopping mall
- free shuttle to/from Gautrain station
-Bad
- condition of the rooms
- upgrade
- food in club
- breakfast in main restaurant (selection, quality)
Value for $ or Priority Club Points?
It is a bit expensive for what they offer
Would you return?
Only if I need more nights to maintain RA status
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Meh.
Which room did you book and which upgrade did you receive?
2 stays inside one week. Booked cheapest, received club room on club floor (looks like a regular room with a nespresso machine)
How are the rooms?
Tired. Lots of things broken.
One room for example had a broken doorlock (did not close), broken fixtures at the bathtub, damaged furnuture. The other had a non working drain in the sink, a broken safe. One of the two rooms was extremely dusty.
How is the exec. lounge?
Weird. It consists of two balconies off the hallway and reception desk just in front of the elevators.
Food quality is lousy and very limited. For happy hour the have a few canapes and if you know (they never will tell you) you can order some warm food (mainly inedible) which they bring from downstairs.
One of the attendants there is very nice, receptionist was inefficient (despite mentioning that we need late checkout key stopped working at noon, everything took forever - 15 min for checking out despite nobody else being there)
Did you receive a welcome gift?
One time some white paste with nuts, second time a small towel and some cookies in a box. Fruit plate, 1 bottle of water
How was the minibar?
Average. Not enough water
What was good and what was bad?
-Good
- next to a huge shopping mall
- free shuttle to/from Gautrain station
-Bad
- condition of the rooms
- upgrade
- food in club
- breakfast in main restaurant (selection, quality)
Value for $ or Priority Club Points?
It is a bit expensive for what they offer
Would you return?
Only if I need more nights to maintain RA status
Sep 22, 2018, 4:38 pm
#137
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 819
ANA InterContinental Ishigaki Resort
ANA InterContinental Ishigaki Resort
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely
Which room did you book and which upgrade did you receive?
Booked Tower Corner Deluxe Room (A.K.A. Super Deluxe), Received Royal Suite.
How are the rooms?
This hotel’s highest category 120sqm corner room with terrace, Hollywood style twin bed, Jacuzzi, Small kitchenette, 2x Famous TOTO's Washlet toilet, 1x 47inches HITACHI LCD TV with YAMAHA sound system, 1x 43inches Panasonic LCD TV, DVD player, Daikin air cleaner, Nespresso, and Toiletries are both L’occitane and Agraria
Video of Royal Suite:
How is the exec. lounge?
This hotel doesn’t have Club Lounge. But they will start to construct new Club Building from this November. After finished the construction in 2020, they will open Club InterContinental Lounge.
How was the mini-bar?
Little bit improved. Added Spumante. But still no hard liquors.
What was your welcome gift?
Small funny doll,
Did you receive fruit in the room?
I choose savory snack. It was macadamia nuts.
What was good?
++++++++++ Guest recognition (room upgrade, ever staff very kindly care to me)
++++++++ Lot of restaurant outlets selection. quality is also excellent. (My recommendation is Ishigaki Beef BBQ at Fireside Terrace.)
+++++ Lot of resort activities. Golf, Tennis, Scuba diving training/tour, Sea walk, Fishing, Cruising, Sea park, Private Beach, Pools, and etc...
+++++ 24h operating ATM (supported oversea issued cards)
What was bad?
- Lunch selections are quite limited.
Value for $ or Rewards Club Points?
Yes
Would you return?
Yes
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely
Which room did you book and which upgrade did you receive?
Booked Tower Corner Deluxe Room (A.K.A. Super Deluxe), Received Royal Suite.
How are the rooms?
This hotel’s highest category 120sqm corner room with terrace, Hollywood style twin bed, Jacuzzi, Small kitchenette, 2x Famous TOTO's Washlet toilet, 1x 47inches HITACHI LCD TV with YAMAHA sound system, 1x 43inches Panasonic LCD TV, DVD player, Daikin air cleaner, Nespresso, and Toiletries are both L’occitane and Agraria
Video of Royal Suite:
How is the exec. lounge?
This hotel doesn’t have Club Lounge. But they will start to construct new Club Building from this November. After finished the construction in 2020, they will open Club InterContinental Lounge.
How was the mini-bar?
Little bit improved. Added Spumante. But still no hard liquors.
What was your welcome gift?
Small funny doll,
Did you receive fruit in the room?
I choose savory snack. It was macadamia nuts.
What was good?
++++++++++ Guest recognition (room upgrade, ever staff very kindly care to me)
++++++++ Lot of restaurant outlets selection. quality is also excellent. (My recommendation is Ishigaki Beef BBQ at Fireside Terrace.)
+++++ Lot of resort activities. Golf, Tennis, Scuba diving training/tour, Sea walk, Fishing, Cruising, Sea park, Private Beach, Pools, and etc...
+++++ 24h operating ATM (supported oversea issued cards)
What was bad?
- Lunch selections are quite limited.
Value for $ or Rewards Club Points?
Yes
Would you return?
Yes
Sep 27, 2018, 11:14 am
#138
Join Date: Jun 2005
Location: Gone to Carolina in my mind
Programs: AA ExpMM, DL 2MM, IHG Spire/RA
Posts: 1,986
IC David Tel Aviv
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mwah
Which room did you book and which upgrade did you receive?
Booked king classic room, got upgraded to king club room on high floor
How are the rooms?
Room decor is brown and beige but have a nice couch and great view of the beach/sea. Good size. Bathroom with walk in shower and separate bath tub.
How is the exec. lounge?
Located on 24th floor, friendly staff. Liked the breakfast spread but found the place very crowded and noisy later in the day. Nice views as well.
Did you receive a welcome gift?
Card from the guest relations managet, bottle of wine, fruit, cookies and a very nice bag of "419" branded beauty products. Very nice.
How was the minibar?
Empty
What was good and what was bad?
Good
- Good bed and shower
- Friendly staff in lounge and guest relations manager
- Nice views
- Walking distance to the beach
Bad
- Lounge not large enough and it didn't feel relaxed
- Room service took 50-minutes to deliver a wrap
- Empty minibar
Value for $ or Priority Club Points?
- yes
Would you return?
- Yes, curious to see if I just had bad luck this time. Want to like this property because of the lounge staff and guest relations manager
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mwah
Which room did you book and which upgrade did you receive?
Booked king classic room, got upgraded to king club room on high floor
How are the rooms?
Room decor is brown and beige but have a nice couch and great view of the beach/sea. Good size. Bathroom with walk in shower and separate bath tub.
How is the exec. lounge?
Located on 24th floor, friendly staff. Liked the breakfast spread but found the place very crowded and noisy later in the day. Nice views as well.
Did you receive a welcome gift?
Card from the guest relations managet, bottle of wine, fruit, cookies and a very nice bag of "419" branded beauty products. Very nice.
How was the minibar?
Empty
What was good and what was bad?
Good
- Good bed and shower
- Friendly staff in lounge and guest relations manager
- Nice views
- Walking distance to the beach
Bad
- Lounge not large enough and it didn't feel relaxed
- Room service took 50-minutes to deliver a wrap
- Empty minibar
Value for $ or Priority Club Points?
- yes
Would you return?
- Yes, curious to see if I just had bad luck this time. Want to like this property because of the lounge staff and guest relations manager
Oct 5, 2018, 12:40 am
#139
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Geneva
IC Geneva
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok
Which room did you book and which upgrade did you receive?
Booked superior lake view, got late view suite
How are the rooms?
Size of two regular rooms (their normal rooms must be tiny). Living room with large cabinets, nespresso machine, table with sofa and chairs, work are. Bedroom with a relatively small bathroom. Halfway renovated (new sink, old toilet and bathtub. No separate shower.
And yes, you can see the lake.
How is the exec. lounge?
No lounge, no club experience, no free breakfast etc. They mentioned that they are planning to have one, but not sure if it will ever happen.
They offer discount for breakfast (29 CHF ++ instead of around 50 ++)
Did you receive a welcome gift?
3 fruits (low quality) - not refreshed, 2 small bottles of water - refreshed daily and a small bottle cap with a logo
How was the minibar?
Half bottle of (decent) bubbles, 2 beer, some soft drinks (no diet), juices, wine and some alcohol miniatures.
What was good and what was bad?
-Good
-Staff, helpful and friendly
- Next to a bus stop (No 5, goes from airport thru the city), they provide a bus pass
- Good steam room, good sauna
-Bad
- Agraria Amenities (big bottles)
- No club, no club experience, no free breakfast
Value for $ or Priority Club Points?
Switzerland is expensive but even considering that their prices are on the very high end
Would you return?[/QUOTE]
If I need to be close to the United Nations then yes, otherwise I will stay somewhere next to the lake
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok
Which room did you book and which upgrade did you receive?
Booked superior lake view, got late view suite
How are the rooms?
Size of two regular rooms (their normal rooms must be tiny). Living room with large cabinets, nespresso machine, table with sofa and chairs, work are. Bedroom with a relatively small bathroom. Halfway renovated (new sink, old toilet and bathtub. No separate shower.
And yes, you can see the lake.
How is the exec. lounge?
No lounge, no club experience, no free breakfast etc. They mentioned that they are planning to have one, but not sure if it will ever happen.
They offer discount for breakfast (29 CHF ++ instead of around 50 ++)
Did you receive a welcome gift?
3 fruits (low quality) - not refreshed, 2 small bottles of water - refreshed daily and a small bottle cap with a logo
How was the minibar?
Half bottle of (decent) bubbles, 2 beer, some soft drinks (no diet), juices, wine and some alcohol miniatures.
What was good and what was bad?
-Good
-Staff, helpful and friendly
- Next to a bus stop (No 5, goes from airport thru the city), they provide a bus pass
- Good steam room, good sauna
-Bad
- Agraria Amenities (big bottles)
- No club, no club experience, no free breakfast
Value for $ or Priority Club Points?
Switzerland is expensive but even considering that their prices are on the very high end
Would you return?[/QUOTE]
If I need to be close to the United Nations then yes, otherwise I will stay somewhere next to the lake
Oct 23, 2018, 9:28 am
#140
Join Date: Dec 2006
Location: in a cabin
Posts: 6,515
IC Park Lane
Were you generally happy with the hotel?
Yes.
Which room did you book and which upgrade did you receive?
Classic 2 nights Revenue/1 night Points -> Deluxe (2 cat upgrade) for entire stay + all RA benefits all nights
How was the room?
This is an odd Deluxe sitting in the same corner as the x42 Execs. It is quite a bit smaller, but feels larger than other Deluxe due to the layout.
Cool feature is the balcony. Armchair instead of sofa due to less space. Bed was quite stiff. I think I need to make them update my profile to get softer beds.
Superb views over Park Lane, Hyde Park and West London.
How is the exec. lounge?
Probably one of the best? Super attentive staff. Extensive breakfast buffet. Made to order items a la plenty.
Views over St James Park are lovely, and sometimes you catch the Horse Guards Parade on their way down to salute the Queen.
Champagne hours in the late afternoon/evening.
Did you receive a welcome gift?
Fruits, Short Bread Cookies, bottle of water. Replenished.
How was the mini-bar?
Well stocked. Absolut Vodka (which is a bit poor). No more half bottle of Perrier Jouet though. A mini of Moet (bleergh).
What was good?
No complaints! Was hoping for an Exec, but you can't except it all.
- The warm welcome back greet (several staff knowing my name, feels like home)
- RA benefits applied entire stay
- Gym
- Club Lounge
What was bad?
Bed on the harder side.
Value for $?
Yes. Very good as RA. But a factor here is probably that I've been a heavy regular the last 3 years and had sporadic stays the years before.
Would you return?
Can't wait! Next month.
Yes.
Which room did you book and which upgrade did you receive?
Classic 2 nights Revenue/1 night Points -> Deluxe (2 cat upgrade) for entire stay + all RA benefits all nights
How was the room?
This is an odd Deluxe sitting in the same corner as the x42 Execs. It is quite a bit smaller, but feels larger than other Deluxe due to the layout.
Cool feature is the balcony. Armchair instead of sofa due to less space. Bed was quite stiff. I think I need to make them update my profile to get softer beds.
Superb views over Park Lane, Hyde Park and West London.
How is the exec. lounge?
Probably one of the best? Super attentive staff. Extensive breakfast buffet. Made to order items a la plenty.
Views over St James Park are lovely, and sometimes you catch the Horse Guards Parade on their way down to salute the Queen.
Champagne hours in the late afternoon/evening.
Did you receive a welcome gift?
Fruits, Short Bread Cookies, bottle of water. Replenished.
How was the mini-bar?
Well stocked. Absolut Vodka (which is a bit poor). No more half bottle of Perrier Jouet though. A mini of Moet (bleergh).
What was good?
No complaints! Was hoping for an Exec, but you can't except it all.
- The warm welcome back greet (several staff knowing my name, feels like home)
- RA benefits applied entire stay
- Gym
- Club Lounge
What was bad?
Bed on the harder side.
Value for $?
Yes. Very good as RA. But a factor here is probably that I've been a heavy regular the last 3 years and had sporadic stays the years before.
Would you return?
Can't wait! Next month.
Oct 29, 2018, 2:59 pm
#141
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Nairobi
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked standard, received deluxe executive suite
How are the rooms?
Newly renovated. One level below the Presidential Suite, this has a normal club room attached to a huge salon, with dining room table, kitchen, bar, cubby-hold office, and sitting area with a very big screen TV. Two mini-bars. On a weekend rate less than $100 this was one of the best bang for the buck IC stays I've ever had.
How is the exec. lounge?
Great new service program. Good food and drinks, cocktail setup at happy hour that starts at 6pm.
Did you receive a welcome gift?
Bottle of decent red wine and fruit.
How was the minibar?
Much improved with red and white wine and beer. But still no hard liquor.
What was good and what was bad?
-Good
They said this huge suite was available during my dates so why not give it to me?
-Bad
Nothing
Value for $ or Priority Club Points?
Awesome value
Yes
Which room did you book and which upgrade did you receive?
Booked standard, received deluxe executive suite
How are the rooms?
Newly renovated. One level below the Presidential Suite, this has a normal club room attached to a huge salon, with dining room table, kitchen, bar, cubby-hold office, and sitting area with a very big screen TV. Two mini-bars. On a weekend rate less than $100 this was one of the best bang for the buck IC stays I've ever had.
How is the exec. lounge?
Great new service program. Good food and drinks, cocktail setup at happy hour that starts at 6pm.
Did you receive a welcome gift?
Bottle of decent red wine and fruit.
How was the minibar?
Much improved with red and white wine and beer. But still no hard liquor.
What was good and what was bad?
-Good
They said this huge suite was available during my dates so why not give it to me?
-Bad
Nothing
Value for $ or Priority Club Points?
Awesome value
Nov 2, 2018, 5:52 am
#142
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I am sorry if this is the wrong thread to ask, but I am wondering what the word is on Royal Ambassador qualification. Specifically, what amount of spend, number of InterContinental properties visited, and any other critera are the looking for?
I suspect I will be close to qualifying soon, so I may make a push to do so if it is within reach.
I suspect I will be close to qualifying soon, so I may make a push to do so if it is within reach.
Nov 2, 2018, 6:11 am
#143
Join Date: Sep 2011
Location: Milan
Programs: QR Plat, HH Diamond
Posts: 420
IC HK Grand Stanford
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
more than usual
Which room did you book and which upgrade did you receive?
booked standard room and got the rare upgrade to small suite with fabulous view, relatively large bathroom
How are the rooms?
the suite is twice the size of normal room but they are overdue for some refurbishment
How is the exec. lounge?
I always found this lounge more "clubby" than IC HK and with much better views
however I never liked the evening food, rather Holiday Inn-like, though breakfast is fine
Did you receive a welcome gift?
IC - branded cosmetics bag + a bottle of half-decent wine
How was the minibar?
Average, nothing special but they serve Champagne in the Club Lounge
What was good and what was bad?
-Good
rare upgrade
great overall service and RA recognition
-Bad
one of the few Club Lounges that charges you for printing copies over 'x' number of sheets
the internet should be faster
Value for $ or Priority Club Points?
IMO best deal in HK if you are an RA
Would you return?
already booked for January 2019
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
more than usual
Which room did you book and which upgrade did you receive?
booked standard room and got the rare upgrade to small suite with fabulous view, relatively large bathroom
How are the rooms?
the suite is twice the size of normal room but they are overdue for some refurbishment
How is the exec. lounge?
I always found this lounge more "clubby" than IC HK and with much better views
however I never liked the evening food, rather Holiday Inn-like, though breakfast is fine
Did you receive a welcome gift?
IC - branded cosmetics bag + a bottle of half-decent wine
How was the minibar?
Average, nothing special but they serve Champagne in the Club Lounge
What was good and what was bad?
-Good
rare upgrade
great overall service and RA recognition
-Bad
one of the few Club Lounges that charges you for printing copies over 'x' number of sheets
the internet should be faster
Value for $ or Priority Club Points?
IMO best deal in HK if you are an RA
Would you return?
already booked for January 2019
Nov 2, 2018, 5:52 pm
#144
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,685
I am sorry if this is the wrong thread to ask, but I am wondering what the word is on Royal Ambassador qualification. Specifically, what amount of spend, number of InterContinental properties visited, and any other critera are the looking for?
I suspect I will be close to qualifying soon, so I may make a push to do so if it is within reach.
I suspect I will be close to qualifying soon, so I may make a push to do so if it is within reach.
https://www.flyertalk.com/forum/inte...l#post30371451
Nov 10, 2018, 7:11 pm
#145
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 819
InterContinental Suzhou
InterContinental Suzhou
What is your IHG Rewards Club status?
Spire Royal Ambassador.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feeling. To be honest, could be better.
Which room did you book and which upgrade did you receive?
Booked cheapest, Received Premier Panoramic Room. Originally hotel assigned Premier Lake View Room, I asked to guest relations much higher categories room, then they changed to this room.
How are the rooms?
71sqm corner room. Both Lake view and Expo Centre view. Round shape large bathtub, Famous TOTO’s Washlet Toilet. No coffee machine. Very specious, but all others are nothing special.
Video of Premier Panoramic Room:
How is the Club Lounge?
Very nice atmosphere, Great view, Great meal offering and presentation.
But staff are not helpful, they could not book a taxi.
What was your welcome gift?
Can of tea leaves.
How was the mini-bar?
It’s a Joke. Alcoholic beverage is the beer only! (Heineken and Tsintao)
Snacks are Snickers and unknown Chinese snack only.
Did you receive fruit in the room?
Yes. But I requested the snacks.
What was good and what was bad?
GOOD
+++ Internet is out of the Chinese Great Firewall. Can access to Google Services, Facebook, Twitter or YouTube.
+++ Great view
++ Club Lounge food offering
BAD
---------- Poor in-room amenities include mini-bar
---------- Very poor English skill and not helpful Club Lounge staff
Value for $ or Rewards Club Points?
Just OK.
Would you return?
Since nothing improved from my last stay, probably I'll go to Crowne Plaza Suzhou next time.
What is your IHG Rewards Club status?
Spire Royal Ambassador.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feeling. To be honest, could be better.
Which room did you book and which upgrade did you receive?
Booked cheapest, Received Premier Panoramic Room. Originally hotel assigned Premier Lake View Room, I asked to guest relations much higher categories room, then they changed to this room.
How are the rooms?
71sqm corner room. Both Lake view and Expo Centre view. Round shape large bathtub, Famous TOTO’s Washlet Toilet. No coffee machine. Very specious, but all others are nothing special.
Video of Premier Panoramic Room:
How is the Club Lounge?
Very nice atmosphere, Great view, Great meal offering and presentation.
But staff are not helpful, they could not book a taxi.
What was your welcome gift?
Can of tea leaves.
How was the mini-bar?
It’s a Joke. Alcoholic beverage is the beer only! (Heineken and Tsintao)
Snacks are Snickers and unknown Chinese snack only.
Did you receive fruit in the room?
Yes. But I requested the snacks.
What was good and what was bad?
GOOD
+++ Internet is out of the Chinese Great Firewall. Can access to Google Services, Facebook, Twitter or YouTube.
+++ Great view
++ Club Lounge food offering
BAD
---------- Poor in-room amenities include mini-bar
---------- Very poor English skill and not helpful Club Lounge staff
Value for $ or Rewards Club Points?
Just OK.
Would you return?
Since nothing improved from my last stay, probably I'll go to Crowne Plaza Suzhou next time.
Last edited by Raynyan; Dec 8, 2018 at 9:00 pm Reason: Updated video URL.
Nov 10, 2018, 8:02 pm
#146
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 819
InterContinental Shanghai Ruijin
InterContinental Shanghai Ruijin
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
YES, except room brightness.
Which room did you book and which upgrade did you receive?
Booked Club InterContinental Room, Received Club InterContinental Premier Suite on 3rd Floor of Club Building. Originally hotel assigned Superior Suite (with Club Access) on Main Tower. But I rejected it coz it’s inconvenient to go to Club Lounge from Main Tower.
How are the rooms?
100SQM. 2x 42inches Philips LCD TV, iPod dock, Deep sunken claw foot bathtub.
But windows are very small and only 3 in the room, almost no view. it was very gloomy room.
Video of Club InterContinental Premiere Suite:
How is the exec. lounge?
Very nice atmosphere. But junior staff skills have a problem. They are not proactive.
I think food offerings are a little bit degraded from 2years ago.
How was the mini-bar?
Very limited selections. But standard in China Mainland.
Orange juice, Coke, Diet Coke, Sprite, Tonic Water, Evian, Perrier, Tsingtao Beer, Heineken, Cheap wine(Red and White), Cognac, Scotch, Vodka, Gin. each one bottle.
What was your welcome gift?
Hotel designed magnet, not attractive.
Did you receive fruit in the room?
No. (Staff told me it will be delivered, but...)
What was good?
++++++++++ Beautiful Garden
++ Nice Lounge atmosphere
++ Roosevelt Prime Steakhouse (in Main Building)
+ Location (Very closed to Shanghai’s most popular bar, called Speak Low)
What was bad?
----- Non proactive attitude of Club Lounge junior staff
----- Room was very gloomy
Value for $ or Rewards Club Points?
Yes
Would you return?
Yes
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
YES, except room brightness.
Which room did you book and which upgrade did you receive?
Booked Club InterContinental Room, Received Club InterContinental Premier Suite on 3rd Floor of Club Building. Originally hotel assigned Superior Suite (with Club Access) on Main Tower. But I rejected it coz it’s inconvenient to go to Club Lounge from Main Tower.
How are the rooms?
100SQM. 2x 42inches Philips LCD TV, iPod dock, Deep sunken claw foot bathtub.
But windows are very small and only 3 in the room, almost no view. it was very gloomy room.
Video of Club InterContinental Premiere Suite:
How is the exec. lounge?
Very nice atmosphere. But junior staff skills have a problem. They are not proactive.
I think food offerings are a little bit degraded from 2years ago.
How was the mini-bar?
Very limited selections. But standard in China Mainland.
Orange juice, Coke, Diet Coke, Sprite, Tonic Water, Evian, Perrier, Tsingtao Beer, Heineken, Cheap wine(Red and White), Cognac, Scotch, Vodka, Gin. each one bottle.
What was your welcome gift?
Hotel designed magnet, not attractive.
Did you receive fruit in the room?
No. (Staff told me it will be delivered, but...)
What was good?
++++++++++ Beautiful Garden
++ Nice Lounge atmosphere
++ Roosevelt Prime Steakhouse (in Main Building)
+ Location (Very closed to Shanghai’s most popular bar, called Speak Low)
What was bad?
----- Non proactive attitude of Club Lounge junior staff
----- Room was very gloomy
Value for $ or Rewards Club Points?
Yes
Would you return?
Yes
Nov 11, 2018, 1:46 am
#147
Join Date: Sep 2011
Location: Milan
Programs: QR Plat, HH Diamond
Posts: 420
IC Frankfurt
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
yes
Which room did you book and which upgrade did you receive?
booked standard room, received corner room river view
How are the rooms?
they are overdue for some refurbishment but good sized and decent layout
How is the exec. lounge?
it is a bit dull but breakfast is quite good and Champagne is served if you request it, no more free beer outside happy hour, food in the evening is hit or miss, service slow
Did you receive a welcome gift?
IC - branded note book
How was the minibar?
Gernan beer + wine, decent
What was good and what was bad?
-Good
OK upgrade
good overall service and RA recognition
parking is easy on a weekend
-Bad
rooms need refurb
lounge could have more attentive service
Value for $ or Priority Club Points?
fantastic value for RA when > EUR 100 nightly
Would you return?
yes
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
yes
Which room did you book and which upgrade did you receive?
booked standard room, received corner room river view
How are the rooms?
they are overdue for some refurbishment but good sized and decent layout
How is the exec. lounge?
it is a bit dull but breakfast is quite good and Champagne is served if you request it, no more free beer outside happy hour, food in the evening is hit or miss, service slow
Did you receive a welcome gift?
IC - branded note book
How was the minibar?
Gernan beer + wine, decent
What was good and what was bad?
-Good
OK upgrade
good overall service and RA recognition
parking is easy on a weekend
-Bad
rooms need refurb
lounge could have more attentive service
Value for $ or Priority Club Points?
fantastic value for RA when > EUR 100 nightly
Would you return?
yes
Nov 12, 2018, 10:31 am
#148
Join Date: Oct 2016
Posts: 182
InterContinental Vienna
Were you generally happy with the hotel?
Yes.
Which room did you book and which upgrade did you receive?
Standard room (reward) ---> Junior Suite
How was the room?
ca. 50 sqm, high floor, furniture in acceptable condition but very frumpy, separated shower, small living room.
How is the Club InterContinental?
There is a good selection of cold and warm food. The staff was attentive and everything was refilled timely.
Did you receive a welcome gift?
Standard ambassador treatment.
How was the mini-bar?
Average.
What was good?
- Upgrade
- Club access
- free minibar
- club floor staff
What was bad?
- After the IC Frankfurt the ugliest facade of a luxury hotel I have ever seen.
- The interior design.
Value for cash/points?
"Saved" ca. 300EUR/night. Extremely good value for 35k pts considering all the granted RA benefits.
Would you return?
Even with RA only if rate is reasonable.
Yes.
Which room did you book and which upgrade did you receive?
Standard room (reward) ---> Junior Suite
How was the room?
ca. 50 sqm, high floor, furniture in acceptable condition but very frumpy, separated shower, small living room.
How is the Club InterContinental?
There is a good selection of cold and warm food. The staff was attentive and everything was refilled timely.
Did you receive a welcome gift?
Standard ambassador treatment.
How was the mini-bar?
Average.
What was good?
- Upgrade
- Club access
- free minibar
- club floor staff
What was bad?
- After the IC Frankfurt the ugliest facade of a luxury hotel I have ever seen.
- The interior design.
Value for cash/points?
"Saved" ca. 300EUR/night. Extremely good value for 35k pts considering all the granted RA benefits.
Would you return?
Even with RA only if rate is reasonable.
Nov 12, 2018, 1:49 pm
#149
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
Intercontinental Paris Le Grand
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Not overly, no.
Not due to the construction but the quality of the room was just horrific for the cost. FYI one of the staff in the Lounge told me that this time next year all the rooms that are currently closed will be open so all the rooms on sale will be fully refurbished. I will gladly return when this is done.
Which room did you book and which upgrade did you receive?
booked cheapest, received junior suite
How are the rooms?
ugh, tired, old... weird layout. Really quite crap.
How is the exec. lounge?
hmmm it’s ok. I’m not such a fan of the layout down stairs but I liked the upstairs. The food and drink was good enough.
Did you receive a welcome gift?
yeah a little IC branded book on Paris
How was the minibar?
good, small bottles of nice champagne and then 2x Vodka, Gin, Whiskey... good selection really.
What was good and what was bad?
-Good
- fantastic service
- club lounge
-Bad
- wifi
- the rooms really need this makeover that is in progress.
Value for $ or Priority Club Points?
For what I paid, no.
Would you return?
Ugh, yeah but i wouldn’t be excited to do so...
Not overly, no.
Not due to the construction but the quality of the room was just horrific for the cost. FYI one of the staff in the Lounge told me that this time next year all the rooms that are currently closed will be open so all the rooms on sale will be fully refurbished. I will gladly return when this is done.
Which room did you book and which upgrade did you receive?
booked cheapest, received junior suite
How are the rooms?
ugh, tired, old... weird layout. Really quite crap.
How is the exec. lounge?
hmmm it’s ok. I’m not such a fan of the layout down stairs but I liked the upstairs. The food and drink was good enough.
Did you receive a welcome gift?
yeah a little IC branded book on Paris
How was the minibar?
good, small bottles of nice champagne and then 2x Vodka, Gin, Whiskey... good selection really.
What was good and what was bad?
-Good
- fantastic service
- club lounge
-Bad
- wifi
- the rooms really need this makeover that is in progress.
Value for $ or Priority Club Points?
For what I paid, no.
Would you return?
Ugh, yeah but i wouldn’t be excited to do so...
Last edited by Lewis42; Nov 13, 2018 at 5:40 am Reason: Bolding
Nov 13, 2018, 4:22 am
#150
Join Date: Oct 2016
Posts: 182
InterContinental Ljubljana
Were you generally happy with the hotel?
Yes!
Which room did you book and which upgrade did you receive?
Standard Room ---> Junior Suite
How was the room?
ca. 50 sqm, high floor, modern design. It felt spacious. Everything is new and very thought.out. Bed was comfortable.
How is the exec. lounge?
Staff is very attentive and friendly, on the 19th floor, also beautifully designed. It was almost empty.
Breakfast: 6.30-10:30/11am. Choice between restaurant & club. I definitely prefer Club.
Tea time: 3-5pm. Offering was decent, little pastries and sandwiches.
Happy hour with light dinner from 6 to 8pm. You may replace a meal easily. Steak, tongue, octopus, mackerel, polenta, sausages...
Did you receive a welcome gift?
Standard ambassador treatment.
How was the mini-bar?
Decent. 4x hard liqueur, red + white wine, chocolates, nuts, and soft drinks.
What was good?
-Very attentive lounge staff.
-Room interior
-Lounge food.
What was bad?
-Had to remember to refill mini-bar one time.
Value for $?
Paid about 130EUR/night. I think it is very good value with RA. Would not pay 80EUR for the Best Western Premier.
Would you return?
Yes!
Yes!
Which room did you book and which upgrade did you receive?
Standard Room ---> Junior Suite
How was the room?
ca. 50 sqm, high floor, modern design. It felt spacious. Everything is new and very thought.out. Bed was comfortable.
How is the exec. lounge?
Staff is very attentive and friendly, on the 19th floor, also beautifully designed. It was almost empty.
Breakfast: 6.30-10:30/11am. Choice between restaurant & club. I definitely prefer Club.
Tea time: 3-5pm. Offering was decent, little pastries and sandwiches.
Happy hour with light dinner from 6 to 8pm. You may replace a meal easily. Steak, tongue, octopus, mackerel, polenta, sausages...
Did you receive a welcome gift?
Standard ambassador treatment.
How was the mini-bar?
Decent. 4x hard liqueur, red + white wine, chocolates, nuts, and soft drinks.
What was good?
-Very attentive lounge staff.
-Room interior
-Lounge food.
What was bad?
-Had to remember to refill mini-bar one time.
Value for $?
Paid about 130EUR/night. I think it is very good value with RA. Would not pay 80EUR for the Best Western Premier.
Would you return?
Yes!
Last edited by Cielito_; Nov 13, 2018 at 4:32 am