Non Qualifying Stay: Discounted Rate

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Old Dec 10, 17, 11:01 am
  #1  
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Non Qualifying Stay: Discounted Rate

This is how my most recent points + incidentals stay posted. Got credit for the spending, but am concerned about getting the 10% rebate on the points (credit card, not Amb). Should I have the stay adjusted, or not bother?
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Old Dec 12, 17, 12:42 am
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Originally Posted by Points Scrounger View Post
This is how my most recent points + incidentals stay posted. Got credit for the spending, but am concerned about getting the 10% rebate on the points (credit card, not Amb). Should I have the stay adjusted, or not bother?
All my points stays since August have posted as "Non-Qualifying Stay: Discounted Rate"
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Old Dec 13, 17, 1:16 am
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Just email them and they will correct it.
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Old Dec 14, 17, 6:49 am
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I emailed them, receiving a rather unhelpful response.
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Old Dec 15, 17, 1:07 am
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I find the credit card rebate always posts eventually (give it 4 weeks) without intervention. However, the ambassador rebate, for me, always is met with an unhelpful response, unfulfilled promises they'll call me back, and me ultimately having to ask to speak with a manager after 4-5 emails/calls.
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