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Old Dec 7, 2017, 5:28 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beachmouse
Another year, another Accelerate. Answers to some Frequently Asked Questions below:


For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)

An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)

At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.

Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com

The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.

Some offers require booking within the promotion period in addition to staying during the promotion period.

Registration & dashboard link:


https://www.ihg.com/content/us/en/of...accelerate2018
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IHG Accelerate Q1 2018 (1st January to 30th April)

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Old May 6, 2018, 7:23 am
  #361  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, IHG Spire, HERTZ 5 stars
Posts: 82
Q1accelerate18 completed 100%

Done on my side with my last April,27th stay...
I got the confirmation this am in my account
Moving now for Q2 challenge easier than Q1 = crazy algorithm !
Rgds


chris635 is offline  
Old May 11, 2018, 4:16 pm
  #362  
 
Join Date: May 1998
Location: australia
Posts: 5,762
An unexpectedly positive update.

A week after my stay checking in on 30/4 and out on 1/5 posted to the new Accelerate period (May-July) it has now posted as well to the previous Accelerate period (Feb-Apr) finalising another task and the completion bonus. So where others have reported that final night stays post to both Accelerate periods - this would appear to be the reality. Just need a little patience. 27,500 pts credited that I had resigned myself to missing out on ^

Interestingly, for the May-July offer period it credited for the tasks

Stay Once Get 2,000 Bonus Points
May Bonus Offer

and for 1 of 6 tasks completed

but not for a stay under the task

Stay More, Earn More

Last edited by 3544quebec; May 11, 2018 at 4:33 pm
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Old May 12, 2018, 11:21 am
  #363  
 
Join Date: Apr 2005
Location: IND
Programs: AAdvantage Executive Platinum, HHonors Diamond, National Executive
Posts: 1,297
One of my tasks on the Q1 Accelerate was "Spend on Your IHG® Rewards Club Credit Card" ... I completed this task in mid-April, yet it still doesn't appear as completed on the Accelerate page. I need this to clear so I earn my achievement bonus of 26,500. Anyone know how long these credit card tasks take to post? Starting to get a bit nervous...
LucWise is offline  
Old May 12, 2018, 1:57 pm
  #364  
 
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Originally Posted by LucWise
One of my tasks on the Q1 Accelerate was "Spend on Your IHG® Rewards Club Credit Card" ... I completed this task in mid-April, yet it still doesn't appear as completed on the Accelerate page. I need this to clear so I earn my achievement bonus of 26,500. Anyone know how long these credit card tasks take to post? Starting to get a bit nervous...
I messaged them on twitter yesterday about missing updates for other tasks and within an hour the points were in my account. Can’t guarantee it will work for you but it’s worth a go. I know someone else who had issues with the CC task and they were asked to send in proof that they had paid using the card.
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Old May 12, 2018, 2:23 pm
  #365  
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Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Originally Posted by 3544quebec
An unexpectedly positive update.

A week after my stay checking in on 30/4 and out on 1/5 posted to the new Accelerate period (May-July) it has now posted as well to the previous Accelerate period (Feb-Apr) finalising another task and the completion bonus. So where others have reported that final night stays post to both Accelerate periods - this would appear to be the reality. Just need a little patience. 27,500 pts credited that I had resigned myself to missing out on ^
Glad to see they are sticking to the practice of overlapping credit to both promos, when you use nights as the measure you don’t really have much choice!
markis10 is offline  
Old May 12, 2018, 8:01 pm
  #366  
 
Join Date: May 2018
Posts: 1
Originally Posted by shahr04360
They offer total of 30k this qtr:

0.5k - Download the IHG App
2k - Stay More, Earn More (3nights)
2k - Earn More at InterContinental (2nights at any AMEA's IC)
2k - Your Rate (2x using Your Rate)

23.5k - Achievement Bonus Pts

Very much doable after passed 2017's Q1&Q2. 2017 stays mostly on pointbreaks&BRG. Take the challenge this time.
hi this is my first challenge and i got the same as above. Just a few questions.

does the IC stay have to be consecutive nights or 2 different stays. Reading the t&c doesnt amel it clear.

can stays contribute towards 2 items. Ie with the above using your rate for a 3 night stay does that satusfy 2 conditions?

i got.the aame as.above for q2 promotion
thanks so much in advance for the help

Last edited by Redknight1976; May 12, 2018 at 8:14 pm Reason: Spelling
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Old May 12, 2018, 9:34 pm
  #367  
 
Join Date: Sep 2009
Location: RNO
Posts: 362
Originally Posted by LucWise
One of my tasks on the Q1 Accelerate was "Spend on Your IHG® Rewards Club Credit Card" ... I completed this task in mid-April, yet it still doesn't appear as completed on the Accelerate page. I need this to clear so I earn my achievement bonus of 26,500. Anyone know how long these credit card tasks take to post? Starting to get a bit nervous...
I was gonna give it a couple weeks past my CC statement close date (stay paid with cc was April 8th, cc statement closed on May 6th), but I'm not holding much hope for an automatic resolution. Good to know that tweeting might work. This will also unlock my 26,500 achievement bonus!
EricTheNerd is offline  
Old May 12, 2018, 11:26 pm
  #368  
Original Poster
 
Join Date: Feb 2012
Programs: HH Dia, IHG Dia Amb, MB Ti, WoH G, OWE
Posts: 270
Originally Posted by Redknight1976
hi this is my first challenge and i got the same as above. Just a few questions.

does the IC stay have to be consecutive nights or 2 different stays. Reading the t&c doesnt amel it clear.

can stays contribute towards 2 items. Ie with the above using your rate for a 3 night stay does that satusfy 2 conditions?

i got.the aame as.above for q2 promotion
thanks so much in advance for the help
does the IC stay have to be consecutive nights or 2 different stays. Reading the t&c doesnt amel it clear.
Either consecutive nights or different stays, both qualifies. The keyword i think - "2 nights at any InterContinental Hotels and Resorts in AMEA". I did 2nights at same IC in my case.

can stays contribute towards 2 items. Ie with the above using your rate for a 3 night stay does that satusfy 2 conditions?
Yes. Any stays can contribute towards any items that specific task t&c been fulfilled.

Hope this will clarify ur queries. Safe travels!
shahr04360 is offline  
Old May 13, 2018, 9:54 am
  #369  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by LucWise
One of my tasks on the Q1 Accelerate was "Spend on Your IHG® Rewards Club Credit Card" ... I completed this task in mid-April, yet it still doesn't appear as completed on the Accelerate page. I need this to clear so I earn my achievement bonus of 26,500. Anyone know how long these credit card tasks take to post? Starting to get a bit nervous...
Its computed by comparing your stay info to Chase posting credit card points for that stay to IHG, which doesn't happen until your Chase statement posts. So when does/did your Chase statement (that this hotel stay appeared on) post? Give it a week or two after that before you start worrying.
sdsearch is offline  


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