The New IHG Web Booking Interface is PISSING ME OFF!
Jul 19, 2018, 4:15 pm
#167
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
Anyone know how to get the search for an ambassador cert across the finish line? I can get the list of hotels to come up. Clicking on the rate button always ends with "An error has occurred. Please contact your nearest reservation office and a representative will be able to assist you." I've used a private window, cleared all cookies, different browsers, etc.
*edit*
Scrolling through the IHG Service account's twitter feed, there is response after response apologizing for problems with the website (but usually claiming it's working perfectly for the CSR). How do they let this just continue?
*edit*
Scrolling through the IHG Service account's twitter feed, there is response after response apologizing for problems with the website (but usually claiming it's working perfectly for the CSR). How do they let this just continue?
Last edited by trouble747; Jul 19, 2018 at 4:38 pm
Jul 19, 2018, 7:42 pm
#168
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
Anyone know how to get the search for an ambassador cert across the finish line? I can get the list of hotels to come up. Clicking on the rate button always ends with "An error has occurred. Please contact your nearest reservation office and a representative will be able to assist you." I've used a private window, cleared all cookies, different browsers, etc.
Jul 20, 2018, 6:42 am
#170
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
I've been getting the same response since last night when trying to look up rates online. I will get the list of hotels and their rates, but once I click on a specific hotel/rate, I get the error response and aksed to contact reservations. I can't even log into my account right now. I just get that this function is down right now.