Community
Wiki Posts
Search

Program benefits changing Feb 1

Thread Tools
 
Search this Thread
 
Old Feb 3, 2017, 6:01 pm
  #46  
 
Join Date: Jul 2015
Location: AMS / LOP
Programs: HH Diamond, IHG Diamond Amb., Marriott Gold, FB Plat, BAEC Silver
Posts: 481
Originally Posted by chongcao
Went through the twitter feed of @IHG; @Crowne Plaza and @ IHG Rewards Club but could not find the source or anything remotely mention such action at all. Could you provide a link?
https://twitter.com/IHGService/status/827556189634428928

https://twitter.com/IHGService/status/827556132164079617
jongesander is offline  
Old Feb 3, 2017, 6:52 pm
  #47  
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,265
Is this going to be for award stays as well as paid stays?
beachmouse is offline  
Old Feb 4, 2017, 12:16 am
  #48  
 
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Is the CP Club benefit Spire only?
moe8555 is offline  
Old Feb 4, 2017, 1:25 am
  #49  
 
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Originally Posted by markis10
My question was posed in the context that Club means drinks at night breakfast in the morning in the locations I have visited, so there would be a very small demographic that would miss one or the other making the voucher an option worth considering.
Using my own experience almost every corporate rate I have used includes breakfast and if it doesn't there is no issue with charging breakfast to expense, therefore arriving a bit later in the evening when drinks have finished or are near to finishing the drinks voucher would be more appealing.

Not everyone wants to sit in a lounge either so again the drinks voucher is more appealing as they can use it at their own leisure rather than between 6pm & 8pm or whatever the times are.

Then there is the question of what will happen to these lounges once they start letting top tier in? There are plenty out there that are "Cosy" as it is. You only need to look at some of Hiltons lounges to see that they are overcrowded and resemble feeding time at the zoo. This can also put people off as the peaceful lounge is now anything but peaceful and you are having to share tables or better still - stand.

The voucher is also good for points according to the first post in the thread so there will also be some people who will take the points even if it is a small amount if they are building up their balance for a big trip etc.

Leisure stays are completely different of course and I would agree that drinks and breakfast make a considerable saving. There is many a time I have booked a Hilton instead of IHG hotel because it works out cheaper by the time the breakfast costs have been factored in.

I wouldn't write off the uptake level of the voucher, it's probably higher than some think it will be.
chrism20 is offline  
Old Feb 4, 2017, 1:49 am
  #50  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
I don't take this CP Club thing until they come out with official statement. Facebook or Twitter is not reliable IMO.

For Spires, most CP's gave club anyway and all possible pampering, so this is in fact kinda devaluation if they now give club as an "option" vs points. In the past I got all-in most of the times.
Not a big deal though.
FFlash is offline  
Old Feb 4, 2017, 3:02 am
  #51  
 
Join Date: Feb 2012
Programs: Priority Club
Posts: 110
Club Lounge Access

Originally Posted by jongesander
IHG just confirmed by Twitter Crowne Plaza hotels will now offer club lounge access OR a drink and snack voucher.
The "worry" is the OR bit - if it's up to the hotel then it's just the same as before.
UKDegsy is offline  
Old Feb 4, 2017, 3:13 am
  #52  
 
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
Originally Posted by FFlash
I don't take this CP Club thing until they come out with official statement. Facebook or Twitter is not reliable IMO.

For Spires, most CP's gave club anyway and all possible pampering, so this is in fact kinda devaluation if they now give club as an "option" vs points. In the past I got all-in most of the times.
Not a big deal though.
Exactly the opposite on my side. I have not stayed at CPs since years in protest against IHG undefined policy in terms of top tier elite benefits and as a matter of principle.

Now if IHG commits to give club access to Spire members for me this is an admission of a mistake in the past and I do accept their corrective action as an apology to their most loyal guests.

I clearly would value Spire membership now higher and the brand status of CPs higher and I will give them a chance and stay CPs in the next time and it could become a regular part of my stay scheme, even if I do not use always their lounges. But something has changed now. IHG understood.
submonte is offline  
Old Feb 4, 2017, 3:43 am
  #53  
htb
 
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
Originally Posted by chrism20
There have also been lots of reports in the past of two people checking in and drinks voucher for one person only being issued, I wonder if they have addressed that.
Of course. To be consistent, they will allow only one person into the lounge

I wonder how that will work out in Japanese hotels. In the two hotels in Kanazawa I have visited over the last year, one would give a 0.25 l bottle of water on arrival, the other one 0.5 l bottle of water every day (if they didn't forget about it). No points, no choice.

I somehow doubt they will feel compelled to do anything else.

HTB.
htb is offline  
Old Feb 4, 2017, 3:51 am
  #54  
 
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
Originally Posted by htb
Of course. To be fair, they will allow only one person into the lounge

I wonder how that will work out in Japanese hotels. In the two hotels in Kanazawa I have visited over the last year, one would give a 0.25 l bottle of water on arrival, the other one 0.5 l bottle of water every day (if they didn't forget about it). No points, no choice.

I somehow doubt they will feel compelled to do anything else.

HTB.
The rules must be:

- the guests registered in the room get club access
- alternative vouchers for each registered guest
- paid stays / reward stays - no difference
- world wide same rules

Otherwise I delete it from my mind as quickly as it came into my mind.
submonte is offline  
Old Feb 4, 2017, 11:41 am
  #55  
 
Join Date: Feb 2015
Programs: BA Gold, IHG
Posts: 88
Given I've read over in the IC Berlin thread that IHG is standardizing all IC clubs at a lower level of service then I've experienced at most IC's I've stayed at -- less food, less drink, less hours, less everything basically -- then I'm not exactly looking forward to what they're going to do when they provide club access as a Spire benefit at CPs.

Even more so when the implied benefit of access here is only equivalent to one free non-premium drink. They're not exactly setting a high bar of club expectations by saying those are equivalent!
dmp1991 is offline  
Old Feb 4, 2017, 12:43 pm
  #56  
Suspended
 
Join Date: Jul 2007
Posts: 4,477
Originally Posted by jongesander
https://twitter.com/IHGService/status/827556189634428928

https://twitter.com/IHGService/statu...56132164079617
Thanks! This resembles a trial in China last year. A F&B voucher of CNY60 (US$10) or Club access. If this is true and will be introduced worldwide we may have Holiday Inns participate the offer as well in forms of F&B vouchers.
FlyerTalker688786 is offline  
Old Feb 4, 2017, 1:53 pm
  #57  
 
Join Date: Jul 2005
Posts: 280
Originally Posted by submonte
Exactly the opposite on my side. I have not stayed at CPs since years in protest against IHG undefined policy in terms of top tier elite benefits and as a matter of principle.

Now if IHG commits to give club access to Spire members for me this is an admission of a mistake in the past and I do accept their corrective action as an apology to their most loyal guests.

I clearly would value Spire membership now higher and the brand status of CPs higher and I will give them a chance and stay CPs in the next time and it could become a regular part of my stay scheme, even if I do not use always their lounges. But something has changed now. IHG understood.
I made similar experience like Fflash (full range of benefits as plat/spire at CP), but was denied club lounge several times as RA at IC and subsequently avoided IC the last years.
While welcoming lounge access as a guaranteed choice benefit, I agree with voices fearing the service level will fall. And I will miss the time when I had to expect only a few occupants, making a peaceful lounge experience most of the time likely.
Yokdoc is offline  
Old Feb 4, 2017, 3:23 pm
  #58  
 
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,846
Originally Posted by markis10
Wonder if anyone would take the drink voucher?

Not all CPs have lounges, so the or may be for that case.
perthite is offline  
Old Feb 4, 2017, 5:41 pm
  #59  
Original Poster
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Originally Posted by perthite
Not all CPs have lounges, so the or may be for that case.
Indeed, stayed at two last week sans lounge, however where there is a lounge option I would imagine it's a popular benefit, especially for the leisure traveller.
markis10 is offline  
Old Feb 5, 2017, 1:30 am
  #60  
 
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
I got the offer of a drink from the bar when I was Plat at an Indigo that I stayed at for many months. It was a drinks voucher or 600 points. How is getting a drinks voucher for Spire a new and real benefit at a CP?
rumbataz is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.