Please post your Royal Ambassador experiences 2017

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Old Apr 12, 17, 12:23 pm
  #106  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,623
InterContinental Bordeaux - Le Grand Hôtel

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast and received a Prestige suite

How are the rooms?
Very elegant design by Jacques Garcia, French Empire style re-interpretation
Around 55 sqm

Lving room with seating area

Bar area

Room with desk and very comfortable bed

2 large Loewe flat screen television with iPhone dock. Good selection of cable channels .

Nice marble bathroom with a bathtub and separate shower

2 Separate toilets

Guerlain Eau Impériale amenitie

Very quiet
Very nice view of the Opera

How is the exec. lounge?
N/A

What was good and what was bad?

GOOD
- Very attentive staff, service at the highest level you could find only at very best hotels
- Unbeatable location
- Elegant historic hotel with all the modern facilities
- Brasserie now directed by Gordon Ramsay (as the gastronomic restaurant, RSVP)
- Superb Nuxe spa (loved the massage, counter-current swimming pool) : perfectly clean and well maintained, excellent staff)
- Great rooftop jaccuzi with panoramic view
- Bikes can be rented at the hotel to visit the superb city of Bordeaux

BAD
- Nothing

Value for $ or IHG Rewards Club Points? Would you return?

Definitely
Still, be prepared to spend a lot at this hotel, if you visit the gastronomic restaurant, the brasserie and the spa.

Pictures of the hotel

Pictures of the city

nicolas75 is offline  
Old Apr 12, 17, 12:37 pm
  #107  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,623
InterContinental Düsseldorf

What is your IHG Rewards Club Status?
Spire Royal Ambassador.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and received a king bed executive room on high floor with club access.

How are the rooms?
Around 32 sqm. Elegant design.

Comfortable bed

Sofa and desk

Flat screen television with large selection of channels
Kettle, no Nespresso machine

Bathroom with bathtub, separate toilets and shower. Agraria amenities.

Room was immaculate
Very quiet
Nice view over the city


Pictures of the city

Pictures of the hotel

How is the exec. lounge?
One of the best European club lounges.
Very good breakfast. Pastries at tea time. Cold and warm election of evening food, served in Bernardaud China
Very elegant design and great service
Excellent service.


What was good and what was bad?


Good:
- Central location, in the most exclusive part of the city
- Elegant interior design
- Great club lounge
- Very pleasant staff
- Sharing bike station at the corner of the hotel

Bad
- Nothing

Value for $ or IHG Rewards Club Points? Would you return?
Yes, for central location, club lounge and interiordesign
nicolas75 is offline  
Old Apr 15, 17, 9:41 am
  #108  
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 134
IC New Orleans

IC New Orleans
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked King Superior, upgraded to Hospitality Suite

How are the rooms?
This suite was one of the best we've had recently. It was a corner room with a lot of light and had good views. It had a more expansive layout than some of the other suites we've been in and also had one and half bathrooms.

How is the exec. lounge?
The lounge closed several years ago, but the hotel gives breakfast vouchers for the buffet downstairs. I think even Ambassadors get the breakfast vouchers.

Did you receive a welcome gift?
Bottle of red wine, chocolate covered oreo decorated with a fleur de list, minimal fruit (2 apples, one pear, one banana). Large bottle of Evian.

How was the minibar?
OK - only 2 beer cans (Heineken), one red and one white wine, 2 vodkas, 2 rums, several types of whiskey. Good mixers though and several Perriers

What was good and what was bad?

-Good
Location, free breakfast, upgrade to suite, water refilled daily, friendly staff, nice pool.

-Bad
We were there for 4 nights and the minibar was refilled once. Also, only had turndown service on first night.

Value for $ or Priority Club Points?
Yes

Would you return?
Yes
VaBeachGirl is offline  
Old Apr 16, 17, 12:58 pm
  #109  
 
Join Date: Sep 2001
Location: SoCal
Programs: UA 1K 2Millon Mile Flyer, IC Spire Royal Ambassador, SPG Gold
Posts: 465
Ic las vegas the palazzo

IC Las Vegas The Palazzo

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was good. Under normal circumstances, an RA would be thrilled with an upgrade to a suite of this size at any other property. It's hard to compare the RA treatment, as every room in the hotel is a suite.

Which room did you book and which upgrade did you receive?
Booked the basic suite and given a 2 level upgrade to a Fortuna Suite on the 36th of 50 floors, with view of the strip.

How are the rooms?
All of the rooms in the Palazzo and adjoining Venetian property are suites. The Fortuna Suite is a larger square footage with a sunken living room, sofa and small sitting table. The bedroom is in a large area open to the living room with comfortable pillows, sheets and mattress. Bathrooms are done in marble type tile with a separate shower and soaking tub. The Fortuna Suites generally have a nice view of Las Vegas Boulevard and the foothills to the west.



How is the exec. lounge?
In a word - weak. Since my first stay two years ago, they've stripped even the meager food offerings from the buffet area. This time, the only thing available in the evening was some sliced melon and tea cookies. There is a coffee urn for serve yourself coffee and tea. A butler is available to offer drinks like espresso or cocktails. On a happy note, they were serving Veuve Cliquot Champagne.
The lounge area is small but comfortable. Still, this would never fly as a club lounge anywhere but in Vegas.

Did you receive a welcome gift?
A bowl of fruit with a bag of jelly beans (it was Easter week) and two small bottles of house labeled water. Other than that, there was no welcome letter, or any information re: RA benefits.

How was the minibar?
It was a nice selection of juices, red and white wine, and a split of Moet Brut Imperial. My understanding is there is a $100 max on the minibar per stay, but there was no explanation offered by any of the staff this time.

What was good and what was bad?

-Good
-Aromatherapy Associates product in the bathrooms
-The Canyon Ranch health club in the adjoining Venetian is a well equipped full service gym with a variety of workout amenities.
-I was surprised to hear they allow late checkout till 6pm, rather than the usual 4pm for RA's.

-Bad
-Dismal food offerings in the Club Lounge.
-Ripoff resort fee of $39/nt. To add insult to injury, they also add sales tax to the fee, bringing the grand total to $43/nt.

Value for $ or Priority Club Points?
60K a night for a suite is not bad. The midweek rate of $149/nt plus resort fee seems to be the best deal going. I wouldn't pay much more than that given the other options in Vegas.

Would you return?
Not a big fan of Vegas, but if the rate were right and I had to be there, it and the Venetian are the only true IC's in town.
PremExecSNA is offline  
Old Apr 18, 17, 11:13 am
  #110  
 
Join Date: Jan 2006
Location: Amsterdam
Programs: BA GGL/CCR, EK Gold, FB Plat, Marriott Titanium, IHG Spire RA
Posts: 66
IC Doha the city
IC Doha the city
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked Executive King, upgraded to Executive Suite on the 39th floor

How are the rooms?
This suite was about 85m2 and offered a large bathroom with double sink, walk-in shower, and bathtub. The bedroom has one king bed and floor to ceiling windows with beautiful view of the city, and the flooring was carpet. There was little noise from the construction around the hotel. The living room had a small desk and a sofa and two chairs. The decor was typical IC, well kept in brownish tints.

How is the exec. lounge?
Due to a busy schedule, I was not able to visit the lounge.

Did you receive a welcome gift?
There were Arabic sweets and fruit on the table in the living room

How was the minibar?
Without remembering the exact contents, it made me happy when I opened it
I also had consumed some candy bars and these were not put on the bill

What was good and what was bad?

-Good
Location, upgrade to suite, water refilled daily, friendly staff, great bed and pillows

-Bad
Nothing

Value for $ or Priority Club Points?
Yes

Would you return?
Yes
HaikoW is offline  
Old Apr 18, 17, 11:45 am
  #111  
 
Join Date: Jan 2006
Location: Amsterdam
Programs: BA GGL/CCR, EK Gold, FB Plat, Marriott Titanium, IHG Spire RA
Posts: 66
InterContinental Jeddah

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest flexible rate and received a king business suite with club access.

How are the rooms?
The IC Jeddah has been around for a while and it shows in its decor, classical. The room is about 70m2 and consists of a large living room with wooden floor. The work desk is also located there. The power plugs are sunken in the desk so Apple laptop adapters will not fit. The Bedroom has carpet and has a large bed, chair and access to the adjecent bathroom. Bathroom is decent size but does not have a walk-in shower. The shower itself delivered OK water pressure. Rooms were in inmaculate condition and very clean.

How is the exec. lounge?
Very good lounge with good selection in the morning and also a la carte serving in the evening. Excellent lounge staff and swift service. Found the design of the lounge to be a bit dated.

What was good and what was bad?

Good:
- Comfy bed
- Great club lounge
- Excellent staff

Bad
- Nothing essential but having a walk-in shower and Apple accessible power plugs at the desk would have made this a great place

Value for $ or IHG Rewards Club Points? Would you return?
Yes
HaikoW is offline  
Old Apr 21, 17, 8:06 am
  #112  
 
Join Date: Jan 2006
Location: Amsterdam
Programs: BA GGL/CCR, EK Gold, FB Plat, Marriott Titanium, IHG Spire RA
Posts: 66
IC Lagos
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked King Superior, upgraded to Lagoon Suite and club access

How are the rooms?
Lagoon suite is approx 90m2. White tiles in all rooms. Entry in hallway with seperate toilet on the left. Going to the living room on the right there is a dining table for 4. The seating area has a large couch and two chairs + lounge table. There was a flat screen TV and Bose sound system. There are large floor to ceiling windows. Working desk has a good amount of power plugs. Bedroom has large king bed and is a corner room with floor to ceiling windows. Small walk-in closet on the way to the bathroom. Bathroom has a walk-in shower, bathtub, toilet in separate room and finally 2 sinks.

How is the exec. lounge?
The lounge is on the 21st floor and has, on the left side the confy seating are with 2 flatscreens. On the right is the buffet and diner tables. In te evening good selection of alcoholic beverages.

Did you receive a welcome gift?
No, when I received an email from the front desk manager and told him many of the things from the welcome letter were missing I received a basket of apples and a carton of orange juice.

How was the minibar?
Memorable: 3 cans of soft drinks and two bottles of water

What was good and what was bad?

-Good
Location, nice lounge, upgrade to suite, water refilled daily, friendly staff

-Bad
minibar content, service at lobby cafe, only large towels in bathroom

Value for $ or Priority Club Points?
Yes

Would you return?
If the price is good
HaikoW is offline  
Old Apr 24, 17, 12:05 am
  #113  
Moderator: InterContinental Hotels and Germany
Original Poster
 
Join Date: Oct 2002
Posts: 5,201
Originally Posted by FLYGVA View Post
How to post

1. Do not use the "Reply with Review Button" but the regular one
I have moved the review of the IC Doha to the master thread of this hotel (http://www.flyertalk.com/forum/inter...er-thread.html).

The reason is that the layout of a review post will be lost if this post is linked in the first post. Thus makes a post with review barely readable.

Thank you for your understanding

FLYGVA
moderator IHG FOrum
FLYGVA is online now  
Old Apr 25, 17, 9:17 am
  #114  
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM LTP| Emirates Gold |InterContinental Spire RA |A Club Gold |AMEX Plat| Visa Plat |Hertz P
Posts: 8,623
InterContinental Genève - Geneva

What is your IHG Rewards Club status?

Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as usual

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and was upgraded to an Executive Junior suite with breakfast

How are the rooms?
Around 45sqm
Warm and elegant contemporary design.
Bedroom with very comfortable bed.
Superb pink marble bathroom with bathtub. Large bottles of Agraria amenities
Flat screen television set with impressive selection of international channels
Nespresso machine
Very quiet

How is the exec. lounge?

There is no Club lounge at InterContinental Geneva, but I was informed that the property is planning to open one before 2018.

What was good and what was bad?

GOOD
- Very professional staff
- Elegant décor and atmosphere
- Superb breakfast offer for variety and quality of products, very nice restaurant
- Leafy and quiet environment

BAD
- No more delicious Läderach chocolate as welcome gift (but replaced by very good homemade cookies)
- Woods restaurant unfortunately closed on weekends (but Nations is a solid option for informal lunch, with great service and excellent burgers)

Value for $ or IHG Rewards Club Points? Would you return?

Hotel is not cheap but great

Location is not in the very centre (very closed to United Nations offices), but the hotel is just next a bus stop with direct access to city centre and airport (very efficient and fast public transport). Free public transport coupon offerred by hotel at check-in

Pictures of the city

Pictures of the hotel

nicolas75 is offline  
Old Apr 25, 17, 10:41 am
  #115  
 
Join Date: Jun 2009
Location: LHR
Programs: CX DM, BA Gold, OZ*G, IHG Spire RA
Posts: 305
IC Dublin

IC Dublin

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked two nights on Reward Nights and received the Presidential Suite.

We arrived at 1pm and our allocated room was not ready. The front desk person explained that check-in was not promised until 3pm. He seemed new and so I politely reminded him of the RA check-in benefit. After a visit to the back office he informed us that we would be given the Presidential Suite

How are the rooms?
Very nice. Huge space and well appointed as expected.

How is the exec. lounge?
Didn't visit and access terms were not clear. We were out all day and didn't need or want to visit.

Did you receive a welcome gift?
Mineral water and fruit

How was the minibar?
Half bottles of red, white, and sparkling wine.
Minis if Jameson, gin, vodka plus the usual beer and soft drinks.
Full Nespresso setup in the kitchen

What was good and what was bad?
All good on this stay except for overall competency at check-in which I attribute to the person being new

Value for $ or Priority Club Points?
Points were a decent value compared to rates on Easter weekend

Would you return?
Yes
DieselYVR is offline  
Old Apr 25, 17, 7:14 pm
  #116  
336
 
Join Date: Apr 2013
Posts: 915
I don't think there is a lounge in Dublin.
336 is offline  
Old Apr 26, 17, 2:09 am
  #117  
Formerly known as fsa_ea
 
Join Date: Dec 2004
Location: Up in the Air
Programs: 2MM: DL DM, AA EXP; 1MM: UA GD; AS MVP; LH SEN; ICRA; ACC PLT; HYT DS; HLT DI; RD GD; MRT GD; HRZ PC
Posts: 2,065
Originally Posted by 336 View Post
I don't think there is a lounge in Dublin.
That is correct.
The Mileage Millionaire is offline  
Old Apr 26, 17, 7:23 am
  #118  
 
Join Date: Apr 2008
Location: FRA
Programs: LH HON, IHG RA, random stuff at Hyatt, Hilton, SPG, Hertz, Sixt
Posts: 490
Originally Posted by DieselYVR View Post
He seemed new and so I politely reminded him of the RA check-in benefit.
...while his initial statement was in full compliance with the T&C since 8am check-in does not apply to reward nights!
sultanbinaber is offline  
Old Apr 26, 17, 7:47 am
  #119  
 
Join Date: Jul 2012
Location: CGN
Posts: 89
IC Dublin

IC Dublin

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No.

Which room did you book and which upgrade did you receive?
Booked King Junior Suite, received Executive Suite. (1 Category Upgrade) Got a welcome letter where it said that RA's get only a one category upgrade - after I told them that a double upgrade is actually guaranteed, they just told me to come back in case I don't like the suite.

How are the rooms?
Quite old, though well maintained. Bathroom quite dirty - several long black hairs on the floor.

How is the exec. lounge?
No lounge available.

Did you receive a welcome gift?
Mineral water and fruit.

How was the minibar?
Nothing special, a few soft drinks and the usual small spirits.

What was good and what was bad?
Poor RA recognition, location not really good as well. Ordered room service once, extremely poor quality.

Value for $ or Priority Club Points?



Would you return?
No.
Mystery7 is offline  
Old Apr 26, 17, 8:37 am
  #120  
 
Join Date: Apr 2008
Location: FRA
Programs: LH HON, IHG RA, random stuff at Hyatt, Hilton, SPG, Hertz, Sixt
Posts: 490
IC Bucharest

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely

Which room did you book and which upgrade did you receive?
Booked lowest category, received Suite (there is only one category apart from one larger apartment)

How are the rooms?
Dated in old (heavy) decor but in fabolous condition. Separate bedroom (Sofa, armchair, desk) and living room (bed, armchairs), each with an own bathroom (one has a jacuzzi, one shower stall). Suite has two entrance doors, one for each room (2 room numbers as well, slightly weird since the layout does not allow to rent rooms separately). Large but unfurnished balcony along both rooms.

How is the exec. lounge?
Located just below top floor, great views and fantastic service. Breakfast offers no less then main restaurants (eggs made to order), evening spread includes hot dishes. Regular spirits and various wines in the evening. Cake and sandwiches available during the day.

Did you receive a welcome gift?
Mineral water, fruit and a bottle of (truly horrible) local red wine.

How was the minibar?
Suite has two full minibars (only discovered on last day ). Various miniature spirits, beers, wine, various soft drinks and lots of water.
Additional water provided with turndown service.

What was good and what was bad?
Amazing service throughout, very good RA recognition and nice lounge.
Spa on top floor offers great views but is dated. Bad ventilation in gym.
Room service food quality was mediocre.

Value for $ or Priority Club Points?
Amazing on rates well below USD 100, still great at higher rates.

Would you return?
Any time.
sultanbinaber is offline  

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