I was wrong. Take the bottle of water. At least you get it.
Oct 19, 2016, 7:46 am
#16
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
Extensive 10-page thread on missing points issues here: http://www.flyertalk.com/forum/inter...ally-post.html
Bottom line a quick email or call to the hotel will resolve the issue 99% of times. But as others have said I must be lucky, rarely have to follow up and when I do they already have it on their list as some hotels only seem to process welcome points weekly.
Bottom line a quick email or call to the hotel will resolve the issue 99% of times. But as others have said I must be lucky, rarely have to follow up and when I do they already have it on their list as some hotels only seem to process welcome points weekly.
Oct 19, 2016, 7:47 am
#17
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
Oct 19, 2016, 7:50 am
#18
Join Date: Aug 2007
Programs: QF LTG:
Posts: 1,859
I stayed here, HIX Sukhumvit 11, Thailand, in August and got my welcome points very quickly.
So far this month have stayed at Hotel Indigo Dallas, HI DFW Airport Area West and currently at HI Rosslyn DC and have received my welcome points from them all.
So far no problems for me, touch wood,
So far this month have stayed at Hotel Indigo Dallas, HI DFW Airport Area West and currently at HI Rosslyn DC and have received my welcome points from them all.
So far no problems for me, touch wood,
Oct 19, 2016, 8:26 am
#19
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Is China the only place where welcome points aren't an option? Does one get them on InterContinental stays?
Oct 19, 2016, 9:29 am
#20
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
My experience is just the opposite. Often I get the email announcement and the points have posted by the time I get to my room and log into the house wifi. Happened that way in Shanghai last month, Washington this past weekend. It's the stay points that take days too post.
Oct 19, 2016, 9:31 am
#21
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Got some last month at the Shanghai HI Downtown (across from the main RR station). I believe I was offered an option. No other recent experiences there since this became a feature of the elite program benefits.
Oct 19, 2016, 9:37 am
#22
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
In North America what's the point of taking a bottle of water? There's a sink and all the water you can drink for nothing. As for the "food" part, I always travel with a few granola bars so have that covered (and a couple of sachets of Starbucks instant coffee to enhance the plonk bundled with the coffee maker!)
Oct 19, 2016, 5:21 pm
#23
Join Date: Jan 2004
Location: MSP
Programs: AA Plat Pto, IHG Plat, HH Gold, Hyatt Globalist
Posts: 2,536
Is the trail mix still out there? Last three stays I haven't been offered a choice or told about a welcome gift at all, the points just post same day.
I did encounter one property that added a checkbox to the registration form "I confirm I was acknowledged as a platinum member" similar to the one accepting the penalty for smoking.
I did encounter one property that added a checkbox to the registration form "I confirm I was acknowledged as a platinum member" similar to the one accepting the penalty for smoking.
Oct 20, 2016, 6:29 am
#24
Join Date: Aug 2011
Programs: Hilton Honors Diamond, IHG Spire, Marriott Titanium, Wyndham Diamond, Caesar's Diamond
Posts: 536
I always take the bottle of water. Actually quite often, I get an otherwise expensive beer at the bar.
The points are a lottery, whether or not you take the drink. The times when I've chosen the points, they post about 50% of the time. When I choose the drink, the points also post about 50% of the time.
The points are a lottery, whether or not you take the drink. The times when I've chosen the points, they post about 50% of the time. When I choose the drink, the points also post about 50% of the time.
Oct 20, 2016, 7:42 am
#26
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Is the trail mix still out there? Last three stays I haven't been offered a choice or told about a welcome gift at all, the points just post same day.
I did encounter one property that added a checkbox to the registration form "I confirm I was acknowledged as a platinum member" similar to the one accepting the penalty for smoking.
I did encounter one property that added a checkbox to the registration form "I confirm I was acknowledged as a platinum member" similar to the one accepting the penalty for smoking.
Oct 21, 2016, 4:06 pm
#27
Join Date: May 2002
Location: Sacramento, CA, US
Posts: 2,229
An email to IHG typically results in prompt posting of any missing welcome amenity points -- as an "adjustment -- no phone call needed!
Recently, 3 of 4 award stays posted normally, and points for the 4th stay posted within 24 hours after I used the IHG website to submit a request for missing points.
More disturbing was an actual charge to my credit card of $28+ for an award stay, which apparently was to be reversed, but hasn't. Still working on that.
Recently, 3 of 4 award stays posted normally, and points for the 4th stay posted within 24 hours after I used the IHG website to submit a request for missing points.
More disturbing was an actual charge to my credit card of $28+ for an award stay, which apparently was to be reversed, but hasn't. Still working on that.
Oct 22, 2016, 7:44 am
#28
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
HTB.