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Old Jun 18, 2016, 4:39 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: HadesNL
Update 2023:
- it seems no new RA have been invited by IHG
- criteria for RA requalification are still unknown
- geographical location of member / country account registration seems of some impact due of covid19(restrictions/availability)
- RA is processed in weekly batches starting december 2022
- proof by nicolas75 shows RA qualification for 2024 seems to be strictly based on IC hotels only (not Regent, Kimpton, SixSenses anymore)

As per Tim O'Brien's post about IHG-corporate explaining RA criteria:

As you are aware,
Royal Ambassador is our invitation only tier with the number of members invited each year
limited to ensure our hotels are able to consistently deliver on the benefits promise,
elevating your stay experience at InterContinental Hotels & Resorts.

Although we do not currently have a published criteria for Royal Ambassador,
consideration is determined by variable activities within a members account such as
- qualified paid room nights & spend across our luxury brands (, 2023 EDIT: Post-Pandemic from 2024 InterContinental only : Pre-Pandemic also Kimpton & Regent ) ,
- member region,
- primary hotels,
- category (of the hotel class / €$¥£ price levels compared to currency rates / competition / city / region / country / continent )
- tenure (repeat custom / average spend at hotel)
Accompanying or adjoining reservations,
such as the additional rooms of your family etc are not included for Royal Ambassador consideration
but are included in determining Spire Elite status within IHG Rewards Club
.


* FT:IHG forum community group consensus / empirical evidence shows
- that members must have stayed at different unique hotels per city / country / region / continent
the amount of uniques needed for RA qualification is unknown but generally extended long stays at just 1 hotel do not qualify
- IHG-corporate showing keen interest in how much guests are spending €$¥£ at hotel's own operated F&B / Spa / transport / extra services / other venues
atacama40 has given us insights that extra spend at the hotel charged to the hotelfolio generates EQP but also flags the database as high valued spending guest
- one must have AMB to get considered for RA invitation by IHG as they seem to evaluate over a longer period the length of one's tenure / devotion / spend / undisclosed criteria at stayed IC-hotels

2024
Royal Ambassador 2024 (Re)Qualification - statistics

Thank you everyone who graciously shared their status and statistics. I took the liberty to compose an overview.
The common factor that is instantly recognisable is:
  • everyone has a valid AMB membership
  • everyone has spent a good amount in €$£
Shoven
IC: 69 N - 4 unique IC - $17400 - 2 unique country

AndyMick
IC: 96 N - 10 unique IC - 7 unique country - 164778 EQP

Ithink
IC: 78 N - 10 unique IC - £27000

Richelieu
~

ProjectSunburst
15 unique IC (USA) - $35000
Kimpton spend: $11000

Milleage Millionaire
IC: 100 N : 58 revenue & 42 award - 166514 EQP

Raynyan
~

Nicolas75
~

ILS2
$20000

HadesNL
IC: 41 N - 8 unique IC (2x USA, 1x UK, 3x EU, 1x Indonesia) 250458 EQP

Marlin1978
IC: 40 N - 9 unique IC (USA + EU) - $13000

HClee01
IC: 30 N - 6 unique IC - $8700
2x Kimpton / 1x Regent : 22 N - $7400

VAbeachgirl
IC: 88 N - 14 unique IC - 8 countries
2x Kimpton : 7 N
total $20000 (IC + Kimpton)

PremexecSNA
IHG : 85 N - 147000 EQP of which
90% revenue stay
85 % IC + Kimpton
10 unique IC
15 unique Kimpton

Darby1970
IC 100 N : 59 revenue of which
37 N : 11 unique IC (USA)& 4 (non-USA)
187682 EQP

Atacama40
IC + Kimpton : 40 N : UK, ME, Asia
Roomrate > £1000

EmeraldLady
11 unique IC : 4 continents
IHG: 87 N
$20000

Dmac1418
IC: 3 N - 2 unjque (IC Houston MC & IC San Diego)
6S Fiji $22000 (room: $10000 + spend $12000)

Smythmeister
~

Additional statistics can be found in the comments of LL
https://loyaltylobby.com/2023/12/03/...4-share-yours/
The only other place on the whole interweb that has an interest in Royal Ambassador.
============================

2023
Below our FT-members from the IHG forum with RA status
some of whom have graciously shared their statistics to shed some light
-----------------------
Mileage millionaire: 155359 EQP - IC nights 58 - total nights 108 - unique IC 15
Shoven : $16000 - IC nights 49 - Kimpton nights 8 - total nights 57 - unique IC 5 - unique Kimpton 2 - [unique countries UK/Thailand]
Stimpy: overall stats higher than Shoven
Nicholas75 : 230236 EQP - 93 EQN
Raynyan : 190000 EQP - IC/Kimpton nights 90 - unique IC/Kimpton 10
Vsevolod4 : $24000 - IC nights 67 - total nights 87
Vabeachgirl : $17500 - IC nights 75 - Kimpton nights 4 - total nights 79 - unique properties 13 [unique countries 7]
Hclee01: >$12600 - >156K EQP - 54 EQN - unique IC 3 - unique Kimpton 1 - unique Regent 2 [unique countries Singapore/Thailand/Taiwan/Japan]
Chinatrvl :
Ithink : 220.000 EQP - 47 EQN
Ninjalad : 150000 EQP - IC nights 34
Andymick : 145000 EQP - IC nights 100
Gentleman adventurer :
Marlin1978 :
Pseudo nim :
Hadesnl : 250000 EQP - Kimpton/IC nights 30 - 44 EQN - unique IC 3 - unique Kimpton 2 [unique countries UK/NL/FRA/Indonesia]
Itadakimasu : 120000 EQP - IC nights 12 - 51 EQN
Atacama40 : >£25000 - IC nights 60 - unique IC 8 - unique Kimpton 1
Eein : corporate rates global & local
Raynyan's friends : RA extension because their account is Japanese registered
Tim O'Brien: after own friendly persuasion effort : $8,500 - IC nights 79 of which 49 at pres.suite - unique IC 4 [unique countries US/AUS/CAN]


----------------
The only other place on the internet that has an interest in RA (re)qualification statistics is at the comments at Loyaltylobby,
more 2023 RA datapoints can be found there:
https://loyaltylobby.com/2022/12/09/...re-your-stats/
https://loyaltylobby.com/2023/01/18/...re-your-stats/



==============================================

Update 2020 / 2021:
RA status was extended due to the global pandemic of covid19


================================================== =======

Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend
================================================== =====
December 2019 / January 2020 Link to RA Renewals & Upgrades
================================================== =====
================================================== =====

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD
Lewis42 / 81 Total (unknown IC) / $16k IC / $2k Kimpton / 4 Continents
81 nights total
$18k Kimpton / IC (about $2k kimpton)
stays in 4 continents

been Ra for ~3-4 years

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintentionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.

update from Executive Liaison Sept, 2023,
spend at other IHG luxury brands does count for RA, and Renewal.
Brands weren't stated, but reasonable to assume Six Senses, Regent, and Kimpton.

















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New RA qualifying criteria based on IC Revenue

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Old Apr 21, 2019, 12:22 am
  #3466  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by Pseudo Nim
Anyone see the post by LoyaltyLobby that it’s $20-30K (as a rumour) based on an IC ANA manager?

Wonder what truth there is to that. Marriott asking for $20K spend (albeit across all their brands) for Ambassador seems like it could be possible for IC. Though I expect they wouldn’t actually look at the details of the numbers - such as “across all brands”, “defined benefits”, “personal concierge” (worthless as the Marriott one is), “etc” and be like “OMG GUYS WE CAN REQUIRE 20K because we are invite only so obviously MUCH better!” and run with that.
I wouldn't expect GMs to know anymore than us guys in FT, and we know most facts/rumours as we share are requal figures.

usd20k with Marriott/Bonvoy is somewhat easier as hotels abound in far far more places/cities/towns, not with standing all the brands count.

IC spend is problematic unless you need frequently repeatedly stay in 1-3 cities that have an IC, or vacation for a week twice each year in the aspirational IC's such as Bora Bora

Alas I do see IHG stretching the $$$ goal over time, though if intent really is top 1% (and unlike @Rewards, Ambassadors are live not dormant members so numbers don't vary greatly), then the $$$ needed should not increase over and above inflation. However I can see the initial usd10k++ in 2017 + 2018 renewals as being only rough cull of the very cheap 60nights RAs, and not a real 1% subset on ambassador members.

usd12k++ is equivalent to usd200++ x 60nights at IC's only, I struggle to hit that without personal stays especially with euro/gbp ex-rate v usd being historically lower by 20% due to brexit wreakness, and asian IC rates being lower than London/Paris/Amsterdam where I used to spend more nights. To be fair those Ambassadors booking 30x us400 suite nights are come out ahead now. it is a pure $$$ target

Original SCH spend all those years ago was that same usd20k, with inflation that may be usd50k today. RA benefits don't match up any longer though, (and i see RA offerings as reduced last few years and more reductions no doubt to follow), RA is no longer a status to chase, if I maintain then good but not worried.

also... If one books club rooms as Plain Ambassador, which I did as RA to get a suite upgrades last year, then one doesn't really need RA status going forward or the newish free club ra benefit, and 2019 my IC spend can be reduced to usd6k++ for circa 20nights at ICs I really enjoy now as minibar gets us just usd30/night due to minibar dailyrefill fees hotels are conning us RA's with.
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Old Apr 21, 2019, 3:24 am
  #3467  
FlyerTalk Evangelist
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Originally Posted by Cielito_
I don’t care, if I am AMB next year. I book flexible anyway most times and will combine virtuoso + fhr with other brands.
The latter ensures even more than RA for my next stay in Cannes: Double upgrade, breakfast for two, 85€ F&B, airport transfer. Good with RA, I still have 45€ for the minibar ... which will not even be enough for a mini-bottle of champagne.
If you are not booking with a corporate rate, then maybe FHR or Virtuoso is better, although those are not available at all IC's. However if you book a corporate rate, or get some kind of rate reduction, it makes no sense to book with Virtuoso or FHR for stays longer than 2 or 3 nights. The difference in the rate will likely be much more than $100. And thankfully not all IC's are adhering to the ridiculous mini-bar limits.
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Old Apr 21, 2019, 3:21 pm
  #3468  
 
Join Date: Apr 2017
Programs: SQ TPPS (21),QF G, NZ E, IHG D Amb, Marriott Gold, HH Gold, Shangri-La Jade, Accor Plat, Hertz P
Posts: 395
Originally Posted by stimpy
The difference in the rate will likely be much more than $100. And thankfully not all IC's are adhering to the ridiculous mini-bar limits.
i haven’t found any imposing the limits yet, but could be due to long-term relationships.
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Old Apr 21, 2019, 3:46 pm
  #3469  
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Originally Posted by Eltham


i haven’t found any imposing the limits yet, but could be due to long-term relationships.
i have despite long term relationships with properties spanning multiple years
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Old Apr 21, 2019, 10:40 pm
  #3470  
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Posts: 17,008
And I'm in the uniquely unenviable position of a demoted RA, living on past glories at the handful of properties pledged to recognise my long-term relationship.

But long-term or not, they still impose the $50 limit. In deference to their kindness I keep it at $0, though i guess I could go up to the Ambassador ceiling of $20 per stay. That'll be two cokes, then
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Old Apr 22, 2019, 5:22 pm
  #3471  
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Join Date: Jan 2010
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Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,685
Originally Posted by Eltham


i haven’t found any imposing the limits yet, but could be due to long-term relationships.
NYC Barclay is, notwithstanding long stay history.
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Old Apr 27, 2019, 5:04 am
  #3472  
 
Join Date: Jan 2019
Posts: 24
Talking about whether or not a property strictly follows recently changed T&Cs, I am simply very glad to see that all the properties I have stayed at do give a 2 category suite upgrade.
But I feel anxious that it is not clear whether they are intentionally doing more than what rules mandate or are not yet aware of (or do not yet reflect?) this year's change in T&Cs
Now I am inclined to send inquiries to properties about which room I would receive if I book a certain room, to make sure the upgraded room is as I expect it to be.

By the way, I often receive many business cards from managers of each property during a stay.
Some say like, "please drop me a line for the next stay," etc.
I think you guys are obviously treated the same way, but has anyone contacted managers for another stay and actually experienced better than a previous stay?
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Old Apr 27, 2019, 10:07 pm
  #3473  
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Join Date: Jan 2010
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Posts: 2,685
Originally Posted by serendipity1211
Talking about whether or not a property strictly follows recently changed T&Cs, I am simply very glad to see that all the properties I have stayed at do give a 2 category suite upgrade.
But I feel anxious that it is not clear whether they are intentionally doing more than what rules mandate or are not yet aware of (or do not yet reflect?) this year's change in T&Cs
Now I am inclined to send inquiries to properties about which room I would receive if I book a certain room, to make sure the upgraded room is as I expect it to be.

By the way, I often respecially at the Willard in DC, where breakfast for five pax can be over $2200eceive many business cards from managers of each property during a stay.
Some say like, "please drop me a line for the next stay," etc.
I think you guys are obviously treated the same way, but has anyone contacted managers for another stay and actually experienced better than a previous stay?
for quite a long time now, i will book a few categories under where i want to be, i make the booking online via a channel that gives me the best rebate at the time, then reach out to a contact at the property, and provide the confirmation number, for them to manually adjust in their system. i very often get the rate adjusted to a lower house rate, depending on relationship with property, and then find agreement on upgrade, if i want a speciality suite, sometimes i'll offer to provide a supplement/upsell. even when utilising Amex FHR, i'll call ahead, and even sometimes when at the property i've had the amex codes for FHR put on the booking, especially at the Willard in DC, where breakfasts for five pax can run $200-$250.
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Old Apr 27, 2019, 10:44 pm
  #3474  
 
Join Date: Jul 2010
Location: Korea, USA
Programs: IC Dia RA / Marriott LT Plat / WOH Globalist / Hilton Diamond / OZ Diamond Plus
Posts: 340
I booked 20 nights at Hyatt for the Globalist Fast Track.
IC RA was one of the best and absolute tier to me for 9 years.. but now 2 tier upgrade is a joke with lots of properties, paltry minibar benefits, no official 2-cat suite upgrade and most nice rooms and suites are excluded for an upgrade.
There was the only one reason I can't throw away RA tier, is because of some nice properties such as IC LA DWTN, IC Osaka, IC Tokyo and IC HK which will be a Regent next year.
Am I the only person who consider another chain?
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Old Apr 28, 2019, 12:05 am
  #3475  
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Originally Posted by scienm
I booked 20 nights at Hyatt for the Globalist Fast Track.
IC RA was one of the best and absolute tier to me for 9 years.. but now 2 tier upgrade is a joke with lots of properties, paltry minibar benefits, no official 2-cat suite upgrade and most nice rooms and suites are excluded for an upgrade.
There was the only one reason I can't throw away RA tier, is because of some nice properties such as IC LA DWTN, IC Osaka, IC Tokyo and IC HK which will be a Regent next year.
Am I the only person who consider another chain?
Nope. You’re not the only one. I’ve enjoyed RA greatly - a bit less than nine years but close - but this constant rollercoaster of “will I or won’t I” for déqualification, upgrades, etc and I’m tired. This year is when I make lifetime Marriott and I’ve already started staying at Hyatt - I absolutely love the Park Hyatt’s. IC will keep my business for some of the core properties but I’m no longer going mad trying to requalify - whatever happens end of year, let it be. Unless they announce something more serious in the course of the year, I’ll just let natural course play out.
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Old Apr 28, 2019, 6:55 am
  #3476  
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Originally Posted by Pseudo Nim


Nope. You’re not the only one. I’ve enjoyed RA greatly - a bit less than nine years but close - but this constant rollercoaster of “will I or won’t I” for déqualification, upgrades, etc and I’m tired. This year is when I make lifetime Marriott and I’ve already started staying at Hyatt - I absolutely love the Park Hyatt’s. IC will keep my business for some of the core properties but I’m no longer going mad trying to requalify - whatever happens end of year, let it be. Unless they announce something more serious in the course of the year, I’ll just let natural course play out.
Totally agree, now they have made the benefits mundane they could at least do the same with the qualification criteria and give us a real tracker. The upgrade benefit reduction is going to hit me hard this year and mean that there is no real advantage in booking IC's for the type of rooms I normally book for long stays. I may need to take a close look at Hyatt
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Old Apr 29, 2019, 6:35 pm
  #3477  
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Originally Posted by Land-of-Miles
Totally agree, now they have made the benefits mundane they could at least do the same with the qualification criteria and give us a real tracker. The upgrade benefit reduction is going to hit me hard this year and mean that there is no real advantage in booking IC's for the type of rooms I normally book for long stays. I may need to take a close look at Hyatt
haven't had any issues with the upgrade policy at Barclay, or Boston.

although Barclay won't upgrade to 1 bed suite without an upsell/room supplement. but they didn't previously.

i think out of 600 rooms, they have abt 18 i bed suites, so the severe shortage of suites at this property drives a tough upgrade in any case.
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Old Apr 29, 2019, 7:13 pm
  #3478  
 
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Originally Posted by Tim O'Brien
haven't had any issues with the upgrade policy at Barclay, or Boston.

although Barclay won't upgrade to 1 bed suite without an upsell/room supplement. but they didn't previously.

i think out of 600 rooms, they have abt 18 i bed suites, so the severe shortage of suites at this property drives a tough upgrade in any case.
I’m not arguing with you, I just think all of us want to get upgrade especially when we travel busiest and pricy city such as NY, London or Paris. When I was in Paris last time, I stayed IC Le Grand and Westin Vendome. IC gave me 2 tier upgrade which was small, street view room. Westin gave me very nice Junior Suite with Eiffel tower view.
At IC Bangkok, RA will get corner suite only when we book higher price executive room. Marriott or Hyatt.. almost always suite upgrade. This is what I’m sad about. RA deserve upgrade more than just 2 tier because we are living in a View Room World.. so many views with same room type..
There is new IC ANA Beppu resort and they already excluded ALL SUITES for upgrade.
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Old Apr 30, 2019, 1:09 am
  #3479  
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Originally Posted by Tim O'Brien
haven't had any issues with the upgrade policy at Barclay, or Boston.

although Barclay won't upgrade to 1 bed suite without an upsell/room supplement. but they didn't previously.

i think out of 600 rooms, they have abt 18 i bed suites, so the severe shortage of suites at this property drives a tough upgrade in any case.
I only stayed once pre-refurb but was upgraded from the suite I booked to the Presidential suite.

I don't want a suite upgrade from a base room, I want a 2 cat upgrade from whatever I book to the room that I really want. RA used to guarantee me this, now it doesn't. That means I effectively have to pay for the room type I want. That is fine but then RA has no benefit does it? I don't value club access terribly highly (as often I am unable to make afternoons or evening sessions) and the room/suite type I would normally book would have club access anyway, the minibar benefit has been eviscerated (which used to make up a bit for ridiculous club timings for anyone with a real job). I am struggling really hard to see what is left. If I have no benefit from RA then there is nothing to make me spend £xxx at an IC rather than at a competitor or boutique independent.
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Old Apr 30, 2019, 3:03 am
  #3480  
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Originally Posted by Land-of-Miles
I only stayed once pre-refurb but was upgraded from the suite I booked to the Presidential suite.

I don't want a suite upgrade from a base room, I want a 2 cat upgrade from whatever I book to the room that I really want. RA used to guarantee me this, now it doesn't. That means I effectively have to pay for the room type I want. That is fine but then RA has no benefit does it? I don't value club access terribly highly (as often I am unable to make afternoons or evening sessions) and the room/suite type I would normally book would have club access anyway, the minibar benefit has been eviscerated (which used to make up a bit for ridiculous club timings for anyone with a real job). I am struggling really hard to see what is left. If I have no benefit from RA then there is nothing to make me spend £xxx at an IC rather than at a competitor or boutique independent.
You are fully correct. In the past RA was a great discount programme allowing you to book a lower category (for a lower price) to get the room you wanted. This is clearly gone. However, what about the competition? Hyatt has a too small footprint in the places I normally go to, Hilton has inconsistent upgrades and inconsistent hotels, Starwood is gone and Marriott did not change it to the better. For most of the places I go to in Europe (London, Paris, Madrid, Amsterdam, Frankfurt, Berlin), IC is still a good choice. In Asia (and in particular in the PRC) it is great and in the US certainly not as bad as Hiltons or Sheraton.
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