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Old Jun 18, 2016, 4:39 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: HadesNL
Update 2023:
- it seems no new RA have been invited by IHG
- criteria for RA requalification are still unknown
- geographical location of member / country account registration seems of some impact due of covid19(restrictions/availability)
- RA is processed in weekly batches starting december 2022
- proof by nicolas75 shows RA qualification for 2024 seems to be strictly based on IC hotels only (not Regent, Kimpton, SixSenses anymore)

As per Tim O'Brien's post about IHG-corporate explaining RA criteria:

As you are aware,
Royal Ambassador is our invitation only tier with the number of members invited each year
limited to ensure our hotels are able to consistently deliver on the benefits promise,
elevating your stay experience at InterContinental Hotels & Resorts.

Although we do not currently have a published criteria for Royal Ambassador,
consideration is determined by variable activities within a members account such as
- qualified paid room nights & spend across our luxury brands (, 2023 EDIT: Post-Pandemic from 2024 InterContinental only : Pre-Pandemic also Kimpton & Regent ) ,
- member region,
- primary hotels,
- category (of the hotel class / €$ĄŁ price levels compared to currency rates / competition / city / region / country / continent )
- tenure (repeat custom / average spend at hotel)
Accompanying or adjoining reservations,
such as the additional rooms of your family etc are not included for Royal Ambassador consideration
but are included in determining Spire Elite status within IHG Rewards Club
.


* FT:IHG forum community group consensus / empirical evidence shows
- that members must have stayed at different unique hotels per city / country / region / continent
the amount of uniques needed for RA qualification is unknown but generally extended long stays at just 1 hotel do not qualify
- IHG-corporate showing keen interest in how much guests are spending €$ĄŁ at hotel's own operated F&B / Spa / transport / extra services / other venues
atacama40 has given us insights that extra spend at the hotel charged to the hotelfolio generates EQP but also flags the database as high valued spending guest
- one must have AMB to get considered for RA invitation by IHG as they seem to evaluate over a longer period the length of one's tenure / devotion / spend / undisclosed criteria at stayed IC-hotels

2024
Royal Ambassador 2024 (Re)Qualification - statistics

Thank you everyone who graciously shared their status and statistics. I took the liberty to compose an overview.
The common factor that is instantly recognisable is:
  • everyone has a valid AMB membership
  • everyone has spent a good amount in €$Ł
Shoven
IC: 69 N - 4 unique IC - $17400 - 2 unique country

AndyMick
IC: 96 N - 10 unique IC - 7 unique country - 164778 EQP

Ithink
IC: 78 N - 10 unique IC - Ł27000

Richelieu
~

ProjectSunburst
15 unique IC (USA) - $35000
Kimpton spend: $11000

Milleage Millionaire
IC: 100 N : 58 revenue & 42 award - 166514 EQP

Raynyan
~

Nicolas75
~

ILS2
$20000

HadesNL
IC: 41 N - 8 unique IC (2x USA, 1x UK, 3x EU, 1x Indonesia) 250458 EQP

Marlin1978
IC: 40 N - 9 unique IC (USA + EU) - $13000

HClee01
IC: 30 N - 6 unique IC - $8700
2x Kimpton / 1x Regent : 22 N - $7400

VAbeachgirl
IC: 88 N - 14 unique IC - 8 countries
2x Kimpton : 7 N
total $20000 (IC + Kimpton)

PremexecSNA
IHG : 85 N - 147000 EQP of which
90% revenue stay
85 % IC + Kimpton
10 unique IC
15 unique Kimpton

Darby1970
IC 100 N : 59 revenue of which
37 N : 11 unique IC (USA)& 4 (non-USA)
187682 EQP

Atacama40
IC + Kimpton : 40 N : UK, ME, Asia
Roomrate > Ł1000

EmeraldLady
11 unique IC : 4 continents
IHG: 87 N
$20000

Dmac1418
IC: 3 N - 2 unjque (IC Houston MC & IC San Diego)
6S Fiji $22000 (room: $10000 + spend $12000)

Smythmeister
~

Additional statistics can be found in the comments of LL
https://loyaltylobby.com/2023/12/03/...4-share-yours/
The only other place on the whole interweb that has an interest in Royal Ambassador.
============================

2023
Below our FT-members from the IHG forum with RA status
some of whom have graciously shared their statistics to shed some light
-----------------------
Mileage millionaire: 155359 EQP - IC nights 58 - total nights 108 - unique IC 15
Shoven : $16000 - IC nights 49 - Kimpton nights 8 - total nights 57 - unique IC 5 - unique Kimpton 2 - [unique countries UK/Thailand]
Stimpy: overall stats higher than Shoven
Nicholas75 : 230236 EQP - 93 EQN
Raynyan : 190000 EQP - IC/Kimpton nights 90 - unique IC/Kimpton 10
Vsevolod4 : $24000 - IC nights 67 - total nights 87
Vabeachgirl : $17500 - IC nights 75 - Kimpton nights 4 - total nights 79 - unique properties 13 [unique countries 7]
Hclee01: >$12600 - >156K EQP - 54 EQN - unique IC 3 - unique Kimpton 1 - unique Regent 2 [unique countries Singapore/Thailand/Taiwan/Japan]
Chinatrvl :
Ithink : 220.000 EQP - 47 EQN
Ninjalad : 150000 EQP - IC nights 34
Andymick : 145000 EQP - IC nights 100
Gentleman adventurer :
Marlin1978 :
Pseudo nim :
Hadesnl : 250000 EQP - Kimpton/IC nights 30 - 44 EQN - unique IC 3 - unique Kimpton 2 [unique countries UK/NL/FRA/Indonesia]
Itadakimasu : 120000 EQP - IC nights 12 - 51 EQN
Atacama40 : >Ł25000 - IC nights 60 - unique IC 8 - unique Kimpton 1
Eein : corporate rates global & local
Raynyan's friends : RA extension because their account is Japanese registered
Tim O'Brien: after own friendly persuasion effort : $8,500 - IC nights 79 of which 49 at pres.suite - unique IC 4 [unique countries US/AUS/CAN]


----------------
The only other place on the internet that has an interest in RA (re)qualification statistics is at the comments at Loyaltylobby,
more 2023 RA datapoints can be found there:
https://loyaltylobby.com/2022/12/09/...re-your-stats/
https://loyaltylobby.com/2023/01/18/...re-your-stats/



==============================================

Update 2020 / 2021:
RA status was extended due to the global pandemic of covid19


================================================== =======

Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend
================================================== =====
December 2019 / January 2020 Link to RA Renewals & Upgrades
================================================== =====
================================================== =====

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD
Lewis42 / 81 Total (unknown IC) / $16k IC / $2k Kimpton / 4 Continents
81 nights total
$18k Kimpton / IC (about $2k kimpton)
stays in 4 continents

been Ra for ~3-4 years

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintentionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.

update from Executive Liaison Sept, 2023,
spend at other IHG luxury brands does count for RA, and Renewal.
Brands weren't stated, but reasonable to assume Six Senses, Regent, and Kimpton.

















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New RA qualifying criteria based on IC Revenue

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Old Jan 3, 2018, 9:43 pm
  #2056  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by tarek.h
The IHG network has indeed a bit slowed down:
Dec 28-29, 2017 stay points were credited yesterday
Dec 29-30, 2017 stay shown as pending (as of now) and point will most probably be posted tomorrow
Dec 30-31, 2017 stay will probably be shown as pending tomorrow and be credited on Saturday

My wild guess is that we should have some updates about our RA renewal status over the weekend.
i had a four night stay, In Dec 29th, and Out Jan 2, and it shows two line items, dated 01/04/2018, for pending stays, with the standard caveat:

Please allow up to five business days after your stay for IHG® Rewards Club points to post to your account.

but if consistent with the previous stay, it should post with two business days, being Jan 4th.

From the immediately previous stay, In Dec 23, Out Dec 28, posted Dec 30, ie within 2 business days, possibly expedited by efficient hotel management?

i think there is a very good chance it will be tomorrow, Jan 4th, consistent with last year.
Tim O'Brien is offline  
Old Jan 3, 2018, 10:12 pm
  #2057  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by EBG1992
Recived follwing reply from IHG when asking when a decsion on level is to be expected;

Hope you're well.

My name is Anna and I'm pleased to assist a valued Royal Ambassador Spire Elite member like you with your account inquiry.

Please be advised that the Royal Ambassador status is by invitation only and is reviewed every year. Invitations will be issued every January based on activity at InterContinental Hotels & Resorts in the previous year.

Members who have been upgraded or maintained status will receive email communications starting in early January.
Members being downgraded will receive email communications in their month of expiry in 2017.

I'm sorry for the inconvenience this matter has caused you. Should you need further assistance, you can reply to us and we'll be glad to help.

Take Care!


Has anyone recived a downgrade email in December?
i think that may be a year or two out of date policy.

the reference to "month of expiry" implies various months, as pre 2017, when since 2017, it is December for all of us.
Tim O'Brien is offline  
Old Jan 3, 2018, 10:23 pm
  #2058  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by Petrus
They haven't worked through the list yet. Still RA with nights zeroed out, and theres no chance I've requalified with some 20 IC nights and sub 10k spend.
i don't think the number of nights is relevant, and whilst the general speculation that the hurdle is USD10K, it's quite possible that it may well be a lower threshold, say, USD8K, and i believe there's a chance they may be open to manual adjustments in these first two years, in the transition of the program criterion.

i wouldn't give up hope, and even if in the event, you don't make the initial algorithm, i would reach out, like others did last year.

there were some joyful folk here last here, that were close to being renewed, but initially declined, and were subsequently upgraded, with an email to the right person^

Last edited by Tim O'Brien; Jan 3, 2018 at 10:29 pm
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Old Jan 3, 2018, 10:55 pm
  #2059  
 
Join Date: Jul 2012
Location: CGN
Posts: 107
My account was just downgraded to "Spire Ambassador" - no communication from IHG. Had around 55 nights, 155k EQP (maybe 140k EQP at IC's).
Mystery7 is offline  
Old Jan 3, 2018, 11:05 pm
  #2060  
 
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
Originally Posted by tarek.h
The IHG network has indeed a bit slowed down:
Dec 28-29, 2017 stay points were credited yesterday
Dec 29-30, 2017 stay shown as pending (as of now) and point will most probably be posted tomorrow
Dec 30-31, 2017 stay will probably be shown as pending tomorrow and be credited on Saturday

My wild guess is that we should have some updates about our RA renewal status over the weekend.
My 24-29 Dec 2017 was posted on 1 Jan 18 as non qualifying and had gotten IHG to perform adjust-stay credit
My 29 - 31 Dec 2017 was posted on 2 Jan 18.
Both stays were at IC ANA Hotel in Tokyo
hclee01 is offline  
Old Jan 3, 2018, 11:07 pm
  #2061  
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 282
Originally Posted by Mystery7
My account was just downgraded to "Spire Ambassador" - no communication from IHG. Had around 55 nights, 155k EQP (maybe 140k EQP at IC's).
Are you looking on the App or the website (or both)? On the website, it still shows me as Spire Royal Ambassador with exp of 31 Dec 2017. On the app, my card is still Spire Royal Ambassador with exp of 31 Dec 2017, but when I go to my account info on the app, it does show Spire Ambassador. Yikes! I had 54 IC nights at around $13K spend ($15K total at all IHG properties).
VaBeachGirl is offline  
Old Jan 3, 2018, 11:07 pm
  #2062  
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
My Account on the web (have been RA) now shows " Ambassador expires: 12/31/2017 ".
App Member Card still shows RA until 12/31/2017. Account says Spire Ambassador.
I has around 65 IC nights and around 17K USD.
Mystery7 likes this.

Last edited by Unterwegs; Jan 3, 2018 at 11:12 pm
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Old Jan 3, 2018, 11:07 pm
  #2063  
 
Join Date: Aug 2003
Programs: BAEC GGL, LTG & CCR; IC RA; Hilton D (free from BA)
Posts: 401
Originally Posted by Mystery7
My account was just downgraded to "Spire Ambassador" - no communication from IHG. Had around 55 nights, 155k EQP (maybe 140k EQP at IC's).
If, as many of us have heard, the hotels want IHG to reduce the number of RA's then maintaining last years 10k (or whatever it was) is not going to do it, in fact it may increase the number of RAs as people have been more focussed on IC spend at the expense of other options. Therefore in my view the likely outcome is that Mystery7 is the first data point of a much higher hurdle. Should be interesting days ahead.

Welcome to SPG Mystery7
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IThink is offline  
Old Jan 3, 2018, 11:19 pm
  #2064  
 
Join Date: Jul 2012
Location: CGN
Posts: 107
Webpage AND App are showing Spire AMB (Expiry Dec. 2017...)
Glad I’m already SPG Platinum
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Old Jan 4, 2018, 12:24 am
  #2065  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by Mystery7
My account was just downgraded to "Spire Ambassador" - no communication from IHG. Had around 55 nights, 155k EQP (maybe 140k EQP at IC's).
i wouldn't be overally concerned just yet.

IIRC, last year, there was some weird stuff going on with accounts leading up to the 4th Jan, and even post that date.
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Tim O'Brien is offline  
Old Jan 4, 2018, 12:32 am
  #2066  
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Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by VaBeachGirl
Are you looking on the App or the website (or both)? On the website, it still shows me as Spire Royal Ambassador with exp of 31 Dec 2017. On the app, my card is still Spire Royal Ambassador with exp of 31 Dec 2017, but when I go to my account info on the app, it does show Spire Ambassador. Yikes! I had 54 IC nights at around $13K spend ($15K total at all IHG properties).
don't panic.

my account on line has changed from RA to A expires Dec 31st, 2017, when i click on Member Materials, it still shows Royal.

it is definitely the interim IHG IT turbulence

this happened last year.
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Tim O'Brien is offline  
Old Jan 4, 2018, 1:03 am
  #2067  
 
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
I’ve never opened the bleddy IHG app so much... these past few days it’s every couple of hours I take a peek at it!

Fml
Lewis42 is offline  
Old Jan 4, 2018, 2:30 am
  #2068  
 
Join Date: Oct 2006
Location: Asia-Pacific
Programs: AA PPRO, Hyatt Globalist
Posts: 121
IHG.com for me shows "Spire Royal Ambassador", while the iPhone App shows "Royal Ambassador... yet the Android App shows "Spire Ambassador".

So 4 Jan was the date last year? I was on a completely different AMB renewal schedule (non-calendar year) so this is entirely new for me. My last renewal notice was mid-Feb, 2017.

Thankfully the IC I'm at this week has honored the RA benefits (I haven't even asked about it).
Kaix is offline  
Old Jan 4, 2018, 3:12 am
  #2069  
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 282
Originally Posted by Kaix
IHG.com for me shows "Spire Royal Ambassador", while the iPhone App shows "Royal Ambassador... yet the Android App shows "Spire Ambassador".

So 4 Jan was the date last year? I was on a completely different AMB renewal schedule (non-calendar year) so this is entirely new for me. My last renewal notice was mid-Feb, 2017.

Thankfully the IC I'm at this week has honored the RA benefits (I haven't even asked about it).
I'm seeing the same discrepancy between Android IHG App and iPhone IHG App. Android app shows Spire Ambassador while iPhone app still shows Royal Ambassador. Website still shows RA with 31 Dec 17 exp.
VaBeachGirl is offline  
Old Jan 4, 2018, 3:25 am
  #2070  
 
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold, IHG Diamond RA, Kimpton Inner Circle
Posts: 370
I'm hoping to become a first time R/A but it's starting to drive me a little bit nuts, I only really travel for leisure and want to start planning this years hotel bookings, surely IHG are not going to drag the process out until next week???
shoven is offline  


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