New RA qualifying criteria based on IC Revenue

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Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintenionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.
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Old Oct 1, 16, 10:47 pm
  #586  
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Originally Posted by scubaccr View Post
1. The info regards RA expiry dissapeared month they introduced Spire status ie July2015.
No doubt the flakey IT couldn't be adapted to, I used t see date
i)webpage account card... the top 1/4 of card is curtailed these days
ii)no more date in the monthly Amb/RA email that used to be text date and later a grey bar showing status of ... gold-amb/plat-amb/RA

2. I think the post you are thinking of was by MITPAT74. From memory, something along lines ... using mobile phone app (don't know if Android or Apple IOS) when he turned his phone sideways orientation it showed the member card with expiry date

Maybe mitpat74 can check his trick still works and repost the howto in this thread?


nb
After mitpat74 post a year or so ago, i tried on my mini-ipad but nothing gave me such a card view with date of expiry.
the odd thing is mine was showing in July, and August, on the account page, in the red box with the points balance, or directly underneath that above the 2016 year to date summary, i was paying attention to it, because i was trying to reduce the year end date, so next year they wld capture my stays in June, and July, for renewal.
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Old Oct 2, 16, 12:32 am
  #587  
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from Gary....

Hereís the updated IHG Rewards Club clause, broken up for readability and bolded for emphasis.

Programme Availability; Changes in Terms and Conditions SCH and its frequency alliances (third parties with which SCH is affiliated within the scope of the Programme) reserve the right, in their sole discretion, to modify, alter or otherwise update these terms and conditions, and/or to add, modify, restrict, suspend, discontinue, or cancel the Programme, including redemptions and the number of IHG Rewards Club points issued for a Qualifying Stay, status levels, or other Programme benefits, at any time, even though such changes may affect the value of rewards or points already accumulated.

Note of course that they donít provide a summary of changes, or an archive of previous versions of the terms and conditions. Just read the new terms, internalize them, and know whatís changed.

By choosing to remain an IHG Rewards Club member after we have posted notice of such modifications, alterations, or updates, and after you have been provided an opportunity to read the revised terms and conditions or Programme information, you agree to be bound by such revised terms and conditions or to be a part of the Programme as revised. The current Programme Membership Terms and Conditions supersede all prior published Programme Membership Terms and Conditions.
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Old Oct 2, 16, 12:36 am
  #588  
 
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just for the record, the RA card expiry date does show using IHG app for Android

my existing RA card shows August 2016 expiry date

the IHG app shows December 31, 2016 expiry date

not sure what that is about but I have stayed literally half of 2016 to date in IHG hotels, so cannot believe I will not be renewed

I think the bickering here (know-it-all attitudes) is funny, I do not want to know anybody in management at IHG or to get anything I have not earned, just what I have coming ;-)
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Old Oct 2, 16, 12:42 am
  #589  
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OK, here's my wild ... guess. They will begin a new RA program in January and most of you will like it very much. Those of you who have been given this weird extension to the end of 2016 will most likely get 2017 as RA.

However those of us who received a full year extension to X-date 2017 (Aug 2017 in my case), are the first batch of new Lifetime RA's. What do you think? I actually like it.
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Old Oct 2, 16, 12:55 am
  #590  
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Originally Posted by jonspencer View Post
just for the record, the RA card expiry date does show using IHG app for Android

my existing RA card shows August 2016 expiry date

the IHG app shows December 31, 2016 expiry date

not sure what that is about but I have stayed literally half of 2016 to date in IHG hotels, so cannot believe I will not be renewed

I think the bickering here (know-it-all attitudes) is funny, I do not want to know anybody in management at IHG or to get anything I have not earned, just what I have coming ;-)
hey JS, do you remember GoodBoy from InsideFlyer?
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Old Oct 2, 16, 1:26 am
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Originally Posted by stimpy View Post
OK, here's my wild ... guess. They will begin a new RA program in January and most of you will like it very much. Those of you who have been given this weird extension to the end of 2016 will most likely get 2017 as RA.

However those of us who received a full year extension to X-date 2017 (Aug 2017 in my case), are the first batch of new Lifetime RA's. What do you think? I actually like it.
you forgot to mention them making all Spire Ambassadors RA's, just to get a taste of the Program
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Old Oct 2, 16, 9:35 am
  #592  
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So I just had a call from an IHG supervisor following up on the call of last month. They confirmed that status would be extended to the end of the year (which we have already worked out) and there would be some unspecified communication at an unspecified time detailing the new qualification criteria (there will be some but she couldn't discuss with me).

My feedback was that this is customer hostile and that I have zero intention of playing these games re: RA anymore and that I would be cancelling all forward bookings and shifting to alternative chains. As per my earlier post enough is enough. My $30k a year of income is probably an irrelevance in the broad scheme of things but I will not continue being treated like this.

It might well be that the new qualification criteria is better and/or that I have already qualified for next year (by any rational measure I certainly should) but until there are some tangible scheme rules I am no longer prepared to spend an additional penny at IHG hotels.
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Old Oct 2, 16, 10:42 am
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Arrow

Originally Posted by Land-of-Miles View Post
It might well be that the new qualification criteria is better and/or that I have already qualified for next year (by any rational measure I certainly should) but until there are some tangible scheme rules I am no longer prepared to spend an additional penny at IHG hotels.

+1

A clear and "reasonable" criteria is what your loyal customers waiting for.

Dear IHG, Stop risking your business with the (top 1%)
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Old Oct 2, 16, 11:01 am
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Originally Posted by Land-of-Miles View Post
So I just had a call from an IHG supervisor following up on the call of last month. They confirmed that status would be extended to the end of the year (which we have already worked out) and there would be some unspecified communication at an unspecified time detailing the new qualification criteria (there will be some but she couldn't discuss with me).

My feedback was that this is customer hostile and that I have zero intention of playing these games re: RA anymore and that I would be cancelling all forward bookings and shifting to alternative chains. As per my earlier post enough is enough. My $30k a year of income is probably an irrelevance in the broad scheme of things but I will not continue being treated like this.

It might well be that the new qualification criteria is better and/or that I have already qualified for next year (by any rational measure I certainly should) but until there are some tangible scheme rules I am no longer prepared to spend an additional penny at IHG hotels.
I absolutely understand your frustration, though i think it would be wise to wait and see as far as RA is concerned, because something is very obviously afoot. That said, you've most likely already requalified for next year, so cancelling future bookings shouldn't affect you, should you change your mind.
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Old Oct 2, 16, 11:15 am
  #595  
 
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I already switched all my bookings for Q1 next year and some of Q4 this year to Hilton and GHA. Without them I will not requalify for RA next year for sure. That means, that there is no way back for me.

I enjoyed my 2 years as RA - right now I stay at the IC Hua Hin, which is really nice -, but I feel also relaxed, because I don't have to think about requalification anymore. HH Diamond and GHA Black are much easier to keep for me. Hilton i.e., where I've staid until 2,5 years before gave me the DIA until Q1/2018 without having any night.
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Old Oct 2, 16, 12:46 pm
  #596  
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yes it's a foot, and we're seeing the migration to include the spend criterion.

my punt is that it's 60-75 IC nights, or USD15K spend annually.

the cream on top wld be announcing Lifetime RA to make competitive with the other major hotel groups. and keep us all loyal. Not a reward, an inducement.

i think 10 years RA, not necessarily consecutive, or 500 IC Nights, or USD100K accumulative spend wld be fair, and competitive
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Old Oct 2, 16, 1:31 pm
  #597  
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Originally Posted by Land-of-Miles View Post
So I just had a call from an IHG supervisor following up on the call of last month. They confirmed that status would be extended to the end of the year (which we have already worked out) and there would be some unspecified communication at an unspecified time detailing the new qualification criteria (there will be some but she couldn't discuss with me).

My feedback was that this is customer hostile and that I have zero intention of playing these games re: RA anymore and that I would be cancelling all forward bookings and shifting to alternative chains. As per my earlier post enough is enough. My $30k a year of income is probably an irrelevance in the broad scheme of things but I will not continue being treated like this.

It might well be that the new qualification criteria is better and/or that I have already qualified for next year (by any rational measure I certainly should) but until there are some tangible scheme rules I am no longer prepared to spend an additional penny at IHG hotels.
Enjoy life in the greener grass! If IHG has any sense they'll keep the public announcement as opaque as current, whatever the internal criteria might be. Joining the others in transparency would be a serious mistake.
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Old Oct 3, 16, 1:34 am
  #598  
 
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Originally Posted by stimpy View Post
OK, here's my wild ... guess. They will begin a new RA program in January and most of you will like it very much. Those of you who have been given this weird extension to the end of 2016 will most likely get 2017 as RA.

However those of us who received a full year extension to X-date 2017 (Aug 2017 in my case), are the first batch of new Lifetime RA's. What do you think? I actually like it.
for the bolded part, I'm absolutely with you. Realized last night that my status was as well extended from end of October to end of December.

To do this without any communication, this is disastrous from a customer service point of view and will piss off a lot of customers.

For myself it will likely not have so much impact, as I believe that I should requalify having 93/72/9 during the last 12 month and only some 17 IC nights drop off. Anyway more or less those 17 IC nights will add up to the end of the year so that not so much should change in total numbers.
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Old Oct 3, 16, 2:35 am
  #599  
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Originally Posted by boekel View Post
for the bolded part, I'm absolutely with you. Realized last night that my status was as well extended from end of October to end of December.

To do this without any communication, this is disastrous from a customer service point of view and will piss off a lot of customers.
My guess is they are doing the best as they can under the circumstances. I think they have to "sell" the new RA program to the hotel owners and they have not yet succeeded in that endeavor. They probably believe that they will be successful which is why they have done what they have done so far, but until they get contracts signed, etc., they cannot make any announcements.

And I disagree that this is a disaster from a customer service point. Everyone is still RA and if you stay loyal to IC you will continue to be RA in 2017. The people who are upset are the ones who want to quit staying at IC's the moment they re-qualify and then go get status at another chain. IHG probably doesn't care about those customers and their complaints. They care about the customers who keep staying at IC's and the occasional CP, HI, etc. That's why it's called a loyalty program.
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Old Oct 3, 16, 3:09 am
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Originally Posted by stimpy View Post
My guess is they are doing the best as they can under the circumstances. I think they have to "sell" the new RA program to the hotel owners and they have not yet succeeded in that endeavor. They probably believe that they will be successful which is why they have done what they have done so far, but until they get contracts signed, etc., they cannot make any announcements.

And I disagree that this is a disaster from a customer service point. Everyone is still RA and if you stay loyal to IC you will continue to be RA in 2017. The people who are upset are the ones who want to quit staying at IC's the moment they re-qualify and then go get status at another chain. IHG probably doesn't care about those customers and their complaints. They care about the customers who keep staying at IC's and the occasional CP, HI, etc. That's why it's called a loyalty program.
I disagree, my issue is not that I want to quit staying at IC's and moving to other chains, my current travel rhythm means there are no acceptable IC's or other IHG brands in the places I am currently staying most. I do however have a substantial amount of discretionary travel booked and my first choice for this would be IC but only because of RA.

I am just incredibly frustrated that the only worthwhile component of IHG rewards is so continually messed around with after a pretty solid run of 60/25/3 then 75/30/3. I don't value the points I get from stays only RA status and if I have no confidence or really any hard detail on what the new scheme will look like (and whether it will still be attractive), why should I forego earning points that I do really value at other chains?

This is like the Spire shambles all over again, I frankly have zero confidence in IHG now to continue RA in a meaningful form even if I do requalify next year.

You seem to assume that RA benefits will be as they are now? Why would this be if the scheme is completely changing?
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