New RA qualifying criteria based on IC Revenue

    Hide Wikipost
Old Dec 27, 19, 2:10 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Tim O'Brien
Wiki Link
Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend
================================================== =====
December 2019 / January 2020 Link to RA Renewals & Upgrades
================================================== =====
================================================== =====

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD
Lewis42 / 81 Total (unknown IC) / $16k IC / $2k Kimpton / 4 Continents
81 nights total
$18k Kimpton / IC (about $2k kimpton)
stays in 4 continents

been Ra for ~3-4 years

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintenionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.
Print Wikipost

Old Jan 10, 20, 12:40 pm
  #3916  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,488
Originally Posted by JSR2014 View Post
55 Days at IHG 15 days at CP

196,000EQP 410,000 Points

Spend unknown but relatively significant, heavy F&B spend and transport spend etc.

Stays in NYC (TIme Sq), Venetian, Bangkok (twice but separated by 6 months), Shanghai, Beijing, Dallas (CP)
it's all about USD Spend/ EQP's at Intercontinental, Regent, and Kimpton.

i think from the data we've seen it's still around the USD10K net spend.
Tim O'Brien is offline  
Old Jan 10, 20, 2:42 pm
  #3917  
 
Join Date: Jun 2019
Location: Window seat
Programs: Intercontinental Royal Ambassador, Bonvoy, Aeroflot Platinum, Delta SkyMiles, KLM Flying Blue
Posts: 84
Originally Posted by Tim O'Brien View Post
it's all about USD Spend/ EQP's at Intercontinental, Regent, and Kimpton. i think from the data we've seen it's still around the USD10K net spend.
Correct, but with some mind-boggling exceptions! How I wish there were more transparency around the RA selection process.
Tim O'Brien likes this.
Gentleman Adventurer is offline  
Old Jan 10, 20, 7:08 pm
  #3918  
 
Join Date: Jan 2012
Posts: 8
Originally Posted by eein View Post
So obviously no unicorns appeared yesterday...

Ö so I called the Ambassador line again today. After some time while they adjusted to my accent, I was able to confirm that they know nothing, know nothing about whether the email in Dec was correct or not, know nothing about their head office sending out Royal emails, cannot talk to anyone about it and do not know when anything will happen.

In the mean time I've confirmed at work I need to book a trip to Singapore, but Intercon without Royal is too expensive, so I'm going to have to play the field and try somewhere new!
I found today that my app had updated to remove RA from my app membership card and it is now valid until Dec 2020. So I guess I'm out.

As some of you suggested, I have reached out to the IC SG to see if they can do any influencing as I stayed there ~80 nights in 2019, and my team was >250 in total. Without RA for me and a couple of the highest team members it's looking like zero this year. Not holding much hope though as when I spoke to them previously about rates they were not very interested - they were always full so I don't think they need the business.

Rather than stay at another brand I might go back to my old approach of just playing the lottery of whatever 5* has the best deal at each occasion. Used to find some right gems.
eein is offline  
Old Jan 11, 20, 9:20 pm
  #3919  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,488
Originally Posted by Gentleman Adventurer View Post
Correct, but with some mind-boggling exceptions! How I wish there were more transparency around the RA selection process.
i think for the most part, the outliers are because of IT issues.
Tim O'Brien is offline  
Old Jan 11, 20, 11:44 pm
  #3920  
 
Join Date: Jan 2011
Location: AMS
Programs: LH SEN|-IHG spire/RA
Posts: 760
Digital AMB voucher has posted.

I logged in (non-app) and behold i see the ambassador free weekend night already posted in my account.
hopefully others have received it aswell
to celebrate i've already used it to book a stay for a junior suite at IC ParisLeGrand, curious just to try out the new renovated rooms!

HadesNL is offline  
Old Jan 12, 20, 3:18 am
  #3921  
 
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold,Falcon Flyer Silver IHG Spire RA, Kimpton Inner Circle
Posts: 275
Originally Posted by HadesNL View Post
I logged in (non-app) and behold i see the ambassador free weekend night already posted in my account.
hopefully others have received it aswell
to celebrate i've already used it to book a stay for a junior suite at IC ParisLeGrand, curious just to try out the new renovated rooms!

Yes mine appeared last week, but still no sign of the Ambassador free night in my account in the app or online.
shoven is offline  
Old Jan 13, 20, 5:31 am
  #3922  
 
Join Date: Dec 2013
Location: BOS
Programs: UA 1K, IHG RA (Spire), MR Gold, HH Diamond, Hyatt Discoverist, National EE
Posts: 1,052
Iíve been RA for 6 years. In 2019 I had 175 nights and $43,000 spend, but only $9000 spend at ICs. I was not renewed as RA.

I sent an email to Keith Barr and was contacted by an executive liaison. They reviewed my account and confirmed my downgrade to Ambassador. In my response I indicated that I would move ALL of my business elsewhere if I wasnít RA (because thereís no point in staying with IHG otherwise) and they basically responded with ďdonít let the door hit you on the way outĒ.

Seems strange that they would lose a valuable long time customer over some mini bar nips and stale lounge croissants. But anyways, Iíve started staying at other brands (Hilton, Hyatt, etc.) and itís very freeing. This might have been a good thing after all. Iím starting to see that I may have missed a lot of nice properties by only looking to stay with IHG.
demue, Tim O'Brien and 336 like this.
TravelTheWorld66 is offline  
Old Jan 13, 20, 6:22 am
  #3923  
 
Join Date: Oct 2017
Programs: BA Gold, EK Gold, IHG Royal Ambassador
Posts: 55
Originally Posted by Gentleman Adventurer View Post
Hi JSR2014. Thanks for the datapoints. I'll update the GoogleDoc with that info, but can you clarify how many of your 55 nights were at InterContinental properties? All 55? Or were the 15 nights at Crowne Plaza also in your calculation of "55 days at IHG"?

https://docs.google.com/spreadsheets...#gid=305487437

I am a first-time RA now. My 2019 spend was around $18.5k and I had 68 total night (63 paid; 5 rewards nights) all at InterContinental properties.

I was upgraded only after reaching out to IHG Corporate. I probably jumped the gun, but with much upcoming travel I wanted to know if I'd be upgraded or if I should switch to another hotel chain (if they didn't give me RA)...
Hi,

55 nights solely at IHG, a further 15 were at CP properties. So 70 nights in total
Tim O'Brien likes this.
JSR2014 is offline  
Old Jan 13, 20, 10:03 am
  #3924  
 
Join Date: Jun 2019
Location: Window seat
Programs: Intercontinental Royal Ambassador, Bonvoy, Aeroflot Platinum, Delta SkyMiles, KLM Flying Blue
Posts: 84
Originally Posted by JSR2014 View Post
Hi,

55 nights solely at IHG, a further 15 were at CP properties. So 70 nights in total
Got it! But the reason I was clarifying is that Crowne Plaza is part of IHG (InterContinental Hotels Group); IHG does not = just InterCont. Not trying to be pedantic, just trying to get the most accurate info for our spreadsheet. In any case, clear now!

Happy travelling!
Tim O'Brien likes this.
Gentleman Adventurer is offline  
Old Jan 13, 20, 7:23 pm
  #3925  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: A3*S, LH, SQ, BA, IHG Spire AMB, HH Gold, Marriot Silver
Posts: 5,117
Originally Posted by TravelTheWorld66 View Post
Iíve been RA for 6 years. In 2019 I had 175 nights and $43,000 spend, but only $9000 spend at ICs. I was not renewed as RA.

I sent an email to Keith Barr and was contacted by an executive liaison. They reviewed my account and confirmed my downgrade to Ambassador. In my response I indicated that I would move ALL of my business elsewhere if I wasnít RA (because thereís no point in staying with IHG otherwise) and they basically responded with ďdonít let the door hit you on the way outĒ.

Seems strange that they would lose a valuable long time customer over some mini bar nips and stale lounge croissants. But anyways, Iíve started staying at other brands (Hilton, Hyatt, etc.) and itís very freeing. This might have been a good thing after all. Iím starting to see that I may have missed a lot of nice properties by only looking to stay with IHG.
Quite nice dollop of shortsightedness (& arrogance) in your case, but not unexpected. I can relate that it is liberating having been in a similar situation a few years ago. Spread the love around, use any chain / loyalty program if and when it benefits you and you get value out of it for yourself (which will mean different things for different people).
Tim O'Brien likes this.
demue is offline  
Old Jan 14, 20, 10:57 am
  #3926  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,488
Originally Posted by TravelTheWorld66 View Post
Iíve been RA for 6 years. In 2019 I had 175 nights and $43,000 spend, but only $9000 spend at ICs. I was not renewed as RA.

I sent an email to Keith Barr and was contacted by an executive liaison. They reviewed my account and confirmed my downgrade to Ambassador. In my response I indicated that I would move ALL of my business elsewhere if I wasnít RA (because thereís no point in staying with IHG otherwise) and they basically responded with ďdonít let the door hit you on the way outĒ.

Seems strange that they would lose a valuable long time customer over some mini bar nips and stale lounge croissants. But anyways, Iíve started staying at other brands (Hilton, Hyatt, etc.) and itís very freeing. This might have been a good thing after all. Iím starting to see that I may have missed a lot of nice properties by only looking to stay with IHG.
still disappointing, i think the marketing guys are far more reasonable.

my perception is tainted by experience, i find Exec Liaison like the restrictive accountants, contractionists in economic parlance, v the fun marketing guys, the expansionists.........

i suggest always targeting the latter.
Tim O'Brien is offline  
Old Jan 14, 20, 5:37 pm
  #3927  
 
Join Date: Dec 2013
Location: BOS
Programs: UA 1K, IHG RA (Spire), MR Gold, HH Diamond, Hyatt Discoverist, National EE
Posts: 1,052
Originally Posted by Tim O'Brien View Post
still disappointing, i think the marketing guys are far more reasonable.

my perception is tainted by experience, i find Exec Liaison like the restrictive accountants, contractionists in economic parlance, v the fun marketing guys, the expansionists.........

i suggest always targeting the latter.
Do you have contact info youíd be willing to share?
Tim O'Brien likes this.
TravelTheWorld66 is offline  
Old Jan 14, 20, 7:31 pm
  #3928  
 
Join Date: Oct 2016
Posts: 177
Someone from a german forum was enrolled today with approximately 200,000 EQP in ICs.
Tim O'Brien likes this.
Cielito_ is offline  
Old Jan 15, 20, 5:38 am
  #3929  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton IHG LH BA TK
Posts: 12,432
Originally Posted by TravelTheWorld66 View Post
Iíve been RA for 6 years. In 2019 I had 175 nights and $43,000 spend, but only $9000 spend at ICs. I was not renewed as RA.

I sent an email to Keith Barr and was contacted by an executive liaison. They reviewed my account and confirmed my downgrade to Ambassador. In my response I indicated that I would move ALL of my business elsewhere if I wasnít RA (because thereís no point in staying with IHG otherwise) and they basically responded with ďdonít let the door hit you on the way outĒ.
Sort of mirrors my experience, except Keith Barr neither replied nor did he request executive liaison to reply. A couple of hotel managers tried to elicit explanations but got nowhere.

The end result has been much as yours: 150-odd IHG nights (100+ IC) in 2018 became a handful of stays in 2019, only one at an IC. And that's not cutting my nose off - Hiltons often lack the style of an IC, but the HH programme is straightforward and transparent: generous in fixed benefits (outside the US!) and crystal clear about requirements for renewal.

My friendly hotel managers pledged to treat me as their very own RA, but i didn't feel comfortable with that.


I'll admit to feeling initial bitterness, well over a decade as RA gets you used to stuff. But I'm well over that now, and I've settled quite comfortably into Hilton's beds. But my professional interest is tickled by the perverse marketing strategy IHG is running.....
Tim O'Brien likes this.
IAN-UK is offline  
Old Jan 17, 20, 10:01 am
  #3930  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,488
Originally Posted by TravelTheWorld66 View Post
Do you have contact info youíd be willing to share?
sent you a PM.
Tim O'Brien is offline  

Thread Tools
Search this Thread
Search Engine: