New RA qualifying criteria based on IC Revenue

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Old Jan 21, 19, 10:31 pm   -   Wikipost
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Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintenionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.
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Old Jan 13, 19, 8:31 am
  #3031  
 
Join Date: May 2018
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Originally Posted by Luxuryloyalty View Post
By publishing a criteria would you prefer to have a tier that is unable to guarantee the benefits due to the number of members and a deteriorating club lounge product due to no re-investment from owners or an invitational tier that is evaluated on revenue spend and behaviours to ensure the guaranteed benefits can be delivered consistently?

Was the Royal challenge introduced to select members in November a trial to understand if, in fact, it changes behaviours, enabling those select members the opportunity be guaranteed their status?

Spire Ambassador is the highest published tier and Royal Ambassador the invitational tier of InterContinental, as is Diamond Medalian and 360 at Delta or BA Executive Club Premier.
I have been RA for easily 10+ years and as a non drinker I very seldom have any booze from the minibar, however I do have friends and 1 in 10 stay the mini bar gets a hit. ( but really in most hotel there is only 10 mini bottles and a 2 beers) So not sure how much of a savings the new rules will be. with FOOD being free for sure I can use the $50 a night.
Oh and come on deciding who get RA status should have been done at the latest Jan 1, probably 50% of my stays are 2 rooms. ( if my status is denied my next 25 booked stays will be cancelled.) Spire Elite status is a joke its truly worthless.
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Old Jan 13, 19, 8:33 am
  #3032  
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Originally Posted by annihilation View Post
Agreed, this is a very odd move and whilst $50 is OK, it does suck if you stay longer though. They should just remove abusers, update the T&Cs to allow for this.

I am sure IHG think this "behaviour" is OK though and just are trying to reduce their exposure.
i think they are saying USD50, up to a maximum of USD200 per stay.
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Old Jan 13, 19, 8:47 am
  #3033  
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Originally Posted by lsed View Post
Just checking - any one upgraded from AMB to RA yet?
Or is that done at the start of Feb?
there is a more comprehensive spreadsheet down thread as a lot don't have Wiki editing rights.

looks like c.USD12K Net IC spend required.
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Old Jan 13, 19, 11:51 am
  #3034  
 
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Originally Posted by Tim O'Brien View Post
there is a more comprehensive spreadsheet down thread as a lot don't have Wiki editing rights.

looks like c.USD12K Net IC spend required.
I am getting nervous I received the "Royal Ambassador Kit" line on my Account Activity on 21 December 2018. Since then I have heard nothing (including anything regarding Kimpton) and still reflect as a Spire Ambassador online.

I was on 116240 qualifying points at year end (98% at IC), as a stay I had in December (Sandton IC) didn't post automatically due to some or other bug. The hotel has subsequently fixed this and the 8300 qualifying points have now posted but only as of 7 Jan.

Should I be nervous?

Last edited by SAWorldVoyager; Jan 13, 19 at 12:13 pm
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Old Jan 13, 19, 11:51 am
  #3035  
 
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Originally Posted by turner32 View Post
I think the best, and fairest outcome, would be for LuxuryLoyalty to extend an invitation to the 5 or 6 long-time RA's here, who have missed out, through no fault of their own.
This exception was made for Stimpy (a spend of $8'500) and I see no reason why such a goodwill gesture cannot be offered to the small group here.
This made me laugh. “No fault of their own” . What makes you think there aren’t many “exceptions” as you call them - that’s exactly how RA works.
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Old Jan 13, 19, 12:56 pm
  #3036  
 
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Originally Posted by Tim O'Brien View Post
i would email now pointing out the last stay post Dec 27th.
can someone please PM me to whom I should write to?
no activity on my account, no email, over 40 nights at IC and over 25k UsD spent.
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Old Jan 13, 19, 2:43 pm
  #3037  
 
Join Date: Jan 2019
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Hello from Japan. (Sorry if my English is confusing)
I am now throwing my first post, thinking that my data might present some reference as it is close to the hurdle guessed by some mates here.


  • My IC-only Spend: 123XX USD (strictly calculated qualified spending ONLY but obscured the figure for anonymity)
  • My IC-only Stay Counts: Around 45 nights across 3 countries
  • My Status: If given first-time RA, but no activity, no e-mail communication as of now, just keeping on Spire...

What I am concerned about is the fact that EVEN IF I am a candidate for RA, in terms of the spend, when the year-end figure is taken into consideration, my spend was below 10k up until mid-December and towards around Christmas it increased to the described level.
So if NEW RAs were determined based on the spend by Dec. 21st when many reported the appearance of the “signal,” I might have missed the chance. (Is this a problem in “behavior”? Maybe…)
I am fully aware that now criteria seem more complicated than ever before, but I am just curious about whether or not there is anyone given a signal in the point activity of NEW (not RENEWAL) RA status grant AFTER Dec. 21?
If yes I would give up my hope of being qualified at the moment.

Thanks!

Last edited by serendipity1211; Jan 13, 19 at 2:52 pm
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Old Jan 13, 19, 8:03 pm
  #3038  
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Originally Posted by SAWorldVoyager View Post
I am getting nervous I received the "Royal Ambassador Kit" line on my Account Activity on 21 December 2018. Since then I have heard nothing (including anything regarding Kimpton) and still reflect as a Spire Ambassador online.

I was on 116240 qualifying points at year end (98% at IC), as a stay I had in December (Sandton IC) didn't post automatically due to some or other bug. The hotel has subsequently fixed this and the 8300 qualifying points have now posted but only as of 7 Jan.

Should I be nervous?
don't worry, if you have "Royal Ambassador Kit" line on your Account Activity on 21 December 2018 you have it.
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Old Jan 13, 19, 8:22 pm
  #3039  
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Originally Posted by serendipity1211 View Post
Hello from Japan. (Sorry if my English is confusing)
I am now throwing my first post, thinking that my data might present some reference as it is close to the hurdle guessed by some mates here.


  • My IC-only Spend: 123XX USD (strictly calculated qualified spending ONLY but obscured the figure for anonymity)
  • My IC-only Stay Counts: Around 45 nights across 3 countries
  • My Status: If given first-time RA, but no activity, no e-mail communication as of now, just keeping on Spire...

What I am concerned about is the fact that EVEN IF I am a candidate for RA, in terms of the spend, when the year-end figure is taken into consideration, my spend was below 10k up until mid-December and towards around Christmas it increased to the described level.
So if NEW RAs were determined based on the spend by Dec. 21st when many reported the appearance of the “signal,” I might have missed the chance. (Is this a problem in “behavior”? Maybe…)
I am fully aware that now criteria seem more complicated than ever before, but I am just curious about whether or not there is anyone given a signal in the point activity of NEW (not RENEWAL) RA status grant AFTER Dec. 21?
If yes I would give up my hope of being qualified at the moment.

Thanks!
there are solid data points here for USD12K Net IC spend (assuming accurately computed, and reported), as yours exceeds that, maybe you should consider reaching out, sending an email.

there are a number on here that have done so when at the margin, around the data point, and have received favorable responses..
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Old Jan 13, 19, 9:33 pm
  #3040  
 
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Originally Posted by serendipity1211 View Post
Hello from Japan. (Sorry if my English is confusing)
I am now throwing my first post, thinking that my data might present some reference as it is close to the hurdle guessed by some mates here.


  • My IC-only Spend: 123XX USD (strictly calculated qualified spending ONLY but obscured the figure for anonymity)
  • My IC-only Stay Counts: Around 45 nights across 3 countries
  • My Status: If given first-time RA, but no activity, no e-mail communication as of now, just keeping on Spire...

What I am concerned about is the fact that EVEN IF I am a candidate for RA, in terms of the spend, when the year-end figure is taken into consideration, my spend was below 10k up until mid-December and towards around Christmas it increased to the described level.
So if NEW RAs were determined based on the spend by Dec. 21st when many reported the appearance of the “signal,” I might have missed the chance. (Is this a problem in “behavior”? Maybe…)
I am fully aware that now criteria seem more complicated than ever before, but I am just curious about whether or not there is anyone given a signal in the point activity of NEW (not RENEWAL) RA status grant AFTER Dec. 21?
If yes I would give up my hope of being qualified at the moment.

Thanks!
First things first: Welcome to Flyertalk!

User LuxuryLoyalty pointed out that the reviews are done, so I am afraid that you didn't succeeded in achieving first time RA. However I am happy to be proven wrong and sincerely hope that they are still reviewing accounts. Consider the fellow FT Roey above your post with 25k net spend. It is a shame by IHG to handle such customers like they do.

Last edited by Kimsbrand; Jan 13, 19 at 11:26 pm
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Old Jan 14, 19, 1:05 am
  #3041  
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Originally Posted by Kimsbrand View Post


First things first: Welcome to Flyertalk!

User LuxuryLoyalty pointed out that the reviews are done, so I am afraid that you didn't succeeded in achieving first time RA. However I am happy to be proven wrong and sincerely hope that they are still reviewing accounts. Consider the fellow FT Roey above your post with 25k net spend. It is a shame by IHG to handle such customers like they do.
in fairness to IHG, we really don't know who LuxuryLoyalty is, whether a she. or a he, from Perth, Australia, or a Brandon Elliot from IHG, or Eltham for that matter....... from NZ, known to many posters, particularly from the UK!

i'd back it in if someone's spend is bonafide USD25K Net IC, that they will be made RA.

well done....
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Old Jan 14, 19, 1:45 am
  #3042  
 
Join Date: Jan 2019
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Originally Posted by scubaccr View Post
usd13k (or usd10,800 ++ if taxes at 20% ncluded on your 13k) at IC's only (room/f+b) would have got you qualified as RA in 2017 and 2018. Hopefully will still for 2019, but you need to wait and see if IHG are raising required spend target up from usd10k++ for 2019 status.

usd15,600 (or usd13k++) at IC's only would have got you qualified as RA in 2017 and 2018. And still should get one RA for 2019
the $13k is without taxes, I already qualified for RA in 2017 and 2018.
last year I had quite some adjustments and still didn't receive a renewal mail.
I did send a mail out but no reply yet
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Old Jan 14, 19, 2:18 am
  #3043  
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Let's keep calm, and give IHG some more time until the end of the month, when status would elapse. Even in this thread they "officially" (?) communicated that the process is ongoing. Give them some confidence. IC still has 2 weeks to make things right, and get everything on track.

On the other hand, I do hope that there is some understanding that from a customer perspective the current approach is nerve wracking (and leads to postponing reservations for 2019). For guests with an annual spend of 10k or above, RA status is crucial in the decision process of staying at a IC or not. Without the RA benefits, you are guaranteed much better treatment at other chains when you allocate all your spend. Failing to see this would be completely out of touch with reality.

Nevertheless, I perceive it as a positive signal if someone from corporate would follow this thread. This would mean that they take efforts to get to know the commotion among their best customers, which is something they can learn from and use as a point of improvement for the process in the coming years. It is in fact a sign of valuing your customers.

Last edited by 336; Jan 14, 19 at 2:29 am
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Old Jan 14, 19, 4:36 am
  #3044  
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Originally Posted by 336 View Post
Let's keep calm, and give IHG some more time until the end of the month, when status would elapse. Even in this thread they "officially" (?) communicated that the process is ongoing. Give them some confidence. IC still has 2 weeks to make things right, and get everything on track.

On the other hand, I do hope that there is some understanding that from a customer perspective the current approach is nerve wracking (and leads to postponing reservations for 2019). For guests with an annual spend of 10k or above, RA status is crucial in the decision process of staying at a IC or not. Without the RA benefits, you are guaranteed much better treatment at other chains when you allocate all your spend. Failing to see this would be completely out of touch with reality.

Nevertheless, I perceive it as a positive signal if someone from corporate would follow this thread. This would mean that they take efforts to get to know the commotion among their best customers, which is something they can learn from and use as a point of improvement for the process in the coming years. It is in fact a sign of valuing your customers.
You also need to factor in that given the relatively poor footprint of IC's most of us who spend a significant amount on travel end up with top/high status with other chains, which make it a total no-brainer to switch stays away from IC and wider IHG without RA. There is no way that I am going to be staying at IC's with no real benefit when I could get very real benefits at Hilton or Marriott.
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Old Jan 14, 19, 8:22 am
  #3045  
 
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Originally Posted by Land-of-Miles View Post
You also need to factor in that given the relatively poor footprint of IC's most of us who spend a significant amount on travel end up with top/high status with other chains, which make it a total no-brainer to switch stays away from IC and wider IHG without RA. There is no way that I am going to be staying at IC's with no real benefit when I could get very real benefits at Hilton or Marriott.
I've been maintained Marriott Platinum Premier Ambassador and IC RA both. I've been loving IC RA because most benefits are guaranteed so I don't have to worry about upgrade until the moment of check-in like Marriott. But if I'm downgraded to AMB, I will move all my IC spend to Hyatt for Globalist status. I will have 4 Suite Upgrade Awards, regular suite upgrade upon avail plus can achieve the lifetime status.

But I still love ICs and hope to maintain my stays with them because there are so many relationship I've made with people at ICs.
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