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Old Jun 18, 2016, 4:39 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: HadesNL
Update 2023:
- it seems no new RA have been invited by IHG
- criteria for RA requalification are still unknown
- geographical location of member / country account registration seems of some impact due of covid19(restrictions/availability)
- RA is processed in weekly batches starting december 2022
- proof by nicolas75 shows RA qualification for 2024 seems to be strictly based on IC hotels only (not Regent, Kimpton, SixSenses anymore)

As per Tim O'Brien's post about IHG-corporate explaining RA criteria:

As you are aware,
Royal Ambassador is our invitation only tier with the number of members invited each year
limited to ensure our hotels are able to consistently deliver on the benefits promise,
elevating your stay experience at InterContinental Hotels & Resorts.

Although we do not currently have a published criteria for Royal Ambassador,
consideration is determined by variable activities within a members account such as
- qualified paid room nights & spend across our luxury brands (, 2023 EDIT: Post-Pandemic from 2024 InterContinental only : Pre-Pandemic also Kimpton & Regent ) ,
- member region,
- primary hotels,
- category (of the hotel class / €$¥£ price levels compared to currency rates / competition / city / region / country / continent )
- tenure (repeat custom / average spend at hotel)
Accompanying or adjoining reservations,
such as the additional rooms of your family etc are not included for Royal Ambassador consideration
but are included in determining Spire Elite status within IHG Rewards Club
.


* FT:IHG forum community group consensus / empirical evidence shows
- that members must have stayed at different unique hotels per city / country / region / continent
the amount of uniques needed for RA qualification is unknown but generally extended long stays at just 1 hotel do not qualify
- IHG-corporate showing keen interest in how much guests are spending €$¥£ at hotel's own operated F&B / Spa / transport / extra services / other venues
atacama40 has given us insights that extra spend at the hotel charged to the hotelfolio generates EQP but also flags the database as high valued spending guest
- one must have AMB to get considered for RA invitation by IHG as they seem to evaluate over a longer period the length of one's tenure / devotion / spend / undisclosed criteria at stayed IC-hotels

2024
Royal Ambassador 2024 (Re)Qualification - statistics

Thank you everyone who graciously shared their status and statistics. I took the liberty to compose an overview.
The common factor that is instantly recognisable is:
  • everyone has a valid AMB membership
  • everyone has spent a good amount in €$£
Shoven
IC: 69 N - 4 unique IC - $17400 - 2 unique country

AndyMick
IC: 96 N - 10 unique IC - 7 unique country - 164778 EQP

Ithink
IC: 78 N - 10 unique IC - £27000

Richelieu
~

ProjectSunburst
15 unique IC (USA) - $35000
Kimpton spend: $11000

Milleage Millionaire
IC: 100 N : 58 revenue & 42 award - 166514 EQP

Raynyan
~

Nicolas75
~

ILS2
$20000

HadesNL
IC: 41 N - 8 unique IC (2x USA, 1x UK, 3x EU, 1x Indonesia) 250458 EQP

Marlin1978
IC: 40 N - 9 unique IC (USA + EU) - $13000

HClee01
IC: 30 N - 6 unique IC - $8700
2x Kimpton / 1x Regent : 22 N - $7400

VAbeachgirl
IC: 88 N - 14 unique IC - 8 countries
2x Kimpton : 7 N
total $20000 (IC + Kimpton)

PremexecSNA
IHG : 85 N - 147000 EQP of which
90% revenue stay
85 % IC + Kimpton
10 unique IC
15 unique Kimpton

Darby1970
IC 100 N : 59 revenue of which
37 N : 11 unique IC (USA)& 4 (non-USA)
187682 EQP

Atacama40
IC + Kimpton : 40 N : UK, ME, Asia
Roomrate > £1000

EmeraldLady
11 unique IC : 4 continents
IHG: 87 N
$20000

Dmac1418
IC: 3 N - 2 unjque (IC Houston MC & IC San Diego)
6S Fiji $22000 (room: $10000 + spend $12000)

Smythmeister
~

Additional statistics can be found in the comments of LL
https://loyaltylobby.com/2023/12/03/...4-share-yours/
The only other place on the whole interweb that has an interest in Royal Ambassador.
============================

2023
Below our FT-members from the IHG forum with RA status
some of whom have graciously shared their statistics to shed some light
-----------------------
Mileage millionaire: 155359 EQP - IC nights 58 - total nights 108 - unique IC 15
Shoven : $16000 - IC nights 49 - Kimpton nights 8 - total nights 57 - unique IC 5 - unique Kimpton 2 - [unique countries UK/Thailand]
Stimpy: overall stats higher than Shoven
Nicholas75 : 230236 EQP - 93 EQN
Raynyan : 190000 EQP - IC/Kimpton nights 90 - unique IC/Kimpton 10
Vsevolod4 : $24000 - IC nights 67 - total nights 87
Vabeachgirl : $17500 - IC nights 75 - Kimpton nights 4 - total nights 79 - unique properties 13 [unique countries 7]
Hclee01: >$12600 - >156K EQP - 54 EQN - unique IC 3 - unique Kimpton 1 - unique Regent 2 [unique countries Singapore/Thailand/Taiwan/Japan]
Chinatrvl :
Ithink : 220.000 EQP - 47 EQN
Ninjalad : 150000 EQP - IC nights 34
Andymick : 145000 EQP - IC nights 100
Gentleman adventurer :
Marlin1978 :
Pseudo nim :
Hadesnl : 250000 EQP - Kimpton/IC nights 30 - 44 EQN - unique IC 3 - unique Kimpton 2 [unique countries UK/NL/FRA/Indonesia]
Itadakimasu : 120000 EQP - IC nights 12 - 51 EQN
Atacama40 : >£25000 - IC nights 60 - unique IC 8 - unique Kimpton 1
Eein : corporate rates global & local
Raynyan's friends : RA extension because their account is Japanese registered
Tim O'Brien: after own friendly persuasion effort : $8,500 - IC nights 79 of which 49 at pres.suite - unique IC 4 [unique countries US/AUS/CAN]


----------------
The only other place on the internet that has an interest in RA (re)qualification statistics is at the comments at Loyaltylobby,
more 2023 RA datapoints can be found there:
https://loyaltylobby.com/2022/12/09/...re-your-stats/
https://loyaltylobby.com/2023/01/18/...re-your-stats/



==============================================

Update 2020 / 2021:
RA status was extended due to the global pandemic of covid19


================================================== =======

Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend
================================================== =====
December 2019 / January 2020 Link to RA Renewals & Upgrades
================================================== =====
================================================== =====

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD
Lewis42 / 81 Total (unknown IC) / $16k IC / $2k Kimpton / 4 Continents
81 nights total
$18k Kimpton / IC (about $2k kimpton)
stays in 4 continents

been Ra for ~3-4 years

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintentionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.

update from Executive Liaison Sept, 2023,
spend at other IHG luxury brands does count for RA, and Renewal.
Brands weren't stated, but reasonable to assume Six Senses, Regent, and Kimpton.

















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New RA qualifying criteria based on IC Revenue

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Old Nov 8, 2018, 7:41 pm
  #2566  
 
Join Date: Sep 2011
Location: London
Programs: Infinity Milage Lands Gold,Star Alliance Gold, IHG Diamond RA, Kimpton Inner Circle
Posts: 370
Originally Posted by Land-of-Miles
I am a RA with >$10k spend to date and haven’t had this offer. I also said the free minibar was toast circa 5 month ago but most stuck their fingers in their ears.
Fingers still in ears hoping it's a badly worded email 😂😂😂 lol
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Old Nov 9, 2018, 2:38 am
  #2567  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
An increasing number of properties are removing PPV movies, so that's the free movie gone.
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Old Nov 9, 2018, 3:02 am
  #2568  
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I received no such email. The whole thing is a joke. I kinda secretly hope they gut the program so that I can stop trying to re-achieve it every year. It's certainly not getting any better.
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Old Nov 9, 2018, 3:04 am
  #2569  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
I hate to say it, but I absolutely agree with you. There's barely anything left now, and it simply isn't worth the effort anymore. Looking forward to trying some different properties/programs.
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Old Nov 9, 2018, 4:30 am
  #2570  
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Originally Posted by Pseudo Nim
I received no such email. The whole thing is a joke. I kinda secretly hope they gut the program so that I can stop trying to re-achieve it every year. It's certainly not getting any better.
Not getting any better? Are you talking about hotel experiences or your armchair analysis of the program? For me as a guest it is absolutely getting better. I get extremely good treatment at the hotels themselves. Not the tiniest step back in any way.

All this talk about the minibar seems much ado about nothing. I don't expect any changes that will affect me. Maybe some properties, probably just in the US, will move it to a $100 credit or something like they already do in Vegas. But I recall being told by one of the largest Euro IC's that the RA minibar cost was negligible for them.
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Old Nov 9, 2018, 4:49 am
  #2571  
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Originally Posted by stimpy
Not getting any better? Are you talking about hotel experiences or your armchair analysis of the program? For me as a guest it is absolutely getting better. I get extremely good treatment at the hotels themselves. Not the tiniest step back in any way.

All this talk about the minibar seems much ado about nothing. I don't expect any changes that will affect me. Maybe some properties, probably just in the US, will move it to a $100 credit or something like they already do in Vegas. But I recall being told by one of the largest Euro IC's that the RA minibar cost was negligible for them.
Wonderful that it works for you. I have to argue with IC Tokyo about anything over than a 2 level upgrade, and I’ve had over 40 stays with them (most of around 5 days each, so we’re not talking pennies here) in the last two years alone. I argued with IC SYD to the point where I walked out and went to the Park Hyatt - paid the same rate - got a room twice the size. I still have to argue every damn time I’m staying on points to get anything. It’s wonderful the program works for you. Don’t extrapolate it to others, as not everyone for example can game the system by buying the third highest suite to get an upgrade to the Presidential.

I’ve obviously had some great experiences, which is why I huff and I puff but I soldier on. But the consistently of the program is donkey balls. And it hasn’t gotten any better. (the breakfast is a nice benefit, welcome to 1999 and the rest of the chains, IHG, glad you consider me part of your 1%).
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Old Nov 9, 2018, 5:00 am
  #2572  
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My last two stays were upgraded to the 2nd highest level suite, one under the Presidential Suite, paying the cheapest rate and without even asking. Yes there are a few stingy properties out there and at least one of the Tokyo properties fits that description. The 2nd IC in Syd at Double Bay gave me a huge suite there as well, but I haven't been to the CBD SYD in years. We all learn which are the good IC's and to avoid the few bad ones. I will hit over 50 Starriott nights this year too for that reason and location reasons.
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Old Nov 9, 2018, 5:12 am
  #2573  
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Originally Posted by stimpy
My last two stays were upgraded to the 2nd highest level suite, one under the Presidential Suite, paying the cheapest rate and without even asking. Yes there are a few stingy properties out there and at least one of the Tokyo properties fits that description. The 2nd IC in Syd at Double Bay gave me a huge suite there as well, but I haven't been to the CBD SYD in years. We all learn which are the good IC's and to avoid the few bad ones. I will hit over 50 Starriott nights this year too for that reason and location reasons.
Right, but at the risk of being accused of necrophilia, I'm going to beat a dead horse here and say again: that's my problem with it, the absolute lack of consistency. With Hyatt, I _know_ what I will get and I rarely have any problems. I'll probably not get more, but I know I'll get a suite most times. With SPG, it used to be like that as well - I had pretty solid expectations of what's going to happen. (With Marriott, it's a whole new game and I haven't even had my stays post in two months, so I don't even dare wonder what's going to happen with them). But with IHG? Some properties will give you a Club room and claim it's 2 categories above normal, and pretend you just won the Superball. Some will give you a massive suite and apologise there were no palanquins to carry you up to it. It's supposed to be a friggin premium chain, for crying out loud!

Why do I need to "avoid" properties that are "known" to be cheap, especially ones in ultra-prime locations? Hyatt SYD's location sucks - it's under the bridge and inconvenient from where I am. Hyatt Tokyo is also a ways from the office. I don't _want_ to stay there - I want to be at the IC, but I know it's going to be a lottery every time I go, and I'm really tired of it.

And don't even get me started on requalification. Watch them up the spend to $15K because someone at IHG saw a vision in a potato in the middle of a blue moon night and went on to implement it. And we'll find out in retrospect when some of us will get dumped overboard in the middle of the night. Imagine, for all the appreciation you've put into the program, that on Jan 1 they don't renew you because you were required to have at least one night in IC Jakarta, which hey, left the chain, but someone forgot to update the qualification criteria - and bam, you lose your status. Will you be as forgiving of the program, I wonder? Because that's literally the level of professionalism that IHG displays managing the program.

I wonder if that "join Royal Ambassador if you spend $1,000, stay at a Kimpton, and bake a potato at one of our front desks and Instagram it" challenge was sent to anyone who hasn't set foot in IHG in a couple of years, fast-tracking them there? Because I'd really feel great going back to the days of pseudo-RAs, who get their 11-month trials, sap the minibar and go on to other status matches.

Do I sound bitter? Hell yea. I actually advocate for this trainwreck, and I still stay in these properties as my first choice. I just hate how it reminds me of South Park's take on Family Guy jokes (google for "south park idea balls") - that's how random the whole thing feels.
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Old Nov 9, 2018, 6:24 am
  #2574  
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Originally Posted by Pseudo Nim
Right, but at the risk of being accused of necrophilia, I'm going to beat a dead horse here and say again: that's my problem with it, the absolute lack of consistency.
Yes we've discussed it and I think that there are two types of us. Some of us love that IC's are not cookie-cutter like other chains. I have top status in all the chains (except Hyatt where I used to be Diamond for years) and the overall treatment I get from IC's is far, far better than the other chains. Again it's only a few IC's that aren't good. Some of the Tokyo properties do treat RA's good, like the Tokyo Bay IC. But when I wanted to be in a more central location in Tokyo, instead of the ANA Tokyo I tried SPG's Prince Gallery Tokyo Kioicho and got one of the top suites in the hotel. So Tokyo is a city where you have to pick and choose.

I hope that the RA program doesn't change at all. Keep it the way it is.
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Old Nov 9, 2018, 6:27 am
  #2575  
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Originally Posted by stimpy
Yes we've discussed it and I think that there are two types of us. Some of us love that IC's are not cookie-cutter like other chains. I have top status in all the chains (except Hyatt where I used to be Diamond for years) and the overall treatment I get from IC's is far, far better than the other chains. Again it's only a few IC's that aren't good. Some of the Tokyo properties do treat RA's good, like the Tokyo Bay IC. But when I wanted to be in a more central location in Tokyo, instead of the ANA Tokyo I tried SPG's Prince Gallery Tokyo Kioicho and got one of the top suites in the hotel. So Tokyo is a city where you have to pick and choose.

I hope that the RA program doesn't change at all. Keep it the way it is.
Now this is something we completely agree on. In my case, not because I think it's a good program as it is - I think there are very definitive ways where it could be improved - but mostly because in today's world, pretty much nothing changes for the better - I literally have an allergy to the word "enhancements", so I think we can all agree that if IHG were to start making any changes, it'd likely be for the worse - so let's keep it as it is.
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Old Nov 9, 2018, 6:21 pm
  #2576  
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Originally Posted by stimpy
Yes we've discussed it and I think that there are two types of us. Some of us love that IC's are not cookie-cutter like other chains. I have top status in all the chains (except Hyatt where I used to be Diamond for years) and the overall treatment I get from IC's is far, far better than the other chains. Again it's only a few IC's that aren't good. Some of the Tokyo properties do treat RA's good, like the Tokyo Bay IC. But when I wanted to be in a more central location in Tokyo, instead of the ANA Tokyo I tried SPG's Prince Gallery Tokyo Kioicho and got one of the top suites in the hotel. So Tokyo is a city where you have to pick and choose.

I hope that the RA program doesn't change at all. Keep it the way it is.
Spookily I was just reminded at check-in that I've also been in the programme since 2001. This year I've stayed at over eighty nights at more than a dozen ICs. Only one left a bad taste. I enjoy the quirkiness of variations in the provision of services and extras. One hotel gave me a car to the airport, another replaced the phone charger I'd Iost. I didn't ask for or expect any of the extra-extras, and having received one from hotel A, I wouldn't ask for it or expect it from hotel B.

There were other hotels though, where things jarred a little: for example being told that complimentary club access didn't get me all the club services, so no complimentary pressing of two article per stay etc etc. But I can take the rough with the smooth, well I can do that while most of my stays are smooth

I'm currently on my first visit to one of the hotels: offered a choice of a "proper" suite or an executive version (i.e. one room) with a large balcony overlooking the city. Fruit, cheese and pastries delivered to the room with a quality bottle of wine. The hotel manager dropped by the lounge to say hello and check that I'm being looked after. I am.


I hope that doesn't sound too smug. i appreciate that others have different priorities; stay at other mixes of ICs; hold higher expectations. But for me, although the Ambassador/PC programme has structural weaknesses, the benefits I currently receive from it will see me returning to Intercontinentals.
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Old Nov 9, 2018, 7:24 pm
  #2577  
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Originally Posted by IAN-UK
I enjoy the quirkiness of variations in the provision of services and extras. One hotel gave me a car to the airport.
Me too! The IC Nairobi to give credit where it is due. Again, without asking for it. Thats the kind of thing that makes RA the best program in the industry.
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Old Nov 10, 2018, 11:13 pm
  #2578  
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Originally Posted by stimpy
Sorry, I wasn't aware about the credit card as I don't have one. But I thought the number of QP's was the only way to find out online your spend? 100,000 QPs is $10,000, right? Not counting the credit card I guess.
yes, that's it, i guess it may only impact US based credit card holders?
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Old Nov 10, 2018, 11:30 pm
  #2579  
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Originally Posted by Pseudo Nim
Now this is something we completely agree on. In my case, not because I think it's a good program as it is - I think there are very definitive ways where it could be improved - but mostly because in today's world, pretty much nothing changes for the better - I literally have an allergy to the word "enhancements", so I think we can all agree that if IHG were to start making any changes, it'd likely be for the worse - so let's keep it as it is.
guaranteed club has been an improvement, in terms of peace of mind, and many are still receiving more than two category upgrades, free mini bar, or mini bar credit, IMO, is just a matter of linguistics.

i'm not that bothered by the movie, and newspaper issues.

health club/pool access, and higher speed internet (if available) all seem to still be in play.

areas for improvement would be to introduce "Lifetime Royal Ambassador", say after 10 consecutive RA years, or 15 years total of RA, and guaranteed breakfast in the restaurant, if no Club.
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Old Nov 12, 2018, 2:17 pm
  #2580  
 
Join Date: Jan 2016
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Early RA recognition?

I’m currently Ambassador. Last year I’d say I spent just a tiny bit under $10k at iC hotels. Not enough for RA. I was grumpy.

IHG makes sense for me as they have good hotels (mostly IC) where I travel for work and leisure.

This year I’m well over US$10k, and I’ve started getting semi RA benefits without asking. Free Club. Double (or more) upgrades. Minibar disregarded (a friend and I emptied half the minibar in one of the pricier European properties, it was waived at check out) I’m currently in a « view » Junior Suite where I booked a standard room.

Perhaps I’m Getting Lucky? Perhaps some properties are better than others at recognising spend as opposed to status.

I spend a lot in Paris, and get what i would consider RA benefits. I spend much less at London Park Lane but stay 2-3 times a year and get fab benefits. But I stay most often in HK (Grand Stanford) and get only basic benefits.

So is anyone else with big spend being treated especially well recently? Any unexpected perks? Am I en route to RA...but already getting the benefits?
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