New RA qualifying criteria based on IC Revenue

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Old Jan 21, 19, 10:31 pm   -   Wikipost
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Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintenionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.
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Old Feb 19, 18, 8:29 am
  #2356  
 
Join Date: Aug 2009
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This is awful, Tim. Maybe try that corporate email, that some of us used to re-qualify for RA. [email protected]. It can't do any harm.
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Old Feb 19, 18, 8:42 am
  #2357  
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Originally Posted by turner32 View Post
This is awful, Tim. Maybe try that corporate email, that some of us used to re-qualify for RA. [email protected]. It can't do any harm.
yes, that suggestion is probably a good start, thks.

i've felt uncomfortable reaching out to my connections.
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Old Feb 19, 18, 8:43 am
  #2358  
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Originally Posted by JohnSydney2000 View Post
Tim,
Very sorry to hear this.
More importantly, hope the reason for the hospital visit has resolved itself.
I trust that the wonderful , world class, Royal Ambassador service in Makati is able to resolve this for you in the next 3 to 6 hours.
You know, World’s best practise and all of that.
Please be safe.
JohnSydney2000
thks, cldn't help notice your name. iworked for SOCOG on the Games back two decades ago.
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Old Feb 19, 18, 9:26 am
  #2359  
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Originally Posted by turner32 View Post
This is awful, Tim. Maybe try that corporate email, that some of us used to re-qualify for RA. [email protected]. It can't do any harm.
that was a good suggestion.

i sent them an email, and copied it to Keith Barr.

i kept it on point, factual, and told them if unresolved by the end of this week, i will instruct counsel, and i will if need be.

i genuinely hope they resolve it before it comes to that to determine.

they are outrageous, limiting us to four digit pins, no third party security authentication, total lack of security.

i predict we will see some security changes implemented soon.

and the audacity of the supervisor i spoke with last night, who was the one that told me on Feb 7th, that it was general audit, said "well, the points were spent from your account" implying it was me.

you'd think their fraud department, with Apple, or the online retailer, could make determinations for example the source ordering originating ISP and address, and where the items were delivered?

Last edited by Tim O'Brien; Feb 20, 18 at 10:45 pm
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Old Feb 19, 18, 11:52 am
  #2360  
 
Join Date: Mar 2008
Programs: SAS Diamond, Hilton Diamond, IHG RA Spire
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My app card has been updated with expiration date 31 Jan 19., however, any reference to Royal (Ambassador) status has disappeared. It just says Spire where it used to say Royal. On the website it still says Royal Ambassador everywhere, though - but expiration date 31 Dec 18).
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Old Feb 19, 18, 7:20 pm
  #2361  
 
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Originally Posted by ILS2 View Post
My app card has been updated with expiration date 31 Jan 19., however, any reference to Royal (Ambassador) status has disappeared. It just says Spire where it used to say Royal. On the website it still says Royal Ambassador everywhere, though - but expiration date 31 Dec 18).
Same observation for me as well. Now I am awaiting for the renewal pack to see how it goes on the expiry date.
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Old Feb 20, 18, 3:14 am
  #2362  
 
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Originally Posted by Tim O'Brien View Post
i can't even access my account to see if the date's been updated..

On Feb 8th just before midnight i tried to check my account online, and it stated: "We have temporarily disabled your account due to a possible conflict with the IHG® Rewards Club Terms and Conditions. To resolve this issue, please contact us for assistance."s

to me, the implication being, I had done something in conflict.

i had a back surgery schedualed the next morning, in about eight hours time, at 8am.

I called, asked for a supervisor, and Nicole told me it was a random audit.

upon return from hospital, still distressed about it, i phoned again, asked for a supervisor i know, spoke with Pinky, and she told me what was told to me was incorrect information, not random audit, but fraud, where 4.675M points had been swiped from my account, and spent at Apple or similar online store fraudulently. ie stolen from my account.

Now 10 days later, no communication, no appology, still no access to my account.

it caused me enormous stress, late the night before hospitalisation. Loss of 935 PointBreaks nights, plenty to stress over.....

they limit us to 4 digit pins, just crazy, and totally incompetent IT managment.

loyal customers shouldn't have to put up with that anywhere.

the solution for the customer, should be to put the points back in the account, make it accessible for the customer, and continue with their fraud investigation on the account. they would have to know by now that it was another party that perpetrated the fraud.

incredibly disappointed now, over 10 days later, still remains unresolved.

considering two options, legal action, or reaching out to contacts at the corporate level in the UK.

they really do a good job of pissing off customers.
I am at a complete loss for words. This is a terrible way for IHG to treat one of their best customers. I am sure IHG will resolve this in due course, the consequenses of them not doing so are to dire to think about. Still that is no comfort when you are locked out of your account and unable to use your points.

I would most certainly reach out to your contacts, help from senior level may bring the whole security situation to the forefront of board level thinking.
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Old Feb 20, 18, 8:31 am
  #2363  
 
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Received renewal card. It says "Royal" and expiration is 31 January 2019 ... great, the problem with status expiring Dec 31 is hopefully behind us. Of course the website and the app still say Dec 31 2018 and Dec 30 2018.
Renewal pack doesn't have the 5000 point voucher any more. Just a new format of BOGOF. And a business/credit card case.
Also my Spire should have renewed thanks to rollover nights, but this did not trigger my 25K bonus either.
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Old Feb 20, 18, 1:10 pm
  #2364  
 
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Originally Posted by vsevolod4 View Post
Received renewal card. It says "Royal" and expiration is 31 January 2019 ... great, the problem with status expiring Dec 31 is hopefully behind us. Of course the website and the app still say Dec 31 2018 and Dec 30 2018.
Renewal pack doesn't have the 5000 point voucher any more. Just a new format of BOGOF. And a business/credit card case.
Also my Spire should have renewed thanks to rollover nights, but this did not trigger my 25K bonus either.
except since a few days ago Android Phone App viirtual card image does show both
a)expiry 31Jan2019 b)Royal

Website still shows Royal expiry 31Dec2018
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Old Feb 20, 18, 2:02 pm
  #2365  
 
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Originally Posted by scubaccr View Post
except since a few days ago Android Phone App viirtual card image does show both
a)expiry 31Jan2019 b)Royal

Website still shows Royal expiry 31Dec2018
By golly, so does mine!
Bit by bit, it's coming together ...
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Old Feb 20, 18, 4:56 pm
  #2366  
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I must be the only one completely nonplussed about the new expiry. Why are all of you so excited? You do realise they're going to simply procrastinate until Feb 10 to tell us if we renewed, right? So it'll be exactly the same thing as before but a month later. I guess I should be happy we got a free month of RA for those who won't renew, heh?
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Old Feb 21, 18, 1:55 am
  #2367  
 
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Originally Posted by Pseudo Nim View Post
I must be the only one completely nonplussed about the new expiry. Why are all of you so excited? You do realise they're going to simply procrastinate until Feb 10 to tell us if we renewed, right? So it'll be exactly the same thing as before but a month later. I guess I should be happy we got a free month of RA for those who won't renew, heh?
Or maybe... Saltlake having calculated all RA renewals for Calendar Year 2019 sometime between 1st-15th Jan 2019 may then remove RA flag/status 2weeks or so early from those 2018 RA's who fail to requalify.

I will be dropping my RA status going forwards after this current 2018 year, but may stay during Jan2019 month if RA keeps flagged to 31stJan. I am not bothering to renew my RA going forwards as I find the new program +2cat/foc-lounge worse than the previous Club/Exec/Suite as I now find I am having to pay more for the costlier clubroom booking over a previous years lesser room cat to get the good suite rooms I enjoyed pre Sep2016 changes.... an especially bitter pill paying for lounge which is now included for RAs.

Yes there are still good IC's if booking Club as RA, eg IC KUL (Club Room -> Ambassador Suite) but I typically only stay there only on overnighting with MH airline transfers. imho I might as well be Ambassador and book Club Room at some IC's, so will for 2019 onwards, and can then stay a bit more at MR and HH
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Old Feb 21, 18, 2:11 am
  #2368  
 
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Originally Posted by scubaccr View Post
Or maybe... Saltlake having calculated all RA renewals for Calendar Year 2019 sometime between 1st-15th Jan 2019 may then remove RA flag/status 2weeks or so early from those 2018 RA's who fail to requalify.

I will be dropping my RA status going forwards after this current 2018 year, but may stay during Jan2019 month if RA keeps flagged to 31stJan. I am not bothering to renew my RA going forwards as I find the new program +2cat/foc-lounge worse than the previous Club/Exec/Suite as I now find I am having to pay more for the costlier clubroom booking over a previous years lesser room cat to get the good suite rooms I enjoyed pre Sep2016 changes.... an especially bitter pill paying for lounge which is now included for RAs.

Yes there are still good IC's if booking Club as RA, eg IC KUL (Club Room -> Ambassador Suite) but I typically only stay there only on overnighting with MH airline transfers. imho I might as well be Ambassador and book Club Room at some IC's, so will for 2019 onwards, and can then stay a bit more at MR and HH
You obviously haven’t invested time in building good senior management relationships at your regular ICs. It’s worth it 😉
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Old Feb 21, 18, 2:22 am
  #2369  
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Originally Posted by scubaccr View Post
Or maybe... Saltlake having calculated all RA renewals for Calendar Year 2019 sometime between 1st-15th Jan 2019 may then remove RA flag/status 2weeks or so early from those 2018 RA's who fail to requalify.

I will be dropping my RA status going forwards after this current 2018 year, but may stay during Jan2019 month if RA keeps flagged to 31stJan. I am not bothering to renew my RA going forwards as I find the new program +2cat/foc-lounge worse than the previous Club/Exec/Suite as I now find I am having to pay more for the costlier clubroom booking over a previous years lesser room cat to get the good suite rooms I enjoyed pre Sep2016 changes.... an especially bitter pill paying for lounge which is now included for RAs.

Yes there are still good IC's if booking Club as RA, eg IC KUL (Club Room -> Ambassador Suite) but I typically only stay there only on overnighting with MH airline transfers. imho I might as well be Ambassador and book Club Room at some IC's, so will for 2019 onwards, and can then stay a bit more at MR and HH
Yup, this is absolutely right. These days, you have to pay for higher end rooms to be "guaranteed" better rooms, and it's really, really annoying. Then again ... it's a race to the bottom everywhere, so this is just one of the boats.

Originally Posted by Eltham View Post


You obviously haven’t invested time in building good senior management relationships at your regular ICs. It’s worth it 😉
Although this is very true in general (and RA is certainly a great gateway to meet the senior management, as they're more likely to do it with RAs and remember them than with regular folks), it's completely not a definitive benefit. Case in point: IC ANA (Tokyo). I've done around 25 stays with them so far, and spent a bit over $20K. Yet, every time I ask for something beyond the two-level upgrade (since my corporate rate tops out at the second cheapest room), they huff, and they puff, and they throw the book at me, and I escalate. I'm really tired of this. I miss the old 'suite' requirement because I still end up getting it whenever it's available today, it just requires a lot more fighting than it should.

Of course, there was a guy in the lounge yelling and screaming that he demands an upgrade because he's stayed at this hotel 95 times, so maybe I'm just cattle class having been there a quarter of that...
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Old Feb 21, 18, 2:25 am
  #2370  
 
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Originally Posted by Pseudo Nim View Post
Yup, this is absolutely right. These days, you have to pay for higher end rooms to be "guaranteed" better rooms, and it's really, really annoying. Then again ... it's a race to the bottom everywhere, so this is just one of the boats.



Although this is very true in general (and RA is certainly a great gateway to meet the senior management, as they're more likely to do it with RAs and remember them than with regular folks), it's completely not a definitive benefit. Case in point: IC ANA (Tokyo). I've done around 25 stays with them so far, and spent a bit over $20K. Yet, every time I ask for something beyond the two-level upgrade (since my corporate rate tops out at the second cheapest room), they huff, and they puff, and they throw the book at me, and I escalate. I'm really tired of this. I miss the old 'suite' requirement because I still end up getting it whenever it's available today, it just requires a lot more fighting than it should.

Of course, there was a guy in the lounge yelling and screaming that he demands an upgrade because he's stayed at this hotel 95 times, so maybe I'm just cattle class having been there a quarter of that...
Have you made the effort to meet the senior management? It pays off. No need for escalation and certainly not screaming and shouting.
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