Please post your Royal Ambassador experiences (Archive Thread 2016)
Dec 24, 2016, 7:06 am
#286
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
InterContinental David Tel Aviv
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so
Which room did you book and which upgrade did you receive?
Booked cheapest room and received a Jaffa suite with club access
How are the rooms?
Around 50sqm
Recently renovated contemporary interior design.
One room with sofa and desk. Nespresso machine.
Bedroom with very comfortable bed.
Nice bathroom with bathtub and separate shower. -417 amenities
2 flat screen television sets with goof selection of international channels
Very quiet
View over the sea
How is the exec. lounge?
Great staff and very pleasant atmosphere.
Pretty large with restaurant area and business area
View over the sea and the city
Very good breakfast options
Food all the day long.
Lunch and evening hot options.
What was good and what was bad?
GOOD
- Great staff, from concierge to club lounge
- Recently renovated hotel
- Very pleasant outdoor pool
- Sharing Bike station next to the hotel
- Limousine service at the price of official taxis
BAD
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, even if the hotel is not exactly cheap
Pictures of the hotel
Pictures of Tel Aviv
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so
Which room did you book and which upgrade did you receive?
Booked cheapest room and received a Jaffa suite with club access
How are the rooms?
Around 50sqm
Recently renovated contemporary interior design.
One room with sofa and desk. Nespresso machine.
Bedroom with very comfortable bed.
Nice bathroom with bathtub and separate shower. -417 amenities
2 flat screen television sets with goof selection of international channels
Very quiet
View over the sea
How is the exec. lounge?
Great staff and very pleasant atmosphere.
Pretty large with restaurant area and business area
View over the sea and the city
Very good breakfast options
Food all the day long.
Lunch and evening hot options.
What was good and what was bad?
GOOD
- Great staff, from concierge to club lounge
- Recently renovated hotel
- Very pleasant outdoor pool
- Sharing Bike station next to the hotel
- Limousine service at the price of official taxis
BAD
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, even if the hotel is not exactly cheap
Pictures of the hotel
Pictures of Tel Aviv
Last edited by nicolas75; Dec 24, 2016 at 7:17 am
Dec 24, 2016, 7:21 am
#287
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
InterContinental Marseille - Hôtel Dieu
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, as usual.
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received an Executive room with terrace and harbour view with breakfast.
How are the rooms?
Around 45sqm
Seating area with desk and sofa. Expresso machine
Bedroom with very comfortable bed.
Pleasant terrace with superb view over the Vieux Port (old harbour)
Great bathroom with Boffi sink, large bathtub, separate rainforest shower /toilets. Clarins Eau Dynamisante amenities.
Flatscreen television with large selection of French and international channels.
Bose minichain
Elegant contemporary design
How is the exec. lounge?
N/A
What was good and what was bad?
Good
- Perfect location
- Very nice historical building
- Very pleasant restaurant
- Great staff
- Very good breakfast (which was offerred)
- Pleasant indoor pool and spa
- Coupon for free drinks at the pleasant bar
- Fast wifi
- Superb weather
Bad
- I experienced some small cleanliness, which were quickly solved after calling Instant Service
Value for $ or Priority Club Points? Would you return?
Yes, definitely.
Pictures of the city
Pictures of the hotel
Yes, as usual.
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received an Executive room with terrace and harbour view with breakfast.
How are the rooms?
Around 45sqm
Seating area with desk and sofa. Expresso machine
Bedroom with very comfortable bed.
Pleasant terrace with superb view over the Vieux Port (old harbour)
Great bathroom with Boffi sink, large bathtub, separate rainforest shower /toilets. Clarins Eau Dynamisante amenities.
Flatscreen television with large selection of French and international channels.
Bose minichain
Elegant contemporary design
How is the exec. lounge?
N/A
What was good and what was bad?
Good
- Perfect location
- Very nice historical building
- Very pleasant restaurant
- Great staff
- Very good breakfast (which was offerred)
- Pleasant indoor pool and spa
- Coupon for free drinks at the pleasant bar
- Fast wifi
- Superb weather
Bad
- I experienced some small cleanliness, which were quickly solved after calling Instant Service
Value for $ or Priority Club Points? Would you return?
Yes, definitely.
Pictures of the city
Pictures of the hotel
Dec 24, 2016, 7:27 am
#288
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
InterContinental Carlton Cannes
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always
Which room did you book and which upgrade did you receive?
Booked "Special occasion" rate with breakfast and was upgraded to the Bernardo Bertolucci / Superior Sea View Suite.
How are the rooms?
Around 70sqm
Classic elegant interior design.
Bedroom with very comfortable bed.
Bathroom with bathtub. L'Ocitane amenities
Living room with desk, seating area
Flat screen television set with large selection of international channels
Geneva mini chain. Kettle. Nespresso machine
Very quiet
How is the exec. lounge?
N/A
What was good and what was bad?
GOOD
- Superb upgrade
- Elegant décor and atmosphere
- Very pleasant private beach, with attentive service, wifi, showers
- Very nice breakfast
BAD
- Despite having reserved the "special occasion" rate which comes with champagne and chocolates in the room, nothing was delivered into the room. After calling the instant service, staff was not aware about this rate. At check-out, I received apologies about it, was proposed to get champagne and chocolate (I declined as I was flying back home) and was offered valet parking. Not a big deal
- It was not possible to have breakfast on the restaurant terrace, despite the superb weather.
Value for $ or IHG Rewards Club Points? Would you return?
Definitely : a true palace with atmosphere
Pictures of the hotel
Pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always
Which room did you book and which upgrade did you receive?
Booked "Special occasion" rate with breakfast and was upgraded to the Bernardo Bertolucci / Superior Sea View Suite.
How are the rooms?
Around 70sqm
Classic elegant interior design.
Bedroom with very comfortable bed.
Bathroom with bathtub. L'Ocitane amenities
Living room with desk, seating area
Flat screen television set with large selection of international channels
Geneva mini chain. Kettle. Nespresso machine
Very quiet
How is the exec. lounge?
N/A
What was good and what was bad?
GOOD
- Superb upgrade
- Elegant décor and atmosphere
- Very pleasant private beach, with attentive service, wifi, showers
- Very nice breakfast
BAD
- Despite having reserved the "special occasion" rate which comes with champagne and chocolates in the room, nothing was delivered into the room. After calling the instant service, staff was not aware about this rate. At check-out, I received apologies about it, was proposed to get champagne and chocolate (I declined as I was flying back home) and was offered valet parking. Not a big deal
- It was not possible to have breakfast on the restaurant terrace, despite the superb weather.
Value for $ or IHG Rewards Club Points? Would you return?
Definitely : a true palace with atmosphere
Pictures of the hotel
Pictures of the city
Dec 24, 2016, 7:32 am
#289
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,946
InterContinental Paris - Le Grand Hôtel
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and was upgraded to a Opera House View Prestige Suite with club access.
How are the rooms?
Around 50 sqm
Classic and elegant design
Seating area with desk and sofa
Very comfortable bed
Flat television with a good selection of national and international channels
Bathroom with bathtub and separate walk-in shower. Anne Simonin amenities. Separate toilets
Balconies along the suite with superb view over the Opéra House.
Very quiet
Perfectly maintained
How is the exec. lounge?
Great staff
Very good breakfast option with à la carte eggs menu and champagne.
Very good breakfast served until 11am
Hot and cold lunch options.
Delicious afternoon pastries
Cold dinner options.
Champagne.
What was good and what was bad?
Good
- Central location.
- Grandeur of the décor (the ballroom is simply amazing, the Verrière restaurant is very pleasant)
- Excellent service despite the size of the hotel
Bad
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Excellent.
Pictures of the hotel
Pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and was upgraded to a Opera House View Prestige Suite with club access.
How are the rooms?
Around 50 sqm
Classic and elegant design
Seating area with desk and sofa
Very comfortable bed
Flat television with a good selection of national and international channels
Bathroom with bathtub and separate walk-in shower. Anne Simonin amenities. Separate toilets
Balconies along the suite with superb view over the Opéra House.
Very quiet
Perfectly maintained
How is the exec. lounge?
Great staff
Very good breakfast option with à la carte eggs menu and champagne.
Very good breakfast served until 11am
Hot and cold lunch options.
Delicious afternoon pastries
Cold dinner options.
Champagne.
What was good and what was bad?
Good
- Central location.
- Grandeur of the décor (the ballroom is simply amazing, the Verrière restaurant is very pleasant)
- Excellent service despite the size of the hotel
Bad
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Excellent.
Pictures of the hotel
Pictures of the city
Dec 29, 2016, 5:19 pm
#290
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Asiana Saigon
IC Asiana Saigon
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
this time not really. It was one of my favored hotels in the past.
Which room did you book and which upgrade did you receive?
booked cheapest as usually. In the past got upgrade to suite+club
Not any more.
Around 2 weeks before the stay I got an email from them telling me about the upgrade policy with an offer for a suite upgrade for USD65++ instead of normally USD115++.
I replied back and asked about their new policy. It seems that you need to book a superior which usually is about USD25++ more than the basic room.
I did not change my booking and declined the suite offer.
I got a room which looked very much like a normal room with Club Access. In my view the room type was not an upgrade. In their viewpoint it was a two level upgrade.
They explained that if you book a normal room or a corner room you will end up in a club room. If you book a superior you get club + suite.
How are the rooms?
Nice, well kept, reasonable size. Only issue is the translucent wall between the bathroom and the main room. Light in the bathroom lights up the bedroom.
How is the exec. lounge?
It has changed. High tea was as nice as normal. But for happy hour it has changed. The amount of dishes is only around half of what they had before. They did constantly run out of everything. Often there was none of the hot dishes, they brought out a few and people scrambled to get one. They even did run out of cheese, deserts. At that time it also was understaffed. Most tables where occupied, but there was not an unusual number of guests this time.
It was one of the best lounges in the past, now calling it mediocre is too nice.
Did you receive a welcome gift?
the usual lacquer thing
small fruit basket first, good size fruit basked later
6 macrons
bottle of red
more water than anybody can ever drink
How was the minibar?
below average, not as nice as before
What was good and what was bad?
-Good
Location
High Tea in the lounge
-Bad
Happy hour in the lounge
No room upgrade other than club
Breakfast in main restaurant had very slow service, coffee was cold when it finally arrived
Value for $ or Priority Club Points?
without the room upgrade you can do better in Saigon
Would you return?
I have one more visit already booked. After that one most likely no more.
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
this time not really. It was one of my favored hotels in the past.
Which room did you book and which upgrade did you receive?
booked cheapest as usually. In the past got upgrade to suite+club
Not any more.
Around 2 weeks before the stay I got an email from them telling me about the upgrade policy with an offer for a suite upgrade for USD65++ instead of normally USD115++.
I replied back and asked about their new policy. It seems that you need to book a superior which usually is about USD25++ more than the basic room.
I did not change my booking and declined the suite offer.
I got a room which looked very much like a normal room with Club Access. In my view the room type was not an upgrade. In their viewpoint it was a two level upgrade.
They explained that if you book a normal room or a corner room you will end up in a club room. If you book a superior you get club + suite.
How are the rooms?
Nice, well kept, reasonable size. Only issue is the translucent wall between the bathroom and the main room. Light in the bathroom lights up the bedroom.
How is the exec. lounge?
It has changed. High tea was as nice as normal. But for happy hour it has changed. The amount of dishes is only around half of what they had before. They did constantly run out of everything. Often there was none of the hot dishes, they brought out a few and people scrambled to get one. They even did run out of cheese, deserts. At that time it also was understaffed. Most tables where occupied, but there was not an unusual number of guests this time.
It was one of the best lounges in the past, now calling it mediocre is too nice.
Did you receive a welcome gift?
the usual lacquer thing
small fruit basket first, good size fruit basked later
6 macrons
bottle of red
more water than anybody can ever drink
How was the minibar?
below average, not as nice as before
What was good and what was bad?
-Good
Location
High Tea in the lounge
-Bad
Happy hour in the lounge
No room upgrade other than club
Breakfast in main restaurant had very slow service, coffee was cold when it finally arrived
Value for $ or Priority Club Points?
without the room upgrade you can do better in Saigon
Would you return?
I have one more visit already booked. After that one most likely no more.