IC Venetian and Palazzo - 50% Off Rewards Nights Starting Nov 23, 2015 (24hours only)
#18
Join Date: May 2014
Posts: 141
Stayed 2 weeks ago, was acknowledged as a Spire Elite (Suprised) was offered a late check out and a shuttle. Still had to pay resort fee, but I honestly didn't ask about trying to get out of it.
#19
Join Date: Mar 2015
Location: SJC
Programs: Spire Amb IHG, HH Gold, TR Diamond, Mlife Plat, National Exec, Avis Pref Plus
Posts: 144
You still have to pay resort fees. There's no getting out of it. I'm Spire Ambassador. Venetian recognizes me as Spire Elite but Palazzo recognizes me as Spire Ambassador.
#20
Join Date: Jan 2014
Location: Chicago, IL
Programs: IHG, HiltonHonors, UA, AA
Posts: 30
#21
Join Date: Aug 2009
Location: Philadelphia
Programs: AA Gold; Marriott Lifetime Silver; IHG Plat Amb; Hilton Diamond
Posts: 383
Points were refundable but for some strange reason I couldn't access reservation by web, mobile or IHG help-line. I had to contact the hotel directly who in turn contacted IHG and confirmed the cancellations. It was a tedious process but the points are back in my account.
#22
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,770
You don't have to pay a resort fee if you buy up to Prestige level for the room, not sure it is a great deal though.
#24
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
Does anyone know if, on points reservations, you have to pay an extra person charge for the 3rd person in a room (such as the Bella Suites at the Palazzo)?
#25
Join Date: Aug 2001
Location: San Diego,CA,USA
Programs: Southwest Companion Pass American Admirals Club Lifetime,IHG Rewards Spire,HHonors Gold
Posts: 1,358
I just got back last Tuesday from Vegas
I booked a 25k night at the Palazzo on Dec 21 and booked my free Chase night on Dec 22. When I checked in I refused the $30 resort fee to be added to my
bill and had no problem having them remove it. The room was a Bella Suite
and I had a zero bill when I checked out. Last July I did the same reservation when they had the last 25k promo (I think in April) booked a free night and one 25k night with three guests. I asked the resort fee to be removed again and had no problem. I will say that I am a Spire and I did check in on the left side which is reserved for IHG members and invited guests. We enjoyed our stay both times and I would recommend this hotel if using points.
bill and had no problem having them remove it. The room was a Bella Suite
and I had a zero bill when I checked out. Last July I did the same reservation when they had the last 25k promo (I think in April) booked a free night and one 25k night with three guests. I asked the resort fee to be removed again and had no problem. I will say that I am a Spire and I did check in on the left side which is reserved for IHG members and invited guests. We enjoyed our stay both times and I would recommend this hotel if using points.
#26
Join Date: Jan 2014
Location: Chicago, IL
Programs: IHG, HiltonHonors, UA, AA
Posts: 30
I booked a 25k night at the Palazzo on Dec 21 and booked my free Chase night on Dec 22. When I checked in I refused the $30 resort fee to be added to my
bill and had no problem having them remove it. The room was a Bella Suite
and I had a zero bill when I checked out. Last July I did the same reservation when they had the last 25k promo (I think in April) booked a free night and one 25k night with three guests. I asked the resort fee to be removed again and had no problem. I will say that I am a Spire and I did check in on the left side which is reserved for IHG members and invited guests. We enjoyed our stay both times and I would recommend this hotel if using points.
bill and had no problem having them remove it. The room was a Bella Suite
and I had a zero bill when I checked out. Last July I did the same reservation when they had the last 25k promo (I think in April) booked a free night and one 25k night with three guests. I asked the resort fee to be removed again and had no problem. I will say that I am a Spire and I did check in on the left side which is reserved for IHG members and invited guests. We enjoyed our stay both times and I would recommend this hotel if using points.
#27
Join Date: Aug 2001
Location: San Diego,CA,USA
Programs: Southwest Companion Pass American Admirals Club Lifetime,IHG Rewards Spire,HHonors Gold
Posts: 1,358
resort fee
In July I asked at check out and they quickly removed it and I had a zero bill.
last week I asked (kindly) at check in and they thought about it a moment but offered it as a "courtesy one time" adjustment. I guess it depends on the agent but scored both times and both times were one chase free night and one 25k IHG points night. I would not pay more than 25k unless it was a very special occasion.
last week I asked (kindly) at check in and they thought about it a moment but offered it as a "courtesy one time" adjustment. I guess it depends on the agent but scored both times and both times were one chase free night and one 25k IHG points night. I would not pay more than 25k unless it was a very special occasion.