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Old Nov 2, 2015, 8:31 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.

Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".

If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.

Their email is [email protected].

Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.

If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.


Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries

5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night


BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!

Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)

Official Rules

Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope

Need to write title before each line? NO

Need second phone number? NO

Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)

Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)

Printed Return Address Okay? YES (I used an ink stamp)

No Return Address Okay? Yes

Envelope size? Doesn't seem to matter

Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES

There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5


As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.

Points will be paid out without additional email

Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)

Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)

STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.

--As of 2:45 pm ET on 1/19 play site appears to be back up.

--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time

--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.

--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins

--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.

--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)

--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)

--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.

--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.

--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
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Old Feb 21, 2016, 4:00 pm
  #2971  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Mailed out 94 entries one week prior to the postmark deadline. I received 17 emails on 2/18 and the rest on 2/19.

5,000: 2
2,000: 1
1,000: 2
500: 89

57,500 total.

Not bad for $45~!
FriendlySkies is offline  
Old Feb 21, 2016, 4:17 pm
  #2972  
 
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,115
I am still waiting on about 20 entries. I emailed them last week asking about it and they said they gave me all the entries they have received. I find it odd that none of the 20 or so entries I sent that they say they didn't get were mailed back to me.
BA_Jfan is offline  
Old Feb 21, 2016, 8:07 pm
  #2973  
 
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
i just had 27 emails roll in; (4) 5k, (1) 1k, (22) 500!
riphamilton is offline  
Old Feb 21, 2016, 11:04 pm
  #2974  
 
Join Date: Dec 2010
Posts: 1,310
I ended up photocopying a piece of paper with four handwritten entries on it (4x24)- worked like a charm. Printed out the envelopes...only hand writing I had to do was four entries. ^
Jesperss is offline  
Old Feb 21, 2016, 11:08 pm
  #2975  
 
Join Date: Mar 2013
Posts: 95
Just got 2 more plays - 9:30pm PST on Sunday night. Didn't expect that. But still waiting on 47 more...I have emailed them twice already.
msfrugalista is offline  
Old Feb 21, 2016, 11:09 pm
  #2976  
FlyerTalk Evangelist
Hyatt Contributor Badge
 
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
FYI - Got a small batch of 8 entries tonight. Weird.

Originally Posted by Jesperss
I ended up photocopying a piece of paper with four handwritten entries on it (4x24)- worked like a charm. Printed out the envelopes...only hand writing I had to do was four entries. ^
Big risk, probably aided by the fact that they were swamped. Glad it worked for you; but no way I would recommend this course of action.

I had considered using an ink-jet printer to print my entries, but erred on the side of caution. May do it as a test on a less lucrative promo.
IceTrojan is offline  
Old Feb 21, 2016, 11:39 pm
  #2977  
 
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
Sent 94 and finally received 1 entry, earned 500 pts.
coolfish1103 is offline  
Old Feb 21, 2016, 11:48 pm
  #2978  
 
Join Date: Mar 2014
Posts: 26
What's the consensus on when we should e-mail them to bug them about entries? I'm sitting at roughly 12 days after mailing them out. Still missing 44 entries. GF who mailed them after mines received 92/94.
bruceleeroy is offline  
Old Feb 22, 2016, 4:45 am
  #2979  
 
Join Date: Nov 2010
Location: Florida:)
Programs: AA, HH, SPG, UA
Posts: 269
Mailed my mom's on Feb 12. Received 1 email last night.

I had sent all of mine late January. I was at 93/94 and all of them have posted. Wasn't going to bother emailing for 1 that was missing.
Ended up getting 1 email last night for mine as well.

Still missing 20 emails/plays for my hubby. Mailed end of Jan around same time as mine. Emailed and have only received the 3 days looking into it reply. Tried replaying the old links, but no plays

Last edited by express3; Feb 22, 2016 at 5:20 am
express3 is offline  
Old Feb 22, 2016, 6:09 am
  #2980  
 
Join Date: Jul 2012
Posts: 266
Just got my first game play. I sent 94 on 2/06 and my wife's 94 the next week. I just received my first game play, one play Sunday night at 11:41 pm. Seems a little odd, but it's definitely a start.
dontippet is offline  
Old Feb 22, 2016, 6:16 am
  #2981  
 
Join Date: Jul 2014
Posts: 75
Husband got his last 43 entries to play yesterday. All 500 points, yet it was nice to finally get them!
Lou123 is offline  
Old Feb 22, 2016, 7:59 am
  #2982  
 
Join Date: Apr 2012
Posts: 198
Has anyone had an issue like this come up yet:

Issue #1:
I sent in 94 entries for myself and 94 for the wife at the exact same time. She has received 91 game play emails. I have received zero. Don't know if this matters in terms of processing preference, but she has diamond status, I have platinum.

Issue #2:
Of her 91 entries, a good 25 or so resulted in 0 points.

Issue #3:
Of the entries that did win points, points actually posted to her account on only 56 of them.

Issue #4:
She had two 5,000 point winners and two 2,000 point winners. Neither of these larger winners posted to her account.

I sent emails to [email protected]. Is there anything else I should do? A good phone number to call?
js80 is offline  
Old Feb 22, 2016, 9:10 am
  #2983  
 
Join Date: Dec 2015
Location: MCI
Programs: UA Plat / Marriott Gold / SPG Gold
Posts: 37
I mailed in 74 entries on Feb. 12th and received 1 email yesterday (Sunday) evening. Played it and won 500 points. Then tried to play it again thinking maybe they activated more plays but somehow only sent 1 email... no luck. So I guess I'll cross my fingers and continue waiting for the other 73 entries.
kcKOB is offline  
Old Feb 22, 2016, 9:10 am
  #2984  
 
Join Date: Jul 2012
Posts: 266
In addition to my one and only play last night at 11:41 pm, my wife, whose envelopes were sent a week later got her first three plays last night about the same time.
dontippet is offline  
Old Feb 22, 2016, 9:27 am
  #2985  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
I've sorta given up hope on receiving my last 12 entries and my moms remaining entries, I think like 60 of them.
miadukes is offline  


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